# AMO Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AMO the right Association Management solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132890/AMO/reviews --- AMO 4.7 (18) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of AMO Ease of use 4.6 Customer Service 4.9 ## Showing most helpful reviews Showing 1-18 of 18 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer CFO Non-Profit Organization Management Used the software for: 2+ years ### "Great Overall AMS" April 17, 2019 5.0 Pros I love that this software is so very easy to use. All of their modules are updated regularly. Cons The website module is a bit standard and looks like a template in format. Review Source DO Debra O. Consultant-Owner Hospital & Health Care Used the software for: 2+ years ### "AMO Association Management Software Review" June 1, 2021 4.0 Our experience with this software has been great. I manage multiple associations. When I started the business we had some associations on YM and some on AMO. The plan was to pick the better software so all our clients would be on the same platform. AMO won hands down. Now all of our association management clients are on AMO. Pros This software is the heart and soul of association management. It is very easy to use and helps us manage our members and events seamlessly. For the price this is a great software to manage associations. The event module is easy to use and the membership database allows us to easily run reports and communicate with our members. Their customer service and response time is outstanding and far superior to many of their competitors. Cons The website editor is still a bit clunky. We would like it to be easier to use. We would also like to be able to send our newsletters with hyperlinks the way they are in Constant Contact without having to use a third party application. Reason for choosing AMO We inherited our first association management client who used AMO. As noted above we had other clients on Your Membership and we were very unhappy with Your Membership so we transitioned everyone to AMO. Switched from [YourMembership](https://www.capterra.com/p/76329/YourMembership/) We hated YM. It was much more difficult to use and cost a lot more. YM's support was horrible. Review Source RM Rajiv M. Non-Profit Organization Management Used the software for: ### "AMO works well when targetted at the right audience" February 25, 2015 3.5 Pros AMO works well when used in right environment. The vendor is responsive for the needs of the organisation. Cons It is difficult to re-engineer on its own, and outside support is required for any changes or customisation. Review Source DF Denise F. Membership Director Civic & Social Organization Used the software for: 2+ years ### "Automated renewal time" April 28, 2021 5.0 100% satisfied! Initial setup was smooth, modifications were easy and customer service is fantastic, responsive and easy to talk to! Pros Customer service is extremely informative and easy to ask questions. I love that they share their screen and video it so I can review it later. Cons Reoccuring dues are annual and we’d rather do it in June. Reason for choosing AMO Cost and preview demo. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Club was growing and dues renewals were very hard to handle. Review Source SH Su H. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "CSAE Highly Recommends AMO For Any Association" February 7, 2025 5.0 Exceptional. Truly rare customer service, and the direct involvement of \[sensitive content hidden\] and team is unparalleled. They truly understand associations, and it's so rare to find a company these days that has that depth of understanding! I highly recommend AMO to any association! Pros CSAE has been powered by AMO for several years, and through several changes, growth patterns and more. The system is quite intuitive, and yet it expanded each time we needed. And, the personal help from \[sensitive content hidden\] - and team - was over-the-top exceptional. The response time was always right away, and no matter our questions and needs, the AMO team has been there with us. Thank you for being such a strong partner for CSAE and the association community in Colorado! Cons I can't think of anything because no matter what we needed, the team at AMO would figure it out with us! Review Source DM Dennis M. COO Education Management Used the software for: 2+ years ### "Great Value - All In One Solution - Quick Implementation " May 4, 2023 5.0 The implementation was good. We challenged the AMO team they delivered so we maximized the system. We developed our own documentation and checklists of things that needed to be done monthly and annually. The team really listens and takes our recommendations to the team. Over the years we have seen many of those items included in the solution. Pros AMO user for over 5 years and wouldn't consider switching. It handles all aspects of our membership and event management. The import/export of data is easy, easy to search on any given field either standard or custom fields, the messaging allows us to stay in front of our members with targeted messages. We run several events per month and the member and non-member registration makes the process easy. Post-event we can issue certificates directly from AMO and attach those certificates to member profiles so they have real-time access to them and minimize our phone calls. Cons Lack of documentation which I believe has improved since we implemented. Reason for choosing AMO Overall functionality, single solution versus multiple solutions, price for value, implementation timeframe. Review Source TB Tina B. President Management Consulting Used the software for: 2+ years ### "AMO Review" September 15, 2022 5.0 AMO has been an excellent tool for our association clients for more than 10 years and highly recommend them. Pros This system is extremely user friendly and customer service is outstanding. I have been an AMO user for over 10 years and have seen the progression made over the past few years and very pleased with the way the system is evolving. Cons The website builder is difficult to navigate without assistance and it would be nice to have more messaging templates/features for sending items such as newsletters, etc. Review Source CD CoCo D. Communications Specialist Marketing and Advertising Used the software for: 2+ years ### "Top Notch Service Service" May 19, 2021 5.0 In 2012 we began looking for a better way to capture, house and track our membership and their dues. Data that once took weeks to sort and verify, now happens with a few simple key strokes! The features AMO offered then, were what we were looking for and they have only gotten better! Having been clients since 2013, we recommend the software and their team to anyone looking for a full service association/member management tool! Pros The features that drew us to AMO were the ease of data import and member management. When we discovered that the data received often changed year to year, AMO stepped in and wrote a new script, every time! Cons Sometimes it can feel a little clunky and the terms used on specific codes or labels don't match the way I think. But this, only meant I had to retrain my brain ;-) Reason for choosing AMO Customer Service and support. Their team walked us through every step of the process. They are still there today helping make changes, tweaks or updates, and always with patience and quick turn around! Review Source JA Jackie A. Director of Member Services Management Consulting Used the software for: 2+ years ### "Customer Support Excellent" September 15, 2022 4.0 \[SENSITIVE CONTENT\] in customer support is such an asset to your organization. He is professional, has a great deal of patience, and is a true advocate for the needs of the users. Don't let him go! Matt's technical knowledge is incredible. Pros Ease of individual invoicing of dues and posting payments. Cons All invoices to be under the individual/organization as with Your Membership/Community Brands. They have many features that would be quite helpful in AMO. Review Source EK Ellen K. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Association Management" January 22, 2020 5.0 AMO provided my not-for-profit organization an easy to use database, website, event module and mobile app...all-in-one system. I am able to handle all of the administrative duties for each segment of the different programs and when I have questions, I always get a quick response. Pros Ease of use and responsiveness of AMO staff Cons Inability of customizing individual members' profile page - although can add fields on the custom page. Review Source KM Katalina M. Ing. Sistemas Information Technology and Services Used the software for: 1-2 years ### "Genial" July 20, 2023 4.0 Pros Me gusta que sus modulos se actualizan constantemente. Cons Ha mejorado bastante no tengo queja alguna. Review Source MM Mary M. Technical Support Non-Profit Organization Management Used the software for: 2+ years ### "AMO Review" January 23, 2020 5.0 Pros Exceptional custom support, solid features to help organize our membership / events / communications Cons I look forward to the documentation improving Review Source JT Jean T. Executive Director Medical Practice Used the software for: 1-2 years ### "Great Association Management Software!" January 9, 2017 5.0 First and foremost the support team at AMO is fantastic and response time to questions is both prompt and thorough. The AMO software is user-friendly, easy to learn, and can essentially be used out of the box. The software is robust and has a lot of features including custom fields for tracking information specific to your organization. AMO does a great job of keeping the functionality up-to-date while pushing out updates at an appropriate pace. Review Source ES Eileen S. Office Manager Research Used the software for: Less than 6 months ### "AMO Software Review" May 21, 2021 5.0 It has revolutionized my job! I love it! Pros There are so many! I run a member association and I am using many of the options of the software. I has helped me SO MUCH! I did not realize how antiquated my previous tasks were! The customer service is amazing! \[SENSITIVE CONTENT HIDDEN\] are excellent to work with! Cons There is nothing I can think of. I really love it all! Reason for choosing AMO I consulted with another association who uses AMO and they are very happy with AMO. Review Source GK Georgia K. Office Manager Used the software for: Less than 6 months ### "Time Saver" November 7, 2017 5.0 Pros There are a mind boggling amount of dental software companies. Being able to filter to our office needs saved many hours of investigation time. Cons Only bummer is that it cant make the decision for us, however a choice of 5 made the process much easier! Review Source LQ Laura Q. Chapter Assistant/Database Coordinator Used the software for: ### "AMO for Associations" January 29, 2014 5.0 AMO provided my not-for-profit organization an easy to use database and website...sort of an all-in-one system. I am able to handle the administrative duties of the website myself. If I do have questions, which is very rare because my system is so user friendly, I always get a quick response. AMO spends time designing your website to fit your individual/personal/business needs. My needs included an e-news feature which allowed me to eliminate working with a seperate company. AMO doesn't just design and sell a "cookie cutter" product. Review Source DK Dennis K. CEO Used the software for: ### "The Right Solution & Service" September 18, 2013 5.0 Association Management Online is proving an ideal member information and event management solution for our association clients. Cloud hosting is convenient and secure. Implementation has been an easy process. And best of all, customer service and attention to detail have been wonderful. Review Source LB Lisa B. Hospital & Health Care Used the software for: ### "Review of AMO for my associations" December 16, 2014 4.5 Pros I like the responsiveness and helpfulness of staff . Cons It is a great product for my needs. They have helped with new additions I feel I need. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.