--- title: "Front Pricing 2026 | Capterra" description: "Learn more about Front pricing plans including starting price, free versions and trials." source_url: "https://www.capterra.com/p/132901/Front/pricing/" page_type: "pricing" language: "en" --- # Front Pricing - Overall rating: 4.5 out of 5 from [293 reviews](https://www.capterra.com/p/132901/Front/reviews/) - Starting at $25.00 per month - Free trial: Available - Free version: Not available - Credit card required: No --- ## How much does Front cost? Front has **3 different plans**. The pricing **starts at $25 per user per month**. ### Starter - Price: $25.00 - Billing: Per User, Per Month #### Starter plan includes: - Shared inbox and ticketing - AI Topics and up to 10 automation rules - Basic analytics - No-code public knowledge base - Available AI add-ons: Copilot, QA, CSAT ### Professional - Price: $65.00 - Billing: Per User, Per Month #### Professional plan includes: - Multiple workspaces, SSO, and SCIM - AI Answers add-on ($0.70 / resolution) - Macros and up to 20 automation rules - Shared inbox and ticketing - Omnichannel (email, SMS, social, etc.) - Available AI add-ons: Copilot, QA, CSAT - No-code public knowledge base - Advanced analytics - AI Topics and automation rules ### Enterprise - Price: $105.00 - Billing: Per User, Per Month #### Enterprise plan includes: - Shared inbox and ticketing - No-code public knowledge base - Included AI add-ons: Copilot, QA, CSAT - Omnichannel (email, SMS, social, etc.) - AI Topics and unlimited automation rules - Macros and unlimited automation rules - Multiple workspaces, SSO, and SCIM - Smart rules - Multi-language knowledge base - Custom roles and permissions - Advanced analytics --- ## Is Front worth the price? ### Value for Money - Overall rating: 4.1 out of 5 - Good or excellent value for money: 85% AI summary based on 30 value-for-money rating reviews: Users think Front offers reasonable pricing for its features, especially for larger companies where the pricing becomes more competitive. Some users say that while it may be expensive, the time savings and efficiency gains justify the cost. However, many users feel that Front's pricing is high, particularly for smaller businesses or individual users. #### Rating breakdown - Ease of use: 4.5 - Customer service: 4.4 - Features: 4.4 - Ease of deployment: 4.3 - Likelihood to recommend: 81% Based on 293 total Front reviews. --- ## How does Front compare to other alternatives? Front's $25 per user per month starting price is toward the lower end compared to its best alternatives; alternatives start between $15 and $55. Front pricing comparison | Product | Plans | Starting price | Free version | Free trial | Value for Money | | --- | --- | --- | --- | --- | --- | | Front — 4.5 out of 5 ([293 reviews](https://www.capterra.com/p/132901/Front/reviews/)) | 3 plans | $25.00 /user/mo | Not available | Available | 4.1 | | [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) — 4.4 out of 5 ([18,813 reviews](https://www.capterra.com/p/61368/Salesforce/reviews/)) | 5 plans | $25.00 /user/mo | Not available | Available | 4.0 | | [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) — 4.7 out of 5 ([1,789 reviews](https://www.capterra.com/p/102188/LiveAgent/reviews/)) | 4 plans | $15.00 /user/mo | Not available | Available | 4.6 | | [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 ([4,094 reviews](https://www.capterra.com/p/164283/Zendesk/reviews/)) | 4 plans | $55.00 /user/mo | Not available | Available | 4.2 | | [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) — 4.5 out of 5 ([3,494 reviews](https://www.capterra.com/p/124981/Freshdesk/reviews/)) | 3 plans | $19.00 /user/mo | Available | Available | 4.4 | --- ## What reviewers say about Front's pricing ### What they like - **Front offers reasonable pricing for its features** Especially for larger companies where the pricing becomes more competitive. Some users say that while it may be expensive, the time savings and efficiency gains justify the cost. - **The platform includes necessary features** Even though some integrations can be costly. Reviewers indicate that they are generally happy to pay for Front, as it saves significant time and effort. ### What holds them back - **Front's pricing is high** Particularly for smaller businesses or individual users. They report dissatisfaction with the minimum user requirements and the lack of monthly billing options. - **Essential features are locked behind higher-priced tiers** Making the software less accessible. They also mention frequent price increases and a lack of pro-rated refunds, which can be frustrating. - **The pricing model can be unintuitive and that the costs can quickly add up** Making it less feasible for smaller teams. ## Price & value in reviewers' words * * * 5 out of 5 stars > "The overall experience was excellent, and it definitely provided value to my problems." Reviewer: Verified Reviewer Role: Software Engineer * * * 4 out of 5 stars > "The price is a real problem because it's charged per user, which tends to be quite expensive for a company with a large workforce." Reviewer: Céline J. Role: Content Manager * * * 5 out of 5 stars > "Fairly expensive if you don't use it for a large number of folks, AI features are pretty limited right now." Reviewer: Arjun K. Role: Co-founder [Check all reviews](https://www.capterra.com/p/132901/Front/reviews/)