# KnowledgeOwl Pricing 2026 | Capterra

> Learn more about KnowledgeOwl pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/132902/KnowledgeOwl/pricing

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# Pricing for KnowledgeOwl

[4.8 (237)](https://www.capterra.com/p/132902/KnowledgeOwl/reviews/)

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## [KnowledgeOwl](https://www.capterra.com/p/132902/KnowledgeOwl/) has **4** pricing plans

-   Yes, has free trial
-   No free version

**Credit Card Required:** No

**Discount:** By Plan Frequency

### Basic

$100

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Basic plan includes:

-   1 Author
-   1 Knowledge Base
-   Awesome Support With No Quotas or Limits on Emails
-   Custom Roles and Permissions.
-   Meetings

### Pro

$250

**Pricing Model:** Usage Based

**Payment Frequency:** Per Month

Pro plan includes:

Not available

### Business

$500

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Business plan includes:

-   HIPAA Compliance
-   Plus: 99.5% Uptime SLA
-   Priority Support
-   Upload Your Own SSL Certs

### Enterprise

$13500

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Enterprise plan includes:

-   20% Discount on Professional Services
-   Dedicated Account Management
-   Everything in Business
-   Plus: 99.9% Uptime SLA
-   Vendor Security Forms

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## What do others say about [KnowledgeOwl](https://www.capterra.com/p/132902/KnowledgeOwl/) pricing?

Pricing RatingN/A

Value For Money[4.8(237)](https://www.capterra.com/p/132902/KnowledgeOwl/reviews/)

Pros

Cons

[Read All 237 Reviews](https://www.capterra.com/p/132902/KnowledgeOwl/reviews/)

Read Full Reviews Below

Kate W.

Office Manager

Sports, 1-10 employees

Used the software for: 6-12 months

**

Overall Rating

3.0

**

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

70%

7/10

Reviewer Source

Source: Capterra

April 21, 2026

"Simple, easy to use, but can be costly!"

**Overall:** It works well for keeping information organized and easy to access for multiple users. It can be expensive though for a small business.

**Pros:** It solved a problem for us needing to organize and share information with our coaches and teachers. It's got a clean layout is and once you get going it can be very quick to create guides and how-to's for users.

**Cons:** Like anything it can take some time to figure out where everything lives and what everything does. Some of the customization options are a bit limited but for a simple user like me it's great. It may not have everything you need if you want something very advanced and it can get pricey.

Amelia H.

Technical Writer

Computer Software, 11-50 employees

Used the software for: 2+ years

**

Overall Rating

5.0

**

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

80%

8/10

Reviewer Source

Source: Capterra

December 10, 2025

"Great Customization and Support!"

**Overall:** It's been a good experience! We have about 500+ help guides in our most up-to-date KB and KnowOwl handles it well.

**Pros:** I enjoy the overall interface and capabilities of the editor. It's easy to use and customize regarding the way we want to present our articles. Their support is also fantastic for when our team runs into issues.

**Cons:** Collaboration for more than one user on a document is very tricky. Two users cannot edit at the same time, and if one is editing then the other cannot see their changes until the article is saved. This is very tricky when there are multiple employees in the knowledge base writing articles.

Vendor Response

By KnowledgeOwl on December 12, 2025

Hi Amelia, Thank you for your thoughtful review! We're so glad to hear that you find KnowledgeOwl easy to use and that our support team has been helpful. We appreciate your feedback about multi-user collaboration and we’ll share it with our development team for their consideration. Thanks for being a long-time user!

[Read All 237 Reviews](https://www.capterra.com/p/132902/KnowledgeOwl/reviews/)

## How should I be thinking about software pricing?

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Be an Informed Buyer: Understanding the True Cost of Business Software

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