# Page 10 | KnowledgeOwl Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is KnowledgeOwl the right Knowledge Management solution for you? Explore 236 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132902/KnowledgeOwl/reviews

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KnowledgeOwl

4.8 (236)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 10 - Reviews of KnowledgeOwl

## Showing most helpful reviews

Showing 226-236 of 236 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PJ

Paul J.  
  
  
Used the software for:

### "Useful product. Does the job well. Could be a little easier to use"

April 7, 2016

4.0

Very satisfied overall. It would be good if the text entry functionality was a little easier to use.

Review Source

DB

Dan B.  
IT  
  
Used the software for:

### "Very user friendly"

March 25, 2015

5.0

Easy to use and if I do hae a question or issue customer service responds right away.

Review Source

Response from KnowledgeOwl

March 25, 2015

Thanks, Dan!

JG

John G.  
Administrative support coordinator  
  
Used the software for:

### "It is amazing and would recommend to anyone in need of a KB"

March 31, 2016

5.0

There are a lot of pros particularly their customer service. Honestly havent seen a con yet.

Review Source

CM

Casey M.  
Director of IT Services  
  
Used the software for:

### "Awesome Sauce!"

March 31, 2016

5.0

Love the product and support is always fast to reply and helpful! Keep up the great work!

Review Source

HC

Helen C.  
Business Analyst  
  
Used the software for:

### "Excellent customer service and easy to download and use free trial"

April 14, 2016

4.0

Super easy to download free trial and get started. The customer services is fantastic.

Review Source

MN

Megan N.  
  
  
Used the software for:

### "Excellent Customer Service!"

March 31, 2016

4.0

KnowledgeOwl is a great product and their Customer Service is excellent!

Review Source

HM

Habibah M.  
Trainer  
  
Used the software for:

### "Excellent Tool"

April 13, 2016

5.0

Pros, Cons - I don't encounter anything. Excellent Tool

Review Source

NC

Nathan C.  
IT Project Manager  
  
Used the software for:

### "It is Awesome!"

April 6, 2015

5.0

Very Easy to use. Customer service is great!

Review Source

RO

Ray O.  
Founder/CEO  
  
Used the software for:

### "Everything to date has gone extremely smooth. "

April 13, 2016

5.0

So far i have had only a positive experience.

Review Source

PK

Patrick K.  
Internal Auditor/Compliance Officer  
Banking  
Used the software for: Less than 6 months

### "Knowledge Owl"

December 5, 2018

4.0

Pros

Love this product! Super cost effective because of the you can customize it to fit you needs. Also, their customer service team is knowledgeable and accessible.

Cons

You will need knowledge of HTLM to correct some issues.

Review Source

JS

Jordan S.  
  
  
Used the software for:

### "Great Product!"

April 12, 2016

5.0

Very easy to use!

Review Source

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