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Survicate

Pricing for Survicate

4.6 (64)
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Survicate has 5 pricing plans

  • Yes, has free trial
  • Yes, has free version
Credit Card Required: No
Discount: By Plan Frequency

Free

$0
Pricing Model: Other
Free plan includes:
  • 25 responses per month
  • Run email, link, website & in-product surveys
  • Send survey responses to 40+ tools and close the feedback loop
  • Centralize feedback from all channels with Insights Hub
  • Automatically analyze feedback from reviews, transcriptions, emails, surveys and more

Good

$99
Pricing Model: Flat Rate
Payment Frequency: Per Month
Good plan includes:
  • 500 responses per month
  • Link, email, website and in-product surveys
  • Feedback Button
  • AI survey creator and template library
  • 40+ native integrations for Product, Marketing and Customer Ops teams

Better

$149
Pricing Model: Flat Rate
Payment Frequency: Per Month
Better plan includes:
  • 1000 responses per month
  • All from Good
  • Mobile surveys (SDK)
  • Remove Survicate branding
  • AI text response analysis

Best

$249
Pricing Model: Flat Rate
Payment Frequency: Per Month
Best plan includes:
  • 2500 responses per month
  • All from Better
  • Data Export API and Webhooks
  • BigQuery Integration
  • Multilingual surveys

Better Than The Rest

$299
Pricing Model: Flat Rate
Payment Frequency: Per Month
Better Than The Rest plan includes:
  • Custom pool of yearly responses
  • All from Best
  • Salesforce, Marketo, and Pardot integrations
  • Dedicated CSM and priority support
  • SAML SSO

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What do others say about Survicate pricing?

Pricing RatingN/A
Value For Money
4.3(64)

Pros

  • Survicate is a great tool which allows to collect a credible feedback from users. Due to its simplicity and a reasonable price Survicate outruns their competitors.

  • Great value for money, much cheaper than other tools and much more effective.

Cons

  • I believe this situation should be handled differently, considering we are legacy clients. While some incremental changes may be reasonable, it feels unfair to compel us to upgrade in this manner.

  • I had some feedback on some features but it looks like they might take some time to implement them. Also, the fact that you loose you can't pool a report from all the surveys together is not ideal.

Read Full Reviews Below
Sandra W.
Senor Marketing and CRM Coordinator
Hospital & Health Care, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
October 21, 2024

"Survicate integrates well within our marketing efforts"

Overall: I am very pleased with Survicate, but I notice that many competitors are emerging in the market. It is essential to listen to your clients and continue evolving the platform without putting pressure on them to increase prices. Survicate has been seamlessly integrated into our marketing efforts, and we can share logins across the company with different levels of access.

Pros: Integration with ActiveCampaign and the template library. The usage of the tool is very easy.

Cons: We are currently on a legacy pricing plan, which restricts our access to many features. Survicate requires us to upgrade to access these features, effectively doubling our current costs. I believe this situation should be handled differently, considering we are legacy clients. While some incremental changes may be reasonable, it feels unfair to compel us to upgrade in this manner. Additionally, we are experiencing issues with duplicate survey responses, which are also being captured by the chatbot. Cleaning up these duplicates is currently a manual process, and I feel there should be better solutions within the tool. It would be helpful to add a sorting filter that brings all duplicate survey responses together, rather than requiring us to go through all answers to identify them. Improvements are needed in this area, such as the ability to remove or exclude duplicate responses and a better system for identifying chatbot inputs.

Switched From: SurveyMonkey
Reasons for Switching to Survicate: We had to switch because ease and pricing were the main factors.
Agustin G.
Implementation manager
Financial Services, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 13, 2024

"Happy customer review"

Overall: all in all I'm pretty satisfied with Survicate, they do what they say, the customer support is definitely out of this world and one of their strengths.

Pros: The UI is amazing, super easy to understand and the AI to create new surveys is an interesting new feature.

Cons: I had some feedback on some features but it looks like they might take some time to implement them. Also, the fact that you loose you can't pool a report from all the surveys together is not ideal. I feel they can improve the reporting part and the integration with ZD so that you could have all in Explore.

Vendor Response

By Survicate on August 14, 2024
Hi Agustin! Thank you so much for your review and suggestions on how we can improve. We'll definitely consider those. We're thrilled to hear you like our tool and that the new AI features have been helpful. Here's to many more valuable customer insights!