# LeadsRain Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is LeadsRain the right Predictive Dialer solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132951/Cloud-Predictive-Dialer/reviews --- LeadsRain 4.5 (8) [View alternatives](https://www.capterra.com/p/132951/Cloud-Predictive-Dialer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of LeadsRain Ease of use 4.5 Customer Service 4.5 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Oscar N. Oscar Navarro Construction Used the software for: 2+ years ### "Kick ass Software, best money spent! " February 14, 2022 5.0 Leads rain has helped us to make our work performance much enriched, communication is essential for business in this era, and we definitely have a better channel of communication with this outstanding software, there have been many benefits using this software, Number 1 and most important is Customer Acquisition, with better communications, it becomes much easier to reach that goal! And it helped us With our process to be improved. Pros The one thing we like the most is it very user-friendly and allows for all of our team members to be very effective on the integration to use it and to make a good connection with it. Cons It is a great product and for the most part very user friendly, if there is one thing we could enjoy too see is camping rotation, if it could be possible to change from one camp to the next without having to log out, that would make it super cool, but even without that, it is great. Not really many Cons on the system. Switched from [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) Not so friendly user and communication with tech support were not as great Review Source ML Miguel L. Owner and CEO , Regenal Sales Manager Outsourcing/Offshoring Used the software for: Less than 6 months ### "Super easy and fast setup!! Best bang for your buck!!" December 9, 2021 5.0 It was by far the fastest and easiest dialer we have used. We are looking into moving to this dialer and Cutomer support in A+!! Fast and there to help you all the way from beginning to you talking calls. Pros Everything is easy to use and easy to check on agents Cons No wrong number disposition. Need a few different option. Alternatives considered [VICIdial](https://www.capterra.com/p/135842/VICIdial/)[DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) Reason for choosing LeadsRain I was referred by a friend in roofing lead generation and he was right loved leadsrain we are geared towards coming back to them. Review Source JR JayAre R. FOUNDER Marketing and Advertising Used the software for: 1-2 years ### "leads scam rain" February 17, 2022 1.0 horrible- we have hundreds of callers all over the world working remote and i only put 1 or 2 callers on leads rain, i would never put all my worker on leads rain, Pros absolutly nothing at all, its all a scam, Cons Leads rain is a scam, they lie and tell you if you have answering machine detection active when using their dialer for outbound calling, callers will not get calls with answering machines and that is a lie, we have answering machine detection active and we will still get over 50%-80% of call that are answering machines that I am charged for, I contacted them and asked why so many answering machines when we have answering machine detection active and were told we would not get calls with answering machine, they changed it up and lie saying it has to do with the list of number and caller ids we use, that is a lie and BS because when we use another dialers that offer answering machine detection we don’t get 50%-80% answering machines daily that will be charged, we may get a few. Real simple leads rain is a scam they charges for answering machines so if they would have answering machine detection working properly they would not be able to charge for answering machine but since they do charge for answering machine, it’s obvious they have the answering matching detection option not working properly so callers can get calls if answering machine and they can charge them. It’s all a big scam, also the support for leads rain is horrible, they are condescending and smart asses when it comes to providing support, they don’t know how to value customers or express empathy for any issues and they don’t have issue resolution either , they will say we will look into in and get back to you an Reason for choosing LeadsRain Because of what they said their service offers and it turns out that it’s all a lie to get you on so they can scam you. Review Source LB LaFrance B. Sales Rep Consumer Services Used the software for: 6-12 months ### " LeadsRain Was Perfect" January 31, 2025 5.0 It gave multiple lead, filtered the answering machines, It was easy to use and very convenient Pros It was perfect, It sent out multiple leads Cons To me it was perfect. I didn't have much issues Review Source JE John E. Operations Director Marketing and Advertising Used the software for: 6-12 months ### "Absolutely outstanding " February 25, 2020 5.0 \[SENSITIVE CONTENT HIDDEN\] at LeadsRain is one of the best people I've worked with in my 10 years of Marketing and Digital Marketing. The whole experience is awesome and he even works 1 on 1 with my Agents when my duties don't allow me the time to do so. Really incredible value for the money and we will be keeping LeadsRain as a staple in our business for a long time to come. Thanks for everything \[SENSITIVE CONTENT HIDDEN\]. Pros The quality of customer service is unheard of. The ease of use is great and the software hasn't shown a single bug either. I have used 100s of online tools and dashboards and I can confidently say this is the best one by a long shot. Cons Nothing at all, I'm blown away with how smooth everything has been so far when most dialers I've tried in the past were stacked full of problems and no one to be found to help, not LeadsRain though, they have it going on. Review Source AMD Alba Maria D. CEO Telecommunications Used the software for: 6-12 months ### "Great support in order for us to grow our business!" August 16, 2023 5.0 Pros It works properly. It helps us get to more people easier. Cons I don't have comments on this. It has worked perfectly. Review Source BJ Britain J. Pastors Wife Religious Institutions Used the software for: 2+ years ### "Very Happy Customer" April 14, 2022 5.0 We are a new church in California and we use Leadsrain to promote upcoming community events that we have. We always have someone come to the event from the calls. Pros I have been using Leadsrain since 2016 and I have been beyond satisfied with the company. If I ever have any questions the immediate help through their chat customer service is amazing. They are always helpful and care about making me happy. Cons I get a little confused sometimes when it comes to setting the time up for the calls. I live on the west coast and I always forget to set it in EST. Reason for choosing LeadsRain Leadsrain was the first and only product I looked at, and because everyone was so helpful I didn't look anywhere else Review Source JM John M. Used the software for: ### "Good support team" March 8, 2016 5.0 Really amazing good support from support team. 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