--- title: "bike.rent Manager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about bike.rent Manager Software - reviews, pricing plans, popular comparisons to other Equipment Rental products and more." source_url: "https://www.capterra.com/p/132953/Bike-Rental-Manager/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # bike.rent Manager Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) bike.rent Manager ## What is bike.rent Manager? The world's leading bike rental software With bike.rent Manager, you can manage every aspect of your operation, from bike, ski, and scooter rentals to tours, events and bike demos in one place. With BRM, we will provide cutting-edge technology solutions tailored to the cycling industry. From customers and rental tickets to availability, maintenance, and transactions, bike.rent Manager streamlines your workflow, saving you significant time and effort. Revolutionise your bike rental business! ## What is bike.rent Manager used for? [Rental](https://www.capterra.com/rental-software/)[Equipment Rental](https://www.capterra.com/equipment-rental-software/) Top alternative Featured Overall rating Based on 76 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 1% Starting price $859 Flat Rate, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for bike.rent Manager?[Manage this product listing](https://www.g2.com/products/bike-rent-manager/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### bike.rent Manager 4.7 (76) VS. [4.8 (1,195)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting Price $859 Flat Rate, Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (76) Ease Of Use 4.8 (1,195) Value For Money 4.6 (63) Value For Money 4.7 (1,156) Customer Service 4.8 (75) Customer Service 4.8 (1,146) ## bike.rent Manager alternatives [4.5 (2,236)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $65.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.8 (157)](https://www.capterra.com/p/167364/Goodshuffle-Pro/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (34)](https://www.capterra.com/p/104749/ADVANTAGE/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (1,314)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/132953/Bike-Rental-Manager/alternatives/) ## FAQs about bike.rent Manager Overview ### What problems does bike.rent Manager solve? bike.rent Manager solves scattered reservation, inventory, and payment workflows for bike rental businesses by showing live fleet availability, preventing unavailable bikes from being booked, and managing changes to dates or assigned assets. Online booking, self-service registration, digital waivers, and maintenance records help shop staff and multi-location operators handle walk-ins, advance hires, and fleet servicing. Answer based on 55 reviews Overview ### Which roles and teams benefit most from bike.rent Manager? bike.rent Manager is most used by rental business owners, co-owners, founders, and executives who oversee bookings, inventory, and daily operations. Rental, reservations, sales, and service managers use it to manage customer reservations, bike availability, payments, and handoffs. Shop staff and administrative teams support customer service and keep rental records organized. Answer based on 74 reviews Overview ### What company size and industries is bike.rent Manager built for? bike.rent Manager is built for small businesses, which account for 95% of reviewers, primarily in Leisure, Travel & Tourism (28%) and Sports (27%). It serves bike retail, rental, and experience operators managing fleets from 10 to 5,000 bikes, including cycling holidays, tours, test rides, and demo days. Rental is the reported use case for 100% of reviewers. Answer based on 76 reviews Features and Usability ### What are the key features of bike.rent Manager? bike.rent Manager includes reservations management, inventory management, and online booking as its most-discussed features. It supports booking and rental operations with real-time inventory adjustments, availability management, calendar scheduling, and multi-location management. Customers can reserve equipment online, while staff can manage orders, payments, invoices, and maintenance activities. Answer based on 16 reviews Pricing ### How much does it cost and what fees or limitations are included? bike.rent Manager starts at $859 per year for the Bronze plan, which includes all core features and up to 50 rental items. The Silver plan is $1,299, Gold is $2,199, and Platinum is $3,769 per year. A 14-day trial is included, and no credit card is required. Answer based on 7 reviews Integrations ### Which third-party tools and platforms does bike.rent Manager integrate with? bike.rent Manager integrates with Stripe, PayPal, Mailchimp, Slack, Squarespace, Twilio, WordPress, and Zapier. Payment workflows center on Stripe and PayPal, while marketing, communication, and website connections include Mailchimp, Slack, Twilio, Squarespace, WordPress, and Zapier for broader third-party connectivity. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does bike.rent Manager offer? bike.rent Manager provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover scheduled instruction, documentation serves as written reference material, and videos offer visual walkthroughs for self-paced learning. Answer based on 4 reviews Getting Started and Support ### What customer support options does bike.rent Manager offer, and how do users rate the experience? bike.rent Manager provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. Users commonly describe responses as fast, helpful, patient, and thorough, with tickets resolved promptly and guidance clear. The Knowledge Base is considered comprehensive, though a few users report communication difficulties linked to time-zone differences. Answer based on 36 reviews Online booking ### How well does bike.rent Manager handle online bookings? bike.rent Manager makes online bike rentals easy for customers with customizable booking flows, real-time availability, payments, and asset allocation. Rental shops value its clear customer-facing process and fast in-store booking tools, although some teams need setup guidance, local payment options, and better support for same-day reservations. Answer based on 32 reviews ## Features AI summary Based on 1,354 Equipment Rental reviews Capterra data shows that buyers of rental software rank the following features as their top priorities: - **Online Booking** (**69%** of reviewers rated this feature as critical) - **Order Management** (**59%**) - **Reservations Management** (**64%**) bike.rent Manager supports all three of the features reviewers rate most important: **Online Booking**, **Order Management**, and **Reservations Management**. Together, these capabilities help businesses accept bookings online, keep rental orders organized, and manage reservations accurately, allowing teams to handle day-to-day operations more efficiently and deliver a better customer experience. Online Booking 4.8 (24) 58.33% of 24 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Scheduling 4.6 (19) 47.37% of 19 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Inventory Management 4.5 (19) 47.37% of 19 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Reservations Management 4.6 (22) 54.55% of 22 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Maintenance Management 4.3 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment Rate Management 4.8 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage bike.rent Manager 33 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Email Templates: Pre-made examples and templates for emails - Equipment Tracking: Track the location of specific equipment at all times - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Late Fee Calculation: Allows the calculation of fees for late rent payments - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Scheduling: Plan availability and assign specific time slots for tasks and resources - Short/Long Term Rental: Length of rental - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.5 (68) 4.5 Based on 68 reviews ## Pricing Value for money 4.6 (63) Free Trial [View pricing plan details](https://www.capterra.com/p/132953/Bike-Rental-Manager/pricing/) Bronze $859.00 Flat Rate,Per Year It includes: - Up to 50 rental items - All core features included Silver $1,299 Flat Rate,Per Year It includes: - Up to 100 rental items - All core features included Gold $2,199 Flat Rate,Per Year It includes: - All core features included - Up to 250 rental items Platinum $3,769 Flat Rate,Per Year It includes: - Up to 10000 rental items - All core features included Value for money 4.6 (63) 4.6 Based on 63 reviews ## Integrations [ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (75) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (75) 4.8 Based on 75 reviews ## User reviews Overall rating 4.7 Based on 76 reviews Filter by rating Counts reflect reviews available in this feed. 5(57) 4(14) 3(4) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful RE Reviewer CEO Used the software for: 3-5 years ### "Thank you BRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 21, 2022 I'm more than satisfied with BRM! Pros Our Bike Rental management went from paper only to BRM and it simply changed everything inside our office. Cons I'd like to have more possibilities with extras (price/availability). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Co-Owner Used the software for: 1-3 years ### "Perfect for Bike Rental Shops" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 3, 2025 Pros Bike Reservation Manager is built from a bike rental perspective specifically for bike rental shops, providing inventory first rentals, ideal for bike renting. They are also consistently rolling out updates and improvements. Cons It takes a little while to figure out how it works but they provide materials to help with learning and using the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer BD Used the software for: Less than 1 year ### "A+ customer support, but needs additional features to fully address business needs" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 January 18, 2023 Dealing with BRM is great. Technically, it could use a bit more customization for a rental business like ours. Overall, it's a good product and serves it's purpose well. Pros Customer service is fantastic. Very quick to respond, understands my questions better than I do, and always has an answer (albeit not always a solution) that makes sense and allows for understanding between my team and BRM. Keep up the great communication as you work towards building out your feature set. Cons Feature sets didn't match up extremely well with our business initiatives. However, we were still able to get the job done with what is currently offered. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Very good software, essential to our business" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2020 I spent a great deal of time researching POS/Asset allocation systems and came accross BRM a few years ago. \[SENSITIVE CONTENT HIDDEN\] sorted us out and we have used it ever since. It seems to have grown much larger which is great too see. Great for small firm and larger fleets. We have 50-100 bikes dependent on season and works well, they have scope for larger fleets 1000+ too I understand. Pros So much customization and features available, we use only a small amount of the functionality. Online Booking, Digital Waivers, Mechanics records, Rental Bike Allocation- its all there. It is integral to how our systems operate and we love it. We can accurately see how many rental bikes we have available, or hired out (and to who). Reports with statistics great too- as well as customers signing in on Tablets. We have recently moved our Online Booking to Bike Rental Manager (was with Rezdy before) but have made it work with BRM and it is great, can highly recommend. We also link it with Lightspeed POS system which is helpful. Cons Not a huge amount. New features sometimes take a bit of getting used to for the staff, but it is all there to make the system better so we lean to roll with it (and of course it is actually better than the older version) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Reservations Manager Used the software for: 1-3 years ### "Super helpful for our bike reservations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 4, 2021 Customer service is very responsive and helpful. The system also has a lot of step-by-step explanations and tutorials for common issues and questions. Pros BRM has been really helpful at helping me manage last minute bike reservations, which used to be the most stressful part of my job. Now setting up reservations and charging people is quick and easy. Cons I wish there were more flexibility for complicated reservations, like if a person switches bikes partway through a rental I actually have to create two separate reservations for each set of dates, and that gets tricky if the person is part of a family with other bikes in the reservation. Sometimes BRM can't accommodate weird but common situations like that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Sales & Service manager Used the software for: 3-5 years ### "BRM review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 13, 2022 It's been good Pros Jeremy is great, he is a lot of help and super quick to fix any issues. Cons Reporting features could definitely have more data, and the reservations page could use some help to make sure times update correctly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Partner Used the software for: Less than 1 year ### "Bike Rental Manager- Great Asset" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 15, 2022 Very positive- in use - development and excellent real person back up. Pros This software is easy to use on it's own.However, all of the 4 main software/ products we use have their own individual "logic process line and terminology" which doesn't always cross over which can be frustrating for new users. Cons Bit slow at times when using - although not sure if this is our connection etc Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Head of Cycle operations Used the software for: Less than 1 year ### "Essential addition " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2021 Overall my experience has been excellent, \[SENSITIVE CONTENT\] has either helped where required or directed me to the appropriate person or link. Any tickets raised have been resolved in very good time. Pros The accurate usage data was lacking before, we can accurately price bikes at the end of their use on our fleet. Maintenance records mean no more paper or excel! A massive reduction in man hours. Online booking has transformed our hire business. Cons For want of a better way of saying it, a grasp of tech makes the setup easier. All covered in help topics and with support. Its easy to get going and navigate but if you are capable with tech and back office of various software you would be much quicker. Nothing off putting but an honest reflection from someone that's about a 6/10 on the tech capability. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director/Owner Used the software for: Less than 1 year ### "River Riders 'Powered by BRM'." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 7, 2021 I'm happy with the increase in capabilities and potential of BRM for River Riders. Based on this I'm confident we can continue to grow our rental operation with BRM. Pros BRM to Stripe to XERO(accounting software) integration made book keeping much more efficient and online payments increased. When given the option to complete a booking form or express booking via BRM the majority of customers choose to use BRM Cons Training staff how to make manual bookings and use brm. Setting up bike servicing processes. Glitches with loading the app. Limited functionality on mobile device. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owners Used the software for: 1-3 years ### "River Riders use of BRM." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2022 Seemless set up and activation, instant results, integral software for our business and lots of potential to continue working with BRM to achieve a world class service for our customers. Pros Online bookings increased. Easy to train staff to use and customers to book bikes. Cons There's alot of potential to completely automate and integrate with other tech, apps and crms. Finding time to schedule time to explore this potential and create a road map specific to River Riders with BRM is very challenging. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/132953/Bike-Rental-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Booqable vs bike.rent Manager](https://www.capterra.com/compare/132953-138689/Bike-Rental-Manager-vs-Booqable)