NaviNet

NaviNet Open


4.5 / 5
7 reviews


Average Ratings

7 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online
    Business Hours

Vendor Details

  • NaviNet
  • www.navinet.net

About NaviNet Open

Healthcare communications platform that allows to handle administrative and clinical data.


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NaviNet Open Features

  • Accounting Integration
  • Appointment Scheduling
  • Bed Management
  • Claims Management
  • In-Patient Management
  • Inventory Management
  • Medical Billing
  • Out-Patient Management
  • Patient Records Management
  • Physician Management
  • Policy Management

NaviNet Open Reviews Recently Reviewed!


Great Website

Apr 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to submit claims, instead of going through a 3rd party company, search claims details, pulling benefits for patients. Being able to view and print EOB and remittance advice reports. Being able to check the allowance inquiry for new codes that are added to system.

Cons: It would be a little more helpful if you had more choices to pick from when pulling pt insurance if pt does not have their ID card with them at the time of visit.

Great Resource

Apr 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is easy to navigate and find patient insurance information

Cons: Customer Service isn't that great, normally they try to redirect you to their website but some things are not easily found. When you ask customer service to help you navigate the website a lot of them are unsure theirselves on how to use the site

Great way to check benefits

Feb 21, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that I can check benefits and retrieve eobs on the site. It will also show me eobs for checks we have not yet received.

Cons: The site frequently requires that I change my password which becomes tedious. In addition there appears to be no way to alphabetize on eobs

Gets the job done but difficult to follow the flow of the program at first

May 02, 2019
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: You can check benefits for various types of insurance companies and update staff information online. Doing things online is always a plus and speeds up most processes.

Cons: The menu options do not flow well, options can be hard to find, and generally speaking it's not very user friendly.

Overall: I work in the billing department at a counseling center. We use this site to verify benefits for providers and occasionally to update provider information. I only use this website 1-2 times a week and it took me a couple months to get the hang of where the menu options are that I needed. Normally I can figure it out quickly, but the flow of this program didn't make sense to me initially and took some time to get used to. Now that I figured it out, I'm good to go. It's beneficial to be able to verify insurance benefits online for clients, and it speeds up the process tremendously over having to call in for benefits. All the information I need is there. I'm grateful for the tool, but wish it was more user friendly and easier to find the things I need.

Could be better

May 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Love this software when I am looking up patients and eligibility for their medical insurance.

Cons: The biggest downfall is especially with Blue Cross I am not able to locate any dental benefits.

Old but infrequent user

Dec 13, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I use this product a few times a month as needed for our practice to verify benefits & eligibility for our patients. Has worked when needed. System seems to run smoothly and information is reliable.

Helps in getting accurate billing

Nov 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Provides accurate insurance eligibility information.

Cons: Have to have a subscription in order to get access to certain health plans.