# ChilliDB Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ChilliDB Software - reviews, pricing plans, popular comparisons to other Nonprofit CRM products and more.

Source: https://www.capterra.com/p/132995/ChilliDB/pricing

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# 

 ChilliDB Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ChilliDB

## What is ChilliDB?

A custom CRM for the NFP sector, with built in assumptions based around the work flow, reporting, client and stakeholder management needs of NFP's in the Asia Pacific region. The key to consistent service delivery, team collaboration in different locations and time zones, better stakeholder relations, improved knowledge management and event delivery. ChilliDB has the dominant market share of medicare locals in Australia and strong network of peak bodies, councils, industry bodies and NFPs.

## What is ChilliDB used for?

[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Healthcare CRM](https://www.capterra.com/healthcare-crm-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

A$26

Per User, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for ChilliDB?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.chillidb.com/&name=ChilliDB)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ChilliDB

4.6 (5)

VS.

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

A$26

Per User, Per Month

Starting Price

$61

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (5)

Ease Of Use

4.0 (951)

Value For Money

4.4 (5)

Value For Money

4.2 (774)

Customer Service

4.6 (5)

Customer Service

4.0 (746)

## ChilliDB alternatives

Highest Rated

[4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/)

Starting price

$109.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.2 (416)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Tracking

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Contact Database

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Contact Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Customizable Fields

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Data Import/Export

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Event Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

ChilliDB 62 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Manage attendance for classes, shifts, meetings, or events

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Software specialized for non-profit organizations

Store, manage and track all forms in a centralized location

Activities related to raising money for a specific cause

Track interaction history by documenting conversations for contacts

Automate workflows and trigger campaigns based on customer actions

Add, store and access information pertaining to members

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Outlet for members and visitors to submit donations electronically

Generate quotes or estimates for customers

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Log and store the source of contacts/leads

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Group leads or contacts based on their specific characteristics

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Web form that allows users to enter data that is sent and processed for different reasons

Seamlessly integrates with 3rd party websites

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (5)

4.2

Based on 5 reviews

## Pricing

Value for money

4.4 (5)

Free Trial

Basic

A$26.00

Per User,Per Month

Value for money

4.4 (5)

4.4

Based on 5 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (5)

4.6

Based on 5 reviews

## User reviews

Overall rating

4.6

Based on 5 reviews

Filter by rating

5(3)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GM

Gael M.

Business Consultant

Health, Wellness and Fitness

### "Excellent Service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2022

Great team at ChilliDB, really willing and keen to assist, support and answer questions. The platform is easy to navigate and the ongoing support is available.

Pros

Very easy to use, great support during obligation-free trial period, simple transfer of data into the CRM

Cons

Nothing. So far so good and highly recommend!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TM

Tony M.

A/ Principal Program Officer

Government Administration

### "Great software - easy to adjust to your requirements"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 23, 2022

Despite some confusion, the HelpDesk has been very fast to reply and provide step by step instruction and clarification on what was needed.

Pros

The flexibility and ease to modify it to be closely fit for purpose.

Cons

Some confusing steps (until learnt) when creating modules etc .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LO

Lindy O.

Project Coordinator

Individual & Family Services

### "Comprehensive customised client management "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 10, 2022

It has been a very powerful tool to capture our work and help us track our progress. With the onset of the pandemic it meant that we could all share our work online while working from home and stop using paper files. The ability to capture our data and bulk upload to DEX has been excellent. With the floods in Lismore in Feb this year (2022) having the online system meant we had no loss of files when our office was inundated by flood waters

Pros

We can fully customize fields for our needs so that it is tailored for us. The software can be easily adjusted as our needs change. It can be mapped to the Commonwealth Government DEX reporting database to enable us to easily upload our activities and outcomes straight from our notes! It has saved us much time due to this. I also like to option for new developments - updates that are based on customer feedback and the option to pay for software development specific to our needs.

Cons

It is HUGE learning curve and can be challenging to understand and learn how to program/customise. The system does rely on some intrinsic IT knowledge which is not knowledge commonly held by employees in human services type sectors such as ours. Luckily there is great support to assist the user. There is still so much I do not yet understand about the system and how to get the most our of it.

Reasons for choosing ChilliDB

The ability to fully customise the product and the fact that we could mine data for DEX were the winning factors.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Maryann H.

Knowledge and Information Management Officer

Hospital & Health Care

### "ChilliDB "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

August 1, 2022

Pros

There is great deal of flexibility with customisation of fields and categories which allows us to easily meet changing demands for stakeholder management internally .

Cons

There are always areas for improvement both with how our organisation uses ChilliDB and from a ongoing system enhancement perspective. We don't always understand what it can do and documentation on changes to the system and understanding some of the capabilities could be improved to assist our understanding and use..

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Dina M.

PSO Coordinator

Medical Practice

### "Working with the chilli Team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 28, 2020

Great experience!

Pros

Liaising with the CHilliDB team. Easy to work with!

Cons

n/a Didn't have any issues but maybe the advanced filters

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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