# Brevo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Brevo Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more. Source: https://www.capterra.com/p/132996/brevo --- # Brevo Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Brevo ## What is Brevo? Launch high-converting email, SMS, push, and WhatsApp campaigns in minutes. Unify your store, website, and campaign data into a single customer view to precisely target VIPs, cart abandoners, and lapsed buyers. Activate proven automations including abandoned cart recovery, browse abandonment, price-drop alerts, back-in-stock notifications, and VIP early access. A/B test subject lines, offers, and CTAs to optimize performance. Scale your delivery with intelligent warm-up, throttling, frequency caps, and send-time optimization. Monitor revenue, average order value, and conversions in real time with comprehensive analytics. Transform one-time buyers into loyal customers with automated post-purchase flows, replenishment reminders, review requests, and win-back campaigns—all managed from a single, powerful platform. ## What is Brevo used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/)[Email Management](https://www.capterra.com/email-management-software/) Recognitions Shortlist Best ease of use Overall rating Based on 3,466 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 2% Pros & cons Beginner-friendly setup and navigation Intuitive and organized interface Performance and reliability concerns Strict and unclear account controls Starting price $9 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Email Marketing / 2026 - Sales Tracking / 2025 Our "Best of" badge program showcases products with the highest ratings... - All-in-One Marketing Platform / 2026 - Lead Nurturing / 2026 Our "Best of" badge program showcases products with the highest ratings... ## Brevo alternatives [4.5 (6,232)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (992)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.3 (711)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/132996/brevo/alternatives/) ## FAQs about Brevo Overview ### What problems does Brevo solve? Brevo solves fragmented customer communication, manual campaign building, and poor visibility into email performance by combining email, SMS, automation, CRM, and analytics in one easy interface. Small business owners, marketers, sales teams, and customer communication teams use it to segment contacts, schedule campaigns, trigger follow-ups, and track engagement without coding. Answer based on 1939 reviews Overview ### Which roles and teams benefit most from Brevo? Brevo is most used by business owners, founders, and executives who need a cost-effective platform to manage customer communications and growth. Marketing and sales teams use it to run email campaigns, automate outreach, capture leads, and track engagement, while developers and consultants support integrations, website forms, and workflow customization. Answer based on 3369 reviews Overview ### What company size and industries is Brevo built for? Brevo is used by entrepreneurs, ecommerce retailers, marketers, sales teams, developers, agencies, and enterprise organizations, but it is built mainly for small businesses, which make up 94% of reviewers. Its strongest industry fit is Marketing and Advertising at 9%, followed by Information Technology and Services at 6% and Computer Software at 5%. Answer based on 3445 reviews Features and Usability ### What are the key features of Brevo? Brevo includes core email marketing features like email campaign management, drag-and-drop email templates, contact segmentation, scheduling, and open and click tracking. Differentiating features include marketing automation workflows, SMS marketing, transactional email via SMTP and API, plus landing pages, signup forms, live chat, and basic CRM tools. Answer based on 1322 reviews Pricing ### How much does it cost and what fees or limitations are included? Brevo starts at $9/month for the Starter plan, with the Standard plan at 18/month, plus a free version. Reviewers describe the pricing as flexible and fair for small businesses, but note free-plan send limits and that some advanced features, analytics, and automation require moving to a paid plan. Answer based on 969 reviews Integrations ### Which third-party tools and platforms does Brevo integrate with? Brevo integrates with over 50 integrations, including WordPress, WooCommerce, Shopify, Gmail, Microsoft Outlook, Zapier, Elementor, and Google Analytics 360. Its catalog also covers CRM, ecommerce, and support tools such as HubSpot CRM, Adobe Commerce, BigCommerce, Freshdesk, Google Sheets, and Eventbrite. Answer based on 718 reviews Getting Started and Support ### How easy is it to onboard and train a team on Brevo? Brevo is generally quick to onboard for beginners and everyday marketers, thanks to its clear interface and drag-and-drop tools. Training is available through live online sessions, webinars, and documentation. Reviewers say nontechnical users learn basic campaigns fast, while admins and teams using automation, integrations, or compliance settings usually need more time. Answer based on 226 reviews Getting Started and Support ### What customer support options does Brevo offer, and how do users rate the experience? Brevo offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, clear, and helpful, with follow-up that can include step-by-step guides or videos. Some report delays, limited access, or gaps in documentation, especially when troubleshooting more technical setup or automation questions. Answer based on 841 reviews ## Who uses Brevo? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 462 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 462 reviews Administrative 23% Administrative 23% Marketing 16% Entrepreneurs/ Owners 13% Creative & Design 11% Others 37% Top industries Based on 462 reviews Computer Software 32% Information Technology and Services 21% Education Management 20% E-Learning 15% Other 12% ## Pros and Cons Beginner-friendly setup and navigation 94% positive reviews out of 780 Most reviewers indicate ease of use, highlighting simple setup, clear instructions, and helpful tutorials for all users. Corinna S CEO, founder and product manager, 2 - 10 employees. "It's easy to use, the documentation is great and detailed so that I can use it without any dev help." Performance and reliability concerns 55% negative reviews out of 240 Some users comment on occasional bugs, slow load times, plugin issues, and inconsistent platform stability impacting workflow. Cristian A Program Lead, 2 - 10 employees. "No reliable support from UI and several glitches (my understanding now is that it took much longer to upload the file but the notification bell said it's all done even though it wasn't)." Intuitive and organized interface 93% positive reviews out of 382 Most reviewers appreciate the user interface for its clean design, logical layout, and accessible navigation. Laura Z Coordinadora de Educación Continua, 501 - 1,000 employees. "The menu is easy and intuitive, the interface is clean, it allows people who do not have much knowledge to interact easily from the beginning." Strict and unclear account controls 59% negative reviews out of 232 Some reviewers report account suspensions, complicated validation, non-transparent policies, and slow or unhelpful support responses. Brett R MD, 2 - 10 employees. "you constantly suspend accounts and it take forever to get them unfrozen. " Comprehensive email marketing platform 94% positive reviews out of 303 Most reviewers describe email marketing as versatile, combining automation, segmentation, analytics, and CRM in one platform. Gokhan C Team Lead, 2 - 10 employees. "Brevo is a comprehensive and powerful tool that has significantly improved our email marketing efforts." Confusing list management features 40% negative reviews out of 77 Some reviewers find list management unintuitive, with confusing organization, difficult navigation, and unclear segmentation processes. Bekkah M Webmaster and Marketing Manager, 2 - 10 employees. "Like wanting to delete non-subscribers simply by deleting a list but finding I needed to use one of many confusing filters or to delete by selecting them one at a time from contacts instead." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 4.5 (1,242) 72.62% of 1242 reviewers that rated this feature as important or highly important It gives you efficient tools to import, segment, and update contacts, organize lists, and automate workflows. Reviewers appreciate the ease of managing and segmenting contacts, integration with automation and CRM, but some feel duplicate management and large list imports could improve. Email Campaign Management 4.6 (1,240) 79.11% of 1240 reviewers that rated this feature as important or highly important With this capability, you can easily design, schedule, and automate targeted email campaigns using templates and a drag-and-drop editor. Reviewers appreciate the intuitive interface, robust automation, segmentation, and integration with tools like WordPress, but some mention limited template variety. Campaign Analytics 4.5 (883) 77.69% of 883 reviewers that rated this feature as important or highly important This aspect helps you track open rates, clicks, and unsubscribes in real time to refine campaigns. Some reviewers find the analytics dashboard detailed and easy to interpret, though a few wish for more industry benchmarks and faster updates. Reporting/Analytics 4.4 (875) 77.26% of 875 reviewers that rated this feature as important or highly important You get reliable, detailed reports on campaign performance, including open and click rates, with export options and Google Analytics integration. Users say reports are easy to access and share, but some want more flexible filtering and deeper analytics in the free tier. Mobile Optimization 4.5 (844) 69.55% of 844 reviewers that rated this feature as important or highly important Brevo offers strong mobile optimization, letting you preview and adjust emails for various devices. Users think emails display well on phones, the preview tool is helpful, and templates auto-adapt, though some wish for more customization and note occasional formatting issues on mobile. Email Tracking 4.6 (704) 83.66% of 704 reviewers that rated this feature as important or highly important Track delivered, received, and opened emails Brevo 109 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Create and automatically send premade copy in response to customer messages Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Track and manage schedules and meetings via an integrated calendar This aspect helps you track open rates, clicks, and unsubscribes in real time to refine campaigns. Some reviewers find the analytics dashboard detailed and easy to interpret, though a few wish for more industry benchmarks and faster updates. Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Group campaigns by project, client, or campaign for better management. Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Manage various distribution channels, build relations with channel partners, and track their performance Track the amount of clicks on individual products to measure campaign results Provides a channel for team members to share media files, communicate, and work together Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. It gives you efficient tools to import, segment, and update contacts, organize lists, and automate workflows. Reviewers appreciate the ease of managing and segmenting contacts, integration with automation and CRM, but some feel duplicate management and large list imports could improve. Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Visualize and analyze customer experience across all touchpoints and channels Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Create labels for products that contain required information such as colors, sizes, dates, etc. Import and export data to and from software applications Ability to restore deleted, hidden, or lost data from an email server/system Protect sensitive data for digital privacy Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience With this capability, you can easily design, schedule, and automate targeted email campaigns using templates and a drag-and-drop editor. Reviewers appreciate the intuitive interface, robust automation, segmentation, and integration with tools like WordPress, but some mention limited template variety. Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Ability to oversee and optimize the operations of a mail server Pre-made examples and templates for emails Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Primarily serving startup companies Adds a customizable form to the landing page, usually for the purposes of lead generation Ensure compliance with the General Data Protection Regulation protocols Add, edit, and manipulate HTML code directly Store and manage images Track interaction history by documenting conversations for contacts Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Divide leads into buckets based on predefined criteria and routing rules Manage contacts across multiple mailing lists Ability to chat online in real time Automate workflows and trigger campaigns based on customer actions Manage the process of planning and scheduling meetings, including agenda creation Personalize text messages using templates and custom fields Access software remotely via mobile devices Brevo offers strong mobile optimization, letting you preview and adjust emails for various devices. Users think emails display well on phones, the preview tool is helpful, and templates auto-adapt, though some wish for more customization and note occasional formatting issues on mobile. Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Book meetings and appointments through a website or digital platform A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Preview materials before finalizing projects Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Receive data and information in real time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns You get reliable, detailed reports on campaign performance, including open and click rates, with export options and Google Analytics integration. Users say reports are easy to access and share, but some want more flexible filtering and deeper analytics in the free tier. Planning and managing of resources and procedures to mitigate the impact of events and incidents Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Plan daily routes to optimize employee scheduling and provide directions Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Group leads or contacts based on their specific characteristics An email inbox that can be accessed and managed by multiple individuals Add and maintain centralized email signature(s) across an organization Internet standard communication protocol to transmit electronic mails Send promotional campaigns or transactional messages via text messages Send messages via SMS Manage campaigns and track engagement for marketing efforts across social media channels Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Filters used to determine different types of malware threats Add or remove subscribers from mailing lists Process of managing customer subscription lifecycle for a recurring service or a product Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks SaaS, web-based, online deployment Track and analyze information regarding website visitors Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain Monitor activity of individuals who visit your website using cookies Control system access and/or deliverability for applications and email addresses An extended application or connector that enables users to perform additional services with their current set of tools What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.5 (3,430) 4.5 Based on 3,430 reviews ## Pricing Value for money 4.5 (3033) Free Version [View pricing plan details](https://www.capterra.com/p/132996/brevo/pricing/) Starter $9.00 Usage Based,Per Month It includes: - From 5,000 emails/month - Email & SMS - Drag & Drop email editor - AI content generator - Email templates - Advanced segmentation - Forms - Basic reporting & analytics - Email support Standard $18.00 Usage Based,Per Month It includes: - Everything in Starter - From 5,000 emails/month - Marketing automation - AI send time optimization - Landing pages - A/B Testing - Advanced Statistics - Phone support Professional $449.00 Usage Based, It includes: - Everything in Standard - 150,000 emails per month included - WhatsApp, Popups, Mobile & Web Push - Multi-user access - Contact scoring - Advanced ecommerce features - AI segmentation - AI Data Analyst - Phone support Value for money 4.5 (3,033) 4.5 Based on 3,033 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (3034) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (3,034) 4.5 Based on 3,034 reviews ## User reviews Overall rating 4.6 Based on 3,466 reviews Filter by rating 5(2488) 4(778) 3(117) 2(28) 1(55) Mentioned topic Sorted by most recent MP Mark P. Founder Information Technology and Services ### "Reliable platform, excellent support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2026 Pros I switched to Brevo for both transactional and campaign emails about two years ago. I'm glad I did. The platform is excellent, paired with genuinely helpful customer service. I recently contacted Brevo support about a transactional email delivery issue that was not straightforward to diagnose. Before raising the ticket, I had already used Brevo’s portal to inspect the delivery logs, which were detailed and easy to follow. The support response was excellent. Brevo replied within a couple of hours, investigated the specific recipient mail routing at the time of delivery and explained exactly where the rejection came from. The level of detail went well beyond a generic support response or a link to a help article. The combination of traceable transactional email logs and support that was willing to properly investigate the case gives me a lot of confidence in the platform. Deliverability issues can be messy, but this experience made me feel that Brevo has our back when something does not behave as expected. Cons I do not have any major cons to raise. Overall, I am a happy customer and appreciate Brevo's dependability and excellent customer service. Switched from [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Transactional email traceability. Value for money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LW Lee-Anne W. Head of Marketing Transportation/Trucking/Railroad ### "Good Price, Intuitive Dashboards but limited and very strict! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 5, 2026 Does what i need it to although it can be frustrating when adding new lists. Support once engaged are swift and responsive but initial response can be delayed due to time differences. Pros Brevo has Intuitive dashboards, easy design tools, clear and easy reporting and tracking. Pricing is reasonable. Cons Very strict regarding bounce rates of new lists, leads to immediate suspension and lots of frustrating back and forth performing multiple tasks to be reinstated. Never experienced this to this level with other marketing email software Alternatives considered [EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/) [Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/) [MailerLite](https://www.capterra.com/p/136603/MailerLite/) [Sender](https://www.capterra.com/p/139770/SENDER/) [iContact](https://www.capterra.com/p/221118/iContact/) Reasons for choosing Brevo Cheapest, our budget was limited at the time of implementation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SJ Steve J. Owner Information Technology and Services ### "Happy with it" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 4, 2026 Happy with it. Pretty good for a free app and templates are reasonable. Easy to set up and use. Good delivery % Pros I reccommend and use Brevo for many of clients. It performs well and does not have the low restricted contact counts of it's main rivals. Cons Requires a unique cellphone number for each account. I don't have enough pockets! Not practical and needs addressing Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) \# of free contacts Brevo better value for my main business (startups) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GL George L. CEO Computer Software ### "Good experience with Brevo across all areas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2026 Overall, I've found Brevo to be a powerful and well-designed platform with excellent support, useful reporting and analysis and great customer population management. Pros I've had a positive experience with Brevo overall. The dashboard is intuitive, campaign creation is straightforward, and importing and managing contact lists is much easier than many alternatives I've used. The reporting tools are clear and make it easy to understand how campaigns are performing. I was also impressed with the support team. They were professional, polite, informative and took the time to review my situation in detail rather than simply providing generic responses. Cons The only challenge I experienced was that the platform is understandably very strict on deliverability and compliance from the outset. While I appreciate the need to protect sender reputation, it can make it difficult for businesses inheriting older customer databases to gradually assess and improve list quality. In my case, the compliance team worked with me constructively and helped identify the underlying issues, which I appreciated. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reasons for choosing Brevo Better on price and developer friendliness - another project I worked on used Brevo APIs to automatically capture emails from Node.js into my lists Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Sean D. Web Developer Design ### "Really great for my debugging and testing needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2026 Very good service, easy to set up and use. Will definitely use again for testing purposes and would certainly consider using as a sender if the situation arose. Pros I needed to quickly debug an email template. Brevo allowed me to get set up within minutes to send test emails and begin the debugging process, which was invaluable. Cons A sandbox mode would be great - I accidentally triggered spam suspension because I was sending the same email multiple times in a short space of time. Support got me back up and running well though. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VB Virginijus B. Manager Cosmetics ### "Excellent Email Marketing Platform for Growing Businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2026 Our overall experience with Brevo has been excellent. We recently launched email campaigns for our skincare brand and found the platform reliable, user-friendly, and cost-effective. The email editor is flexible, campaign analytics are easy to understand, and deliverability has been very good. Brevo offers great value for growing businesses that need professional email marketing without the complexity of enterprise-level solutions. We highly recommend it to companies looking for a complete marketing and communication platform. Pros Brevo made email marketing much easier for our business. The platform is intuitive, the email builder is simple to use, and domain authentication was straightforward. We especially appreciate the all-in-one approach that combines email campaigns, contact management, automation, and transactional emails in a single platform. Customer support was responsive and helped us quickly resolve our DKIM authentication issue. Cons Some settings and subscription management options can be difficult to find for new users. Certain features are hidden behind multiple menus, and a few interface elements could be more intuitive. However, once you become familiar with the platform, it works very well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Mark B. Systems Architect - Chief Developer Wine and Spirits ### "Best Rust based Marketing/Transactional Email Platform out there!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2026 Overall, the platform has been a gem. I've wanted to be an ALL Rust programmer, and Brevo has helped me keep that pledge for my entire backend. The API and debugging with logs helped alleviate headaches and wasted time that I've encountered with many other platforms. Pros As a "Rust First" developer, I have found the documentation and ease of integration with my complex Rust E-Comm system second to none! The support has been next level and I have high praise for the API, the reasonable cost to utilize for small customers and everything has been so smooth; I couldn't have asked for a more complementary platform to recommend to all my customers. Cons Can't think of any, right now. I haven't utilized campaigns or automation yet, but I plan to implement in the next month or so. Switched from [Acoustic Marketing Cloud](https://www.capterra.com/p/235072/Acoustic-Marketing-Cloud/) [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I wanted a more agile system that was built in Rust and the cost was a huge factor and flexibility for my customers smaller size is perfect. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) [Acoustic Marketing Cloud](https://www.capterra.com/p/235072/Acoustic-Marketing-Cloud/) [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reasons for choosing Brevo Rust based (main driver), Easy of integration, Developer first approach. Cost and flexability. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jimmy H. CEO Computer Software ### "Un des meilleurs outils d'envoi d'emails" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 1, 2026 J'utilise Brevo pour envoyer des emails marketing en masse a des listes de contacts. Il est relié à mon CRM via des listes Pros la partie marketing est simple et le tableau de bord facile à comprendre ce qui permet d'avoir un bon suivi et de monter sur l'outil vite. Cons l'interface de gestion des contacts est très basique et ne me permet pas de l'utiliser sur les autres fonctionnalité en dehors de l'envoi d'email marketing. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) moins cher et plus adapté à mon besoin qui était d'envoyer des emails niquements et de suivre les résultats Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reasons for choosing Brevo Je voulais essayé d'aller vers des logiciels francais Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NR Nanda R. Writer and Publisher Media Production ### "Het werk heel erg duidelijk, gemakkelijk en soepel." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 1, 2026 Het werk heel erg duidelijk, gemakkelijk en soepel. Ik begrijp wat ik moet doen en het lukt snel. Het is niet verwarrend. Pros De mogelijkheid om een videomeeting met mensen te plannen, die is gekoppeld aan mijn automatisering. Cons Ik heb er nog geen last van, maar dat ik extra moet betalen als ik meer lopende automatiseringen heb, is iets waar ik tegenop zie. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PW Pete W. Managing Director Printing ### "Fantastic Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2026 So far our exsperience has been great! Now we have a better understanding of the system we are hoping to get more from it. Pros The support we recived was excellent. \[sensitive content hidden\] in customer service went above and beyond to take us through things step by step, in order for us to get the best results. Cons The system does so much that it can be a little baffling, but that's just down to learning what it can do and what's right for us, so this isn't really a negative by any means. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/132996/brevo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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