# Brevo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Brevo Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more.

Source: https://www.capterra.com/p/132996/brevo/#reviews

---

# 

 Brevo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Brevo

## What is Brevo?

Launch high‑converting email, SMS, push, automation and WhatsApp in minutes. Unify store, web, and campaign data into a single customer view to target VIPs, cart abandoners, and lapsed buyers with precision. Activate proven automations—abandoned cart, browse, price‑drop, back‑in‑stock, and VIP early access—and A/B test subject lines, offers, and CTAs. Scale delivery with warm‑up, throttling, frequency caps, and send‑time optimization. Monitor revenue, AOV, and conversions in real time. Turn peak‑season buyers into loyal customers with post‑purchase, replenishment, reviews, and win‑back all in one platform.

## What is Brevo used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/)[Email Management](https://www.capterra.com/email-management-software/)

Overall rating

Based on 3,406 user reviews

Reviews sentiment

Positive

94%

Neutral

3%

Negative

2%

Pros & cons

Beginner-friendly and intuitive setup

Intuitive and organized interface

Frequent technical glitches and delays

Strict and confusing account controls

Starting price

$9

Usage Based, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Brevo alternatives

Highest Rated

[4.8 (654)](https://www.capterra.com/p/147415/EmailOctopus/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.5 (6,218)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/132996/brevo/alternatives/)

## Who uses Brevo?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Beginner-friendly and intuitive setup

93% positive reviews out of 746

Most reviewers find ease of use important, highlighting straightforward setup, clear instructions, and helpful support resources for both novices and experienced users.

Corinna S

CEO, founder and product manager, 2 - 10 employees.

"It's easy to use, the documentation is great and detailed so that I can use it without any dev help."

Frequent technical glitches and delays

57% negative reviews out of 222

Most reviewers indicate bugs and issues cause slow load times, occasional platform instability, plugin problems, and unhelpful or delayed support responses.

Cristian A

Program Lead, 2 - 10 employees.

"No reliable support from UI and several glitches (my understanding now is that it took much longer to upload the file but the notification bell said it's all done even though it wasn't)."

Intuitive and organized interface

93% positive reviews out of 358

Most reviewers appreciate the user interface for its clean design, logical layout, and easy navigation, making campaign management accessible.

Laura Z

Coordinadora de Educación Continua, 501 - 1,000 employees.

"The menu is easy and intuitive, the interface is clean, it allows people who do not have much knowledge to interact easily from the beginning."

Strict and confusing account controls

59% negative reviews out of 210

Most reviewers report account management issues, including unclear suspension reasons, slow validation, expiring credits, and limited payment or support options.

Brett R

MD, 2 - 10 employees.

"you constantly suspend accounts and it take forever to get them unfrozen. "

Comprehensive email marketing platform

94% positive reviews out of 276

Most reviewers describe email marketing as robust, easy to use, and packed with automation, segmentation, and analytics features that support both beginners and experienced users.

Tiago R

Programmer, 1 employee.

"Sendinblue provides a comprehensive email marketing solution that offers a range of features to help businesses create and manage effective email campaigns."

Confusing list management experience

43% negative reviews out of 68

Some reviewers describe list management as unintuitive, with confusing navigation, awkward organization, and difficulty segmenting or editing lists.

Simone C

Writer, 1 employee.

"The managing of mailing lists can be a little confusing sometimes."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Email Campaign Management

4.6 (1,218)

78.82% of 1218 reviewers that rated this feature as important or highly important

Brevo offers a user-friendly platform for designing, automating, and scheduling email campaigns. Reviewers appreciate the intuitive drag-and-drop editor, segmentation options, and ability to manage multiple lists, but some mention limited template variety and occasional support issues.

Contact Management

4.5 (1,218)

72.33% of 1218 reviewers that rated this feature as important or highly important

It helps you organize, segment, and update contacts efficiently. Reviewers appreciate easy importing, segmentation, and integration with automation and CRM, but some note confusion with lists, limited duplicate management, and desire for better bulk upload handling.

Campaign Analytics

4.5 (859)

77.07% of 859 reviewers that rated this feature as important or highly important

Brevo gives you real-time insights into open rates, clicks, and conversions. Some reviewers find the analytics dashboard detailed and easy to interpret, though a few mention delays in data reflection and wish for more industry benchmarks and reply tracking.

Reporting/Analytics

4.4 (858)

76.92% of 858 reviewers that rated this feature as important or highly important

You get reliable, detailed reports with metrics like opens, clicks, and bounces. Reviewers indicate the integration with WooCommerce and Google Analytics is helpful, but some wish for more flexible filtering, improved clarity, and additional reporting options.

Mobile Optimization

4.5 (833)

69.39% of 833 reviewers that rated this feature as important or highly important

With this capability, you can preview and optimize emails for mobile devices. Users think the responsive templates and easy device toggling make campaigns look great on phones, though some mention occasional formatting challenges and oversized logos on mobile.

Email Tracking

4.6 (681)

83.41% of 681 reviewers that rated this feature as important or highly important

Track delivered, received, and opened emails

Brevo 108 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Create and automatically send premade copy in response to customer messages

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Track and manage schedules and meetings via an integrated calendar

Brevo gives you real-time insights into open rates, clicks, and conversions. Some reviewers find the analytics dashboard detailed and easy to interpret, though a few mention delays in data reflection and wish for more industry benchmarks and reply tracking.

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Set campaign schedules by selecting start, pause, and end dates

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Manage various distribution channels, build relations with channel partners, and track their performance

Track the amount of clicks on individual products to measure campaign results

Provides a channel for team members to share media files, communicate, and work together

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

It helps you organize, segment, and update contacts efficiently. Reviewers appreciate easy importing, segmentation, and integration with automation and CRM, but some note confusion with lists, limited duplicate management, and desire for better bulk upload handling.

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Visualize and analyze customer experience across all touchpoints and channels

Process of dividing customers into groups based on common characteristics

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Create labels for products that contain required information such as colors, sizes, dates, etc.

Import and export data to and from software applications

Ability to restore deleted, hidden, or lost data from an email server/system

Protect sensitive data for digital privacy

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Brevo offers a user-friendly platform for designing, automating, and scheduling email campaigns. Reviewers appreciate the intuitive drag-and-drop editor, segmentation options, and ability to manage multiple lists, but some mention limited template variety and occasional support issues.

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Ability to oversee and optimize the operations of a mail server

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Primarily serving startup companies

Adds a customizable form to the landing page, usually for the purposes of lead generation

Ensure compliance with the General Data Protection Regulation protocols

Add, edit, and manipulate HTML code directly

Store and manage images

Track interaction history by documenting conversations for contacts

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Divide leads into buckets based on predefined criteria and routing rules

Manage contacts across multiple mailing lists

Ability to chat online in real time

Automate workflows and trigger campaigns based on customer actions

Manage the process of planning and scheduling meetings, including agenda creation

Personalize text messages using templates and custom fields

Access software remotely via mobile devices

With this capability, you can preview and optimize emails for mobile devices. Users think the responsive templates and easy device toggling make campaigns look great on phones, though some mention occasional formatting challenges and oversized logos on mobile.

Manage multiple campaigns in one system

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Book meetings and appointments through a website or digital platform

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Preview materials before finalizing projects

Monitor wait time and abandonment for incoming requests that have not been routed

Analyze and gain insights into data in real-time

Receive data and information in real time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

You get reliable, detailed reports with metrics like opens, clicks, and bounces. Reviewers indicate the integration with WooCommerce and Google Analytics is helpful, but some wish for more flexible filtering, improved clarity, and additional reporting options.

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Plan daily routes to optimize employee scheduling and provide directions

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Group leads or contacts based on their specific characteristics

An email inbox that can be accessed and managed by multiple individuals

Add and maintain centralized email signature(s) across an organization

Internet standard communication protocol to transmit electronic mails

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Manage campaigns and track engagement for marketing efforts across social media channels

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Filters used to determine different types of malware threats

Add or remove subscribers from mailing lists

Process of managing customer subscription lifecycle for a recurring service or a product

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

SaaS, web-based, online deployment

Track and analyze information regarding website visitors

Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain

Monitor activity of individuals who visit your website using cookies

Control system access and/or deliverability for applications and email addresses

An extended application or connector that enables users to perform additional services with their current set of tools

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

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Features

4.5 (3,370)

4.5

Based on 3,370 reviews

## Pricing

Value for money

4.5 (2975)

Free Version

[View pricing plan details](https://www.capterra.com/p/132996/brevo/pricing/)

Starter

$9.00

Usage Based,Per Month

It includes:

-   From 5,000 emails/month
-   Email & SMS
-   Drag & Drop email editor
-   AI content generator
-   Email templates
-   Advanced segmentation
-   Forms
-   Basic reporting & analytics
-   Email support

Standard

$18.00

Usage Based,Per Month

It includes:

-   Everything in Starter
-   From 5,000 emails/month
-   Marketing automation
-   AI send time optimization
-   Landing pages
-   A/B Testing
-   Advanced Statistics
-   Phone support

Professional

$449.00

Usage Based,

It includes:

-   Everything in Standard
-   150,000 emails per month included
-   WhatsApp, Popups, Mobile & Web Push
-   Multi-user access
-   Contact scoring
-   Advanced ecommerce features
-   AI segmentation
-   AI Data Analyst
-   Phone support

Value for money

4.5 (2,975)

4.5

Based on 2,975 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (2976)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2,976)

4.5

Based on 2,976 reviews

## User reviews

Overall rating

4.6

Based on 3,406 reviews

Filter by rating

5(2442)

4(766)

3(116)

2(28)

1(54)

Mentioned topic

Sorted by most recent

Paula O.

Head Marketing

Computer Software

### "Sistema Fácil, bom e com um bom custo benefício "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 31, 2026

Um sistema fácil de usar, fácil de administrar, tem bons e-mails prontos e editáveis, além de ter um bom custo-benefício.

Pros

A facilidade de uso, o custo-benefício, interface do usuário interessante e a gestão de e-mails programados é interessante.

Cons

Comecei a usar agora e ainda não tenho o que reclamar, a única coisa que eu não achei interessando foi que os e-mails são enviados com o nome da Brevo no final.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GS

Gaelle S.

Sales Director

Machinery

### "Organised, clear, easy to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

March 30, 2026

Pros

Organised, clear, easy to use. You do not have to spend ages to understand how to start and use in your daily routine

Cons

I am only using for a few weeks and did not find downsides :) Probably there will be an easier way to track my pipeline

Switched from

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

To complicated for my use and too expensive for my company size

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BK

Blerta K.

Language Instructor

Education Management

### "Fully automating our language course enrollments."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

March 26, 2026

It is one of our priorities to inform and engage our students. I can use this to manage our course announcements and promotion campaigns. It provides an exceptionally easy point of entry in education marketing, though the problems of deliverability need to be monitored at all times.

Pros

The functionality and user-friendly interface in terms of email handling are wonderful and our small teaching faculty was able to design and mail gorgeous monthly newsletters to our potential students in a very short time.

Cons

The overly aggressive spam filtering sometimes pushes our valid class schedules right to the junk mail folders of the students and even the advanced marketing and sales automation options are not worth the money when weighed against the slow response time of the customer care section, which is further complicated by the fact that the customer care department is very slow to reply.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Kostas S.

Custom ERP development

Information Technology and Services

### "Very useful services and easy configuration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 26, 2026

We use Brevo in order to send out transactional e-mails, as well as marketing campaigns. The transactional e-mails are very useful in our company because they are used in our apps, for user information. We also needed to ask something once and the customer service was also great.

Pros

Easy to set up and configure with many useful features. Espacially the transactional e-mails are a crucial part of our app flow.

Cons

Nothing so far, although we haven't explored all the platform's capabilities. We have not spotted any problem in the UI or the functionalities.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reasons for choosing Brevo

Transactional e-mails and ease of use and configuration.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Xana F.

Consteladora

Alternative Medicine

### "Super satisfeita"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2026

Agendamento de reuniões espectacular com hipótese de personalizar facilmente. Simples e rápida para importar contactos e enviar mails

Pros

Super friendly, fácil de usar e com preço/ funções muito bom. Rápida no processamento, com tutoriais muito claros.

Cons

Não tem PT-PT, só PT-BR. Templates que se confundem por serem semelhantes. Nada demais, mas pode melhorar

Switched from

[Leadlovers](https://www.capterra.com/p/206995/leadlovers/)

[Systeme.io](https://www.capterra.com/p/198994/Systeme/)

O preço dos planos versus as actividades disponíveis eram desiguais. Não tinham agendamento de reuniões.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ken K.

Vice President

Non-Profit Organization Management

### "Brevo is a solid choice!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2026

We are a non-profit and Brevo fits our needs exceptionally well. I've used Brevo before in enterprise and agency situations. It continues to be a great choice for an ESP and provides a lot of value for the money.

Pros

The platform is easy to use. The UI is intuitive. Setting up the backend for deliverability is simple and thorough.

Cons

Not much. I really can't think of anything that I don't like about the Brevo platform. I've used many different ESPs and Brevo is a solid choice.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reasons for choosing Brevo

Brevo's pricing structure is based on emails sent vs. the number of contacts. The other platforms all base their pricing on contacts, whether you send to them or not. Brevo prices are based on sends, so it becomes a better value and a smaller cost for our situation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BB

Brian B.

Developer

Computer Software

### "Sendiblue, now Brevo review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 26, 2026

Overalls, the pros still surpass the cons. We can't deny the fact that this is an amazing software at a good price with amazing functions.

Pros

Brevo has really come a long way with the rebranding. It's still top. It's good to have multichannel marketing providing email marketing, SMS marketing, WhatsApp campaigns, live chat, and even a built-in CRM, all in one platform. It offers a free plan with unlimited contacts and 300 emails per day with marketing automation included.

Cons

The template library is still limited as compared to other similar software. The email editor still needs extra work to be done.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

simao m.

gerente

Think Tanks

### "Top vale a pena"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2026

estou gostando muito, facil de usar, interativo, sem rodeios para preencher e encaminhar emails e painel de controle legal

Pros

Facil de usar, metricas de envio e abertura de email para ter noção do que realmente tem funcionado,

Cons

acho que a quantidade por dia para free maior, mais opções de modelos para envio de emails, ia para dar uma ajuda

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MT

Marios T.

President

Computer Software

### "BREVO comed Through"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 24, 2026

Highly recommend them. Overall, my experience with Brevo has been decent, but there are areas that could be improved, particularly around usability and feature depth. It works for basic needs, but feels somewhat limited for more advanced use cases.

Pros

Email Management, Ease of Use, Spam Filtering. I find that setting up a campaign is simple and can reuse elements from other campaigns. The costs are quite reasonable so value for money spent is excellent. The user interface is easy to follow, but attention to details are important is setting things up properly. I have only needed to reach out to support twice & they were very fast & responsive

Cons

The interface can feel cluttered and not very intuitive, especially when navigating between campaigns, contacts, and automation. Some features take too many clicks to access compared to other platforms.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Henrique de Souza R.

Head of Customer Success

Computer Software

### "Brevo Nuvy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2026

I really like Brevo because it's easy to create templates and integrations, and it also allows you to view logs in real time.

Pros

User-friendly interface, easy integrations, and fast support in Portuguese. We use it for sending emails from our system, and it greatly simplifies the creation of templates.

Cons

I had billing issues four times and had to create a PayPal account to resolve them. I would provide my card details, and within minutes the platform would cancel the transaction, but the charge would still be processed on my credit card.

Switched from

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Due to the cost of the fixed IP address and monthly fee.

Alternatives considered

[Amazon SES](https://www.capterra.com/p/179662/Amazon-SES/)

Reasons for choosing Brevo

Due to the ease of migrating existing templates from SendGrid and integration with APIs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/132996/brevo/reviews/)

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