# Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Brevo the right Email Marketing solution for you? Explore 3417 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3417)

[View alternatives](https://www.capterra.com/p/132996/brevo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Brevo

Ease of use

4.6

Customer Service

4.5

## Pros and Cons in Reviews

BK

Blerta K

Language InstructorEducation Management, 2 - 10 employeesUsed the software for: More than 2 years.

“The functionality and user-friendly interface in terms of email handling are wonderful and our small teaching faculty was able to design and mail gorgeous monthly newsletters to our potential students in a very short time.“

March 26, 2026

FR

Frank R

Billing SpecialistLuxury Goods & Jewelry, 11 - 50 employeesUsed the software for: More than 2 years.

“There are some valid engagement data that is flagged strangely and that confuses me when I go through campaign performance that relates to billing.“

April 17, 2026

CL

Cristiano L

CEOComputer Software, 2 - 10 employeesUsed the software for: 1-2 years.

“It´s a complete Marketing platform with the resources I need for my SaaS. In one platform I have CRM, Automation, SMTP, whatsapp, Deals and more.“

April 8, 2026

SM

Sherry M

Executive ManagerLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: More than 2 years.

“We also may get unsubscribes that do not realize we use Brevo for informational purposes and not just marketing and we get concerned the guests may no longer get pertinent emails.“

March 20, 2026

Clare P

WordPress Development LeadInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years.

“Brevo's delegated account access means that my clients can take care of simple tasks by themselves, and I can easily access their account if they need help with more technical tasks.“

October 29, 2025

MT

Marios T

PresidentComputer Software, 2 - 10 employeesUsed the software for: 1-2 years.

“The interface can feel cluttered and not very intuitive, especially when navigating between campaigns, contacts, and automation.“

March 24, 2026

SB

Stefano B

Founder and CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years.

“The customization capabilities have allowed us to create workflows that match our exact processes rather than forcing us to adapt to rigid system limitations. While the webhook functionality needs enhancement, the platform's strengths far outweigh this issue.“

September 23, 2025

AP

Anil P

FounderEducation Management, 2 - 10 employeesUsed the software for: More than 2 years.

“The inability to find how to use transactional emails, as each click on transactional->templates redirected to campaigns->templates.“

May 30, 2025

## Showing most helpful reviews

Showing 1-25 of 3417 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Henrique de Souza R.  
Head of Customer Success  
Computer Software  
Used the software for: 1-2 years

### "Brevo Nuvy"

March 24, 2026

5.0

I really like Brevo because it's easy to create templates and integrations, and it also allows you to view logs in real time.

Pros

User-friendly interface, easy integrations, and fast support in Portuguese. We use it for sending emails from our system, and it greatly simplifies the creation of templates.

Cons

I had billing issues four times and had to create a PayPal account to resolve them. I would provide my card details, and within minutes the platform would cancel the transaction, but the charge would still be processed on my credit card.

Alternatives considered

[Amazon SES](https://www.capterra.com/p/179662/Amazon-SES/)

Reason for choosing Brevo

Due to the ease of migrating existing templates from SendGrid and integration with APIs.

Switched from

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Due to the cost of the fixed IP address and monthly fee.

Review Source

CL

Cristiano L.  
CEO  
Computer Software  
Used the software for: 1-2 years

### "I recommend Brevo for your Digital Marketing solution"

April 8, 2026

5.0

I use it for a years and all I need to do about Digital Marketing I can do with it. The price is just.

Pros

It´s a complete Marketing platform with the resources I need for my SaaS. In one platform I have CRM, Automation, SMTP, whatsapp, Deals and more. The Customer Support is very helpful when I nedded. It´s easy to use the UIX and the api.

Cons

Some time there are new functions that I wasn´t using that don´t work fine, new configurations, but the support can solve in time.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing Brevo

Because when I started I do not use full the resources and Brevo have a good free plan we can use to configure until use and than pay for.

Review Source

KB

Konrad B.  
Fundraiser  
Philanthropy  
Used the software for: 1-2 years

### "General experiences after a year of using Brevo"

February 18, 2026

3.0

Brevo allows me to do my most important part of work - be in a constant contact with the donors of my organisation. Automations, campaigns, transactional messages - these are my most important tools. It's free, that's why I decided to use it. Sometimes, when I need to send more e-mails at once, I buy extra plan.

Pros

Free plan for unlimited contacts with not so small amount of e-mails per day (300). In the past also custom variables were very useful for personalise my e-mails, but last time it disappeared. The customer support is very good - my experience with your support-persons is also very good ( \[sensitive content hidden\]). Marketing campaigns allow me to send my most important messages for the donors of my organisation.

Cons

I'm not familiar with spam filtering, so I cannot say anything about it. Drag-and-drop e-mails creator is also quite problematic - aspecially auto-refreshing/saving hinders the work. There's not a possibility to save blocks - I need to create a section to save them.

Review Source

George E.  
Chairman  
Civic & Social Organization  
Used the software for: 2+ years

### "Positive Brevo Experience As A Not-for-profit Organisation "

January 30, 2026

5.0

It has been a very positive experience over several years with regular useful feature and user interface updates.

Pros

Easy to use and customise to suit needs of a small not for profit organisation. Support very quick to respond to queries and also to advise of any temporary operational problems. Excellent value for money relative to feature set.

Cons

Very little to dislike, but would like more granular analysis of clicked links which are available in higher subscription levels, recognising that we still have a very good feature set.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Tried Mailchimp but found it difficult to customise and subscription model not suited to our organisation.

Review Source

Fernando N.  
Editor  
Marketing and Advertising  
Used the software for: 1-2 years

### "Thank You Brevo"

March 18, 2026

5.0

Pros

Speed and ease of use. The perfect automation for email campaigns to clients and leads. This isn’t the first time I’ve used Brevo. In fact, I’m currently using it to send email campaigns for one of my clients.

Cons

I haven’t had any difficulties with Brevo so far. But I’d like to make one suggestion: increase the daily email sending limit a little more.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Because I already know the product, and because of its easy setup and free daily email sends.

Review Source

Ken K.  
Vice President  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Brevo is a solid choice!"

March 26, 2026

5.0

We are a non-profit and Brevo fits our needs exceptionally well. I've used Brevo before in enterprise and agency situations. It continues to be a great choice for an ESP and provides a lot of value for the money.

Pros

The platform is easy to use. The UI is intuitive. Setting up the backend for deliverability is simple and thorough.

Cons

Not much. I really can't think of anything that I don't like about the Brevo platform. I've used many different ESPs and Brevo is a solid choice.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Brevo's pricing structure is based on emails sent vs. the number of contacts. The other platforms all base their pricing on contacts, whether you send to them or not. Brevo prices are based on sends, so it becomes a better value and a smaller cost for our situation.

Review Source

KS

Kostas S.  
Custom ERP development  
Information Technology and Services  
Used the software for: 2+ years

### "Very useful services and easy configuration"

March 26, 2026

5.0

We use Brevo in order to send out transactional e-mails, as well as marketing campaigns. The transactional e-mails are very useful in our company because they are used in our apps, for user information. We also needed to ask something once and the customer service was also great.

Pros

Easy to set up and configure with many useful features. Espacially the transactional e-mails are a crucial part of our app flow.

Cons

Nothing so far, although we haven't explored all the platform's capabilities. We have not spotted any problem in the UI or the functionalities.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Transactional e-mails and ease of use and configuration.

Review Source

SM

Sherry M.  
Executive Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Brevo is a fantastic email marketing system"

March 20, 2026

4.0

Overall we have thousands of clients in the CRM and contact list as well as several marketing campaigns that have been running over the last few years.

Pros

Our company has used Brevo for years to send mass emails to various groups within our company. We do love how we can easily add guest information into Brevo as well as create and manage various groups (aka lists). It makes sending out marketing emails much easier and faster.

Cons

Creating the marketing email is challenging. We also may get unsubscribes that do not realize we use Brevo for informational purposes and not just marketing and we get concerned the guests may no longer get pertinent emails.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

I do not recall why we changed. Possibly Constant Contact changed to be Brevo?

Review Source

KZ

Karen Z.  
Founder  
Sports  
Used the software for: 2+ years

### "Loyal Brevo User in México"

March 11, 2026

5.0

Our experience has been very good. We had to stop our plan once for budget reasons, but so glad to be back. This platform is the absolute best for our business needs.

Pros

What I like the most about Brevo is that it charges me for how many emails I send, and not my database. I have a big database, but I'm actually a small business that does not send that many emails... So this pricing strategy by Bravo is just the best for our business. The interface is very intuitive and easy to use. We have been with Brevo for a few years, and we have no intention to change anytime soon!

Cons

Templates and designs are maybe too basic, but it's not a big deal for us (a brand that just wants to communicate specific offers or news).

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mainly price. For us (a small business) pricing is king and what Brevo offers for our needs is just perfect.

Review Source

GS

Gaelle S.  
Sales Director  
Machinery  
Used the software for: Less than 6 months

### "Organised, clear, easy to use"

March 30, 2026

4.0

Pros

Organised, clear, easy to use. You do not have to spend ages to understand how to start and use in your daily routine

Cons

I am only using for a few weeks and did not find downsides :) Probably there will be an easier way to track my pipeline

Switched from

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

To complicated for my use and too expensive for my company size

Review Source

Edgar D.  
Marketing  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Amazing - Very impressive to see what the progress "

November 10, 2025

5.0

As of now, one of the most solid ESPs out there, which not only produces an amazing front-end/UI experience but also delivers top-notch results on deliverability and acceptance by big providers.

Pros

There are plenty of good reasons to like—easy product, well-built and clean interface. What most companies fail at is keeping a product that is friendly to end-users, since they want to showcase many options. However, SendinBlue (now Brevo) provides an excellent, clean path for Marketing and User Management. To add that the price is fantastic for small and mid-sized companies. API access is very but very good very impressive, quick fyi for those whom needed it

Cons

I want to be able to add Marketeers and other users to the account without additional fees. I don't see the added value and it creates frustration to share a password.

Alternatives considered

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

Reason for choosing Brevo

Solid platform, very cheap and not ideal for what I was trying to accomplish.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Performance, Price and feedback from other users/companies on the platform.

Review Source

RL

Rob L.  
IT Director  
Medical Devices  
Used the software for: 6-12 months

### "Easy setup and high value vs competitors."

October 23, 2025

5.0

Very satisfactory. I have had little issue with the service since switching, and one of them was simply an issue of me not being able to find a fuction, which support easily pointed out to me.

Pros

Value of services vs competitors. Ease of use of the dashboard and SMTP/API interfaces. Thanks to this, and a decent third party support of the service, I was able to quickly migrate us from mailchimp to Brevo.

Cons

Some instructions are unclear, so documentation could use a mild "tune-up." Such as when I was notified that we did not have a functioning captcha (due to an API key mismatch on our end), no where did it state that we needed to open a ticket to verify the resolution to prevent our service being locked. The way the docs were written made it sound like it would be automatically checked.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

Reason for choosing Brevo

Easy migration from mailchimp, good reports from other users for Brevo/Sendinblue, reasonable pricing.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Expanded our use from just email marketing campaign (newsletter type signup) to also using Brevo for transactional SMTP service. Also, the cost for Mailchimp did not come near meeting a decent ROI.

Review Source

VR

Verified Reviewer  
MD  
Hospital & Health Care  
Used the software for: 2+ years

### "Brevo (2 years experience)"

August 1, 2025

4.0

Great! I'm happy with it! I use it on a daily basis to send 14 different newsletters to my followers, all uploaded via API. It does exactly what I ask.

Pros

It's versatile and highly customizable. I like the API very much. Very good customer support. Nice user Interface. Value for money is better than competitors.

Cons

1) That the language setted is now always kept (I set english, but I'm localized in Germany -> next time is again german -> it changes the text of the Brevo disclaimer in the subscription form). 2) I run an informational newsletter (not a marketing one), I know this is not the main focus of Brevo (compared to other services like Beehiiv), but I would like to see more options in this context (for example the possibility of a referral program). If someone is searching a platform for this and has not 14 lists as I have, I would suggest a competitor. 3) sometimes I think it would be nice to have an App, but the browser navigation it's ok 4) The business option is a little bit expensive for me (I'm running a free newsletter!)

Alternatives considered

[beehiiv](https://www.capterra.com/p/249823/beehiiv/)

Reason for choosing Brevo

Because it gave me the possibility of having 14 differents lists for no more price.

Review Source

CL

Ciayi L.  
Head of Marketing  
E-Learning  
Used the software for: 1-2 years

### "Great experience, recommended platform for email campaign & CRM"

September 24, 2025

5.0

We have been using Brevo for more than a year and have seen quite a bit of improvement, especially in new feature development, and the customer support team is always helpful. Great experience.

Pros

The user interface is excellent, user-friendly, and easy to use. Customer support is also professional & efficient. The latest AI feature is top-notch as well, with great recommendations, and many improvement initiatives are also underway.

Cons

All good so far, just a minor part on the analytics - it would be great to have the complete data on open & click times rather than just the date.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Overall experience, packaged price & professional handling

Switched from

[Netcore Email API](https://www.capterra.com/p/147847/Pepipost/)

Better user interface & overall features

Review Source

DH

Darius H.  
Director of Business Optimization  
Real Estate  
Used the software for: 1-2 years

### "Straightforward Tool for Consistent Email Campaigns"

July 28, 2025

5.0

Overall, Brevo has been a dependable tool for managing our email marketing. The interface is straightforward, which makes it easy to train team members and launch campaigns quickly. We’ve seen consistent performance with deliverability and list management, which helps maintain trust with our audience. While more flexible reporting options would be helpful, the platform meets our needs and has been a solid choice for our marketing efforts.

Pros

Brevo’s platform is incredibly intuitive, allowing us to quickly create and manage campaigns without a steep learning curve. We’ve also seen excellent deliverability rates, which ensures our messages consistently reach and engage our audience.

Cons

Some of the reporting options feel a bit limited, but they still provide the essentials we need. Additional flexibility would simply make an already strong platform even better.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Reason for choosing Brevo

Brevo’s pricing structure and unlimited contact model made it the better fit for our needs.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

We switched from Mailchimp primarily due to the escalating costs tied to contact buckets; Brevo’s unlimited contact model removed that barrier and offered far better value for our growing lists.

Review Source

Clare P.  
WordPress Development Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Brevo is my go-to SMTP email service"

October 29, 2025

5.0

I'm a lead developer at a small web agency, and we always recommend Brevo to our clients. It's easy to set up, provides all the functionality our clients need at the best pricepoint, and the account configuration makes it very easy to co-work and troubleshoot across different accounts.

Pros

Brevo's delegated account access means that my clients can take care of simple tasks by themselves, and I can easily access their account if they need help with more technical tasks.

Cons

There is so much functionality that sometimes it's hard to find the particular item I'm looking for in all the menus.

Switched from

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailgun](https://www.capterra.com/p/159630/Mailgun/)

Brevo has a better price point for our low-volume small nonprofit clients.

Review Source

VR

Verified Reviewer  
Backend Developer  
Computer Software  
Used the software for: Less than 6 months

### "Brevo Email Integration Review"

October 27, 2025

4.0

Overall, Brevo is a great platform, great UX, I’d say 9/10. And it was really easy to integrate it into my project as a developer(I used it to send emails). Would I pay for it? Definitely

Pros

There’s a couple of things. The UX is really great, I didn’t have any issues signing up the first time, or finding my way around the website. Secondly, great customer service(shoutout to \[sensitive content hidden\]). And thirdly, it definitely eased my work as a developer, integrating it into my project was a breeze.

Cons

Things do happen without warning. My account got suspended without warning(first bad experience) and I couldn’t find any immediate answers from the terms and conditions or the help page (second one). I had to reach out directly to support

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

They didn’t give me what I was looking for. And it’s not that easy to figure out integration

Review Source

bO

brett O.  
CEO  
Retail  
Used the software for: Less than 6 months

### "Solid Tool for the Price — Great Support, Too"

June 6, 2025

4.0

Overall experience has been great. Looking forward to learning more at my own pace without the numerous bells and whistles and steep pricing that Mailchimp offered. Also happier to work with a company who is not in the Intuit family.

Pros

Offers all the essential tools for email marketing and automation. Interface is clean and fairly intuitive once you get the hang of it. Includes advanced features (like segmentation and automation workflows) at lower tiers than competitors. Extremely generous pricing, especially compared to competitors. Great value for small businesses or solo operators who want solid tools without premium costs.

Cons

Not as robust or polished as Mailchimp in terms of templates, native integrations, or UX. Some features feel slightly underdeveloped or harder to configure without guidance. Response time can be delayed—likely due to support being outside the U.S. No instant chat or phone support in some cases, so issues may take a day or two to resolve.

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[Omnisend](https://www.capterra.com/p/153508/Omnisend/)

Reason for choosing Brevo

Seemed too pricy for my "smaller" email list of 1500. Seemed to incentivise the desire to grow because with more emails comes more costs.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp was too expensive for what I use email marketing for: basic automation and occassional bespoke newsletters

Review Source

GH

Glen H.  
Marketing Manager  
Education Management  
Used the software for: 1-2 years

### "Love Love Love this system"

July 3, 2025

5.0

I have used this system over two separate positions and have always liked the simplicity of the system although I still prefer the old name :-) SendinBlue

Pros

Simple and easy to use with clear and crisp design allowing customer to feel at ease with a complex system. Lots of great video help on youtube for when you get stuck which I found useful.

Cons

Constantly having to review my plan, as used up contact limits quick, where email limits where fine. Maybe having embedded help videos to assist users.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

previous experience with Brevo and the cost being cheaper.

Switched from

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

because I have used SendinBlue before and know how well the system performed.

Review Source

PLT

Patrizia Liza T.  
Teacher and Coach  
Education Management  
Used the software for: 1-2 years

### "Brevo is a great tool for your communication."

June 6, 2025

5.0

I have had a technical question in the past and I was relieved to see that I got some answers immediately although partially (referring to the domain name). Overall it is a reliable service and meets my expectations.

Pros

The advantage of Brevo is that it grows both along with your project as in the services offered. It is easy to use and has many options. Before Brevo I had been using mail chimp but Brevo works in a less expensive way, it is faster in screen-viewing and this without losing features.

Cons

The free version has understandably a limit of 300 mails a day. I find it difficult to match my lists of contacts together in order to make the most out of it. Another issue I had was that I haven't succeeded in matching my domain name/domain related email.

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Reason for choosing Brevo

Less subscribers, I need al least 1 to 2.000 subdivided in groups.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp caused malfunctioning while loading pages and autosaving - too many times. Then it after years of being free - it changed pricing without allowing a gradual change.

Review Source

NA

Nikola A.  
Founder and Director  
Glass, Ceramics & Concrete  
Used the software for: Less than 6 months

### "Great Platform With Potential for Improvement"

December 1, 2025

5.0

My overall experience with Brevo is positive – it’s easy to use, reliable, and great for small and growing businesses. However, there are a few important limitations that affect the workflow: limited design flexibility, very basic pop-up options, and a lack of advanced automation and analytics. With deeper integrations and more modern marketing tools, Brevo could become a truly top-tier platform. Overall, I’m satisfied, but there is room for improvement.

Pros

Brevo is very easy to use, intuitive, and great for managing newsletters and basic automations. The interface is clean, email delivery is reliable, and the pricing is very fair compared to other platforms. It’s simple to set up, works well for small and medium businesses, and offers all essential tools in one place.

Cons

Few important features that I think are missing: More design flexibility in the email editor (modern layouts, flexible sections, full-width blocks). More types of pop-ups, not only newsletter pop-ups (exit-intent, discount pop-ups, multi-step, slide-ins, scroll/time triggered). Stronger automation options with more conditions and a clearer visual workflow. Better user-journey analytics to see where users drop off in a sequence. Deeper integrations for WordPress/Elementor/WooCommerce. More advanced CRM features like lead scoring and pipeline automation.

Review Source

PG

Patricia G.  
Customer Service Lead  
Hospitality  
Used the software for: 2+ years

### "Affordable marketing for our guest lists."

January 15, 2026

5.0

This tool offers you a very high performance for little money compared to most more expensive options. The platform that this software is located on handles our email marketing as long as it follows all local regulations; though it occasionally gets caught off-guard by a seemingly onerous compliance rule.

Pros

I liked that the program is fairly straightforward and user friendly. Spam blocking sometimes is too aggressive and blocks legitimate emails to our corporate clients.

Cons

Sometimes customer support takes too long to answer even simple account questions. We have to make sure the people get their booking confirmation and what we are offering on our new seasonal offers without spending a fortune on it, so we need an email delivery service.

Review Source

Clyde L.  
Operations Dorector  
Marketing and Advertising  
Used the software for: I used a free trial

### "The Best I've tried so far"

October 31, 2025

5.0

I have been trying CRM's the whole month. Eventually resorted to GPT that recomemnded 5 based on my requirments. Brevo... Good. Unless i hit a brick wall like the last ones, im bringing my clients across aswell

Pros

Easy to set up compared with last so called market leader I spent a week on. Had my list sorted and sent my campaign in a few hrs. Had some issues the Ai Assitant coulnt sort, had an email from support within a few hrs.

Cons

The Email pipeline a little learning curve, however the Ai Assistant did create one for me. Just need to spend more time

Switched from

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Jira](https://www.capterra.com/p/19319/JIRA/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Notion](https://www.capterra.com/p/186596/Notion/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Ease of use. Customer support. Interface

Review Source

CR

Cristine R.  
Business Dev  
Marketing and Advertising  
Used the software for: 1-2 years

### "Business Dev"

May 19, 2025

5.0

We've been using Brevo for 2 years now. As a startup company without a dedicated email marketing budget, Brevo has given us the opportunity to consistently reach more people every day. It's been a valuable tool in helping us grow our audience.

Pros

Easy to use email marketing platform. I like the way the platform is designed, from uploading of materials, insertion on the the campaign and the of course the straight forward features that is easy to understand. It is email marketer zero experienced friendly

Cons

The free account only allows sending 300 emails per day. For an email campaign where the objective is simply to blast all email contacts, it would be helpful to easily select and segment (with naming inside the master list) 300 leads with just a few clicks. This way, you can upload and send them in batches daily. I'm currently using a free account, so I'm not sure if this kind of feature is available under a subscription plan.

Review Source

VR

Verified Reviewer  
Web Developer  
E-Learning  
Used the software for: 2+ years

### "Super easy to use and very reliable"

December 2, 2025

5.0

My overall experience with Brevo has been excellent. It’s a reliable, user-friendly platform. The WordPress integration works perfectly, and the tools are powerful without being complicated.

Pros

Brevo is incredibly easy to use. Connecting it to my WordPress site was simple and straightforward, with no technical issues. The platform is very intuitive, and the documentation is extensive, so I can usually find everything I need without contacting support. The one time I did need help, the support team was quick, helpful, and solved my issue efficiently.

Cons

So far, I haven’t found anything negative worth mentioning. My experience has been smooth and consistent in all areas.

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