# Page 25 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 25 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews/?page=25 --- Brevo 4.6 (3406) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 25 - Reviews of Brevo ## Showing most helpful reviews Showing 601-625 of 3406 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ES Edvaldo S. corretor Real Estate Used the software for: 1-2 years ### "Tudo que preciso para ótimas campanhas de marketing" January 28, 2025 5.0 Já uso a mais de 1 ano, sem problemas, adoro a simplicidade e confiabilidade do Brevo. Pros Facil de usar, emails confiaveis e resultado. Cons não encontrei contras. Tudo é tão interativo. Review Source CR Charlotte R. CEO Education Management Used the software for: Less than 6 months ### "Great Product" June 11, 2025 4.0 My experience so far is Good. The Support staff were quick to respond when I had an issue with the form Pros Easy to use, with drag and drop and Import branding from Website. Has a lot of features other CRMS expect you to pay extra for. Cons The automation instructions are outdated which made it a challenge to figure out how to set it up initially Review Source SS Simone S. SEO Leisure, Travel & Tourism Used the software for: 6-12 months ### "Best Email Marketing Platform" March 7, 2025 5.0 We have used 2 previous platforms before and Brevo has been the best so far. Pros How well integrated is with Woocommerce. Cons The landing page options, I believe there should be more. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) MC was not easy to use and it was more expensive for what Brevo has to offer Review Source JP Jan P. CEO Program Development Used the software for: 1-2 years ### "Brevo experience" March 11, 2025 5.0 Pros How it is works and simple, clear pricing. Cons First response time of technical support. Review Source MB Michael B. partner Apparel & Fashion Used the software for: 2+ years ### "Brevo email marketing service " April 2, 2025 4.0 Satisfactory they help customers achieve Pros Up and Coming company easily sufficient online business service Cons No real hassles with this company you pay for and get essential service Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) lost account because sent insensitive email Review Source CP Caroline P. Responsable Marketing Computer Software Used the software for: 1-2 years ### "Satisfaisant pour des petites campagnes" January 13, 2025 3.0 Plutôt satisfaite dans l'ensemble pour des petites campagnes avec peu de leads à gérer en base. Pros Simple d'utilisation - accessible à tous même ceux n'ayant pas de connaissances en HTML Cons Trop simple si on souhaite faire des stratégies emailing poussées Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Plezi](https://www.capterra.com/p/180164/Plezi/) Reason for choosing Brevo Nous avons arrêté Brevo pour utiliser Plezi, plus adapté au marketing automation que l'on souhaitait développer. Review Source MN Miska N. CEO Information Technology and Services Used the software for: 2+ years ### "Easy to use and EU-hosted" October 9, 2024 4.0 Pros Easy to use and integrate with. EU-hosted and seems to improve as time goes by. Cons Editing a duplicate of a previous campaign makes you use a clunky editing interface for the visual. Absolutely impossible to use for this part. Billing tiers / license seem messy. Alternatives considered [Mailgun](https://www.capterra.com/p/159630/Mailgun/) Reason for choosing Brevo Better documentation and it was EU-hosted. Switched from [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Had to get something within the EU region. Also some deliverability issues. Review Source MF Michael F. Manager Wholesale Used the software for: Less than 6 months ### "Brilliant service" April 25, 2025 5.0 After a bad experience with one of Brevos competitors I was very reluctant to use them however after giving it a shot I can honestly say they're a brilliant service provider with very easy to use campaign templates at a fraction of the price! Pros A brilliant easy platform to use with great integration features for your website! Cons More templates would be useful to keep marketing and campaigns fresh. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Found the old supplier expensive and near impossible to speak to a human. Review Source BK Bruce K. CRO Computer Software Used the software for: Less than 6 months ### "Cerebri AI testimonial for Brevo" February 13, 2025 5.0 Easy to onboard with excellent human support as needed. Pros Has all the features we need to support rep productivity in an easy manner. Cons Report templates are limited. We like to look at multiple pipeline on a single report. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Hubspot got e pensive as we added contacts. Review Source MG Matteo G. Founder Education Management Used the software for: Less than 6 months ### "Best mailing list provider! " March 22, 2025 5.0 Pros Easiness of use. I found it super easy to setup! Cons It's not possible to save more than 1 email for the same contact Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Easiness of use! Super easy to setup! I really liked it. And customer service is amazing! Review Source LT Lesley T. Consultant Research Used the software for: 2+ years ### ""BREVO: The Ultimate Customer Relationship and Mailing Program for Ease of Use, Value, and Constant Innovation – A Long-Time User’s Top Choice"" October 28, 2024 5.0 Absolutely 10/10 for all the main criteria: user-friendliness, accessibility, support, value for money and continuous improvement. I find it invaluable for creating standalone sign up forms that can be sent as a link or embedded in a website, for organising contacts, creating simple eye-catching mailshots, etc. Pros I've used BREVO for many years now and prefer it to similar software services. It offers the best value for money in term of features, user-friendliness and clarity of interface, security and support, and the BREVO team work hard to improve it all the time. Cons I struggle hard to find anything negative about Brevo. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I found it too restrictive and less easy to use Review Source JT JANET T. CEO Writing and Editing Used the software for: Less than 6 months ### "Brevo is A+" February 4, 2025 5.0 My overall experience with Brevo has been exceptional. The product is easy to use and the customer service is exceptional. I am recommending this platform to the small businesses I work with in my business consulting practice. Pros I am a business advisor who works with small businesses. When I surveyed these entrepreneurs, many of them recommended Brevo as their first choice. I love the ease of use. Cons Haven't found anything I don't like about Brevo yet. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing Brevo Brevo had great reviews and I liked the ease of use Review Source AA Abhishek A. designer Online Media Used the software for: 6-12 months ### "best marketing tool if you want to save time" April 22, 2025 5.0 smooth, easy to use. Automation setup is smooth & easy. Maintaining campaigns & email templates are easy. Pros Brevo offers great automation tools and is super easy to use—perfect for efficient email marketing. Easy to use. Cons What I like least about Brevo is that the reporting dashboard could offer deeper insights and more filters. Review Source Rodrigo M. CEO Computer Software Used the software for: 1-2 years ### "Excelente mas precisa de melhorias" August 30, 2024 4.0 É uma excelente experiência, vale o preço. Pros Facilidade de uso, qualidade das informações, rapidez, boa entrega e comunicação acessível. Cons Falta de relatórios nas automações, estas informações são complexas de serem visualizadas (abre nova janela, as vezes saímos da página e pra voltar é complicado), Enfim a parte de automação precisa melhorar. Além disso falta um Lead Score eficiente. Switched from [RD Station](https://www.capterra.com/p/180098/RD-Station/) Pelo preço do RD, era muito caro e precisava de uma solução que pudesse fazer pelo menos parecido por um preço melhor. Review Source NR Nick R. Principal Alternative Medicine Used the software for: Less than 6 months ### "Brevo best yet of all the email campign platforms!" March 16, 2025 5.0 Very good - I feel like we have finally found the right provider after trying many others. Started with MailChimp and would never go back. Pros The rates are good. Generally easy to use and excellent support. Plus the ability to send SMS is a bonus! Cons Would be great to have more preset automations such as being able to easily resend a reminder to unopened recipients group after a flexible period e.g 48 hours. Its the one thing I liked about Omnisend. Switched from [Omnisend](https://www.capterra.com/p/153508/Omnisend/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) No happy with either features or pricing Review Source GP Gina P. Operations Manager Entertainment Used the software for: I used a free trial ### "Brevo a good choice" December 9, 2025 4.0 Brevo came recommended as an alternative to MailChimp. The tech support I received was quick and efficient. Pros I like that the app is good value for money and you can even begin with a free plan. The customer support is available quickly Cons The free plan only allows 1 user who needs to verify on email. I felt there was a lot of information on the interface for a first timer Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo It was recommended to us by our website builder Review Source NE Nathalie E. Business owner - consultant E-Learning Used the software for: Less than 6 months ### "Great experience… simplifying my system" August 24, 2024 5.0 Great experience. I discovered it last year and hesitated to change from the plateform I used. But I finally decided to change to simplicity my process. Pros Having everything at the same place, so easy to use compared to other tools and very intuitive. Cons The absence of social media planner inside the tool. It would be great to plan my organic posts on the plateform too. So that I won’t have to leave the tool and could use this unique tool for my business Switched from [AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) I needed a CRM, but didn’t want to have to many tools, so Brevo was the logical solution for my need Review Source Benjamin H. manager Real Estate Used the software for: Less than 6 months ### "trust in Brevo" December 19, 2024 5.0 very good customer service, they solved my issues in very short delay Pros effective system, good customer support, i reccommend Cons there ius nothing not to like about brevo Switched from [AWS Systems Manager](https://www.capterra.com/p/234696/AWS-Systems-Manager/) aws was difficult to configure, many emails where ending in spam Review Source EBZ Eric B Z. DCIM Consumer Services Used the software for: 2+ years ### "Great tool ease of use " March 9, 2025 5.0 Great tool we’ve created templates that are useful to our team keeping a clean uniformed document. Pros Ease of drag and drop for segment's make building a document easier. Cons Maybe I have not used the tool correctly but a way to file past Campaigns and search on content as needed Review Source MK Michael K. Manager Entertainment Used the software for: Less than 6 months ### "Awesome Product" May 22, 2025 5.0 Easy to use and user friendly, I have previously used Mailchimp and I find this service easier and more affordable. Pros Easy to use, nice looking pages with clear instructions on how to lay out campaigns. The ability to copy campaigns is good. Cons make it easier to get to the uploaded pictures that have been uploaded on to the Brevo page. I sometimes find it hard to find them. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Price was a big factor in my switch to Brevo. Review Source JC Joseph C. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Easy as pie" February 10, 2025 5.0 very good. I've been a member for many year. Pros Easy to use and create emails. The design process is intuitive. Cons Trying to find out what contacts are not receiving my emails. Review Source GS Guillaume S. Chef de projet Design Used the software for: 6-12 months ### "A essayer sans hésiter" May 7, 2025 5.0 Pros Interface claire, création des campagnes avec des modèles, possibilité d'automatiser et le CRM sont mes points les plus aimés. Cons Les modèles ne sont pas aussi parfaits que cela, il faut parfois beaucoup d'édition et le quota des 300 mails est vite atteint. Review Source FD Fabienne D. Coach E-Learning Used the software for: 1-2 years ### "Un outil fiable et complet" October 19, 2024 4.0 Je suis passée sur brevo il y a deux ans après plusieurs plateformes, et j’y trouve tout ce dont j’ai besoin. Je n’ai pas eu besoin d’être formée, l’utilisation est fluide et fiable,et j’apprécie d’avoir pu quitter calendly. Pros J’aime l’ensemble de fonctionnalités : emailing, automatisations, meetings Je trouve l’interface claire et ergonomique Les rubriques d’aide sont bien faites Cons J’ai essayé récemment de mettre en place une campagne RSS et je n’ai pas réussi. L’aide obtenue par le support (ticket) m’a montré que, faute de bien expliquer mon probleme, avec le bon vocabulaire technique, je n’obtenais pas de réponse utile à ma question. Switched from [GetResponse](https://www.capterra.com/p/153948/GetResponse/) Sur le conseil de ma webmaster pour une utilisation plus complète Review Source KS Kyle S. Assistant manager Construction Used the software for: 1-2 years ### "Brevo is great" March 12, 2025 5.0 It is has been a good experience and helpful to help grow my company, would definitely recommend to others. Pros How user friendly it is, the statistics of our campaigns so we know what works and what doesn't. Cons Nothing to complain about, have found everything easy to use. Review Source MP Matheus P. CEO Computer Software Used the software for: Less than 6 months ### "Plataforma completa " November 25, 2024 5.0 Pros Estamos usando o brevo a pouco tempo, porem tem se mostrado a ferramenta certo para nossos negocios, principalmente pela UI simples e direta Cons A forma de precificacao por moduls que acaba encarecendo um pouco o produto Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Reason for choosing Brevo porque eu preferir. Switched from [RD Station](https://www.capterra.com/p/180098/RD-Station/) Porque estava buyscando uma plataforma que integrasse co mwhats e tambem com a questao de email mkt Review Source Talk to a Capterra advisor for free and get results within 15 minutes.