# Page 100 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 100 - Is Brevo the right Marketing Automation solution for you? Explore 3439 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3439)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 14th, 2026

# Page 100 - Reviews of Brevo

## Showing most helpful reviews

Showing 2476-2500 of 3439 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MS

Melissa S.  
Motel Owner  
Hospitality  
Used the software for: Less than 6 months

### "Too time consuming for me"

December 29, 2020

3.0

A reasonably simple program to use. Price effective but too time consuming to set up and 'clean' database. My time is better spent elsewhere in my business and there are other more effective marketing methods for me.

Pros

The program was well priced with good plans offered

Cons

All of my Contacts were rejected after spending days cleaning my list to ensure all quality emails were included. I don't know how Sendinblue know what is a clean contact when you are the one who has built the database.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Reason for choosing Brevo

Price and number of contacts allowed

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Sendinblue was more price favourable and seemed to be more simple to use.

Review Source

HT

Hala T.  
Founder  
Information Technology and Services  
Used the software for: I used a free trial

### "Amazing Email solution for small businesses"

January 1, 2022

5.0

Pros

I am using the sendinblue for my business to ensure email is delivered to inboxes and to keep my daily email running smoothly. I use transactional emails, and occasionally the marketing for small business. I love how easy the software is, and the support is fast, freindly and superb.

Cons

I did not come across anything that bothered me.

Reason for choosing Brevo

I chose Sendinblue because of the ease of use, and the price. I loved the Free option to try it out.

Review Source

MM

Malore M.  
Operations Manager  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Amazing software and team!"

August 13, 2023

5.0

Pros

I love using Brevo. It's super user friendly, and \[sensitive content hidden\] and the support team are great.

Cons

No cons to report on as yet. So far, all is well.

Review Source

NAP

Nhyiraba Adomako P.  
Entrepreneur  
E-Learning  
Used the software for: I used a free trial

### "Manage email campaign easily and convenience "

November 13, 2021

5.0

Pros

What I love about SendInBlue is the simplicity of arrangement. When you register, you can undoubtedly track down the thing you're searching for. We do a ton of email advertising for our law affiliation however do much more value-based messages. The SMTP highlights are not difficult to track down and carry out.

Cons

The item is not difficult to utilize. The reconciliation with our business interaction is simple.

Review Source

TS

Tina S.  
Author  
Publishing  
Used the software for: I used a free trial

### "Comprehensive + Impressive features + Expensive"

April 2, 2024

5.0

Pros

I really liked the presentation from the start and how easy it is to try most of the features. Email deliverability okay, importing my existing contacts was ok, too. The daily limit for the free version is reasonable.

Cons

Like most email marketing software that offer a free version, the paid plans will shock you with their prices. Brevo makes no exception.

Review Source

KS

Kamilla S.  
Atendente  
Restaurants  
Used the software for: I used a free trial

### "Avaliação de produto "

May 15, 2023

4.0

Brevo tem auxiliado na parte administrativa da empresa, facilitando reuniões da empresa

Pros

O produto tem ajudado bastante na parte administrativa da empresa

Cons

Não tenho comentário negativo sobre o produto

Review Source

CV

Christophe V.  
Responsable Communication / Marketing  
Computer Software  
Used the software for: 2+ years

### "Un outil métier qui allie simplicité, puissance et efficacité"

October 31, 2022

4.0

Pros

Facilité de prise en main et mise en oeuvre rapide d'une campagne avec un résultat professionnel. De plus, le service assistance est très réactif aux demandes formulées.

Cons

Paradoxalement, certains aspects du nouvel environnement graphique sont moins UX-Friendly !

Alternatives considered

[Sarbacane](https://www.capterra.com/p/174511/Sarbacane/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Facilité d'utilisation et réactivité du service d'assistance.

Review Source

VR

Verified Reviewer  
Bloger  
Entertainment  
Used the software for: 6-12 months

### "L'application d'email qu'il vous faut !"

October 7, 2021

4.0

Pros

La simplicité dans l'automatisation des tâches !

Cons

Augmenter l'expérience utilisateur gratuitement.

Review Source

sG

santaji G.  
digital marketing manager  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Nice Product"

November 9, 2022

5.0

it helps us in reaching our customers in single click. we are now going for paid package

Pros

i like the support system and overall newsletter campaign systems

Cons

nothing to least but everything is fine and satisfactory

Reason for choosing Brevo

I like the services

Review Source

PS

Patricia S.  
Auditor  
Consumer Goods  
Used the software for: 1-2 years

### "Facilidad "

January 17, 2024

5.0

Buena. Lo utilizamos una vez al mes para publicar ofertas

Pros

Facilidad de la aplicación para crear campañas de marketing

Cons

El precio, el tope de envíos por mes, la configuración del administrador que no se puede cambiar el email.

Reason for choosing Brevo

por su facilidad y rapidez de uso. Es lo que existía en ese momento como plataforma recomendada.

Review Source

KV

Kapil V.  
Sales Manager  
Financial Services  
Used the software for: 1-2 years

### "Effective email marketing application for promoting financial services."

November 27, 2018

4.0

It helps me to promote financial products like mutual funds and insurance.

Pros

It is one of the effective tools for selling financial products through emails. It has well featured email editor which helps users to create customised email templates for marketing their products. Its deliverability is also one of the best in the Industry.

Cons

Its API functionality is slightly tricky. And it requires technical knowledge. They should make it a little easy so that a non technical user can also operate it.

Review Source

JC

Janet C.  
Communications portfolio  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Using Sendinblue for small not for profit"

October 1, 2020

4.0

Using Sendinblue we have been able to contact all the people on our mailing list to let them know what our organization is doing for them for no cost. If we had to pay for this we would not be able to afford to send out this information

Pros

Our organization was in need of a way to send out information to groups of people, such as newsletters and flyers which was cost effective - preferably free! Sendinblue has so far assisted with this. It was relatively easy to set up the account and create and email for someone without a great deal of IT skills. When I did have a problem emailed help was available within 24 hours

Cons

I found it difficult to set up my contacts and initially my imported lists were rejected. I almost gave up on using Sendinblue because of this . It took about 24 hours for the help line to reply but when they did, the quality of information was good even for a novice like me! Only being able to send 300 emails / day for free is a minor inconvenience.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Was costing too much

Review Source

WI

Wendsom I.  
Graphic designer  
Internet  
Used the software for: 1-2 years

### "Sendinblue review "

December 7, 2022

5.0

Pros

I really like the sendinblue software because it allows you to create emailing campaigns with very high delivery rates.

Cons

No downside with this software I highly recommend

Review Source

YR

Yousef R.  
IT Officer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Easy and user friendly interface"

September 14, 2023

5.0

Overall, there is very good potential and the product is already very user friendly, graphical interface and navigation was easy to work with. No training was needed and was able to create account, verify domain, and create campaing very quickly.

Pros

Setting up all the contacts and creating the first campaign was seamless and very easy. Navigation is user friendly and easy to work with.

Cons

Maybe make a note that when adding a new contact list there needs to be a 24hr verification process so that we wouldn't be surprised if we need to create something quickly and have time to prepare..etc

Review Source

RC

Riccardo C.  
  
  
Used the software for:

### "Good for the price"

October 27, 2016

3.0

If you need to send emails without worrying too much about reporting or automation (e.g. interaction with social network, automatic posting on SN's is poor) sendingblue is a decent tool. I would improve speed, as i noticed that opening a link via email is much slower than opening a regular link on my site. In this respect SB is lagging behind competitors (mailchimp mainly) who offer better service, but for a much higher price. The strenght is the low cost. Please improve reporting and speed!!! Good job so far.

Pros

Low price, basic funcionality makes it easy, very clear settings. Customer service is fine so far.

Cons

Speed, reporting tools, too basic when it comes to social networks.

Review Source

Response from Sendinblue

December 15, 2016

Hi Riccardo, Thank you so much for taking time to share you experience with us! Hearing from our users is the best way for us to learn, and to improve our tools and your overall experience. I will share both aspects of your feedback with our team, so we can work on improvements for future updates. If you run into any questions, or would like to share additional feedback with us, please don't hesitate to contact our customer care team. You can reach us anytime at contact@sendinblue.com -- we'll be glad to help! Thanks for using SendinBlue! Best, Erin SendinBlue

VR

Verified Reviewer  
Manager  
  
Used the software for: Less than 6 months

### "Well functioning contact platform. Easy to set up and import contacts."

May 11, 2018

4.0

Pros

Send In Blue has many Newsletter templates that will fit majority of user needs. Easy to create your messages.

Cons

Not a big issue but sending plain emails is not what Send In Blue wants. Their system wants Newsletters and double opt in as primary

Review Source

LdR

Le du R.  
DG  
Retail  
Used the software for: 2+ years

### "Top "

November 24, 2021

4.0

Pros

Facile à utiliser, cette plateforme convient aux plus novices d’entre nous.

Cons

Parfois les pages mettent un peu de temps à charger (confection de news letter par exemple)

Review Source

TA

Turawa A.  
Website Developer  
Information Technology and Services  
Used the software for: I used a free trial

### "Quite interesting and Satisfied"

August 16, 2020

4.0

Pros

Makes sending mail to customer easy and straight forward, no unnecessary headache associated with mails.

Cons

Not ovserved any yet, so far the as with mail server setup, it wasn't easy and straight forward but then i got it figured using the straight forward documentation

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Recommendation

Review Source

cB

catherine B.  
secrétaire  
Entertainment  
Used the software for: 2+ years

### "Un outil pratique et très abordable"

September 8, 2022

5.0

Nous sommes une petite association avec peu de moyens. Sendinblue nous permet de faire nos emailings et gérer notre fichier membres sans difficultés et à moindre coût. L'aperçu des ouvertures de email simplifié dans la version gratuite est suffisante en ce qui nous concerne.

Pros

Facilité d'utilisation, intuitif Récupération des adresses email depuis nos différents supports archi simple et efficace

Cons

Je ne trouve pas de points négatifs dans le cadre de ce que j'en fais.

Switched from

[AscendTMS](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/)

plus simple et en particulier pour la récupération des fichiers

Review Source

CC

Christina C.  
CEO  
Public Relations and Communications  
Used the software for: 6-12 months

### "This is a great platform! "

August 5, 2020

5.0

Pros

It was easy to get started with Send it in Blue. I was test-driving other platforms for mass emailing and other projects when I discovered Send it on Blue. My first several projects were created and delivered without a single problem. I had a few questions while creating a very large project, and those concerns were addressed IMMEDIATELY. Wow! I highly recommend Send it in Blue. 10 out of 10!

Cons

I would love to see more templates and more different types of segmentation!

Review Source

RB

Rhonda B.  
owner  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "SendInBlue our new email automation system"

May 13, 2021

5.0

We've finally been able to have a comprehensive email solution with good segmentation options.

Pros

After a bad experience with another system, we needed a new one quickly. One member of our team had experience with the system, so we decided to use it. It is efficient and has many good options. The company is based in the EU, so it's good as a legal basis.

Cons

For me as a non-technical person, some of the features seemed counterintuitive to me at first, but someone else on the team is doing most of the work with it and he likes the options it offers.

Review Source

BW

Barry W.  
Business owner  
E-Learning  
Used the software for: Less than 6 months

### "I recommend Sendinblue; it meets all of my needs and more."

February 15, 2017

5.0

As my list grew Mailchimp was going to be too expensive for me. What clinched it was the accusatory style of their emails whenever they considered that unsubscribes from my wholly legitimate opt-in list suggested that I breaching their standards. I evaluated Sendinblue over some months, and I'm really (no, REALLY) happy that I switched. Semdingblue is great value, flexible and does a lot more than I expected. I can automate things in my standard (cheapest) package, I get 40,000 emails a month, and when I've needed to contact them I have had amiable and informative personal responses, quickly, which has been so helpful. It took me a little while to get to grips with the Sendinblue template builder (hence 4 stars). This is probably due to my poor grasp of what I had to learn. I couldn't find instructions on a number of points so I had to work it out. I recommend Sendinblue as it looks like it meets all of my business needs and more.

Pros

The colour (it's blue). Ease of use, range of automations, great value, efficient delivery and great customer service. Plus, it integrates well with Wordpress.

Cons

I have found the template builder could use an 'idiot's guide', for me at least.

Review Source

RI

Rishi I.  
CFO  
Building Materials  
Used the software for: 6-12 months

### "Best tool for Email Marketing"

June 8, 2021

4.0

Pros

Scheduling campaigns, mass mail Marketing, adding leads to CRM

Cons

Automation process, can be made easy also few features are missing in automation for ease of access

Review Source

AN

Angelica N.  
Social Marketing and Brands Specialist  
Individual & Family Services  
Used the software for: Less than 6 months

### "Sendinblue is Amazing!"

September 3, 2020

5.0

Pros

Ultimately, all of Sendinblue's features have been critical to our outreach efforts. From contact management to A/B testing, Sendinblue's features have helped us better market to our clients and families.

Cons

Having only been using Sendinblue for about 3 months, my only qualms arise when there is a feature I'm still learning how to use or manage. Once I master all of Sendinblue's features, though, I'm sure I'll have no complaints!

Review Source

VR

Verified Reviewer  
Graphic Designer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Easy to use for sending SMS campaigns"

June 13, 2021

4.0

We needed to send several SMS campaigns, this software is a very easy to use tool that allows us to send that type of campaigns, has some nice reporting, but it’s quite expensive

Pros

First of all, I need to say that I only use this software to send SMS campaigns, so, my opinion is focused on this feature. Having say that, it is really easy to create and send SMS campaigns for my clients, the uploaded tool for contacts works fine, and I like the fact that get a report of every single message.

Cons

It is an expensive tool, compared with other services that allow you to send SMS campaigns, but it’s very easy to use, so its worth it

Review Source

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