# Page 18 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 18 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3406) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 18 - Reviews of Brevo ## Showing most helpful reviews Showing 426-450 of 3406 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Mindfulness Meditation Facilitator Health, Wellness and Fitness Used the software for: I used a free trial ### "Intuitive Templates and Excellence Customer Service" March 27, 2025 5.0 Pros The templates were very intuitive and easy to use. I was able to create a professional looking newsletter in a short amount of time. The customer service was also excellent - quick and clear responses with links to relevant step-by-step guides for more information. Cons I found the pricing structure to be a little confusing. I had already invested a bit of time into creating content before realizing that the free version would not meet our needs. Alternatives considered [beehiiv](https://www.capterra.com/p/249823/beehiiv/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Cost and ease of use. While we have too many contacts to use the free version of Brevo as we had planned, I still think it is a better value than the alternative products we were looking at. Review Source SG Samuel G. Growth Analyst Financial Services Used the software for: 1-2 years ### "Great Customer Experience " June 4, 2025 5.0 Great experience and ease of use of the platform with the right support from their team one manages to navigate the platform with ease. Pros Customer experience and ease to use the platform when sending out emails which has helped with our marketing activities. Cons It was good, the automation was a challenge at first but with the guidance of \[sensitive content hidden\] we managed the process. Thank you Review Source SH Scott H. Managing Partner Utilities Used the software for: Less than 6 months ### "Managing Partner" December 6, 2025 4.0 While I was unable to use the platform completely, I was impressed with the customer service responsiveness and the prompt willingness to refund me what I was owed given my circumstances. Pros I like the cost of the platform and the ease of use. I was able to setup email templates quickly and navigate the platform due to its intuitive structure. Cons Unfortunately, I was unable to get our corporate IT group to enable domain authentication given that this was not a purchase made for our entire sales team but rather just one individual so I was ultimately unable to use the platform to send prospecting emails. Review Source EL Eddy L. Founder Retail Used the software for: I used a free trial ### "Must have for customized automations" May 31, 2025 5.0 Very nice that we could experiment with a free account first. And last but not least I need to read the help articles first :) before I reach out to customer service. Pros Support during integrations is very good. Response time via Brevo platform waswas in -24 hours range. Cons Campaign builder and pre-configured campaigns are sometimes confusing and most of the time not inline with our cms. Switched from [MailPoet](https://www.capterra.com/p/235222/MailPoet/) We could not send attachments (invoices). Review Source eV eShan V. Author Publishing Used the software for: Less than 6 months ### "From GC Manifesto" June 29, 2025 3.0 After the learning curve, the overall experience is good. Due to some initial hiccups, I became more conversant with the features. Pros Some Good features, Good editor for designing mails and setting up campaigns. The objective of subscribing to Brevo, was to know who opens the mails, which was met. Cons 1.The absence of chat support. 2. It is a Little difficult to scale through menu to locate what we need. Review Source KT Kudakwashe T. marketer Design Used the software for: 2+ years ### "Best email marketing tool i have used Brevo" December 17, 2024 5.0 I've had an amazing experience with Brevo! I love the automations, the stats, and the notifications it provides. The double opt-in feature is my favorite, and I use it a lot for easy email subscriptions. Pros I've been using Brevo for a couple of years now and I absolutely love it. What really stands out to me is its simplicity. The user interface is so intuitive that I can easily understand almost every part of the platform. I'm a big fan of Brevo. Cons When it comes to coupons, I don't have much to share right now because I've been concentrating more on what I actually need to use rather than what I already have. Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) I'm really enjoying Prevo even more now, especially because of features like the double option that I've been using a lot. Review Source MC Mari C. Sócia Human Resources Used the software for: I used a free trial ### "Ótima plataforma" September 17, 2025 5.0 Estou começando o processo de utilização, ou seja, testando.Rápido e fácil de utilizar marketing e CRM. Pros Fácil utilização, após entender a plataforma. Inserção de contatos rápida, compreensão de utilização também natural. Cons Até o momento estou satisfeita. Após o entendimento da plataforma, da sua lógica, não encontrei nada que me trouxesse insatisfação. Review Source DK Dany K. Ceo Marketing and Advertising Used the software for: 2+ years ### "Great company and in my own opinion #1 for bigger size list" February 8, 2025 5.0 Absolutely love it , I have 12 different accounts with Brevo and every new client I have I onboard directly on Brevo Pros I’ve been using Brevo since it was send in blue , great company great support amazing deliver ability I run several accounts of 400,000 plus and some accounts I use to send over 1 mil emails to clients Brevo is my only pick Cons Nothing that ever bothered me honestly any concern was deal with by management Alternatives considered [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[Omnisend](https://www.capterra.com/p/153508/Omnisend/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Better for bigger size list and easier management Review Source JP Joyce P. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "HAPPY CLIENT - BABY BOOMER - USING EMAIL CAMPAIGNS " May 19, 2025 5.0 I am really happy I have had 4 email programs and lost all of them by their businesses closed and so over start and finish so I feel BREVO is a home I will stay and it plugs into my WordPress website which makes me really happy too! YAY Pros I never heard of BREVO and a mentor shared that he used your system. Very easy system to use and I am 67 years old, so the ease of use is very important to me. Cons More options for templates would be great since I do not know how to create them myself. Had a hard time changing my plan but CSR assisted in that after 4 emails.... maybe a language barrier not sure! Review Source LE Lily E. Sales Account Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "A Must Have for Email Campaign Beginners" November 18, 2024 5.0 I really liked the ability to create personalized campaigns with images and everything needed to make the message clear and engaging for potential clients. Pros I used Brevo for sending bulk emails when I first started my position as a sales account manager, and it was incredibly helpful. The platform allows you to easily import existing client lists, and you get detailed reports on who opened your emails and who unsubscribed. This feature makes it much easier to track the performance of your campaigns and manage your results effectively Cons Honestly, I can’t recall anything I disliked. It was my first time using a tool like this, so everything felt quite new and innovative to me Review Source AP Anil P. Founder Education Management Used the software for: 2+ years ### "Good Email service provider, should give it a try!" May 30, 2025 5.0 Overall good experience. I have started using Brevo for most of my email sending requirements, be it mailing download links, lead capture form confirmation, mailing invoices etc. Pros They DELIVER. The templates are easy to create, with sufficient drag and drop options, from payment buttons to HTML to images, they have you covered. With so many ready-to-use templates available, it is a breeze to create the templates and use it either for campaigns or for transactions. Cons The inability to find how to use transactional emails, as each click on transactional->templates redirected to campaigns->templates. Had to reach out to their support to find it/get it activated. Review Source CC Cindy C. Asylum Warden Publishing Used the software for: 1-2 years ### "Best for small business" April 2, 2025 5.0 We have tried several popular email services in varying price ranges. Brevo works best for us. Pros It's easy to use and affordable for small businesses. It allows us to quickly create professional emails. Cons We have had some account interruptions when trying to add legitimate subscribers. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/) Reason for choosing Brevo Price and ease of use for a list our size. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) We honestly were priced out of MailChimp when our list grew. Review Source NB Nauteeq B. Brand manager Banking Used the software for: 1-2 years ### "I 100% recommend using Brevo" February 20, 2025 5.0 Great UI and UX. My default email marketing platform. Pros This email marketing platform is the best I have ever used. I have used Zoho Campaigns, GetResponse etc. and none of them are as sweet to navigate as Brevo. I am on the free tier and have recommended to my team to upgrade as soon as we have enough contacts. 100% recommended. Cons Payments are in USD. I wish they have a local billing system so I can pay in NGN. Switched from [Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Brevo is easier to use. I can initiate and design a campaign at the snap of a finger. Review Source NKN Nivedita Kamath N. Founder Information Technology and Services Used the software for: 6-12 months ### "Brevo for better visibility" July 4, 2025 5.0 My overall experience has been really good, I am happy my product is getting better visibility as Brevo is seen as a trusted email provider. Pros Ease of updating contacts and creation of lists/segments. The analytics on recipients, opens and clicks is also a good feature. Cons Lack of integration between lead finding and email sending. An integration with a lead generation database coupled with email marketing would have been good. The ability Review Source WJ Wagner J. CEO Consumer Services Used the software for: I used a free trial ### "Brevo, Excellent!" February 24, 2025 5.0 I'm really enjoying it, especially the intuitive dashboard that lets me track email delivery rate, open rate, and click rate. Pros Easy to set up campaigns, import contacts, and the initial plan of 300 emails per day is free. Cons There's nothing I don't like yet. So far I'm enjoying the platform and the simplicity of operation. Alternatives considered [RD Station](https://www.capterra.com/p/180098/RD-Station/) Reason for choosing Brevo To make setup easier and because the entry fee is free Switched from [RD Station](https://www.capterra.com/p/180098/RD-Station/) To make setup easier and because the entry fee is free Review Source TŪ Tomas Ū. Manager Sports Used the software for: 2+ years ### "Exelent platform" April 13, 2025 5.0 Pros Easy to use and reliable service, using it for 3 years without any problems Cons I’m satisfied, can’t say anything negative Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Looked nicer and somehow easier to set up. More intuitive Review Source TF Tom F. Webmaster Retail Used the software for: Less than 6 months ### "Works well for Rookies" June 3, 2025 5.0 A terrific system that has taken the place of 4 plugins, is cost effective, and works like a charm. I love having all these services in one place Pros The Tech support, and I need them frequently as I am not a techie, is excellent. The support is also super fast Cons It took me a bit to figure out how Brevo works. It would be a real big help to have video tutorials available for us rookies Switched from [Fluent Forms](https://www.capterra.com/p/184304/WP-Fluent-Form/) Everything in one place.....DEPENDABILITY of DELIVERY Review Source CP Cristiano P. Gestor comercial Real Estate Used the software for: I used a free trial ### "The best of the best" May 16, 2025 5.0 Ótima ferramente, permite fazermos uma avaliação do que foi enviado Pros Funcionalidade e a quantidade de ferramentas disponiveis que facilitam nossa comunicação com os clientes. Cons Na diagramação das imagens os tamanhos não são fixos, e isso mexe na estética do e-mail. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/)[Zenvia](https://www.capterra.com/p/200368/zenvia/)[RD Station](https://www.capterra.com/p/180098/RD-Station/) Reason for choosing Brevo Preço e funcionalidades, além da facilidade de criação das campanhas e importação de contatos Review Source HV Hans V. Director Food & Beverages Used the software for: 1-2 years ### "Brevo is great!" March 7, 2026 5.0 Great software and easy to use for email and if you can spend a lot of time to viger things out you can use all the other functions. Pros Email management is easy to use and there are a lot of possibilities. I sended several times marketingmails to all our prospects. Cons Becaise there are a lot of possibilities you have to spend a lot of time to understand the software. Review Source NT Nico T. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Brevo is good" April 20, 2025 5.0 Its good, easy to use and i would reccomend it to any business owner. Pros Easy to use, easy to learn, easy to set up. Can track everything Everything looks great and it feels good. Cons I really do not have anything negative to say about brevo, everything is smooth. You even get a set amount of free mails to send each day. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp didnt work as smooth as i wanted to. Review Source JJ Jessica J. Writer Writing and Editing Used the software for: 2+ years ### "Great value with first rate support" May 20, 2025 5.0 My experience has been extremely positive. I was on the free plan for a couple of years. When I needed to send more than 300 emails per day, it was a no-brainier to upgrade to the Brevo paid plan. Pros It’s very easy to navigate, and their email support is second to none. I’ve been made to feel like a valued customer, and they even make little personalised videos to explain points that I haven’t immediately understood. Cons It’d be so much better if it integrated directly with Bookfunnel, and if they didn’t have a limit on transactional emails. Review Source RM Rodolfo M. Director Real Estate Used the software for: Less than 6 months ### "Brevo Is Amazingly Affordable" March 6, 2025 5.0 Great! Really easy to use and understand, support is amazing. Pros Price! It's the most affordable one I've found here in Brazil. Absolutely great. Cons Automations are kinda hard to understand at first. Review Source JP Jhosseline P. Workforce Development Supervisor Staffing and Recruiting Used the software for: 6-12 months ### "I highly recommended" February 13, 2025 5.0 I love it, it has helped me save time and have a better track on what our client's preferences. Pros The different tools offered, the different options to communicate with our clients Cons The limitations on sections for the newsletter side Alternatives considered [Campaigner](https://www.capterra.com/p/266291/Campaigner/) Reason for choosing Brevo Easy to follow, and easy access to get help when I need answers Review Source FC Francesco C. marketing consultant Real Estate Used the software for: Less than 6 months ### "automation si the key " June 16, 2025 5.0 Great customer support. I have some problems to set up the my email and they answered me fast even I was under free plan Pros Easy to use and flessibility. I think the best part is the flexibility of the attributes. You can generate your own CRM Cons Difficult to understand the final price. There are different packages and tabs. In this moment I am interested in mailing and deals. Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Sync with my CRM apimo. So I can manage my database Review Source AV Andre V. CEO Telecommunications Used the software for: Less than 6 months ### "Loving Brevo" June 7, 2025 5.0 My campiangs go with any issue, i can program in time, can create different scenarios, the unique issue i found is i can memorize my 2 companies, but is not important i swap as need. Pros It's so easy to use.... Breve, make mi email campaigns so easy, due all process is guided with any issue, if you fell you have an error system guide syou. Cons Love so easy templates, easy email controls to avoid spam, i upload more that 5K, and my personal problema is what happend with spam, breve jumps that for me and make ultra easy. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.