# Page 19 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 19 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3406) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 19 - Reviews of Brevo ## Showing most helpful reviews Showing 451-475 of 3406 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LR Lissandra R. Secretária Higher Education Used the software for: Less than 6 months ### "Suporte ao cliente" November 28, 2025 5.0 Conta foi suspensa e a justificativa era superficial, não conseguia localizar o problema. Ao entrar em contato com o suporte do cliente obtive retorno rápido, com orientações precisas. Consegui resolver meu problema. Pros Precisei contatar o suporte ao cliente e obtive retorno da equipe de forma ágil e clara. Plataforma de fácil utilização para montagem de material. Cons Quando comecei utilizar a plataforma tive minha conta suspensa. O motivo que aparecia era superficial e não consegui identificar o motivo até entrar em contato com a equipe. Review Source AS Alex S. Theater Manager Entertainment Used the software for: 6-12 months ### "Love Brevo!" April 3, 2025 5.0 Great! The onboarding process was smooth, and the access to metrics and features makes me realize how much we were missing before we switched. Pros The ease of use for designing, tracking, and customizing our email marketing to suit our brand and style. Having the pricing based on emails sent and not number of contacts was the biggest draw. Cons I would like to see automation features that highlight/ alert non-opens Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing Brevo Cost vs functionality at our small business scale. Other products either did not provide what we needed, or were priced for big corporations. Switched from [Mad Mimi](https://www.capterra.com/p/140718/Mad-Mimi/) MadMimi was being bought out by MailChimp, and we DID NOT want to use MailChimp Review Source Armin P. Founder and CEO Marketing and Advertising Used the software for: 2+ years ### "One of the BEST Email Marketing Tools EVER!" September 10, 2024 5.0 I've loved every minute I've spent on Brevo. My business has grown because of Brevo. Everything is easy to use, fast, and reliable. Pros Brevo (previously Sendinblue) is a fantastic automation builder. I loved how detailed you can go in your automations and create the most personalized feel for your audience. Cons So far, well, NOTHING! I've found nothing that I didn't like in Brevo! Review Source SM Semir M. Master of pharmacy Education Management Used the software for: I used a free trial ### "Good job Brevo!" July 8, 2025 5.0 I will continue to use Brevo as a platform for creating my newsletters and depending of my creativity and economics, ill upgrade my plan. Pros Brevo is very good platform for sending newsletter. What I like most is simplicity and very detailed analytics. Even for a free you get a lot of options. Cons i dont have anything to say for now. I had a lil bit problems with authenticating my domain. I would like if i could authenticate wordpress page. But even that is okay. Review Source SM Stephen M. Director Financial Services Used the software for: Less than 6 months ### "Easy to use and quick to set up" July 8, 2025 5.0 Pleasant and quick to set up. Love the plug and play nature of the system. Easy to upgrade and I liked how eye pleasing the system was and navigation. Pros Really intuitive and easy to set up and design a template. Domain verification very simple to use. Test feature good and easy to import ver 5k contacts Cons Could have had more templates to use to give greater selection. Happy with what I used in the end and done the job. Did have options to add more features once in design mode Review Source BH Bart H. Head of Content Internet Used the software for: 6-12 months ### "Emails done right" July 22, 2025 4.0 I find it really good to setup and run an emailing strategy without spending much. It has lots of templates and a drag-drop builder, I can only be happy with it. Pros I like the builder it's simples and you just drag and drop fields for a form or stuff for an emails. Cons The template I build is never fully clean in layout, and I always send test first to make sure everything’s fine. Review Source VR Verified Reviewer Product Marketing Lead Financial Services Used the software for: Less than 6 months ### "Brevo - customer first" July 18, 2025 5.0 Pros Brevo was a bit of an unknown quantity but an ex colleague suggested it to me and I took a punt and I have to say it's really been an amazing experience using the tool, it's UI is really great and also the customer support is really outstanding. They have been supporting us through and through even though we've run into a few roadblocks. Cons Not much honestly I believe they have been really helpful in every area whenever we run into road blocks. Review Source JPS Joao Paulo S. CEO Events Services Used the software for: Less than 6 months ### "It's OK, embora dispendioso." August 30, 2025 4.0 Fast and efective. Comparado com o que uso habitualmente (Mailerlite), sendo mais caro, gostei mais. As dúvidas que tive foram prontamente respondidas. Pros Ease to use, costumer service. Relativamente fácil de usar, apesar de adaptar os templates não ser imediato. Cons Templates. Os templates disponíveis não são fáceis de adaptar à minha atividade e a parametrização de algumas janelas leva muito tempo. Alternatives considered [E-goi](https://www.capterra.com/p/165474/E-goi/) Reason for choosing Brevo É mais simples e intuitivo e menos exigente tecnicamente Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Eles perderam os meus dados e tornaram a operação complicada Review Source RT Ralph T. Owner Apparel & Fashion Used the software for: 2+ years ### "Why I use Brevo" February 18, 2025 5.0 My experience has been great from the get go. Reading the correct articles you can really maximize all the features for great marketing strategies. Pros I love how clear the setup of the platform is. It is user friendly. Best of all, is how they respond to your questions through email with clear answers & links to articles explaining everything you need to know. Cons 1\. I wish there was a cheaper option to hire a Brevo expert for projects that I want to do using the platform. 2. When drawing the templates I sometimes find it hard to choose font options. It doesn't allow me to select its at the top of the email. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo I found it to be more straightforward and user friendly. Also they didnt have some of the useful features that are critical for me such as block saving and whatsapp api Review Source RR Riccardo R. programmatore Internet Used the software for: 2+ years ### "Bit Company ISP Italy" June 5, 2025 5.0 ottimo prodotto, facilità di utilizzo, piani ragionevoli come costi. devo ancora provare le campagne WA. Pros la semplicità di utilizzo. trovo che l'interfaccia utente sia veramente un punto di forza del vostro sistema. Cons il fatto che non sia possibile, per figure come la mia, che "rivendiamo" il prodotto ai nostri clienti, configurare un pannello dedicato, con il nostro logo. Review Source MW Matt W. Operations Director Events Services Used the software for: 6-12 months ### "Brevo Review" April 19, 2025 4.0 Pros Very easy to use to communicate out to a large audience. Easy to split contacts into different mailing lists and to customise emails. Cons The data analytics is good enough on the most part, but sometimes I do wish more was comprehensive in what it shows. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) We found this this product was slightly cheaper. Review Source AG Adrian G. Owner Marketing and Advertising Used the software for: 6-12 months ### "Simple user froendly" May 30, 2025 5.0 Pros Ease of use in design. The interface is uaer friendly for laying out a newsletter that looks great and responaive. Cons Bit tricky to set up in the backend of the website to get the automation worling. Got there in the so no worries Alternatives considered [Zoho One](https://www.capterra.com/p/166175/Zoho-One/) Reason for choosing Brevo Cheaper than paying full yeR subCription Review Source GL Graham L. Compant Director Automotive Used the software for: Less than 6 months ### "A very happy user" July 23, 2025 5.0 Excellent, and the veru best part, when I have a query, a very helpful human answers the phone with zero depays. Pros Ease of use and very logical in the steps required to set up and send an email campaign. Dropping in photos is so easy and logical, and no need to edit or resize them. Cons the Contact loading could be a little easier to understand and set up. It is a little difficult to differenciate between Lists and Segments etc. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Cost, very poor customer support and difficulty to use. Review Source MB Matthew B. Owner Events Services Used the software for: 1-2 years ### "Very happy with Brevo! No hidden fees or surprises like other services out there. " March 10, 2025 5.0 I run a small business and only need to send a limited amount of emails to groups of clientele (less than 100 per month on average). Brevo is perfect for my needs, and never tries to hit me with hidden fees for using their services. Pros I'm new to SMS marketing and purchased some credits to try it out. There's a lot to it that I wasn't aware about. But Brevo support reached out to me without my asking and began walking me through the process. I appreciated Brevo being proactive! Cons There was nothing that stood out that I didn't like about Brevo's support team. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) They would charge based on the amount of contacts in my contact list, even though I only email clients one time and that's it. After a while, it would add up unless I went in and manually deleted the older contacts. Review Source Susanne U. Head of Marketing Publishing Used the software for: 6-12 months ### "Brevo is a great tool for mailings" March 8, 2025 5.0 Very good customer service, easy to use, good value for money Pros Great usability and very good features for creating mailings Cons It was hard to add a background picture for the mailing, but the support helped me Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Usability, service, price - all were very good in the package Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Costs for Hubspot were too high for the functionalities we needed Review Source RV Richard V. CTO Wholesale Used the software for: 6-12 months ### "Best email visibility" January 28, 2025 5.0 Very positive. Takes a load off of our normal mail solution, and give us the visibility into our email quality. Has assisted in cleaning up the quality of the email addresses in our CRM system Pros Easy to integrate with - Just point mail to the SMTP server. Great data to report on Cons Nothing to note yet. The product has provided us with everything that we expected and more. Review Source MJ Mike J. Operator Retail Used the software for: 1-2 years ### "Bad Ass - A Must Have for Ecommerce Sites. " February 16, 2025 5.0 It's been great, I'm not looking elsewhere for this type of service. Pros easy to use, their platform has everything you need for SMTP, email blasts, and it's very easy to use. Takes a few days to figure it out but it's doable for rookies. Cons nothing yet. It's been smooth. I can't complain. Review Source IB Italo B. P.O Program Development Used the software for: I used a free trial ### "Facilidade na palma da mão" September 4, 2025 5.0 Até o momento muito agradável. Fiz uma lista com mais de 200 contatos e para falar a verdade foi tão rápido de relaizar a configuração do dns e demais itens que acabei em menos de 10 minutos Pros Fácil de usar, auto-explicativo. Pode ser utilizado para campanhas de vendas ou até mesmo contatos rápidos e massivos. Cons Campanhas de e-mail marketing Uma das coisas simples de editar é o texto, adicionado a interligência articifial ainda facilita mais. Alternatives considered [RD Station](https://www.capterra.com/p/180098/RD-Station/) Reason for choosing Brevo Mais fácil de utilizar e com maiores explicações de configuração Review Source TM Thomas M. Director Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Give it a go, you'll probably like it" February 27, 2025 5.0 Started sending email campaigns a few weeks ago, very easy to set up and migrate across Pros Very intuitive and easy to use, scheduling email sends, whilst standard, is so easy and quick to do on Brevo. Cons Nothing bad to say yet. I'm sure I'll come across something in future! Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Their update overcomplicated it, I just need something to send out well presented emails, be able to schedule campaigns fast, get some data to optimise, easily add subscriber Review Source HE Hussein E. Owner Real Estate Used the software for: Less than 6 months ### "Falling in LOVE with Brevo!" August 21, 2025 5.0 Its been amazing until now, I sent my 2 first campaign already and tons of To-Do now. I got over 30% open rate, and already 5 Leads from the very first. Pros After few weeks looking for a tool that help me to improve my marketing communication for both brands HERE & SAW, I found Brevo and I'm falling in love with that. Easy, quick and powerful Cons Strict to have a clean data base. But at the end is worthy to dedicate few minutes to do that, specially with Ai tools that are available Review Source DR Domagoj R. Business Development Manager Gambling & Casinos Used the software for: Less than 6 months ### "Excellent all in one platform" April 22, 2025 5.0 Excellent tool that you can try for free(without card). For making campaigns that you need to send emails or SMS, Brevo is my first recommendation. Pros The platform is incredibly user-friendly with a clean, intuitive interface. Setting up campaigns is straightforward, and the drag-and-drop email builder makes designing emails simple and efficient, even for complex tasks. Cons It lacks options that other platforms in the industry have. Sometimes it's buggy, but for now and for me, it's working great. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Because of constant spam reports by its software. Review Source VR Verified Reviewer Sales and Marketer Research Used the software for: Less than 6 months ### "Great for our small business" September 26, 2025 5.0 My overall experience with Brevo has been positive—easy to use, reliable, and helpful for customer engagement. Pros Brevo’s intuitive interface, reliable features, and smooth automation make campaign management simple and effective. Cons Limited options for add-on purchases make it harder to customize Brevo fully to specific business needs. Review Source GB Gaurav B. Lead Consumer Electronics Used the software for: I used a free trial ### "Brevo's First experience" June 26, 2025 5.0 Pros The UI, the ease to setup the product for my needs and most importantly instant feedback resolution. Cons I feel UX can be improved a bit specially how we navigate, else everything looks cool and i am loving it. Alternatives considered [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/) Reason for choosing Brevo Brevo offered free tier, that helped me in experimentation Review Source BE Bonnie E. Administrative Assitant and IT Education Management Used the software for: Less than 6 months ### "Brevo Review" June 25, 2025 5.0 Pros Seamless UI that makes it easy to create contacts and campaigns. Simple free starter account that allows 300 emails per day, cheap SMS messaging. Cons Domain authentication is difficult for lower level employees. I don't have the cloudflare sign in, so I'm unable to authenticate without pushing this sky high in the company. Review Source MB Magdalena B. Head of Programs and Operational Development E-Learning Used the software for: 2+ years ### "Very good, will continue using." September 27, 2024 5.0 Very good, efficient and detailed. I have no problems with campaign managing. Pros Simplicity is what I like best. It is very user friendly. Cons Pricing, I wish there were more options for non-profits. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Pricing and simplicity of use. It is more cost-effective. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.