# Page 20 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 20 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3406) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 20 - Reviews of Brevo ## Showing most helpful reviews Showing 476-500 of 3406 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JH Justin H. Chief Technology Officer, CTO Education Management Used the software for: 1-2 years ### "Better email marketing platform as they charge based on usage, not by number of contacts" December 20, 2024 5.0 Moved here from another platform for a fraction of the cost. They helped get a static IP acquired and helped with our initial campaigns so we would raise our reliability score. Pros Pricing is based on email usage and not number of contacts. We want to GROW our business which means growing our contacts -- with other email marketing platforms, that becomes very expensive quickly. Cons Seems the deliverability rates can be spotty. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Their pricing became too expensive as they charge by contact not by usage. Further, their API was lackluster. Review Source RS Renato S. Proprietário Information Technology and Services Used the software for: I used a free trial ### "Melhor empresa para envio de e-mails" July 26, 2025 5.0 Pesquisei várias plataformas de envio de e-mail em massa e a Brevo foi a melhor que eu encontrei. Estou muito contente com a experiencia que estou tendo na plataforma. Pros Preço justo. Painel intuitivo, muito fácil de mexer. Relatório de recebimento preciso. O fato de poder criar várias listas de e-mail é muito bom para organizar. Cons Do plano Starter não ter os relatórios e o Envio preditivo com IA do Plano Business. Se tivesse estas 2 opções no plano Starter ficaria nota 10. Alternatives considered [SendPulse](https://www.capterra.com/p/146369/SendPulse/)[Selzy](https://www.capterra.com/p/255420/Selzy/) Reason for choosing Brevo Achei muito fácil de mexer e o preço mais atraente. Review Source ZK Zoi K. Manager , Creative and Design Apparel & Fashion Used the software for: 2+ years ### "Very good,cost effective and easy to use platform but needs some evolution." November 1, 2024 4.0 Easy to use but need more tools as other platforms of the sector. Pros Cost effective,easy to use,very good and quick communication from the support department. Cons Need to give more ptions as Mailchimp platform for example. Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Reason for choosing Brevo Lower cost , easy to use , good and without delays communication. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Very bad support and really high cost!!! Review Source DC DIMITRIOS C. Manager Health, Wellness and Fitness Used the software for: 6-12 months ### ""Email marketing"" December 15, 2024 5.0 I intergrated easy with woocommerce, Sending newsletters, transctional emails and live chat at our eshop. It give as a way to cummunicate with hour customers Pros Its a complete marketing platform with Ease of Integration with woocommerce and easy user interface . I use it for newsletter 2-3 times a month. Also for statistic of woocommerce sales Cons I would like better percentage if my emails not go to unwanted or junk email Alternatives considered [MailPoet](https://www.capterra.com/p/235222/MailPoet/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Because of unlimited contacts feature and woocommerce intergration Switched from [MailPoet](https://www.capterra.com/p/235222/MailPoet/) Because of unlimited contacts feature and live chat Review Source CLK Carlos Lopes K. CEO Executive Office Used the software for: Less than 6 months ### "BREVO Melhor Plataforma de Marketing digital" August 7, 2025 5.0 Ótima, plataforma fácil de usar, rápida e confiável e segura. Junto tudo a isso ela ainda oferece um excelente custo benefício. Pros O que mais gostei na Brevo foi sua facilidade de usar, plataforma é muito intuitiva e confiável. Nota 1000 Cons Até o momento não tive nenhuma experiência com a plataforma que fosse ruim, ela tem correspondido bem a todas as minhas necessidades. Review Source JF James F. Marketing Coordinator Automotive Used the software for: Less than 6 months ### "I Live, Laugh, Love Brevo! " January 22, 2025 5.0 I've used Active Campaign and Mail chimp in the past (Don't recommend Constant Contact because they stay true to their name and will be constantly contact and calling you like they're a debt collector!!!) So far I like Brevo the most out of the other four I've mentioned! It's easy to use and good for the money! Pros So much versatility and just for the free plan!! (Will definitely buy the paid plan soon) • Easy to add contacts (Unlike Hubspot) • Great pricing (Unlike Hubspot) • Love love love the list feature. Cons What I don't think is cool is we can't rename list attributes! My company sells to mainly schools and counties and I should have named it County or School, but I didn't. So now that I've imported over 2,000 contacts, I realized I should have done that and was sad to see you can't change it. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Hubspot wanted so many different fields before adding a contact, it was like pulling teeth to add contacts for them, it was ridiculous! Hubspot also lied, they said for 12 a month we could have a website, social media scheduler and email. The Social Media scheduling was stuck behind a paywall, the website still had their logo, it was awful. Review Source VK Varun K. Marketing Manager Internet Used the software for: 1-2 years ### "Brevo the Hero" December 18, 2024 5.0 Such a marvelous thing i am a great fan of brevo. Pros You are literally giving every stuffs free which others would charge thousands for it i have came across many crm software but your thing is mind blowing and absolutely its user-friendly.Even a noob can manage a campaign using your software that the unique thing of yours.Please continue with this improve your reputation instead of your wealth.Kindly go with the flow. Cons The plugin parts are quite difficult to pharaphase kindly fix it with ai tools thats it. Review Source RÁ Raúl Á. Administrativo Entertainment Used the software for: 1-2 years ### "La mejor opción para el Envío de Mailing" September 15, 2025 5.0 Mi experiencia ha sido muy satisfactoria en terminaos generales, la he recomendado varias veces y quedaron contentos con ella. Pros Es de las pocas plataformas que la opción gratuita es bastante completa, yo la he usado durante mucho tiempo y la verdad que es una muy buena herramienta. Cons Que no sea totalmente gratuita, pero por otro lado soy consciente que un buen servicio debe pagarse. También la traducción al español está poco conseguida. Review Source DP Douglas P. Author Publishing Used the software for: 2+ years ### "Simple, beautiful newsletters" May 30, 2025 5.0 I'm in a groove on my newsletters. They go out effortlessly every month to thousands of my readers. It's fairly easy for me to see who opened and who clicked. Pros Brevo makes it easy for me to send quality newsletters to my readers. I like their per-send payment plan that keeps my costs down. Cons There are a LOT of features in Brevo, many that I haven't even looked at (and are probably too complicated for me). Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) It was too costly and didn't give me the features I wanted. Review Source CD Cris D. Manager E-Learning Used the software for: Less than 6 months ### "Perfect tool with great cost-benefit" June 9, 2025 5.0 I've really enjoyed Brevo because it has the flexibility I need for projects that are just starting out. Pros Managing campaigns is easy, as are the email writing features. The list view is very practical and managing leads is easy too. Cons Integrating the form with Wordpress is not so simple when we want to maintain a specific layout. Using plugins was not efficient and we had to copy the HTML code to the page. But this is not critical to the use of the tool. Review Source AB Alessandra B. Founder Consumer Services Used the software for: I used a free trial ### "Very good platform and support" October 23, 2025 5.0 Pros It's very simple to use and the support is really great and fast (and also in italian, which is my speaking language). I also like the fact they give me free access to the platform as I'm starting my business, it just requires time and to be willing to learn something new! Cons Nothing, I'm very satisfied about everything I tried. I Just Met the platform from a couple of weekend and did not spens much time in It, but keep going this way! Review Source DW Dave W. Design and Production Manager Printing Used the software for: Less than 6 months ### "Brevo is a Great Help for your Small Business" March 26, 2025 5.0 Our experience has been OUTSTANDING! Even though I messed up my first few email campaigns, \[sensitive content hidden\] at support was understanding, easy to work with and did a great job helping me get our account and contacts corrected. We are a small company and his help has allowed us another way to reach out to new and existing customers. Pros I am very new to email marketing and the training and support from Brevo has been wonderful. There are plenty of resources to help you with email campaigns, and their site tools are easy to use. Cons There is a little bit of a learning curve if your are new to this type of marketing. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo They seemed to have the best start up value. We are a small company and starting small is exactly what we needed. Review Source AD Anja D. Head of marketing Information Technology and Services Used the software for: 6-12 months ### "All I need in an e-mail marketing tool" February 19, 2025 5.0 Very satisfied with the tool. I still need to dig deeper into the automation part, but I still have time for that. Pros It has all the features I need of the email marketing tool. Cons I don't have any critics, really. It's intuitive, is easy to use, is cost-affordable. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Reviews, prices, features, user experience Switched from [Odoo](https://www.capterra.com/p/135618/Odoo/) Odoo only has 200 emails per day, we needed more Review Source MM Mike M. Managing Director Staffing and Recruiting Used the software for: 1-2 years ### "Easy to use and great functions" November 13, 2024 5.0 I switched to Brevo from MailChimp and it is much easier to use, priced better and has more functionality Pros Easy to use Great automation facilities Priced on emails sent rather than contacts stored Cons I have not found any to date and I've been using Brevo for several years Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing Brevo Better functions and lower cost. Easier to use Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) MailChimp didn't have the automation feature that I required Review Source NJ Nino J. Admin Hospitality Used the software for: Less than 6 months ### "best experience " November 19, 2025 5.0 My overall experience with Brevo has been excellent. The platform is easy to use, the tools are powerful, and the support team is fast and very helpful. It makes managing email and WhatsApp campaigns simple and professional, and it has improved the way I communicate with guests and partners. Overall, a reliable and efficient solution for growing a business. Pros Easy to use, great support, and powerful email/WhatsApp tools that make marketing simple. Cons Some verification steps take longer than expected, but overall the platform works very well. Review Source JL João L. IT MANAGER Industrial Automation Used the software for: 6-12 months ### "Uma ferramenta essencial para o meu negócio" July 9, 2025 5.0 Trabalhar com a Brevo tem sido ótimo. A ferramenta ajudou-me a melhorar a comunicação com os meus clientes e a organizar melhor as campanhas. Estou muito satisfeito com os resultados alcançados. Pros A plataforma é muito intuitiva e fácil de usar. Gosto especialmente da forma como a Brevo permite gerir campanhas de email marketing com eficiência, além do suporte ao cliente ser rápido e prestável. Cons Até agora, no meu caso, não encontrei pontos negativos relevantes. A experiência tem sido bastante positiva. Review Source CA Christos A. Technical director Sports Used the software for: 6-12 months ### "Best Newsletter app" May 21, 2025 5.0 The best ever program to send newsletter and attract people on your objectives. Easy accessing and good results Pros The easy way to import contacts and create campaigns. The detailed instant reports. I can follow up my campaigns Cons Everything was fine and I will use it for long time. There is nothing that I need and this program does not have Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) There is no good access any more and difficult to use Review Source Cristian A. Program Lead Venture Capital & Private Equity Used the software for: Less than 6 months ### "Still figuring out things but definitely it's worth trying for basic/ medium needs" October 10, 2024 4.0 I am still giving a chance and try not to lose hope in migrating form hubspot to brevo. Let's see, overall = I still have hopes Pros Flexibility of adjusting the database to my need (attributes) and a good UI Cons The ambiguity of how contacts and companies are linked and how to combine different needs of linking multiple entries to one entry and so on. I had some issues while uploading the file with companies. No reliable support from UI and several glitches (my understanding now is that it took much longer to upload the file but the notification bell said it's all done even though it wasn't). All in all some things can be improved in managing data and combining data. I am new to Brevo so I might find some other suggestions. Stay tunned:) Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Brevo is cheaper and so far more flexible Review Source AL Alex L. CEO Marketing and Advertising Used the software for: 2+ years ### "Easiest and best tool to use for beginners, agencies and personal brands." September 30, 2024 4.0 Very good, its a fair pricing system. The Desktopapp is never down or lagging. Overall one software in our techstack we dont think of changing and actually dont compare. Brevo always brings out new stuff you need. Pros Ease of use of the product is the best. Brevo is the easiest to learn and use for non-technical people. Creating Campaigns through the multiple channels is great and the email campaigns templates are create. A lot of freedom to create and also with the Audience Creation super easy. We manage multiple clients and our own newsletter all in one brevo account. Cons The Automations / Workflows and native Integrations could be better. We mostly do everything with Zapier but it would be nice to have more direct integrations and use Brevo even easier with our techstack. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp was too expensive for our use cases and with having multiple, but smaller clients there. Review Source Elias W. marketing and finance Architecture & Planning Used the software for: 1-2 years ### "Sales growth" September 25, 2024 4.0 It raised marketing to another, more modern level where it helps increase sales and where each function makes it easy to work on each process and more with excellent results. Pros It is a platform that has helped me to better manage sales with perfect follow-up to each client and more personalized attention. Email marketing has been key to sales growth where each campaign has been successful and well received by all clients. Its ease of use is what I liked most from the beginning because it was easy to learn all its functions correctly. Cons There is nothing wrong with Brevo, it has always been a good ally for me and I like all its features. Review Source EP Eli P. Founder Internet Used the software for: 6-12 months ### "A big disappointment and a source of stress" March 14, 2025 1.0 Frustrating and stressful. Unresponsive support leaving customers high and dry. Not business-friendly. Pros The name is easy to pronounce. The B in the logo is looking nice. Cons They just kept our account suspended for over 11 hours, with no reply to our messages to support. That’s 11 hours of our entire customer base left without functional email services. This is not how business is done. Unacceptable. If you are looking for a reliable email partner, look elsewhere. Review Source FNZ Faizatul Nazifah Z. Digital Marketing Executive Computer Hardware Used the software for: Less than 6 months ### "A newbie review - I hope this helps" December 9, 2024 5.0 loves it!, so far been amazing and I managed to convince my boss to subscribe! I do wish you have a dedicated campaign advisor to teach newbies like me one-on-one (online) Pros I like that its easy to use, and i can custom build my email designs as needed Cons I dont particularly understand the difference between a list and segments (im new in trying email marketing, just fyi) Alternatives considered [Enginemailer](https://www.capterra.com/p/176788/Enginemailer/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo pay by no of emails, we dont do large campaigns for email so this fits our needs. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Bitrix did not have an integration to Brevo, hoping it would in the future. Review Source MB Maurice B. VP of Technology Political Organization Used the software for: Less than 6 months ### "Great even at free level" July 30, 2025 5.0 Superb. I don't have any complaints. Everything works as advertised. Would recommend to anyone that wants to start out in the email campaign business. Pros great value at the free level. Lots of useful features. Lets you try it out before you buy it. User interface is very intuitive. Email address management is excellent. Cons nothing to complain about! Everything just works and works well. Highly recommended to start out at free level. Review Source VD Vladlena D. CEO Events Services Used the software for: I used a free trial ### "Brevo is the top choice for us! " March 6, 2025 5.0 Overall it has been great. It’s a better initial experience than other platforms I’ve tried like mailchimp, beehiv, flodesk. Pros From a first impression, I liked how quick and easy it is to import new contacts. They also check for duplicates automatically which is great! I also enjoyed the ease of building an email. It was intuitive and looked polished! Although there is still lots to learn, they have great guides that I’ve leaned on a lot to get more clarity on features. Cons Not sure so far, I think I had some beginner challenges in how to create and organize lists but I think I got it down at least for the extent I need it right now Alternatives considered [beehiiv](https://www.capterra.com/p/249823/beehiiv/) Reason for choosing Brevo I was looking for a more affordable platform and was testing beehiv and brevo, brevo made contact importing a lot easier and email campaign process of designing was more intuitive and more functionality and customization offered. It was a cleaner experience . Switched from [Flodesk](https://www.capterra.com/p/207268/Flodesk/)[beehiiv](https://www.capterra.com/p/249823/beehiiv/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp due to pricing and flodesk due to limitations of use and beehiv due to user experience Review Source EA Edmond A. Developer Computer Software Used the software for: 6-12 months ### "The best in email campaigns " February 14, 2025 5.0 The experience is the best and will definitely recommend Pros Their user friendly website and the ability to custom design my email campaigns Cons So far i haven't seen anything to dislike about brevo Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Brevo was the best option for me due to its flexible payment structures Review Source Talk to a Capterra advisor for free and get results within 15 minutes.