---
title: "Page 21 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 21 - Is Brevo the right Email Marketing solution for you? Explore 3525 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/132996/brevo/reviews/?page=21"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

Brevo

4.6 (3525)

[View alternatives](https://www.capterra.com/p/132996/brevo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Page 21 - Reviews of Brevo

## Showing most helpful reviews

Showing 501-525 of 3525 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JB

Jo B.  
Coordinator  
Civic & Social Organization  
Used the software for: 1-2 years

### "Great service at a fair price"

April 16, 2025

5.0

Very good. Highly recommended. I like the way it gives reports on my actions and suggests new ways I could work.

Pros

Great customer service, efficient mailings, good interface and helpful ideas. I like the templates and way you can upload from your own device

Cons

It takes a while to get used to using. I found it hard to get used to all the options and feel I am not using enough.

Review Source

GB

Gaurav B.  
Lead  
Consumer Electronics  
Used the software for: I used a free trial

### "Brevo's First experience"

June 26, 2025

5.0

Pros

The UI, the ease to setup the product for my needs and most importantly instant feedback resolution.

Cons

I feel UX can be improved a bit specially how we navigate, else everything looks cool and i am loving it.

Alternatives considered

[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)

Reason for choosing Brevo

Brevo offered free tier, that helped me in experimentation

Review Source

JK

Jakub K.  
Owner  
E-Learning  
Used the software for: Less than 6 months

### "Good for start and beyond "

July 10, 2025

5.0

I am happy to use brevo recommended by chat gpt. It has everything I need to support my small side business.

Pros

Good quality service. 300 free emails per day is really good enough for starting any new business or product .

Cons

Free trial has good options Intuitive interface Easy implementation Easy integration with Wordpress

Switched from

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

They banned my account after I uploaded my contacts. Ridiculous policy. Even when I try to contact by email they just didn't answer.

Review Source

AR

Akash R.  
Digital Marketing Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Good email marketing tool with AI Capabilities in in the industry"

March 19, 2025

5.0

Overall experience with Brevo is good. Also, the campaign deliverability is good.

Pros

1\. User Interface 2. Fast loading 3. Good deliverability 4. Good functionalities

Cons

1\. Customer Support 2. Some Campaigns shows wrong stats

Switched from

[Mailjet](https://www.capterra.com/p/130105/Mailjet/)

Due to high costing and less features and DB storage

Review Source

BE

Bonnie E.  
Administrative Assitant and IT  
Education Management  
Used the software for: Less than 6 months

### "Brevo Review"

June 25, 2025

5.0

Pros

Seamless UI that makes it easy to create contacts and campaigns. Simple free starter account that allows 300 emails per day, cheap SMS messaging.

Cons

Domain authentication is difficult for lower level employees. I don't have the cloudflare sign in, so I'm unable to authenticate without pushing this sky high in the company.

Review Source

JP

Joyce P.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "HAPPY CLIENT - BABY BOOMER - USING EMAIL CAMPAIGNS "

May 19, 2025

5.0

I am really happy I have had 4 email programs and lost all of them by their businesses closed and so over start and finish so I feel BREVO is a home I will stay and it plugs into my WordPress website which makes me really happy too! YAY

Pros

I never heard of BREVO and a mentor shared that he used your system. Very easy system to use and I am 67 years old, so the ease of use is very important to me.

Cons

More options for templates would be great since I do not know how to create them myself. Had a hard time changing my plan but CSR assisted in that after 4 emails.... maybe a language barrier not sure!

Review Source

TF

Tom F.  
Webmaster  
Retail  
Used the software for: Less than 6 months

### "Works well for Rookies"

June 3, 2025

5.0

A terrific system that has taken the place of 4 plugins, is cost effective, and works like a charm. I love having all these services in one place

Pros

The Tech support, and I need them frequently as I am not a techie, is excellent. The support is also super fast

Cons

It took me a bit to figure out how Brevo works. It would be a real big help to have video tutorials available for us rookies

Switched from

[Fluent Forms](https://www.capterra.com/p/184304/WP-Fluent-Form/)

Everything in one place.....DEPENDABILITY of DELIVERY

Review Source

AW

Andrew W.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Versatile Email Marketing service"

May 4, 2025

5.0

Pros

Brevo is a versatile email and SMS marketing platform with CRM basics built in, really works well if you need something simple and all-in-one

Cons

Automation workflows can feel clunky and you might find the reporting dashboards a bit lacking when you need deeper insights

Review Source

OA

Oluwaseunrere A.  
ICT Intern  
Online Media  
Used the software for: Less than 6 months

### "A short review of Brevo, all in all a pleasant experience"

April 11, 2025

5.0

it's been a smooth run, i enjoy using the platform and find it more efficient and cost effective than other platforms like mailchimp.

Pros

i like the simple design of the dashboard and how easy to navigate it is. everything you need is efficiently arranged and easily accessible. I also like the quick response of the customer support team.

Cons

the bulk email limit for the free plan is too small, 300 emails per day is not enough.

Review Source

AG

Adrian G.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Simple user froendly"

May 30, 2025

5.0

Pros

Ease of use in design. The interface is uaer friendly for laying out a newsletter that looks great and responaive.

Cons

Bit tricky to set up in the backend of the website to get the automation worling. Got there in the so no worries

Alternatives considered

[Zoho One](https://www.capterra.com/p/166175/Zoho-One/)

Reason for choosing Brevo

Cheaper than paying full yeR subCription

Review Source

AH

Anthony H.  
Web manager  
Education Management  
Used the software for: Less than 6 months

### "Charity newsletter mailing "

August 9, 2025

5.0

Simple, easy to use, great technical support. We got very useful reports on each mailshot. Bring able to personalize mailshots was great.

Pros

I looked at several firms offering formatted emailing services and Brevo was the easiest to use, I could do , and did do, a free trial. The results were good.

Cons

No real cons. to mention. Sometimes there is a short delay whilst editing. Creating editing blocks can be fiddly.

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Reason for choosing Brevo

We could try it without any commitment, no credit card etc. and could walk away if we didn't think it was for us

Review Source

JJ

Jessica J.  
Writer  
Writing and Editing  
Used the software for: 2+ years

### "Great value with first rate support"

May 20, 2025

5.0

My experience has been extremely positive. I was on the free plan for a couple of years. When I needed to send more than 300 emails per day, it was a no-brainier to upgrade to the Brevo paid plan.

Pros

It’s very easy to navigate, and their email support is second to none. I’ve been made to feel like a valued customer, and they even make little personalised videos to explain points that I haven’t immediately understood.

Cons

It’d be so much better if it integrated directly with Bookfunnel, and if they didn’t have a limit on transactional emails.

Review Source

AV

Andre V.  
CEO  
Telecommunications  
Used the software for: Less than 6 months

### "Loving Brevo"

June 7, 2025

5.0

My campiangs go with any issue, i can program in time, can create different scenarios, the unique issue i found is i can memorize my 2 companies, but is not important i swap as need.

Pros

It's so easy to use.... Breve, make mi email campaigns so easy, due all process is guided with any issue, if you fell you have an error system guide syou.

Cons

Love so easy templates, easy email controls to avoid spam, i upload more that 5K, and my personal problema is what happend with spam, breve jumps that for me and make ultra easy.

Review Source

CP

Cristiano P.  
Gestor comercial  
Real Estate  
Used the software for: I used a free trial

### "The best of the best"

May 16, 2025

5.0

Ótima ferramente, permite fazermos uma avaliação do que foi enviado

Pros

Funcionalidade e a quantidade de ferramentas disponiveis que facilitam nossa comunicação com os clientes.

Cons

Na diagramação das imagens os tamanhos não são fixos, e isso mexe na estética do e-mail.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)[Zenvia](https://www.capterra.com/p/200368/zenvia/)[RD Station](https://www.capterra.com/p/180098/RD-Station/)

Reason for choosing Brevo

Preço e funcionalidades, além da facilidade de criação das campanhas e importação de contatos

Review Source

DP

Douglas P.  
Author  
Publishing  
Used the software for: 2+ years

### "Simple, beautiful newsletters"

May 30, 2025

5.0

I'm in a groove on my newsletters. They go out effortlessly every month to thousands of my readers. It's fairly easy for me to see who opened and who clicked.

Pros

Brevo makes it easy for me to send quality newsletters to my readers. I like their per-send payment plan that keeps my costs down.

Cons

There are a LOT of features in Brevo, many that I haven't even looked at (and are probably too complicated for me).

Review Source

RR

Riccardo R.  
programmatore  
Internet  
Used the software for: 2+ years

### "Bit Company ISP Italy"

June 5, 2025

5.0

ottimo prodotto, facilità di utilizzo, piani ragionevoli come costi. devo ancora provare le campagne WA.

Pros

la semplicità di utilizzo. trovo che l'interfaccia utente sia veramente un punto di forza del vostro sistema.

Cons

il fatto che non sia possibile, per figure come la mia, che "rivendiamo" il prodotto ai nostri clienti, configurare un pannello dedicato, con il nostro logo.

Review Source

SJ

SHREYA J.  
OWNER  
Marketing and Advertising  
Used the software for: Less than 6 months

### "TRUSTING THE TRUE RIGHT PARTNER FOR YUOR BUSINESS "

July 7, 2025

5.0

THE OVERALL EXPERIENCE IS PRETTY GOOD , I DONT FIND ANY DIFFICLUTY IN DEALING WITH ANY OF THERE SYSTEM , THEY HAVE PRETTY SIMPLE AND CLEAR DASHBOARD AND NAVIGATION AND EASY TO UNDERSTAND

Pros

THEY ARE ONE OF THE OLDEST IN THE MARKET AND STILL THRIVING IN THE MARKET THAT CREATE A DIRECT TRUST IN ME ABOUT USING THERE TOOL

Cons

TILL NOW I DONT FIND ANY SUCH THING , I FEEL IN THIS TODAYS COMPETATIVE MARKET THEY ARE DOING AND PROVIND MORE THAN WHAT IT REQUIRED

Review Source

UD

Upamanyu D.  
Brand Manager  
International Trade and Development  
Used the software for: I used a free trial

### "Good tool can be improved on UX"

July 17, 2025

4.0

I kind of liked it its good and simple. I like that we are charged per E-mail and not based on the contacts on our mailer list, that makes removing unnecessary accounts so easy and still able to keep them in the contact list so that we can send them promotional email once every no and then.

Pros

I think its plain and simple for the job its meant to do. I feel there is no unnecessary complexity in the tool.

Cons

I think the support feature for business account should be there. Also you should be able to purchase the user alongside subscription.

Review Source

SF

Sarah F.  
Photographer  
Media Production  
Used the software for: 2+ years

### "Professional Usage Review"

April 8, 2025

5.0

As a photographer, I rely on Brevo as my CRM tool

Pros

I find its drag-and-drop features for editing emails very reliable, and it offers many templates to get started

Cons

I enjoy having 300 free emails per day for my client communications

Review Source

AJH

Ashton J. H.  
Partner  
Financial Services  
Used the software for: I used a free trial

### "Best platform I have found to date."

June 15, 2025

5.0

Excellent platform. I have tried about five other platforms before I settled on Brevo tested, side by side, an intuitive, simple, clean layout, and easy, quick read data, and analytics.

Pros

The free 300 emails per day have allowed me to build templates and test the platform will be upgrading my plan soon!

Cons

It took a while to build my first template, but I didn't read the instructions right, I am a man after all.

Review Source

VR

Verified Reviewer  
Senior Web Developer  
Defense & Space  
Used the software for: 2+ years

### "Powerful and scalable email marketing solution "

February 25, 2025

5.0

Overall it's been very good over the years to manage, organize and execute on email campaigns. It was everything we were looking for and it was nice to see continuous development of the product over time.

Pros

We've been using this since the early days when it was known as Sendinblue, we liked it because it had more advanced features compared to other competitors, it was more flexible for our needs and was easier to scale it up. We had large email distribution lists which other services like Mailchimp simply could not handle or accommodate but with this solution it worked perfectly.

Cons

May require some more technical skill to use effectively, the learning curve may be a bit higher compared to some competitors that dumb down the experience but overall it's worth it because it is much more powerful and there is more freedom to do what you want with it.

Review Source

NT

Nico T.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Brevo is good"

April 20, 2025

5.0

Its good, easy to use and i would reccomend it to any business owner.

Pros

Easy to use, easy to learn, easy to set up. Can track everything Everything looks great and it feels good.

Cons

I really do not have anything negative to say about brevo, everything is smooth. You even get a set amount of free mails to send each day.

Review Source

TO

Thorsten O.  
Video-Produktions-Coach  
Marketing and Advertising  
Used the software for: 2+ years

### "Happy customer for 3 years now!"

March 1, 2025

5.0

It was clear to me as Business-Owner that E-Mail-Marketing is a neccessary tool! After researching the market I got the recommendation to Brevo by a business-friend. I mad a trial-run with the software, easy to do, with the "free plan" from Brevo. Step by step I got deeper into the possibilities and I'm still finding out new things. And along ever step I felt, that the developers carefully design that toll for the optimal user of a Business-Owner that has not much time left and likes it easy to use. The start was easy enough! I use it regularly. I'm happy to have Brevo what was for me in comparison to user Tools much more intuitiv. I can recommend Brevo myself now, because of the great support (works very good), the easy forms and the good analysing tools.

Pros

The most about Brevo I like the easy way to build up a Form for Newsletter entries and make a quick landingpage out of it. For many things it is the first best way to make it easy before you design a landing-page for longer purpuse.

Cons

In some parts it could be easier. I would like to edit the Double-OPt-In-Side with one klick in another tap, while I'm creating a Form.

Alternatives considered

[CleverReach](https://www.capterra.com/p/148273/CleverReach/)

Reason for choosing Brevo

handling, intuitional plattform, allover offer

Review Source

JS

Joao S.  
Team leader  
Real Estate  
Used the software for: Less than 6 months

### "Brevo review"

November 24, 2025

5.0

I recently migrated from another platform, and the pricing together with the overall ease of use is noticeably better, making the switch feel absolutely worthwhile.

Pros

Easy to use and great for campaign marketing. This platform makes it much simpler to create, manage, and optimize campaigns efficiently.

Cons

The user interface can be confusing at times and not very user-friendly, which occasionally makes simple tasks take longer than they should.

Review Source

RG

Rodolf G.  
Commanding officer of I HELP  
Religious Institutions  
Used the software for: Less than 6 months

### "Brevo is my number one"

February 19, 2025

5.0

I’m very pleased. Brevo is my number one way that I communicate with my members. Signing up was very simple. Designing a template and uploading images is a breeze. I see that there are many more options and services available so that’s interesting for the future.

Pros

The ease with which I was able to make a template and add images and text and so forth

Cons

When you duplicate a campaign it doesn’t automatically let you change the name

Review Source

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