# Page 23 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 23 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3406) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 23 - Reviews of Brevo ## Showing most helpful reviews Showing 551-575 of 3406 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EZ Eduardo Z. Gerente Tecnico Comercial Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Melhor ferramente de E-mail Marketing" February 5, 2025 5.0 Otima, intuitiva, facil, me agrada muito utilizar o Brevo! Pros Gostamos muito da facilidade de trabalho e principalmente na forma simples de montarmos os e-mails, em blocos de montar, agilidade extrema! Cons Só poder adicionar 1 e-mail por vez nas pastas ja existentes. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Adorei a forma como a ferramenta monta os e-mails marketing de forma pratica e rapida. Review Source IM Isabel M. Project manager Marketing and Advertising Used the software for: 2+ years ### "It has 4 years I use Brevo and a love it." October 16, 2024 5.0 Great. I can manage most part of my marketing and sales strategy through it. Pros Brevo is easy to use, all in one platform and very dynamic. Cons Maybe the business model regarding the sms/whatsapp. It is very expensive. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The price, mainly. But after that I realized the platform was much more easier to use that those ones. Review Source CA Chris A. Director Renewables & Environment Used the software for: 2+ years ### "Best Free Email Marketing Tool for Startups with Unlimited Contacts & Powerful Templates" February 28, 2025 5.0 Excellent experience and especially good if you are a startup Pros Most number of daily emails and unlimited number of contacts. Excellent free versions that can really help if you are a startup business. Great email template designer. Cons Would be great to be able to send more than 300 emails per day for free, but not the need of the world Review Source AC Adrian C. FOUNDER Marketing and Advertising Used the software for: Less than 6 months ### "My no 1 email marketing platform" June 9, 2025 5.0 Perfect for my needs. interface easy to use. price , support , documentation si very straight forward Pros easy to use platform, good price comparing other platforms. It lets you use with free tier , witch is mor ethan enoought for most users Cons Hmmm.. well , the price for removing the Brevo logo is a bit pricy. It should be removed by deafault at any paid , plans Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) price and easy to use was the most important points Review Source AL Alberta L. Head of Marketing Real Estate Used the software for: Less than 6 months ### "Reliable, User-Friendly & GDPR-Smart Marketing Platform" May 28, 2025 4.0 Brevo has become our go-to platform for email marketing. We’ve successfully launched campaigns, built automated workflows, and grown our subscriber list with ease. Pros Brevo is intuitive, GDPR-compliant, and scalable. The drag-and-drop editor, segmentation tools, and automation features make campaign creation seamless- even for non-tech teams. Cons Initial setup can feel overwhelming if migrating from another platform, but Brevo’s documentation and support resources are very helpful in navigating this. Alternatives considered [SendPulse](https://www.capterra.com/p/146369/SendPulse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Price and Whatsapp facility over other platforms Review Source RB Robert B. Markeing Business Supplies and Equipment Used the software for: 6-12 months ### "We have been using it for over the past year with great results" July 14, 2025 5.0 We have been using it for over the past year with great results. The pricing is fair and we recommend it. Pros Building the emails is very easy and intuitive, drop in sections makes it easy to set up an attractive email. Also the branding features to keep it consistent. Cons No real cons, we havent had any problems with using it for over the last year. If we did have questions customer service helped us quickly. Review Source BM Bradly M. Marketing Associate Retail Used the software for: Less than 6 months ### "Brevo Review from a Desginer" May 21, 2025 5.0 Amazing, no complaints. I have a background in design and have no problems using Brevo. I found the setup very easy and intuitive. Pros Ease of use, functionality and features, also its more affordable than other solutions that offer less. Cons If I had to pick something I least like about Brevo, it would be that our first few emails were going into peoples junk box even with our account being verified with our website. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Very expensive, and very little features. Review Source VR Verified Reviewer Service client Design Used the software for: 6-12 months ### "Une solution marketing polyvalente" January 7, 2025 4.0 Pros Permet de segmenter les audiences et personnaliser les messages en fonction des données clients. Cons La gestion des contacts peut devenir lente avec de très grandes bases de données. Review Source DK Don K. Owner Wholesale Used the software for: Less than 6 months ### "Great resource" June 17, 2025 5.0 Used to use Mailchimp, and was difficult to follow and cost went up too high for my budget. I needed to find a good company to work with to advertise my company and Brevo has fit well! Pros Very easy to follow and create campaigns. Also, cost is very reasonable. I have many manufacturing accounts and this fits well. Cons Nothing so far. Everything has been easy to follow, and designs are very compatible with what I need to get my information out. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Hard to follow and cost went up to high for my budget. Review Source KP Krisztina P. Web designer Design Used the software for: Less than 6 months ### "SMTP successfully activated - Helpful support" July 1, 2025 5.0 I needed help activating SMTP for sending emails. At first, I found the process confusing and didn’t fully understand how Brevo's system worked. I reached out to support twice, and both times I received prompt, helpful assistance. Everything is now working smoothly — thank you! Pros Brevo makes it easy to send emails to my users. I really appreciate the generous daily sending limit and the responsive, helpful customer support. Cons The setup process was a bit confusing at first, and activation wasn’t automatic even though I followed all the steps. I needed some help to get things working, and there was a bit of a wait for support. Review Source ME Mark E. Lead Pastor Religious Institutions Used the software for: Less than 6 months ### "New Customer Review" June 20, 2025 5.0 Pros I had been using Constant Contact since 2020. I switched to Brevo for couple reasons: 1)So many more creative options 2)My emails don't say Brevo anywhere 3) Price, cheaper. I researched and switched and really glad I did. Cons Honestly not too many cons so far. The things I need changed from Contstant contact were improved with Brevo. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Need more creative layouts, pricing. Also they put constant contact name on all the emails. ugh Review Source MS– Miguel Sanc�n –. CEO Marketing and Advertising Used the software for: 2+ years ### "Gracias por existir, Brevo" October 24, 2024 5.0 ¡Fascinante! Cada día descubro más funciones de marketing automation para aplicar con clientes. La recomiendo por completo. Pros Me gusta lo intuitiva que es su interfaz, es fácil de usar y se puede sacar más provecho de las funciones. Otra cosa que me gusta mucho es que la plataforma está en varios idiomas, como español, lo cual ayuda mucho si estás empezando con email marketing. Algo que me encanta son las automatizaciones, las cuales se pueden usar, incluso, en el plan gratis. En general, Brevo es estupendo y lo recomiendo completamente. Cons No hay nada que reprochar, he usado varias plataformas de email marketing y automatizaciones desde hace diez años y esta es la mejor de todas. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Por las funcionalidades que son mejores en Brevo. Review Source nC nicholas C. sales manager Computer Software Used the software for: I used a free trial ### "very happy" July 14, 2025 5.0 very good Really i can't complain about anything, product is well priced, reporting is also quite good Pros Userfriendly, good alternative to mailchimp which can be tricky to operate at time. Very east import of contacts Cons Imports of contact are easy however, removing them can be a bit of a pain. Also getting an email after each deleted contact is a bit irrataing Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) MailChimp is tricky to navigate, it is not Userfriendly Review Source Ramon M. Chef de projet digital Hospital & Health Care Used the software for: 2+ years ### "Brevo: un CRM complet et de simple utilisation " January 7, 2025 5.0 C’est un outil simple et complet pour gérer des campagnes emailing. Pros C’est un CRM complet pour gérer les contacts et les campagnes de communication email. Cons Le prix des utilisateurs supplémentaires. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Brevo permet d-avoir une adresse IP dédiée. Review Source RD Ramiro D. Solutions manager Health, Wellness and Fitness Used the software for: 2+ years ### "A reliable and easy to use email marketing platform. " November 16, 2024 5.0 I've used Brevo before for my client's projects, and I find it reliable and easy to use. I general is a good platform. Pros Ease of configuration, pricing and transactional emails. Cons That resending a campaign to non-openers requires too many steps. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo familiarity and ease of use. Pricing was another factor. Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) I had Brevo's transactional service and decided to unify everything under one platform. Review Source JM James M. Boss Hog Information Technology and Services Used the software for: Less than 6 months ### "Brevo, an excellent service with great support" June 25, 2025 5.0 My overall experience has been extremely positive. The service is easy to use, does what you would expect, plus marketing features that I don't currently use but can In the future. Pros It is fundamentally easy to use, powerful enough to realise the services I need and the support is excellent and helpful Cons I had difficulty registering via SMS as I live in an unsupported area, but Brevo support were super helpful and registered my account manually. Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Reason for choosing Brevo Free email limit was better at 300 per day which allowed me to test my site comprehensively Review Source SB SHAKIR B. Owner Information Technology and Services Used the software for: I used a free trial ### "Thank You Brevo!" June 28, 2025 5.0 Pros It's user friendly and attractive style. And the high quality services that they provide for free. This will really help my business. Cons I haven't found anything not good with bravo so far, everything is easy to use, fast and reliable... Review Source AP Ani P. Marketing Specialist Banking Used the software for: Less than 6 months ### "Thank you \[sensitive content hidden\]" March 3, 2025 5.0 GREAT experience. I've learned a lot from this experience Pros clear procedures help from the team clear informations received from \[sensitive content hidden\] Feedback Cons At the beginning it seemed that i am loosing my time and also a feelt that the first answer was the final one and that i have to search for another solution Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Lower price for your service and all the other integrations that you have Review Source HT Hayley T. Customer Success Manager Information Technology and Services Used the software for: 2+ years ### "Fantastic System" September 4, 2024 5.0 It's a really great system and very easy to use. The campaigns are easy to create and lots of styles and formats. The reporting is also very useful. Pros I love the recent edition of saving section templates. This has been a huge help with creating. It's easy to use and lots of options. Cons The web editor can get a bit glitchy with formats, but that's just how they are. It can be a little annoying when adding contacts and having to repeat details when adding multiple people for a new client organisation. A bulk tool for removing blocks on emails (especially hard bounces) would be handy. Review Source RP Renaldo P. Co-Founder Director of Marketing and Communications Leisure, Travel & Tourism Used the software for: I used a free trial ### "Brevo made it easy to communicate " June 20, 2025 5.0 The team is professional and helpful. Once I understood what was needed it was quite simple to achieve our goal. Pros It was easy to use the Brevo newsletter tool. I was impressed as a first time user. Looking forward to the next campaign. Cons Sometimes it took a day to respond to my questions, but overall the team responded quickly and professionally. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing Brevo Cost was a large factor as we are a startup Review Source PD Paul D. Operations Manager Airlines/Aviation Used the software for: 6-12 months ### "Easy and effortless" May 28, 2025 5.0 Love working with it, and it has made a difference to our sales and our target audience. We find that we have also been able to data cleanse using the unsubscribe tool. Pros It is very user friendly, and you do not need a degree in design to get a good design set up. Then you can easily Schedule the mail shot to run at a time you wish, or use the recommended time that Brevo has learned over the years Cons The cost of the packs is quite high, so make your subscription work for you, can get expensive if your database fills up Review Source VR Vivek R. Division manager Events Services Used the software for: 2+ years ### "reshaping the email marketing with a glow!!" November 14, 2024 5.0 Pros The overall UX is very good and smooth as well. Cons The help articles are very difficult to understand. Also, the Customer support seems little off while dealing with complex issues Switched from [Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/) Specifically, because of the dashboard management which was very tricky Review Source JS Juancarlos S. Manager Education Management Used the software for: 2+ years ### "Great and easy to use tool for the right price." February 19, 2025 5.0 I have been using Brevo for quite some time now and I have come back to it at least 3 times because it is user friendly and easy to use. The tools are pretty straight forward. Pros User friendly interphase, easy to use and great price. Cons Business plans are a bit steeper in price even though they offer more tools. Integration could also be better. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Price was the main variable in this case. Review Source SJ Stanley J. SEM Manager Marketing and Advertising Used the software for: I used a free trial ### "A+ Service " February 8, 2025 5.0 Overall, it was a positive experience. I like it overall. I can't think of anything bad to say about the service. Pros I like how it is intuitive to use (email marketing). Cons There was a little hiccup with the validation of the SMS service. It takes a little persistence. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The data base is more secure and there are more features. Review Source AK Andras K. CEO Education Management Used the software for: Less than 6 months ### "Just switched, best decision ever" January 30, 2025 5.0 It was easy to set up, easy to learn, the whole team is excited to use it. We switched about a month ago. Pros We switched to Brevo from another major service and have found it to be better value for money, ease of use is great, and there are features that we are still looking to try. Particularly like the marketing platform's template builder, its image editor and the integration of AI. The emails look great, testing and building is easy. Cons Overall very satisfied. The only thing missing at this point is that we would love for the link map feature in the email marketing reports to be included in our pricing tear, we are missing that feature a bit as we are used to having it, but otherwise very happy. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Better value for money for the features that we use Review Source Talk to a Capterra advisor for free and get results within 15 minutes.