# Page 24 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 24 - Is Brevo the right Email Marketing solution for you? Explore 3446 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3446) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 24 - Reviews of Brevo ## Showing most helpful reviews Showing 576-600 of 3446 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AM Andreia M. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "User's review" June 17, 2025 5.0 Pros Efficiency and personalization in e-mail marketing to lots of contacts at the same time. Organizing contacts is easy to do. Cons I didn't have any complain of . Only 300 contacts per day is the only thing I would like to have more in the free version. Review Source FL Fabien L. Founder CEO Hospitality Used the software for: 1-2 years ### "DO NOT WASTE YOUR TIME WITH BREVO!!!" December 13, 2024 1.0 Pretty aweful, especially when they stopped answering my emails. There is no way to contact them by phone or chat, or to get a manager to review our case. Pros Really not much, they offer the basic functionality that you can find with anyone on the market Cons can unilaterally cancel your account without any recourse. Let me tell you my story: I sent an email campaign and had 10 recipients who unsubscribed (over 2,500 contacts, so 0.4%), they cancel my account without any recourse and do not answer my emails. Not worth spending time with them, you should go to MailChimp or Omnisend instead. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) better solution than , with better customer support Review Source MH Marz H. Coaching with Marwa Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy use, and much better than anything I have tried." June 23, 2025 5.0 I am enjoying it a lot ! I like that I can put my groups in lists and it is all very organised. Definitely recommend. Pros It's great, easy and they are not trying to rip you off! I like that I can send 300 every day and I am not limited. Cons It's very accessible and too easy to use. I have my own business, I have used other platforms and it honestly is the best. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) It was not allowing me to send to clients over 500 without paying Review Source GP Gina P. Operations Manager Entertainment Used the software for: I used a free trial ### "Brevo a good choice" December 9, 2025 4.0 came recommended as an alternative to MailChimp. The tech support I received was quick and efficient. Pros I like that the app is good value for money and you can even begin with a free plan. The customer support is available quickly Cons The free plan only allows 1 user who needs to verify on email. I felt there was a lot of information on the interface for a first timer Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo It was recommended to us by our website builder Review Source DL Derek L. Owner Financial Services Used the software for: Less than 6 months ### "Best mass email sender in the market " May 27, 2025 5.0 Great straightforward with excellent support. Always on hand to help or assist with any queries raised. Pros Straight forward easy to use, well priced. Great templates, and ease to amend and create your own with your brand. Cons Linking email account to send individual emails. Would be great to target individuals or businesses. Review Source RU ROGER U. Admin Performing Arts Used the software for: Less than 6 months ### "Great starter platform for those small groups or businesses!" February 24, 2025 5.0 The journey has been an excellent one so far as it fits the size of my group for now and if it takes off then I will be able to chase it and not break the bank! Pros Ease of use, short learning curve and great starter package to get you used to creating weekly newlsetters and such. It can also grow as you grow without the crazy upfront cost that you can't afford when you're not all grown up. Cons It really seems to be focused on sales and not so much marketing in general, so I have to do a good bit of creative thinking to get around that in the templates. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Less expensive and scalable for our startup group Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Better tracking and easier using large name sets Review Source BS Brian S. President Computer & Network Security Used the software for: Less than 6 months ### "Great Support" April 2, 2025 5.0 I left Mailjet because of waiting for some poor email service response that took 3 weeks. I had a question for - called them, immediately spoke with someone - and got my answer. Now, THAT'S the way to do it! Pros Called and got immediate support! Was awesome! Cons Nothing - it was a great experience! Poor support is why I left Mailjet - and knocked it out of the park! Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Reason for choosing Brevo Liked the interface and seemed easy to use. Switched from [Mailjet](https://www.capterra.com/p/130105/Mailjet/) very poor service and long response times. Review Source JL John L. Owner Law Practice Used the software for: 1-2 years ### "Nice product, could better scale $ to customer demand signal. " June 17, 2025 4.0 Smooth and easy to use. Expensive for the results - or lack of - that we experienced. I'd use it if I thought it'd work in the future. Pros Customizable marketing tools. Reached many contacts. Could curtail campaign as we moved along. Good stuff if demand is there, not sure this generated demand. Cons I liked it, just wasn't generating leads, and the $ wasn't there for my firm - but that's specific to us, not objectively. Did NOT like the 2X $ to get a firm teammate access. Review Source SR Steve R. Head of Digital Wholesale Used the software for: 1-2 years ### "Brevo...a great product with gold standard support." January 24, 2025 5.0 Does exactly what is promised in a user friendly manner Pros Really easy to design on, far better than the competition. That said, the area really excel, and probably one of the most important areas, is customer support. When you have an issue, they are quick to respond and, to date, have always resolved the issue without fuss. 10/10 Cons Nothing worth highlighting...hence why I am still a customer two years down the road. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Poor useability. We send out campaigns four days a week and speed of update is vital. I found mailchimp the UX and UI to be poor. Review Source JM James M. Boss Hog Information Technology and Services Used the software for: Less than 6 months ### "Brevo, an excellent service with great support" June 25, 2025 5.0 My overall experience has been extremely positive. The service is easy to use, does what you would expect, plus marketing features that I don't currently use but can In the future. Pros It is fundamentally easy to use, powerful enough to realise the services I need and the support is excellent and helpful Cons I had difficulty registering via SMS as I live in an unsupported area, but support were super helpful and registered my account manually. Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Reason for choosing Brevo Free email limit was better at 300 per day which allowed me to test my site comprehensively Review Source AP Asmir P. Owner Information Services Used the software for: Less than 6 months ### "Great feature, decent price, simple design" May 27, 2025 5.0 I’ve been very satisfied so far and plan on using for a long time. It’s simple and cost-effective, so I definitely recommend it to everyone who’s into email marketing. Pros It’s easy to use thanks to its simple interface. Furthermore, it’s great for sending emails to numerous contacts. Cons The cheapest paid plan is only limited to 500 contacts. I’d like to take advantage of additional options without paying 3 times the cheapest plan. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mostly due to the price of ’s packages Review Source Daniela G. Founder and Director Real Estate Used the software for: Less than 6 months ### "Amazing what it offers even in the free version. " December 16, 2024 5.0 I evaluated several email marketing tools. I am starting with email marketing and I wanted to experiment before investing fully with one tool. was the best solution. It offers many more options than the other ones, including in the free version that is the one I am using now. It is very easy to use and very intuitive. It allows me to build newsletters very quickly. Pros All the features that it offers, including in the free version. Cons Templates are limited, and not that great in the free version. But you can create your own. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo offers more features including in the free version, and much more versatility. Review Source rB ross B. Founder Music Used the software for: Less than 6 months ### "Multifunctional comms systems for marketing " May 22, 2025 5.0 Very positive - esp customer support. Thorough responses from agents and die follow ups - very helpful Pros The multi functional options and clean layout. I like the simplicity of the sidebar system . Way too easy to use… Cons Not sure there’s anything I don’t like yet. I found the whole documentation easy to follow with good cust service . Alternatives considered [Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/)[Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Reason for choosing Brevo Easy to use and quick setup. Plus I like the ux Review Source SM Svetoslav M. System Administartor Architecture & Planning Used the software for: 1-2 years ### "Brevo - The way ahead, The choice you make" December 11, 2024 5.0 Perfect. In any way. Honest. I have forgotten abot other CRMs since I found . Pros Its flexibility, rich features, easyiness of use and 100% uptime. Cons It is not expensive enough. Shoud also have mote tiers for any sub-service. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Like it is not obvious. HubSpot is bloated. Review Source TM Thapelo M. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Brevo is Awesome. I highly recommend." March 26, 2025 5.0 My experience with has been great. I haven't encountered any issues whatsoever. Very happy with the platform! Pros How easy it is to use the platform and the different email templates you offer. I also like the automations feature; it's simple and effective. Cons The 300 emails per day limit on the free plan. Switched from [Kit](https://www.capterra.com/p/175000/ConvertKit/) Kit changed some things along with their pricing plans. Review Source CR Charlotte R. CEO Education Management Used the software for: Less than 6 months ### "Great Product" June 11, 2025 4.0 My experience so far is Good. The Support staff were quick to respond when I had an issue with the form Pros Easy to use, with drag and drop and Import branding from Website. Has a lot of features other CRMS expect you to pay extra for. Cons The automation instructions are outdated which made it a challenge to figure out how to set it up initially Review Source DW Demarish W. Owner Mental Health Care Used the software for: Less than 6 months ### "Great Experience for Newbie on a budget" June 25, 2025 5.0 I think the overall experience was great, primarily because of the user friendliness of the platform. Pros I really enjoyed the campaigns. This makes marketing so much easier. It is also user friendly which is a relief. Cons It needs more AI functioning, and more lengthy automation templates. If the automation templates had more than one trigger.... Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo It is easier to use. I still use acuity for scheduling Review Source ZK Zoi K. Manager , Creative and Design Apparel & Fashion Used the software for: 2+ years ### "Very good,cost effective and easy to use platform but needs some evolution." November 1, 2024 4.0 Easy to use but need more tools as other platforms of the sector. Pros Cost effective,easy to use,very good and quick communication from the support department. Cons Need to give more ptions as Mailchimp platform for example. Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Reason for choosing Brevo Lower cost , easy to use , good and without delays communication. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Very bad support and really high cost!!! Review Source AP Ani P. Marketing Specialist Banking Used the software for: Less than 6 months ### "Thank you \[sensitive content hidden\]" March 3, 2025 5.0 GREAT experience. I've learned a lot from this experience Pros clear procedures help from the team clear informations received from \[sensitive content hidden\] Feedback Cons At the beginning it seemed that i am loosing my time and also a feelt that the first answer was the final one and that i have to search for another solution Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Lower price for your service and all the other integrations that you have Review Source RP Renaldo P. Co-Founder Director of Marketing and Communications Leisure, Travel & Tourism Used the software for: I used a free trial ### "Brevo made it easy to communicate " June 20, 2025 5.0 The team is professional and helpful. Once I understood what was needed it was quite simple to achieve our goal. Pros It was easy to use the newsletter tool. I was impressed as a first time user. Looking forward to the next campaign. Cons Sometimes it took a day to respond to my questions, but overall the team responded quickly and professionally. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing Brevo Cost was a large factor as we are a startup Review Source FM Fernanda M. Vendedora Furniture Used the software for: I used a free trial ### "Gosto muito da Brevo" April 7, 2026 5.0 Apesar da ausência de intuitividade, consegui me adaptar bem com o e acho maravilhoso como posso enviar muitos e-mails em pouco tempo Pros A praticidade de enviar emails mkt, com os modelos disponíveis, além da facilidade de subir muitos contatos para a plataforma com o exel Cons Não é intuitivo, não tem como fazer teste grátis do uso do whatsapp, que é algo que me interessa, não é possível excluir uma campanha Review Source HN Henrik N. Chairman Sports Used the software for: Less than 6 months ### "Happy camper" June 10, 2025 5.0 Great so far ;-), I've sent 3 campaings and learning fast. Looking forward to the next campaign :-)! Pros It's easy interface. drag and drop, easy to create lists. It's well thought through, all the way from A to Z. Cons I was trying to embedd an iframe from youtube, but couldn't figure it out. Maybe I just need more practice Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo I liked it being European :-). Kidding aside, the features seemed great. Review Source JH Juliet H. Producer and songwriter Music Used the software for: Less than 6 months ### "Really bleak they suspended our account with no reason and without being able to explain anything." March 21, 2025 1.0 Pros Nothing, we couldn't use it. Don't waste your time, rather keep with Mailchimp Cons We are a music band and we have a loyal fanbase which we brought across from Mailchimp that has been earned over the years through our events and concerts. We sent out one mail about a float fest party we were hosting to our fan base and suspended our account. Absolutely no reason and they refused to explain why. Don't waste your money, rather stick with Mailchimp as they are more expensive but at least there is transparency and honesty with their clients. Highly disappointed!! Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) We got a recommendation from a Dj friend as it was more reasonable than Mailchimp - BIG MISTAKE!! Review Source MC Marian C. Product owner Entertainment Used the software for: Less than 6 months ### "Very easy-to-use product for a good price" June 5, 2025 5.0 It has a great price/value ratio and is really easy to use. The FAQ also provides all the necessary answers for beginners. Pros Clear, understandable and easy to use product. Straightforward navigation on the portal. It is very simple to chose the right plan and to start an email campaign. Cons Templates editor can get more features, it was not easy to prepare a template for a non-graphic designer Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Mailjet](https://www.capterra.com/p/130105/Mailjet/) Reason for choosing Brevo 1\. lower price, 2. my personal experience with and lack of experience with Mail Chimp Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) 1\. lower price, 2. my personal experience with and lack of experience with Mail Chimp Review Source JS Jill S. Travel Agent Leisure, Travel & Tourism Used the software for: Less than 6 months ### "So happy I found this system!" March 12, 2025 5.0 It has been wonderful! A friend shared with me, and I'm so happy she did. I've used a handful of email marketing systems before, and for what I need, Brevo works perfectly! Pros It was so easy to manage. I love the built-in stock image feature! Cons It did not import my list perfectly, but it functioned. Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) It was not as easy to build campaigns and integrate. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.