# Page 25 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 25 - Is Brevo the right Email Marketing solution for you? Explore 3445 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3445) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 25 - Reviews of Brevo ## Showing most helpful reviews Showing 601-625 of 3445 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RP Renaldo P. Co-Founder Director of Marketing and Communications Leisure, Travel & Tourism Used the software for: I used a free trial ### "Brevo made it easy to communicate " June 20, 2025 5.0 The team is professional and helpful. Once I understood what was needed it was quite simple to achieve our goal. Pros It was easy to use the Brevo newsletter tool. I was impressed as a first time user. Looking forward to the next campaign. Cons Sometimes it took a day to respond to my questions, but overall the team responded quickly and professionally. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing Brevo Cost was a large factor as we are a startup Review Source FM Fernanda M. Vendedora Furniture Used the software for: I used a free trial ### "Gosto muito da Brevo" April 7, 2026 5.0 Apesar da ausência de intuitividade, consegui me adaptar bem com o brevo e acho maravilhoso como posso enviar muitos e-mails em pouco tempo Pros A praticidade de enviar emails mkt, com os modelos disponíveis, além da facilidade de subir muitos contatos para a plataforma com o exel Cons Não é intuitivo, não tem como fazer teste grátis do uso do whatsapp, que é algo que me interessa, não é possível excluir uma campanha Review Source HN Henrik N. Chairman Sports Used the software for: Less than 6 months ### "Happy camper" June 10, 2025 5.0 Great so far ;-), I've sent 3 campaings and learning fast. Looking forward to the next campaign :-)! Pros It's easy interface. drag and drop, easy to create lists. It's well thought through, all the way from A to Z. Cons I was trying to embedd an iframe from youtube, but couldn't figure it out. Maybe I just need more practice Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo I liked it being European :-). Kidding aside, the features seemed great. Review Source MC Marian C. Product owner Entertainment Used the software for: Less than 6 months ### "Very easy-to-use product for a good price" June 5, 2025 5.0 It has a great price/value ratio and is really easy to use. The FAQ also provides all the necessary answers for beginners. Pros Clear, understandable and easy to use product. Straightforward navigation on the portal. It is very simple to chose the right plan and to start an email campaign. Cons Templates editor can get more features, it was not easy to prepare a template for a non-graphic designer Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Mailjet](https://www.capterra.com/p/130105/Mailjet/) Reason for choosing Brevo 1\. lower price, 2. my personal experience with Brevo and lack of experience with Mail Chimp Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) 1\. lower price, 2. my personal experience with Brevo and lack of experience with Mail Chimp Review Source BK Bibor K. CEO Marketing and Advertising Used the software for: 2+ years ### "Great, needs to proceed as such in the future" October 3, 2024 5.0 Generally very positive. I'd like to see the ecommerce section functionality expanded more. Pros The newsletter editor, and the UI in general is clean and functional. If there are implemented features, they are usually comprehensive. Cons I'm not exactly sure if Brevo follows the needs of us, its users, when introducing new features. There are more e-mail oriented features that would be welcome. For example, darkmode e-mail client management. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Awful editor and the way they charge per user. Honestly, at the time, it was the only one that fully supported Shopware. We switched from shopware in the meantime, but Brevo is now the best. Review Source JS Jill S. Travel Agent Leisure, Travel & Tourism Used the software for: Less than 6 months ### "So happy I found this system!" March 12, 2025 5.0 It has been wonderful! A friend shared Brevo with me, and I'm so happy she did. I've used a handful of email marketing systems before, and for what I need, Brevo works perfectly! Pros It was so easy to manage. I love the built-in stock image feature! Cons It did not import my list perfectly, but it functioned. Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) It was not as easy to build campaigns and integrate. Review Source SJ Stanley J. SEM Manager Marketing and Advertising Used the software for: I used a free trial ### "A+ Service " February 8, 2025 5.0 Overall, it was a positive experience. I like it overall. I can't think of anything bad to say about the service. Pros I like how it is intuitive to use (email marketing). Cons There was a little hiccup with the validation of the SMS service. It takes a little persistence. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The data base is more secure and there are more features. Review Source John A. Administrador Apparel & Fashion Used the software for: I used a free trial ### "A Brevo é uma boa porta de entrada." December 16, 2024 5.0 Consegui realizar uma campanha teste e a entrega foi muito boa. Pros Tem um plano gratuito para iniciar o negócio. Cons Infelizmente no plano gratuito não podemos testar todas as funcionalidades, poderia tem um período com plano premium Alternatives considered [Kit](https://www.capterra.com/p/175000/ConvertKit/)[Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Reason for choosing Brevo Porque a Brevo é mais fácil de utilizar. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Benchmark Email](https://www.capterra.com/p/71152/Benchmark-Email/) Porque a opção mais vantajosa custo+benefício atualmente é a Brevo Review Source AK Andras K. CEO Education Management Used the software for: Less than 6 months ### "Just switched, best decision ever" January 30, 2025 5.0 It was easy to set up, easy to learn, the whole team is excited to use it. We switched about a month ago. Pros We switched to Brevo from another major service and have found it to be better value for money, ease of use is great, and there are features that we are still looking to try. Particularly like the marketing platform's template builder, its image editor and the integration of AI. The emails look great, testing and building is easy. Cons Overall very satisfied. The only thing missing at this point is that we would love for the link map feature in the email marketing reports to be included in our pricing tear, we are missing that feature a bit as we are used to having it, but otherwise very happy. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Better value for money for the features that we use Review Source JS JAMES S. Treasurer Photography Used the software for: 1-2 years ### "Occasioanl user" April 7, 2025 5.0 Good. Fairly easy to work with. Good price point. Pros It is fairly straightforward and allows me to accomplish my needs. Cons 1) It does not have a default to my routinely used email address list. 2) I wish that when scheduling the time to send that it listed times per my time zone. Alternatives considered [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Reason for choosing Brevo It bypasses spam safeguards when I send multiple emails in one blast. Review Source SYL Sofia Ysabell L. Assistant Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Satisfactory Own Experience" April 4, 2025 5.0 Satisfied because we're 3 in the company that using your site. 2 of us already paid on the service, 1 on trial and will continue with the service because it's friendly to use. We can call easily, and will get notify easily for call backs. Pros I really love how easy I can call our drivers. They can also call us back. Cons Just the experience because we're delayed on the contract, I hope you verifies before you accept our payment. Review Source LL Luc L. CEO Biotechnology Used the software for: 2+ years ### "2-to-20,000 B2B campaigns" March 24, 2025 5.0 We use Brevo for ultra-focused (as few as two sendees) up to wide (for us😊, e.g., 20,000 sendees) B2B campaigns. No automated connection with our CRM app. Pros User interface OK. Now, I don’t know if any benchmark Cons As a newbie, inconfortable whether I would effectively apply best practices Review Source EZ Eduardo Z. Gerente Tecnico Comercial Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Melhor ferramente de E-mail Marketing" February 5, 2025 5.0 Otima, intuitiva, facil, me agrada muito utilizar o Brevo! Pros Gostamos muito da facilidade de trabalho e principalmente na forma simples de montarmos os e-mails, em blocos de montar, agilidade extrema! Cons Só poder adicionar 1 e-mail por vez nas pastas ja existentes. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Adorei a forma como a ferramenta monta os e-mails marketing de forma pratica e rapida. Review Source MK Michael K. Manager Entertainment Used the software for: Less than 6 months ### "Awesome Product" May 22, 2025 5.0 Easy to use and user friendly, I have previously used Mailchimp and I find this service easier and more affordable. Pros Easy to use, nice looking pages with clear instructions on how to lay out campaigns. The ability to copy campaigns is good. Cons make it easier to get to the uploaded pictures that have been uploaded on to the Brevo page. I sometimes find it hard to find them. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Price was a big factor in my switch to Brevo. Review Source RD Ramiro D. Solutions manager Health, Wellness and Fitness Used the software for: 2+ years ### "A reliable and easy to use email marketing platform. " November 16, 2024 5.0 I've used Brevo before for my client's projects, and I find it reliable and easy to use. I general is a good platform. Pros Ease of configuration, pricing and transactional emails. Cons That resending a campaign to non-openers requires too many steps. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo familiarity and ease of use. Pricing was another factor. Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) I had Brevo's transactional service and decided to unify everything under one platform. Review Source GS Guillaume S. Chef de projet Design Used the software for: 6-12 months ### "A essayer sans hésiter" May 7, 2025 5.0 Pros Interface claire, création des campagnes avec des modèles, possibilité d'automatiser et le CRM sont mes points les plus aimés. Cons Les modèles ne sont pas aussi parfaits que cela, il faut parfois beaucoup d'édition et le quota des 300 mails est vite atteint. Review Source VR Vivek R. Division manager Events Services Used the software for: 2+ years ### "reshaping the email marketing with a glow!!" November 14, 2024 5.0 Pros The overall UX is very good and smooth as well. Cons The help articles are very difficult to understand. Also, the Customer support seems little off while dealing with complex issues Switched from [Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/) Specifically, because of the dashboard management which was very tricky Review Source RS Richard S. Creator Education Management Used the software for: I used a free trial ### "Brevo Delivers " February 28, 2026 4.0 Solid. Pleasant. And when all was said and done, my issue came down to a wrong login id. It took 2 days to uncover this. Pros I admit I am not happy to text back and forth for tech support, but i did receive a timely email that assured me my issue was being looked at. Cons Brevo offers No telephone help which in aftermath might have resolved my problem more quickly. Might have. Switched from [ChimpKey](https://www.capterra.com/p/177712/ChimpKey/) Chimp did not allow me to create a contact list from a csv file. Review Source VR Verified Reviewer Service client Design Used the software for: 6-12 months ### "Une solution marketing polyvalente" January 7, 2025 4.0 Pros Permet de segmenter les audiences et personnaliser les messages en fonction des données clients. Cons La gestion des contacts peut devenir lente avec de très grandes bases de données. Review Source OD Olga D. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to use" February 13, 2025 4.0 Quite satisfied with the platform and the price Pros The new funnel for automations as well as the interface (it's easy to use) Cons The automation part before the new rebranding, it was very confusing Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Too expensive, I couldn't afford it as a freelancer Review Source OT Ojo T. Copywriter, Mobile and Web developer, Data analyst Marketing and Advertising Used the software for: I used a free trial ### "My First Email Campaign" September 16, 2024 5.0 I ran my first “bulk” email campaign with Brevo and had a 10% open rate, no clicks but just the fact that I get real time info on how well my campaign was going and it was positiveish, It put a BIG SMILE on my face. Pros The UI is very intuitive. Usually, before I use any Saas platform, I watch a short YouTube video on how to do use the basic features just to get an idea of the tool. I did so for but for Brevo, I unconsciously dived into it, started checking around and within 10 minutes I got a hang of what it does and how it was perfect for my needs(which is a mailing service that allows at least 300 emails per day) - this feature, is the number one reason I’m sticking with Brevo as I cannot afford a paid service YET. The UI is great, so far I’ve only used the email campaign feature and the list importing, segmenting and exporting features but so far it’s an awesome app to use… I just know I’ll be sticking with it for a long while Cons When I tried exporting a contact list I had fine tuned, it didn’t inform me it would be send the link to the exported CSV to my email… I thought maybe there was an error and I kept exporting and exporting until I randomly checked my email and saw my inbox “spammed” with Brevo messages - This was partly my fault for not receiving notifications on the email too(I had to put on notifications for my mail on my iPhone immediately after… apart from this slight error I had with Brevo, no other problems Review Source AM Art M. Owner Music Used the software for: Less than 6 months ### "Very Happy With Brevo!" May 4, 2025 5.0 I moved from Constant Contact, after many years, as the cost was getting out of control. So happy to have found Brevo! Pros Fast and friendly tech support, very clean interface and great price for my needs! Cons The page builder was a bit tricky for me to get my head around. I wish you could wrap text around an image. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Too expensive....................................... Review Source SP Samantha P. Founder and artistic researcher Fine Art Used the software for: 6-12 months ### "Solid support and growth potential for independent business owners" September 20, 2024 4.0 I'm very happy to stay with Brevo as my emailing platform, despite the minor issues I've experienced. Customer support is quick to respond and always does their best to understand the problem and offer solutions - even if there is not always an easy resolve. I appreciate the fact that the platform is always improving and takes feedback into consideration. There's a good supply of self-help articles and easy channels for submitting a ticket or chatting to Customer Support. The Dashboard can sometimes be a bit confusing and difficult to navigate but on the whole it is user-friendly. Mostly I appreciate the fact that as a non-paying customer (at present, with hopes to grow a subscriber list so that I can afford a paid account) I have not felt marginalised, and feel equally welcome and supported on the platform. Pros Brevo offers a range of options for both free and paying customers to communicate effectively with their clients/subscribers, and manage their contact lists. As an indie business owner, Brevo has made it possible for me to establish a reliable reputation with my subscribers by offering information in clean, fresh designs and with good deliverability rates. Cons I've experienced most challenges on Brevo with the automation system. As far as I know, this is constantly being worked on and upgraded - unfortunately, it has led to some deliverability issues, 'broken' chains in the automation flow, and made it necessary for me to find manual work-arounds. Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) Reason for choosing Brevo The number of free daily emails allowed (our campaigns/email offers run daily for several weeks) as well as the simplicity of the template design Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Previous product was too limited in terms of email design/templates, did not offer as much range on the free option (especially in terms of the amount of contacts allowed) Review Source ES Edvaldo S. corretor Real Estate Used the software for: 1-2 years ### "Tudo que preciso para ótimas campanhas de marketing" January 28, 2025 5.0 Já uso a mais de 1 ano, sem problemas, adoro a simplicidade e confiabilidade do Brevo. Pros Facil de usar, emails confiaveis e resultado. Cons não encontrei contras. Tudo é tão interativo. Review Source MG Matteo G. Founder Education Management Used the software for: Less than 6 months ### "Best mailing list provider! " March 22, 2025 5.0 Pros Easiness of use. I found it super easy to setup! Cons It's not possible to save more than 1 email for the same contact Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Easiness of use! Super easy to setup! I really liked it. And customer service is amazing! Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.