# Page 26 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 26 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3406) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 26 - Reviews of Brevo ## Showing most helpful reviews Showing 626-650 of 3406 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MC Mike C. Director Education Management Used the software for: Less than 6 months ### "Brief Brevo" June 16, 2025 5.0 Very positive. I was really impressed The site is very informative and allows the user to see exactly what is happening, I like the analytics. Pros Ease of use and exceptional customer support. It is so easy to see everything on the screen. Very methodical Cons When using the templates I find it difficult to change the look and feel but I think that is down to me really Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Awful customer support. Lost my login and they couldn't help me lost massive amount of data Review Source HA Henry A. Managing Director Plastics Used the software for: Less than 6 months ### "Excellent System" February 16, 2025 5.0 Excelllent with the one reservation above. Pros Everything with the basic system. Brilliant functionality and very easy to learn and work with Cons I want to upgrde to the next level but I cant because I already have too many subscribers on the basic system Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp was too expensive and Brevo was better Review Source AS Abhishek S. CMO Information Technology and Services Used the software for: I used a free trial ### "Best Email Marketing tool" May 26, 2025 5.0 Pros Best Tool for Mail Marketing and loove all the feature whoch it has very easy to use and navigate love it Cons There is nothing to dont like abnout brevo best tool. All feature are best and you will run campign easily Review Source EP Eder P. Coordenador de Business Inteligence Individual & Family Services Used the software for: Less than 6 months ### "Ótima experiência !" February 21, 2025 5.0 Foi muito boa em todos os sentidos, inclusive estamos estudando cancelar a LocaWeb e ficar só com Brevo. Pros A ferramenta é bem intuitiva, acessei com pouco tempo já consegui montar campanha e enviar a peça de e-mail marketing. Cons O valor cobrado conforme a quantidade de disparos é um ponto que pesou na escolha do plano. Nós temos outra ferramenta que temos contatos ilimitados e disparo de até 250 mil e-mails por R$ 600 reais / mês na LocaWeb. Alternatives considered [FireDrum Email Marketing](https://www.capterra.com/p/139932/FireDrum-Email-Marketing/) Reason for choosing Brevo Porque conseguimos testar e ver o quanto a ferramenta foi fácil de manipular para o envio de e-mail marketing. Além de facilidade de configuração do dominio e montagem das peças. Review Source HK Haris K. CEO E-Learning Used the software for: Less than 6 months ### "Brevo is great for growing businesses." December 19, 2024 5.0 I have enjoyed using the platform and it has really helped my business grow. Pros It is very easy to use and is efficient. It sends my emails quickly and it is simple to add and remove contacts. It is easy to unsubscribe from emails for recipients which is very beneficial. Cons The menu items are a bit confusing to navigate. There's a bit too many choices to pick from so its hard to find where to go. This is not that big of an issue though, it just takes a while for me to get to the page I want. A simpler interface could be better going forwards. Also it is a bit unclear on the differences between each payment plan. If this could be fixed so it is clear how many contacts you get per payment bracket then that would be great. Review Source JW John W. Marketing Director Automotive Used the software for: 1-2 years ### "Very good system, easy to use, reasonable costs. " April 2, 2025 5.0 Very good system, easy to use, reasonable costs. Pros Simple, easy to use platform. Reasonable costs and a free version if you're only doing small volumes. Cons Not a lot. Maybe some of the contact listings could be simpler to mange but that's about it. Switched from [Keap](https://www.capterra.com/p/76390/Infusionsoft/) Costs were escalating with Keap. This was a much more affordable option. Review Source AM Art M. Owner Music Used the software for: Less than 6 months ### "Very Happy With Brevo!" May 4, 2025 5.0 I moved from Constant Contact, after many years, as the cost was getting out of control. So happy to have found Brevo! Pros Fast and friendly tech support, very clean interface and great price for my needs! Cons The page builder was a bit tricky for me to get my head around. I wish you could wrap text around an image. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Too expensive....................................... Review Source VR Verified Reviewer Performance Marketer and Content Creator Marketing and Advertising Used the software for: Less than 6 months ### "Great for New Users, but the Design Tool Needs Improvement." August 9, 2024 4.0 Using Brevo was a mix of good and not so good The best part is you can use it for free to try out how it works and see its features You can start using it right away and then decide if you want to pay for more The design tool is simple and easy to use which is great for everyone But it was a bit tricky like a messy playroom It was hard to find the right buttons and tools and it took a long time to figure things out Overall Brevo has lots of cool features and is easy to use but fixing the design tool would make it even better. Pros The platform Brevo is fantastic for beginners and experienced users as well. I have been using it for the last 6 months for email marketing purpose. The best thing about this platform is you can start using it for completely free, you can get the idea how the platform works, its features. You can use their features for testing it on your projects and test it for yourself. And then you can opt- in for the paid version. The user interface is simple, easy to understand and responsive for any level of user. I am totally satisfied with the experience. Cons One thing which I think they should work on is the email editor. When I was using it for designing the email structure and sections, I found it little bit hard to navigate through the options in the editor. They should have been smoother and better user experience is required. I tried using Brevo to design emails, but I found it a bit tricky. The design tool didn’t have clear buttons or easy ways to find what I needed. It was like trying to find a toy in a big, messy room where nothing is in the right place. Navigating through the tool was confusing, and it took a lot of time to figure out how to do even simple things. The whole experience felt a bit frustrating because it should have been much easier to use. I think Brevo could make it better by organizing the buttons and tools more clearly and making everything easier to find. That way, using the design tool would be a lot more fun and less confusing. Review Source SZ SYAHRUDDIN Z. Marketing Manager Apparel & Fashion Used the software for: Less than 6 months ### "Love It! Will use it as our main email marketing tools" June 11, 2025 5.0 So far good choice for us as medium enterprice marketers. The pricing was good since we can choose pay per use. Pros Affordable compare to many and easy to use. It also can intergrated with Whatsapp and SMS... one place fit all. Cons The personal IP price is quite high. Maybe can consider for beginers and advance user. Or can give us free trial Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Pricing of Brevo is much affordable for us medium enterprice Review Source MS Matthew S. Owner Events Services Used the software for: Less than 6 months ### "Good support, OK software" February 8, 2025 4.0 Good support and follow-through, but the WordPress plugin needs an update. Also, a mobile app to add new subscribers would be great. Pros Customer support stuck with the issue trying to solve the problem. Cons The WordPress plugin supports recaptcha V2, but not V3 which is more current and standard. Alternatives considered [Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/) Reason for choosing Brevo Better geared towards email marketing, and good template design. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Costs became high, to the point I thought it was out of control. Bad option as audience becomes larger. Review Source Shivam V. Founder and Marketer Internet Used the software for: I used a free trial ### "Best free email plan for small businesses" January 25, 2025 5.0 Pros It is easy to use. For me being an early stage startup founder with less financial resources it was great to use the free plan. I must say i researched the internet for best free plan in email marketing tools and nobody beats Brevo in this forte. Cons I am pleased with their industry standard and competitive strategy. Review Source KD Kariny D. Gerente Comercial Research Used the software for: Less than 6 months ### "Tudo num só lugar." March 28, 2025 5.0 Estou a usar a versão free e estou muito encantada com todas as funcionalidades. Analisando a contratação de um plano. Pros A ferramenta é intuitiva e tem tudo em um só lugar. Cons A princípio não tenho nada a apontar, comecei a usar recentemente. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo A Brevo é mais barata e tem todas as funcionalidades que preciso. Review Source GP Guillermo P. CTO Transportation/Trucking/Railroad Used the software for: 6-12 months ### "EASE of INTEGRATION" October 30, 2024 5.0 My company needs of integration with emailing and SMS platform and we find in Brevo the best fit. Pros Easy of use, easy of track. In general the Brevo has a good usability. Cons Maybe pricing will be improved, at least in the whatsapp and sms services. Alternatives considered [Candela RMS](https://www.capterra.com/p/97672/Candela-RMS/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Mailjet](https://www.capterra.com/p/130105/Mailjet/) Reason for choosing Brevo you have a bigger portfolio of solutions and services Switched from [Mailjet](https://www.capterra.com/p/130105/Mailjet/) More complete solution and platform, with more services in one site Review Source KF L. Director Marketing and Advertising Used the software for: Less than 6 months ### "Programmable and Great Support" February 4, 2025 5.0 A very good start so far with the help of Brevo. Looking forward to do more. Pros Programmable. I can send out customised transactional emails to keep my base informed. While the process is not simple, reps from Brevo answered my questions whenever necessary. Cons None so far. The API is not simple, but it is what it is. Review Source DD Darquiana D. Gerente Comercial e Relacionamento Management Consulting Used the software for: Less than 6 months ### "Cliente satisfeita" December 5, 2024 5.0 E uma plataforma de fácil entendimento, e o suporte responde rapido mesmo sendo por email Pros Estou usando a plataforma ha alguns dia.. Ja ativei 2 campanhas. O que mais tem me agradado: A parte gerencial. os relatorios .São otimo e em tempo real suporte do \[conteúdo sensível escondido\] claro, direto e bem direcional Cons A parte de upgrade nao tem liberação para boleto. E não poder falar com vcs via whatssapp. Deixo a sugestão de videos de formatação da plataforma ira agilizar muito a utilização Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) acesso rapido ,e modulo gratis muito eficiente, o que me direcionou para modulo pago Review Source CH Corey H. Talent Acquistion Manager Food Production Used the software for: Less than 6 months ### "EASE OF USE" April 6, 2025 5.0 I was able to begin using Brevo within minutes of signing up to send my first campaign. I quickly customized a template from their template gallery. Pros Ease of use!!! Brevo has an intuitive dashboard an options panel. Cons Lack of list scrubbing BEFORE I send a campaign. I would pay extra if Brevo scrubbed my list as I import contacts. Review Source AB Areeyarath B. MD Professional Training & Coaching Used the software for: Less than 6 months ### "Highly recommend for anyonw who is looking for a super friendly email marketing tool." March 20, 2025 5.0 My overall experience has been delightful. I can get all the tasks done super fast and easy. Pros What I like most about BREVO is the super easy to navigate tof ine what I wanted to do. Cons Just one point is that I can't find where I can add 1 email contact to existing contact list that I created on screen without reimport a contact file. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) The main reason that I switch is that I find the free package offering is reasonable price and the per day amount is very attractive. Review Source AV Aastha V. Digital Marketing Manager Financial Services Used the software for: 1-2 years ### "User Friendly Email Marketing Platform" November 7, 2024 5.0 Pros User friendliness, easy to use and schedule campaigns. Templates makes it easy to design emails in lesser time. Stats tracking helps us in retargeting the campaigns effectively. Cons Some credit cards don't work, but I guess that's the RBI guidelines issue. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Expensive and User Friendliness was better here. Review Source SP SNEH P. Researcher, editor Research Used the software for: I used a free trial ### "My experience with brevo" November 27, 2024 5.0 Over all good experience with what's app integration and meeting feature it's pretty unique and not everyone provides this features. Pros Brevo's meeting feature, and quick setup time Cons The embedded form not much customisation available and no popup form. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) User-friendly interface, easy to deploy, and more features Review Source TC Tamsin C. Communications and Engagement Lead Environmental Services Used the software for: Less than 6 months ### "Very happy!" March 13, 2025 5.0 Really good - I will recommend to anyone looking for a professional and intuitive email sending system. Pros The free offering is perfect for a start-up not-for-profit business like us, it is easy to use with just a small learning curve. Cons Getting the website authorised for sending with our own email address wasn't as straightforward as it could have been (I updated the domain but didn't realise I had to click 'authorise' - I was waiting for it to be authorised by Brevo) Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo It was recommended by Chat GPT when I asked for the product that would best suit my situation. Review Source EH Elaine H. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Free Resource for Small Nonprofits and Businesses" February 6, 2025 5.0 My experience has been very positive and I would definitely recommend to any small business that needs something to get the started. Pros The free version of Brevo is easy to use and fully featured and much appreciated as a resource for a small nonprofit that hopes to grow into a paid version! Cons I initially had problems with the embedded Brevo logo link in the footer sending all mail to spam but I worked with their customer service team and got it working and now I have great deliverability. Alternatives considered [Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/) Reason for choosing Brevo Better features than Zoho and better recommendations. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) We had to switch because of the cost of the renewal. Review Source HM Harish M. Manager Chemicals Used the software for: 6-12 months ### "Email Campaign" February 15, 2025 5.0 Excellent since couple of month we are using Brevo and we are happy and satisfied with service for email. Pros Sending Campaigns to our subscribers & number of Templets Cons Delivery reports and Overall happy to use Brevo with reports Review Source DD Davi D. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Greta product and support " March 12, 2025 5.0 Overall, im very pleased with Brevo and i tested many other platforms in the market. Im definitely sticking around. Oh, and the support was really helpful Pros I love the UI and how you can easily navigate through the system and find anything u need. Creating nee campaigns is super fast. Cons Using Brevo's APIs will be helpful to my business but I wish the prices woyld reduce dynamically as you add new users Review Source AP Adrian P. Director Comercial Latam Telecommunications Used the software for: 6-12 months ### "Encontramos en Brevo lo que Necesitábamos" July 25, 2024 5.0 Me parece genial, mi equipo de trabajo me ha pedido crecer cada vez más con esta plataforma, atendiendo todas las necesidad, integrar API´s, enviar campañas programadas, capturar interes de clientes con el mejor diseño, su precio es justo, su implementación es genial, muy intuitiva y personalizable, nos quedamos con BREVO y la recomendamos a todo el que nos pregunta por ella. Pros Despues de usar muchas plataformas para nuestras campañas de Mail Marketing encontramos todo lo que quríamos en Brevo, una plataforma estable, intuitiva y con efectividad bastante alta, si la comparamos con otras conocidas, encontramos que implementarla es mucho más facil. Cons Son varias, Tenemos distintos clientes, y encontramos que con una sola cuenta podemos atender todas las campañas a un precio genial, pero sobre todo, con una efcetividad increible. Alternatives considered [Bulk SMS Root](https://www.capterra.com/p/192034/Bulk-SMS-Root/) Reason for choosing Brevo La probamos y despues de ver la efcetividad en sus envíos y el éxito de las campañas no lo pensamos 2 veces. Switched from [Mailrelay](https://www.capterra.com/p/155095/Mailrelay/)[emBlue](https://www.capterra.com/p/150149/emBlue/) Queriamos encontrar una plataforma más efectiva y con precio justo. Review Source JCO José Cláudio O. Sócio-Gerente Computer Software Used the software for: 1-2 years ### "Avaliação Brevo." April 6, 2025 4.0 Muito bom e fácil de usar. Rápido para enviar e-mails, somente o valor mensal para e-mails marketing que é um pouco alto. Pros A praticidade de uso e a qualidade do serviço. Muito rápido para enviar os e-mails. Cons Não ter planos com preços mais acessíveis para uma quantidade menor de envio de e-mails marketing. O valor dos e-mails transacionais é muito bom. Switched from [SendPulse](https://www.capterra.com/p/146369/SendPulse/) Muitos problemas de conexão ao usar o serviço. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.