# Page 26 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 26 - Is Brevo the right Marketing Automation solution for you? Explore 3439 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3439) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 26 - Reviews of Brevo ## Showing most helpful reviews Showing 626-650 of 3439 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BO Bel O. Real Estate Consultant Real Estate Used the software for: Less than 6 months ### "Happy and looking forward to growing with Bervo" June 19, 2025 5.0 I have had a great experience and am so pleased to have all the options I have as a free subscriber and look forward to growing my business with Brevo. The stock images, editable features, and templates are definitely a plus! Pros Ease of use and ability to customize. It is perfect for the size of emails I am starting with and has the option to upgrade as my business expands. Cons I really do not have any negative to comments or areas where I am not happy with so far while using Brevo. Review Source SP Samantha P. Founder and artistic researcher Fine Art Used the software for: 6-12 months ### "Solid support and growth potential for independent business owners" September 20, 2024 4.0 I'm very happy to stay with Brevo as my emailing platform, despite the minor issues I've experienced. Customer support is quick to respond and always does their best to understand the problem and offer solutions - even if there is not always an easy resolve. I appreciate the fact that the platform is always improving and takes feedback into consideration. There's a good supply of self-help articles and easy channels for submitting a ticket or chatting to Customer Support. The Dashboard can sometimes be a bit confusing and difficult to navigate but on the whole it is user-friendly. Mostly I appreciate the fact that as a non-paying customer (at present, with hopes to grow a subscriber list so that I can afford a paid account) I have not felt marginalised, and feel equally welcome and supported on the platform. Pros Brevo offers a range of options for both free and paying customers to communicate effectively with their clients/subscribers, and manage their contact lists. As an indie business owner, Brevo has made it possible for me to establish a reliable reputation with my subscribers by offering information in clean, fresh designs and with good deliverability rates. Cons I've experienced most challenges on Brevo with the automation system. As far as I know, this is constantly being worked on and upgraded - unfortunately, it has led to some deliverability issues, 'broken' chains in the automation flow, and made it necessary for me to find manual work-arounds. Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) Reason for choosing Brevo The number of free daily emails allowed (our campaigns/email offers run daily for several weeks) as well as the simplicity of the template design Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Previous product was too limited in terms of email design/templates, did not offer as much range on the free option (especially in terms of the amount of contacts allowed) Review Source ES Edvaldo S. corretor Real Estate Used the software for: 1-2 years ### "Tudo que preciso para ótimas campanhas de marketing" January 28, 2025 5.0 Já uso a mais de 1 ano, sem problemas, adoro a simplicidade e confiabilidade do Brevo. Pros Facil de usar, emails confiaveis e resultado. Cons não encontrei contras. Tudo é tão interativo. Review Source MG Matteo G. Founder Education Management Used the software for: Less than 6 months ### "Best mailing list provider! " March 22, 2025 5.0 Pros Easiness of use. I found it super easy to setup! Cons It's not possible to save more than 1 email for the same contact Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Easiness of use! Super easy to setup! I really liked it. And customer service is amazing! Review Source Renan D. Founder Health, Wellness and Fitness Used the software for: 2+ years ### "Best choice for woocommerce stores" September 20, 2024 4.0 My overall experience with Brevo has been excellent. It’s the best CRM platform I've used for WooCommerce. I’ve noticed significant improvements and evolution in the platform since its days as Sendinblue, making it even more powerful and user-friendly. Pros What I like most about Brevo is the unlimited contacts, the ease of segmentation, and the excellent e-commerce data integration, which works really well as part of a CRM. Cons I like least about Brevo is the loading of unnecessary resources in e-commerce, the lack of clarity about the billing process, and the limited automation features for push notifications. Additionally, some features that could be available in the Pro plan, especially those related to e-commerce, are only offered in the more expensive plan. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[MailPoet](https://www.capterra.com/p/235222/MailPoet/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo The option to have unlimited contacts and only be charged for the emails sent was a key deciding factor for me. This pricing model is highly beneficial for managing larger lists without worrying about escalating costs Review Source JS Joao S. Team leader Real Estate Used the software for: Less than 6 months ### "Brevo review" November 24, 2025 5.0 I recently migrated from another platform, and the pricing together with the overall ease of use is noticeably better, making the switch feel absolutely worthwhile. Pros Easy to use and great for campaign marketing. This platform makes it much simpler to create, manage, and optimize campaigns efficiently. Cons The user interface can be confusing at times and not very user-friendly, which occasionally makes simple tasks take longer than they should. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Because most of my company did. You are a pain with these questions. Review Source CP Caroline P. Responsable Marketing Computer Software Used the software for: 1-2 years ### "Satisfaisant pour des petites campagnes" January 13, 2025 3.0 Plutôt satisfaite dans l'ensemble pour des petites campagnes avec peu de leads à gérer en base. Pros Simple d'utilisation - accessible à tous même ceux n'ayant pas de connaissances en HTML Cons Trop simple si on souhaite faire des stratégies emailing poussées Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Plezi](https://www.capterra.com/p/180164/Plezi/) Reason for choosing Brevo Nous avons arrêté Brevo pour utiliser Plezi, plus adapté au marketing automation que l'on souhaitait développer. Review Source BK Bruce K. CRO Computer Software Used the software for: Less than 6 months ### "Cerebri AI testimonial for Brevo" February 13, 2025 5.0 Easy to onboard with excellent human support as needed. Pros Has all the features we need to support rep productivity in an easy manner. Cons Report templates are limited. We like to look at multiple pipeline on a single report. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Hubspot got e pensive as we added contacts. Review Source MC Mike C. Director Education Management Used the software for: Less than 6 months ### "Brief Brevo" June 16, 2025 5.0 Very positive. I was really impressed The site is very informative and allows the user to see exactly what is happening, I like the analytics. Pros Ease of use and exceptional customer support. It is so easy to see everything on the screen. Very methodical Cons When using the templates I find it difficult to change the look and feel but I think that is down to me really Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Awful customer support. Lost my login and they couldn't help me lost massive amount of data Review Source NR Nick R. Principal Alternative Medicine Used the software for: Less than 6 months ### "Brevo best yet of all the email campign platforms!" March 16, 2025 5.0 Very good - I feel like we have finally found the right provider after trying many others. Started with MailChimp and would never go back. Pros The rates are good. Generally easy to use and excellent support. Plus the ability to send SMS is a bonus! Cons Would be great to have more preset automations such as being able to easily resend a reminder to unopened recipients group after a flexible period e.g 48 hours. Its the one thing I liked about Omnisend. Switched from [Omnisend](https://www.capterra.com/p/153508/Omnisend/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) No happy with either features or pricing Review Source AS Abhishek S. CMO Information Technology and Services Used the software for: I used a free trial ### "Best Email Marketing tool" May 26, 2025 5.0 Pros Best Tool for Mail Marketing and loove all the feature whoch it has very easy to use and navigate love it Cons There is nothing to dont like abnout brevo best tool. All feature are best and you will run campign easily Review Source JV Jose V. Mr Recreational Facilities and Services Used the software for: 2+ years ### "Brevo is a success story." February 3, 2025 5.0 Very good. I always recommend it to my clients and friends. Pros After-sales services Very versatile email templates Intuitive email automation Cons Difficulty creating and configuring multilingual emails Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Brevo beats Mailchimp in almost all aspects Review Source EBZ Eric B Z. DCIM Consumer Services Used the software for: 2+ years ### "Great tool ease of use " March 9, 2025 5.0 Great tool we’ve created templates that are useful to our team keeping a clean uniformed document. Pros Ease of drag and drop for segment's make building a document easier. Cons Maybe I have not used the tool correctly but a way to file past Campaigns and search on content as needed Review Source DF Daniel F. CEO Broadcast Media Used the software for: Less than 6 months ### "Great Experience" April 30, 2025 5.0 Excellent, we are in early stages - however we already sending our marketing Campaigns successfully Pros After appraising, MailChimp, MailWizz and others, have to say coming across Brevo was a breath of fresh air - particularly not having to deploy Amazon SES, even though wasted so much time setting it up. With Brevo you are up and running straight away. In fairness maybe the other options have more bells and whistles - tech features and better for more complex /volume. However most of which would likely never use. Cons Nothing so far, we are in early stages - however we already sending our marketing Campaigns successfully Review Source SZ SYAHRUDDIN Z. Marketing Manager Apparel & Fashion Used the software for: Less than 6 months ### "Love It! Will use it as our main email marketing tools" June 11, 2025 5.0 So far good choice for us as medium enterprice marketers. The pricing was good since we can choose pay per use. Pros Affordable compare to many and easy to use. It also can intergrated with Whatsapp and SMS... one place fit all. Cons The personal IP price is quite high. Maybe can consider for beginers and advance user. Or can give us free trial Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Pricing of Brevo is much affordable for us medium enterprice Review Source KS Kyle S. Assistant manager Construction Used the software for: 1-2 years ### "Brevo is great" March 12, 2025 5.0 It is has been a good experience and helpful to help grow my company, would definitely recommend to others. Pros How user friendly it is, the statistics of our campaigns so we know what works and what doesn't. Cons Nothing to complain about, have found everything easy to use. Review Source JC Joseph C. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Easy as pie" February 10, 2025 5.0 very good. I've been a member for many year. Pros Easy to use and create emails. The design process is intuitive. Cons Trying to find out what contacts are not receiving my emails. Review Source JLG Jose Luis G. Gerente Music Used the software for: 2+ years ### "Espero contar mas con Brevo" February 16, 2025 5.0 Tuve un problema con mi cuenta y no la podía usar hasta ahora. Pros Es fácil de usar el producto, con muchas posibilidades para crecer. Cons Es un producto que pone también algunas trabas aunque ya tenga tiempo de usarlo. El precio no me ayuda; somos una compañía pequeña y es un costo alto para nosotros. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) No tuve opción para realizar el cambio, eso fue Review Source Cristian A. Program Lead Venture Capital & Private Equity Used the software for: Less than 6 months ### "Still figuring out things but definitely it's worth trying for basic/ medium needs" October 10, 2024 4.0 I am still giving a chance and try not to lose hope in migrating form hubspot to brevo. Let's see, overall = I still have hopes Pros Flexibility of adjusting the database to my need (attributes) and a good UI Cons The ambiguity of how contacts and companies are linked and how to combine different needs of linking multiple entries to one entry and so on. I had some issues while uploading the file with companies. No reliable support from UI and several glitches (my understanding now is that it took much longer to upload the file but the notification bell said it's all done even though it wasn't). All in all some things can be improved in managing data and combining data. I am new to Brevo so I might find some other suggestions. Stay tunned:) Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Brevo is cheaper and so far more flexible Review Source JG Jochen G. Marketing Manager Apparel & Fashion Used the software for: Less than 6 months ### "Great email and automation alrounder" February 8, 2025 5.0 The tool is handling all my email marketing needs. The support is very responsive and helpful. Pros I can automate all my WooCommerce campaigns and transactional mails in Brevo. My Brevo automations are constantly growing. Cons The distinction between campaigns, automations and transactional emails was not very intuitive to me. Review Source CH Corey H. Talent Acquistion Manager Food Production Used the software for: Less than 6 months ### "EASE OF USE" April 6, 2025 5.0 I was able to begin using Brevo within minutes of signing up to send my first campaign. I quickly customized a template from their template gallery. Pros Ease of use!!! Brevo has an intuitive dashboard an options panel. Cons Lack of list scrubbing BEFORE I send a campaign. I would pay extra if Brevo scrubbed my list as I import contacts. Review Source AA Abhishek A. designer Online Media Used the software for: 6-12 months ### "best marketing tool if you want to save time" April 22, 2025 5.0 smooth, easy to use. Automation setup is smooth & easy. Maintaining campaigns & email templates are easy. Pros Brevo offers great automation tools and is super easy to use—perfect for efficient email marketing. Easy to use. Cons What I like least about Brevo is that the reporting dashboard could offer deeper insights and more filters. Review Source MV Marian V. Community Manager Marketing and Advertising Used the software for: 2+ years ### "I like using Brevo" May 2, 2025 5.0 Brevo is a good choice for businesses looking for simple email marketing and automation tools. Pros Brevo is simple to set up and use. It lets you send emails, create landing pages, and automate tasks without needing coding skills. Cons Brevo can become expensive if you need more advanced features. And they have too many options that you need to learn. Review Source MB Michael B. partner Apparel & Fashion Used the software for: 2+ years ### "Brevo email marketing service " April 2, 2025 4.0 Satisfactory they help customers achieve Pros Up and Coming company easily sufficient online business service Cons No real hassles with this company you pay for and get essential service Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) lost account because sent insensitive email Review Source AC Angie C. Member Religious Institutions Used the software for: 2+ years ### "Create Elaborate Newsletters Easily" January 31, 2025 5.0 Brevo provides everything you need for simple or elaborate newsletters. Pros Competitive pricing, more tools, easy to use. Cons I cannot think of anything negative when using Brevo. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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