# Page 27 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 27 - Is Brevo the right Email Marketing solution for you? Explore 3497 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews/?page=27

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Brevo

4.6 (3497)

[View alternatives](https://www.capterra.com/p/132996/brevo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 21st, 2026

# Page 27 - Reviews of Brevo

## Showing most helpful reviews

Showing 651-675 of 3497 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HO

Haroldo O.  
vendedor  
Retail  
Used the software for: 6-12 months

### "Ache Ofertas"

November 18, 2025

4.0

Boa

Pros

Facilidade da plataforma

Cons

Os planos são muito confuso de entender. Diz ilimitado, porem não são.

Review Source

ML

Marie-Paul L.  
Conseillère  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Pleins de fonctionnalités en une utilisation concentrée et simplifiée"

July 2, 2025

5.0

J'apprécie le fait de pouvoir créer une newletter qui fasse vraiment professionnelle, claire et agréable à lire, alors que je n'ai pas de notions d'informatique. Tout est pensé pour que ce soit le plus fonctionnel possible.

Pros

La simplicité d'utilisation et toutes les fonctionnalités associées. Il y a de très nombreux outils auxquels je n'aurai même pas pensé et qui permettent de créer en toute simplicité une belle page avec des options d'envois facilités.

Cons

Les mots dont je n'ai pas encore la signification (par exemple Templates au début car je ne savais pas à quoi cela correspondait)

Review Source

VR

Vimala R.  
VP  
Broadcast Media  
Used the software for: 6-12 months

### "Great review "

March 6, 2025

5.0

Excellent. Works very well and saves a lot of time

Pros

Ease of uploading and a integrated platform

Cons

Nothing much as of now / it’s doing good

Review Source

SJ

Stanley J.  
SEM Manager  
Marketing and Advertising  
Used the software for: I used a free trial

### "A+ Service "

February 8, 2025

5.0

Overall, it was a positive experience. I like it overall. I can't think of anything bad to say about the service.

Pros

I like how it is intuitive to use (email marketing).

Cons

There was a little hiccup with the validation of the SMS service. It takes a little persistence.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

The data base is more secure and there are more features.

Review Source

DF

Daniel F.  
CEO  
Broadcast Media  
Used the software for: Less than 6 months

### "Great Experience"

April 30, 2025

5.0

Excellent, we are in early stages - however we already sending our marketing Campaigns successfully

Pros

After appraising, MailChimp, MailWizz and others, have to say coming across Brevo was a breath of fresh air - particularly not having to deploy Amazon SES, even though wasted so much time setting it up. With Brevo you are up and running straight away. In fairness maybe the other options have more bells and whistles - tech features and better for more complex /volume. However most of which would likely never use.

Cons

Nothing so far, we are in early stages - however we already sending our marketing Campaigns successfully

Review Source

MF

Michael F.  
Manager  
Wholesale  
Used the software for: Less than 6 months

### "Brilliant service"

April 25, 2025

5.0

After a bad experience with one of Brevos competitors I was very reluctant to use them however after giving it a shot I can honestly say they're a brilliant service provider with very easy to use campaign templates at a fraction of the price!

Pros

A brilliant easy platform to use with great integration features for your website!

Cons

More templates would be useful to keep marketing and campaigns fresh.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Found the old supplier expensive and near impossible to speak to a human.

Review Source

BT

Becky T.  
dance instruction  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great product"

June 4, 2025

5.0

I'm very happy with it. I find the newsletter creation very simple and clear, there are no problems uploading files or photos.

Pros

Easy to use, very clear instructions. Nice layout to the whole thing. Very easy to add new subscribers to the mailing lists too

Cons

I couldn't find the function to add a web link in a photo. It could be that this function exists however, I just couldn't find it.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Brevo was cheaper and I heard good reviews about it

Review Source

MB

Michael B.  
partner  
Apparel & Fashion  
Used the software for: 2+ years

### "Brevo email marketing service "

April 2, 2025

4.0

Satisfactory they help customers achieve

Pros

Up and Coming company easily sufficient online business service

Cons

No real hassles with this company you pay for and get essential service

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

lost account because sent insensitive email

Review Source

VR

Verified Reviewer  
Estagiária Comercial  
Airlines/Aviation  
Used the software for: I used a free trial

### "Avaliação do Brevo: Uma ótima plataforma."

September 10, 2025

5.0

Ótima, recomendei para os meus colegas do escritório, conversei com a própria empresa para tentar usarmos por aqui. :)

Pros

Facilidade de uso, o design da plataforma, a forma que se comunicam com os clientes (UX) e o suporte.

Cons

O gerenciamento de e-mail, algumas atualizações que são um pouco confusas e as configurações de ativar o e-mail demorei para achar rs

Review Source

LW

Lisa W.  
MD  
Construction  
Used the software for: 1-2 years

### "Greate value for money, simple to use."

February 20, 2025

5.0

Pros

Easy to use, great value for money. We needed something simple and basic which it delivered on, but haven't explored all of it's functions thoroughly yet though.

Cons

Haven't come across anything yet but we haven't explored or utilised it fully yet.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mail Chimp was expensiven and I found it over complicated.

Review Source

JV

Jose V.  
Mr  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Brevo is a success story."

February 3, 2025

5.0

Very good. I always recommend it to my clients and friends.

Pros

After-sales services Very versatile email templates Intuitive email automation

Cons

Difficulty creating and configuring multilingual emails

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Brevo beats Mailchimp in almost all aspects

Review Source

AK

Andras K.  
CEO  
Education Management  
Used the software for: Less than 6 months

### "Just switched, best decision ever"

January 30, 2025

5.0

It was easy to set up, easy to learn, the whole team is excited to use it. We switched about a month ago.

Pros

We switched to Brevo from another major service and have found it to be better value for money, ease of use is great, and there are features that we are still looking to try. Particularly like the marketing platform's template builder, its image editor and the integration of AI. The emails look great, testing and building is easy.

Cons

Overall very satisfied. The only thing missing at this point is that we would love for the link map feature in the email marketing reports to be included in our pricing tear, we are missing that feature a bit as we are used to having it, but otherwise very happy.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Better value for money for the features that we use

Review Source

JC

José C.  
Gestor Comercial  
Information Technology and Services  
Used the software for: I used a free trial

### "Uma Solução Acessível para Email Marketing Profissional"

December 19, 2025

5.0

Brevo é uma ferramenta simples e fiável para email marketing. O plano gratuito é útil, mas o limite de 300 envios diários exige planeamento para listas maiores.

Pros

Gostei da simplicidade da interface, da fiabilidade na entrega de emails e da generosidade do plano gratuito, mesmo sem funcionalidades avançadas.

Cons

No plano gratuito, a impossibilidade de mover contactos entre listas e o limite de 300 emails por dia dificultam campanhas com mais destinatários.

Review Source

JLG

Jose Luis G.  
Gerente  
Music  
Used the software for: 2+ years

### "Espero contar mas con Brevo"

February 16, 2025

5.0

Tuve un problema con mi cuenta y no la podía usar hasta ahora.

Pros

Es fácil de usar el producto, con muchas posibilidades para crecer.

Cons

Es un producto que pone también algunas trabas aunque ya tenga tiempo de usarlo. El precio no me ayuda; somos una compañía pequeña y es un costo alto para nosotros.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

No tuve opción para realizar el cambio, eso fue

Review Source

KD

Kariny D.  
Gerente Comercial  
Research  
Used the software for: Less than 6 months

### "Tudo num só lugar."

March 28, 2025

5.0

Estou a usar a versão free e estou muito encantada com todas as funcionalidades. Analisando a contratação de um plano.

Pros

A ferramenta é intuitiva e tem tudo em um só lugar.

Cons

A princípio não tenho nada a apontar, comecei a usar recentemente.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

A Brevo é mais barata e tem todas as funcionalidades que preciso.

Review Source

RK

Raul K.  
Sales  
Wholesale  
Used the software for: 6-12 months

### "e-mail campaigns"

May 28, 2025

5.0

it is good, i like it.i use it for sending newletters for customers and it is very useful free tool.

Pros

Ease of use. Understandable menus and logic in the Brevo´s website. Reports are easy to understand..

Cons

I only use email campaigns and some emails are bounced back. Later i sent it again and the mails were delivered.

Review Source

CH

Corey H.  
Talent Acquistion Manager  
Food Production  
Used the software for: Less than 6 months

### "EASE OF USE"

April 6, 2025

5.0

I was able to begin using Brevo within minutes of signing up to send my first campaign. I quickly customized a template from their template gallery.

Pros

Ease of use!!! Brevo has an intuitive dashboard an options panel.

Cons

Lack of list scrubbing BEFORE I send a campaign. I would pay extra if Brevo scrubbed my list as I import contacts.

Review Source

AA

Abhishek A.  
designer  
Online Media  
Used the software for: 6-12 months

### "best marketing tool if you want to save time"

April 22, 2025

5.0

smooth, easy to use. Automation setup is smooth & easy. Maintaining campaigns & email templates are easy.

Pros

Brevo offers great automation tools and is super easy to use—perfect for efficient email marketing. Easy to use.

Cons

What I like least about Brevo is that the reporting dashboard could offer deeper insights and more filters.

Review Source

JP

Jan P.  
CEO  
Program Development  
Used the software for: 1-2 years

### "Brevo experience"

March 11, 2025

5.0

Pros

How it is works and simple, clear pricing.

Cons

First response time of technical support.

Review Source

SS

Simone S.  
SEO  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Best Email Marketing Platform"

March 7, 2025

5.0

We have used 2 previous platforms before and Brevo has been the best so far.

Pros

How well integrated is with Woocommerce.

Cons

The landing page options, I believe there should be more.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

MC was not easy to use and it was more expensive for what Brevo has to offer

Review Source

JG

Jochen G.  
Marketing Manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great email and automation alrounder"

February 8, 2025

5.0

The tool is handling all my email marketing needs. The support is very responsive and helpful.

Pros

I can automate all my WooCommerce campaigns and transactional mails in Brevo. My Brevo automations are constantly growing.

Cons

The distinction between campaigns, automations and transactional emails was not very intuitive to me.

Review Source

MG

Matteo G.  
Founder  
Education Management  
Used the software for: Less than 6 months

### "Best mailing list provider! "

March 22, 2025

5.0

Pros

Easiness of use. I found it super easy to setup!

Cons

It's not possible to save more than 1 email for the same contact

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Easiness of use! Super easy to setup! I really liked it. And customer service is amazing!

Review Source

RC

Regine C.  
Coaching  
Mental Health Care  
Used the software for: Less than 6 months

### "Ease to use"

January 24, 2026

5.0

Pros

the possibility to use just for the month you send an email - so if you have just 1-2 newsletters the year you pay the month you use it

Cons

Ease of use

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I just send 1 or to newsletters the year but I have over 500 contacts - this is mostly not possible

Review Source

JCO

José Cláudio O.  
Sócio-Gerente  
Computer Software  
Used the software for: 1-2 years

### "Avaliação Brevo."

April 6, 2025

4.0

Muito bom e fácil de usar. Rápido para enviar e-mails, somente o valor mensal para e-mails marketing que é um pouco alto.

Pros

A praticidade de uso e a qualidade do serviço. Muito rápido para enviar os e-mails.

Cons

Não ter planos com preços mais acessíveis para uma quantidade menor de envio de e-mails marketing. O valor dos e-mails transacionais é muito bom.

Switched from

[SendPulse](https://www.capterra.com/p/146369/SendPulse/)

Muitos problemas de conexão ao usar o serviço.

Review Source

SW

Simona W.  
Head of marketing  
Construction  
Used the software for: Less than 6 months

### "It’s really good"

July 23, 2025

4.0

Pros

Brevo is a well-made tool because of its flexibility and efficiency. It helps me to create smooth campaigns. The software has a very intuitive interface, and you can reach the needed functions very fast.

Cons

Problems happen often with saving forms and with activating SMS credits. The analytics reports aren’t clear or complete.

Review Source

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