# Page 27 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 27 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3406)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 27 - Reviews of Brevo

## Showing most helpful reviews

Showing 651-675 of 3406 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DF

Daniel F.  
CEO  
Broadcast Media  
Used the software for: Less than 6 months

### "Great Experience"

April 30, 2025

5.0

Excellent, we are in early stages - however we already sending our marketing Campaigns successfully

Pros

After appraising, MailChimp, MailWizz and others, have to say coming across Brevo was a breath of fresh air - particularly not having to deploy Amazon SES, even though wasted so much time setting it up. With Brevo you are up and running straight away. In fairness maybe the other options have more bells and whistles - tech features and better for more complex /volume. However most of which would likely never use.

Cons

Nothing so far, we are in early stages - however we already sending our marketing Campaigns successfully

Review Source

HP

Hugo P.  
CEO  
Arts and Crafts  
Used the software for: 6-12 months

### "Satisfação"

March 17, 2025

5.0

Uma experiência interessante e intuitiva, que pretendo explorar cada vez mais.

Pros

Simplicidade de processos, e possibilidades diversas de criação.

Cons

O valor mensal solicitado. Para uma pequena empresa pequena.

Alternatives considered

[E-goi](https://www.capterra.com/p/165474/E-goi/)

Reason for choosing Brevo

Por ser uma solução portuguesa e intuitiva, também.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

O Brevo é mais simples de trabalhar e intuitivo

Review Source

Kamini S.  
President  
Graphic Design  
Used the software for: 1-2 years

### "Kamini's Take on Brevo!"

October 8, 2024

5.0

I love Brevo, I used to use them when they were SendInBlue. They offer great features at an unbeatable price, and I did my research!

Pros

I love Brevo's affordability and great features!

Cons

I wish they had mix and match text and email plans besides the 4 tier plans.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Both Mailchimp and Constant Contact are way too expensive. I didn't understand how to use Hubspot.

Review Source

NJ

Nuno J.  
Proprietário  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Continuem o bom trabalho "

April 6, 2025

5.0

Está a ser bastante agradável. Ainda a conhecer todas as opções.

Pros

Bastante fácil e intuitivo. Penso que não é difícil.

Cons

Para já ainda nada a apontar. Mas ainda em testes.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

Já não estava a dar resultado para mim por isso mudei

Review Source

BT

Becky T.  
dance instruction  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great product"

June 4, 2025

5.0

I'm very happy with it. I find the newsletter creation very simple and clear, there are no problems uploading files or photos.

Pros

Easy to use, very clear instructions. Nice layout to the whole thing. Very easy to add new subscribers to the mailing lists too

Cons

I couldn't find the function to add a web link in a photo. It could be that this function exists however, I just couldn't find it.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Brevo was cheaper and I heard good reviews about it

Review Source

FV

Frank V.  
Owner  
Retail  
Used the software for: 2+ years

### "Gemakkelijk te gebruiken - prijs/kwaliteit ok."

December 14, 2024

4.0

Pros

Gemakkelijk om te gebruiken: zowel de import van de contacten als het opmaken van mailings zijn eenvoudig.

Cons

Not available in Dutch. Page with contacts is too complicated. 1 central contact database would be easier: each campaign uses a different targets.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Omdat de vorige leverancier te duur was en ik maar 5000 mails/maand kon sturen, terwijl ik er iets meer nodig had.

Review Source

RK

Raul K.  
Sales  
Wholesale  
Used the software for: 6-12 months

### "e-mail campaigns"

May 28, 2025

5.0

it is good, i like it.i use it for sending newletters for customers and it is very useful free tool.

Pros

Ease of use. Understandable menus and logic in the Brevo´s website. Reports are easy to understand..

Cons

I only use email campaigns and some emails are bounced back. Later i sent it again and the mails were delivered.

Review Source

RM

Robert M.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "A Great Program To Create And Send Interactive Emails."

March 15, 2025

5.0

My overall experience using Brevo was very positive!

Pros

Easy to create a "stunning" email with embedded photos, videos and buttons (that link to other things).

Cons

Takes awhile to learn about all the features and how to use them correctly.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp is too expensive and is more difficult to use.

Review Source

ML

Marie-Paul L.  
Conseillère  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Pleins de fonctionnalités en une utilisation concentrée et simplifiée"

July 2, 2025

5.0

J'apprécie le fait de pouvoir créer une newletter qui fasse vraiment professionnelle, claire et agréable à lire, alors que je n'ai pas de notions d'informatique. Tout est pensé pour que ce soit le plus fonctionnel possible.

Pros

La simplicité d'utilisation et toutes les fonctionnalités associées. Il y a de très nombreux outils auxquels je n'aurai même pas pensé et qui permettent de créer en toute simplicité une belle page avec des options d'envois facilités.

Cons

Les mots dont je n'ai pas encore la signification (par exemple Templates au début car je ne savais pas à quoi cela correspondait)

Review Source

MN

Márton N.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Fine application "

February 28, 2025

5.0

It is easy to use, transparent, and best of all, it is value for money.

Pros

simple easy to use, very good value for money

Cons

no Hungarian translation, sometimes it takes longer to attach images

Switched from

[Tableau](https://www.capterra.com/p/208764/Tableau/)

expensive and unmanageable, customer service is below par

Review Source

HNF

Hubert Neil F.  
Associate  
Financial Services  
Used the software for: Less than 6 months

### "Positive review of Brevo"

February 5, 2025

5.0

Amazing, it has streamlined and simplified my email campaigns.

Pros

Simplicity of the whole platform, very easy to use, crisp features. Excellent platform for email marketing .

Cons

Improvement required in template creation features

Switched from

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)

Ease of use, simplicity, and higher success rate in brevo. KPI's reports can be formed easily through brevo. Bigin was very difficult to use.

Review Source

JO

Johan O.  
CMO  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Best marketing automation"

February 4, 2025

5.0

Great, I’ve used it for years and switched from MailChimp

Pros

It’s comprehensive functionalities, compliance focus, possible integrations and generous free tier

Cons

New automation editor is a bit buggy and freezes.

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Reason for choosing Brevo

Better at automation and integration of other platforms

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

MailChimp was not GDPR compliant and thus not an option anymore

Review Source

BO

Bel O.  
Real Estate Consultant  
Real Estate  
Used the software for: Less than 6 months

### "Happy and looking forward to growing with Bervo"

June 19, 2025

5.0

I have had a great experience and am so pleased to have all the options I have as a free subscriber and look forward to growing my business with Brevo. The stock images, editable features, and templates are definitely a plus!

Pros

Ease of use and ability to customize. It is perfect for the size of emails I am starting with and has the option to upgrade as my business expands.

Cons

I really do not have any negative to comments or areas where I am not happy with so far while using Brevo.

Review Source

sS

sheyla S.  
corretora de imoveis  
Real Estate  
Used the software for: I used a free trial

### "Boa, simples e prático"

March 28, 2025

4.0

muito boa, estou gostando e vou ver se vai dar resultados

Pros

Muito bom e pratico, nao achei muito complicado

Cons

Da praticidade e a forma de subir lista de contatos

Review Source

KM

Kim M.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Brevo for a small business"

April 13, 2025

4.0

Overall, it's been a relatively easy process. I haven't taken too much time to watch the tutorials and get more in detail. I'm just using it for relatively simple sending of a monthly newsletter.

Pros

My business is small, so the fact that I can send emails to my small client list and it's free.

Cons

I haven't really found anything I don't really like about Brevo for the moment

Alternatives considered

[Clipchamp](https://www.capterra.com/p/202357/Clipchamp/)

Reason for choosing Brevo

recommended by someone during a seminar I watched

Review Source

AG

Alan G.  
MD  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Review for brevo"

March 4, 2025

5.0

It is easy to set the campaign ,and send email is high rate to reach customers .But it is a little high for price .

Pros

it can have the high rate to reach potential customers .

Cons

price is too high per mail ,if can have half cost down ,that will be much better

Review Source

GK

Georgi K.  
Sales Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Fair price and features with potential for more"

December 17, 2024

4.0

Our overall experience is very good and we will continue using Brevo.

Pros

Good price and relatively easy to use with logical interface.

Cons

No email campaign automation and lacking AI features. Conversion tracking should be easier.

Alternatives considered

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Price and ease of use to match our business needs.

Review Source

KZ

Kuda Z.  
Technical Solutions Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Excellent service and support"

September 29, 2024

5.0

The service has been great. It helped resolve mail delivery issues that we were experiencing on our sites. The support team is always available to assist quickly if there are any issues.

Pros

Helped resolve mail delivery issues for my transactional emails.

Cons

Being suspended due to spammers submitting via the form.

Switched from

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Price, easy to use, and SMTP integration on my sites

Review Source

JH

Julius H.  
Founder  
Computer Software  
Used the software for: 1-2 years

### "Easy to send mailings "

October 11, 2024

5.0

Once you have connected and setup Brevo, it is very easy to keep your customers or relations informed with mailings. We use this on a weekly basis to send mailings, ask feedback and share updates. Statics are very useful!

Pros

It is very easy to send mailings to your contacts. With the amazing templates, you can get starte quickly. After sending it, statistics are great to see how your contacts interacted with your mailing, so you can repeat or improve.

Cons

Brevo has so many options, that it sometimes becomes confusing to find your way around. The menu structure is not always totally clear.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Two reasons: price, especially when you start growing, Brevo offers better deals. second, integration options with our crm

Review Source

GT

Giovanna T.  
Marketing Coordinator  
Hospitality  
Used the software for: 1-2 years

### "Honest review on Brevo"

January 29, 2025

4.0

The overall experience with Brevo is very positive, sometimes, difficulties are encountered but mostly solved either with their online information, or with the customer support.

Pros

The platform is in general easy to use, it is most of the times very intuitive and it doesn't generate lots of questioning. In case you have problems, questions or doubts, they have plenty of information available online which you can read and try to solve by yourself. In case you need the support team, they answer relatively quickly.

Cons

The platform seems to have some bugs that are not explained. Sometimes you design a newsletter, and once you send a test, it is received differently and with some bugs (a photo that you placed to be small appears huge in the newsletter test).

Review Source

KN

Kamil N.  
CEO  
Publishing  
Used the software for: 2+ years

### "Few years user"

December 16, 2024

5.0

I am happy with Brevo and I will continue to use it. I've been using multiple services like this before and this is the best one. I am using it for a few years now.

Pros

How simple it is to use it and how good it looks at the end.

Cons

To be honest, the prices for the bigger quantity of emails, could be a little lower.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Not easy to use and had some problem with connecting everything.

Review Source

NO

Niall O.  
Graphic Designer  
Media Production  
Used the software for: Less than 6 months

### "Brevo is the best"

May 20, 2025

5.0

10/10. Easy setup and easy to use. Smart and clean interface plus a lot of options to promote and backup your campaigns. Very powerful tool.

Pros

Simple and easy to use. I never really got stuck when setting up my account and campaigns. Campaigns also send without a hitch.

Cons

Had a little trouble with layout upon my first time using the interface. Nothing major though. Figured it out in nop time.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Brevo is more cost effective. Also I was impressed by the UI

Review Source

JH

Jame H.  
Founder  
Human Resources  
Used the software for: Less than 6 months

### "Satisfied Customer"

January 24, 2025

5.0

It’s been an easy entry and easy start to our time with the platform. So far so good.

Pros

It’s great ! Very intuitive and simple to use. Not over engineered and the templates work well. A straightforward tool that allows us to market effectively.

Cons

The colour scheme ! But seriously not much at present.

Review Source

JS

Joao S.  
Team leader  
Real Estate  
Used the software for: Less than 6 months

### "Brevo review"

November 24, 2025

5.0

I recently migrated from another platform, and the pricing together with the overall ease of use is noticeably better, making the switch feel absolutely worthwhile.

Pros

Easy to use and great for campaign marketing. This platform makes it much simpler to create, manage, and optimize campaigns efficiently.

Cons

The user interface can be confusing at times and not very user-friendly, which occasionally makes simple tasks take longer than they should.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Because most of my company did. You are a pain with these questions.

Review Source

JMM

Jean Michel M.  
administrateur  
Retail  
Used the software for: Less than 6 months

### "un bon produit a recommander"

February 9, 2025

4.0

j'aime ce produit et je m'en sers régulièrement

Pros

la simplicité et la puissance de l'outil de communication

Cons

la prise en main pour configurer les campagnes

Review Source

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