# Page 28 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 28 - Is Brevo the right Marketing Automation solution for you? Explore 3439 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3439) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 28 - Reviews of Brevo ## Showing most helpful reviews Showing 676-700 of 3439 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Melinda S. Office Manager Retail Used the software for: Less than 6 months ### "Best email marketing platform!" April 17, 2025 5.0 Overall, my experience has been very smooth, unlike other email marketing companies I tried working with. Pros is affordable, easy to use, and has all the features I need. Cons Hard to say, but probably that the stats are limited on the paid starter plan. Alternatives considered [EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[Moosend](https://www.capterra.com/p/147042/Moosend/) Reason for choosing Brevo The other companies were difficult to work with and did not have good customer service. Review Source SW Simona W. Head of marketing Construction Used the software for: Less than 6 months ### "It’s really good" July 23, 2025 4.0 Pros is a well-made tool because of its flexibility and efficiency. It helps me to create smooth campaigns. The software has a very intuitive interface, and you can reach the needed functions very fast. Cons Problems happen often with saving forms and with activating SMS credits. The analytics reports aren’t clear or complete. Review Source TT Tara T. Educational Director and Owner E-Learning Used the software for: Less than 6 months ### "The least stressful app I have used!" July 2, 2025 5.0 I feel that so far the first campaign was easy and I am encouraged to try new templates because I believe they will be easy to learn/use. Pros How easy it was to use for someone with limited skills in apps. Everything was on one page for the email campaign so that I didn't have to search or close windows. Cons Adding my contact list was not the most streamlined, but it didn't take me long to make corrections. Review Source JW John W. Marketing Director Automotive Used the software for: 1-2 years ### "Very good system, easy to use, reasonable costs. " April 2, 2025 5.0 Very good system, easy to use, reasonable costs. Pros Simple, easy to use platform. Reasonable costs and a free version if you're only doing small volumes. Cons Not a lot. Maybe some of the contact listings could be simpler to mange but that's about it. Switched from [Keap](https://www.capterra.com/p/76390/Infusionsoft/) Costs were escalating with Keap. This was a much more affordable option. Review Source IM Isabel M. Project manager Marketing and Advertising Used the software for: 2+ years ### "It has 4 years I use Brevo and a love it." October 16, 2024 5.0 Great. I can manage most part of my marketing and sales strategy through it. Pros is easy to use, all in one platform and very dynamic. Cons Maybe the business model regarding the sms/whatsapp. It is very expensive. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The price, mainly. But after that I realized the platform was much more easier to use that those ones. Review Source HL Helen L. Marketing Executive Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Great to use but communication need improving" July 8, 2025 5.0 8/10 - Communication need to be improved - slow response if you have a problem (you cant call anyone) also the subscriptions are a bit misleading in terms of how many contacts and sends. Pros Super easy to use, I can do everything I need in minutes! The deisgn interface is easy to use and uploading contacts etc Cons Slow response on customer service, also I feel the subscription packages are a bit misleading ie, number of contacts Review Source NM Ningaiah M. Senior bdm Computer Software Used the software for: 6-12 months ### "Review of service " April 6, 2025 5.0 Pros Ease of use , step by step approach, intuitive Cons Need to refresh , need to wait for some time for refresh Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Better over view of email campaign and automation Review Source LS Luke S. Marketing and Web Admin Automotive Used the software for: Less than 6 months ### "Great Support" March 11, 2025 4.0 So far the support team have been great. The platform is easy to use. Pros The speed of customer support getting back to me and the many ways to contact them. Cons If you have a large list of contacts which is not up to date, you could get your account suspended for having to many unsubscribed contacts. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) They kept increasing the price every year. Review Source HA Henry A. Managing Director Plastics Used the software for: Less than 6 months ### "Excellent System" February 16, 2025 5.0 Excelllent with the one reservation above. Pros Everything with the basic system. Brilliant functionality and very easy to learn and work with Cons I want to upgrde to the next level but I cant because I already have too many subscribers on the basic system Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp was too expensive and was better Review Source Armin P. Founder and CEO Marketing and Advertising Used the software for: 2+ years ### "One of the BEST Email Marketing Tools EVER!" September 10, 2024 5.0 I've loved every minute I've spent on . My business has grown because of Brevo. Everything is easy to use, fast, and reliable. Pros (previously Sendinblue) is a fantastic automation builder. I loved how detailed you can go in your automations and create the most personalized feel for your audience. Cons So far, well, NOTHING! I've found nothing that I didn't like in ! Review Source MS– Miguel Sanc�n –. CEO Marketing and Advertising Used the software for: 2+ years ### "Gracias por existir, Brevo" October 24, 2024 5.0 ¡Fascinante! Cada día descubro más funciones de marketing automation para aplicar con clientes. La recomiendo por completo. Pros Me gusta lo intuitiva que es su interfaz, es fácil de usar y se puede sacar más provecho de las funciones. Otra cosa que me gusta mucho es que la plataforma está en varios idiomas, como español, lo cual ayuda mucho si estás empezando con email marketing. Algo que me encanta son las automatizaciones, las cuales se pueden usar, incluso, en el plan gratis. En general, es estupendo y lo recomiendo completamente. Cons No hay nada que reprochar, he usado varias plataformas de email marketing y automatizaciones desde hace diez años y esta es la mejor de todas. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Por las funcionalidades que son mejores en . Review Source FV Frank V. Owner Retail Used the software for: 2+ years ### "Gemakkelijk te gebruiken - prijs/kwaliteit ok." December 14, 2024 4.0 Pros Gemakkelijk om te gebruiken: zowel de import van de contacten als het opmaken van mailings zijn eenvoudig. Cons Not available in Dutch. Page with contacts is too complicated. 1 central contact database would be easier: each campaign uses a different targets. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Omdat de vorige leverancier te duur was en ik maar 5000 mails/maand kon sturen, terwijl ik er iets meer nodig had. Review Source FT Filip T. CEO Design Used the software for: 1-2 years ### "Brevo just works and is ahead its competitors" July 3, 2025 5.0 Pros is super easy to use and affordable compared to their competitors plus it has many more advanced features. Cons The advanced features, from design, to automation flows as well as reasonable pricing for the average user. Review Source LT Lesley T. Consultant Research Used the software for: 2+ years ### ""BREVO: The Ultimate Customer Relationship and Mailing Program for Ease of Use, Value, and Constant Innovation – A Long-Time User’s Top Choice"" October 28, 2024 5.0 Absolutely 10/10 for all the main criteria: user-friendliness, accessibility, support, value for money and continuous improvement. I find it invaluable for creating standalone sign up forms that can be sent as a link or embedded in a website, for organising contacts, creating simple eye-catching mailshots, etc. Pros I've used for many years now and prefer it to similar software services. It offers the best value for money in term of features, user-friendliness and clarity of interface, security and support, and the BREVO team work hard to improve it all the time. Cons I struggle hard to find anything negative about . Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I found it too restrictive and less easy to use Review Source GT Giovanna T. Marketing Coordinator Hospitality Used the software for: 1-2 years ### "Honest review on Brevo" January 29, 2025 4.0 The overall experience with is very positive, sometimes, difficulties are encountered but mostly solved either with their online information, or with the customer support. Pros The platform is in general easy to use, it is most of the times very intuitive and it doesn't generate lots of questioning. In case you have problems, questions or doubts, they have plenty of information available online which you can read and try to solve by yourself. In case you need the support team, they answer relatively quickly. Cons The platform seems to have some bugs that are not explained. Sometimes you design a newsletter, and once you send a test, it is received differently and with some bugs (a photo that you placed to be small appears huge in the newsletter test). Review Source JMM Jean Michel M. administrateur Retail Used the software for: Less than 6 months ### "un bon produit a recommander" February 9, 2025 4.0 j'aime ce produit et je m'en sers régulièrement Pros la simplicité et la puissance de l'outil de communication Cons la prise en main pour configurer les campagnes Review Source AL Alex L. CEO Marketing and Advertising Used the software for: 2+ years ### "Easiest and best tool to use for beginners, agencies and personal brands." September 30, 2024 4.0 Very good, its a fair pricing system. The Desktopapp is never down or lagging. Overall one software in our techstack we dont think of changing and actually dont compare. always brings out new stuff you need. Pros Ease of use of the product is the best. is the easiest to learn and use for non-technical people. Creating Campaigns through the multiple channels is great and the email campaigns templates are create. A lot of freedom to create and also with the Audience Creation super easy. We manage multiple clients and our own newsletter all in one brevo account. Cons The Automations / Workflows and native Integrations could be better. We mostly do everything with Zapier but it would be nice to have more direct integrations and use even easier with our techstack. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp was too expensive for our use cases and with having multiple, but smaller clients there. Review Source JH Jame H. Founder Human Resources Used the software for: Less than 6 months ### "Satisfied Customer" January 24, 2025 5.0 It’s been an easy entry and easy start to our time with the platform. So far so good. Pros It’s great ! Very intuitive and simple to use. Not over engineered and the templates work well. A straightforward tool that allows us to market effectively. Cons The colour scheme ! But seriously not much at present. Review Source AG Alan G. MD Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Review for brevo" March 4, 2025 5.0 It is easy to set the campaign ,and send email is high rate to reach customers .But it is a little high for price . Pros it can have the high rate to reach potential customers . Cons price is too high per mail ,if can have half cost down ,that will be much better Review Source GR Geneviève R. Operations Coordinator Civic & Social Organization Used the software for: 1-2 years ### "Ease of use " January 23, 2025 4.0 Easy, accessible and useful for outreach! Pros It is very easy to use the site - setting up email campaigns, editing contacts. It is incredibly intuitive and I greatly appreciated that after using difficult websites like Salesforce. Cons Not having a way to save data for contacts in case there is an accidental wipe which happened to us. Review Source GK Georgi K. Sales Manager Hospital & Health Care Used the software for: 2+ years ### "Fair price and features with potential for more" December 17, 2024 4.0 Our overall experience is very good and we will continue using . Pros Good price and relatively easy to use with logical interface. Cons No email campaign automation and lacking AI features. Conversion tracking should be easier. Alternatives considered [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Price and ease of use to match our business needs. Review Source MV Moritz V. Intercultural Worker Non-Profit Organization Management Used the software for: Less than 6 months ### "Great option for beginners! " November 24, 2025 5.0 I was looking for a good tool for a beginner like me and was much more intuitive than others I tried. I have already told colleagues about Brevo! Pros The campaign builder was very intuitive. Loved the test option and how easy it is to switch between Email and Mobile view. Customer support was super quick when I needed them. Cons As a beginner I love to have short video tutorials for different functions. I couldn't find those on Brevos site and there were also few third party videos for what I was looking for. Review Source KF L. Director Marketing and Advertising Used the software for: Less than 6 months ### "Programmable and Great Support" February 4, 2025 5.0 A very good start so far with the help of . Looking forward to do more. Pros Programmable. I can send out customised transactional emails to keep my base informed. While the process is not simple, reps from answered my questions whenever necessary. Cons None so far. The API is not simple, but it is what it is. Review Source gG goran G. digital marketing Design Used the software for: I used a free trial ### "great usefyll platform for marketing" February 22, 2025 5.0 i on my first campaihge but fir now is 10 from 10 Pros easy to use practical usefull price of package is fair Cons drop n drag system reports nice templates Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo because price and simplicity and many solution for creating designe Review Source HO Haroldo O. vendedor Retail Used the software for: 6-12 months ### "Ache Ofertas" November 18, 2025 4.0 Boa Pros Facilidade da plataforma Cons Os planos são muito confuso de entender. Diz ilimitado, porem não são. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.