# Page 29 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 29 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3406) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 29 - Reviews of Brevo ## Showing most helpful reviews Showing 701-725 of 3406 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RB Roberto B. CTO Marketing and Advertising Used the software for: 1-2 years ### "An easy-to-use and reliable platform" October 16, 2024 5.0 My overall experience is pretty good, and I have recommended it to quite a few acquaintances. Pros It is very reliable, has very good panel regarding UX/UI , and it has very good support. Algo is very easy to use. Cons There is nothing that is bad per se, sometimes there is the occasional failure as on all platforms Alternatives considered [GetResponse](https://www.capterra.com/p/153948/GetResponse/)[Mailjet](https://www.capterra.com/p/130105/Mailjet/) Reason for choosing Brevo Easy of use, price and certain features that we needed Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Some feauture I had not in Mailchimp at that time Review Source BM Bruno M. Secretário Regional da Comunicação Non-Profit Organization Management Used the software for: Less than 6 months ### "1st campaign" March 18, 2025 4.0 My experience is not yet complete, as I have only run the first campaign, but I really liked it. Pros The usability of the program, flexibility, templates Cons The cost, the limits, considering that I belong to a non-profit organization, there should be a discount or something similar that could support and assist our work. Switched from [Mad Mimi](https://www.capterra.com/p/140718/Mad-Mimi/) It was the end of the platform that made me look for a new one. Review Source PJ Paulton J. Head Of Marketing Wholesale Used the software for: 6-12 months ### "Decent Mailer" March 6, 2025 4.0 I am happy with the service and would recommend it to others Pros It is quite easy to use most simple email marketing tools Cons There are some advanced features that are a bit difficult to use. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) it's very competitive in many ways and value for money Review Source NS Narayanan S. CGO Information Technology and Services Used the software for: 1-2 years ### "Good for Businesses and Startups" December 5, 2024 4.0 Pretty good to use and get onboarded. Their customer support was super quick to help me. Pros Easy to use, simple setup and quick delivery. Cons Nothing at the moment that affects me deeply. Review Source DA Denise A. Graphic Designer Music Used the software for: 6-12 months ### "Great overall email marketing platform" February 14, 2025 5.0 I've always had great customer service, and I like the overall user experience a lot. It's my favorite of all the email marketing platforms I've used. They've done a great job of making email marketing easy and fun. Pros Brevo is really easy to use. I switched over from another platform and was able to get up and running in no time. It's simple and intuitive, but still a very powerful & versatile platform. Cons The documentation could be a bit better, and I do wish they charged monthly by number of subscribers instead of by number of emails sent. But honestly there's not much to complain about. Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Sendy](https://www.capterra.com/p/234663/Sendy/) The platforms were either overpriced or cheap but underserviced. Review Source KM Kurt M. Sales Rep Textiles Used the software for: I used a free trial ### "Get the Monkey off your back…" September 10, 2025 5.0 I made the switch from MailChimp to Brevo and am happy to have done so. I was able to quickly and easily generate an eBlast. Pros Easy to use for marketing campaigns, great value. Customer support got back to me in a timely manner answering my questions. Cons It took me too long to discover Brevo…. I was previously using another platform. I didn’t know it existed until I googled clickable email campaigns Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I switched as Brevo is similar to MailChimp, but less $$$ Review Source KM Kevin M. Event Organiser. Sports Used the software for: 1-2 years ### "Sending Bulk Emails in a nutshell." December 16, 2024 5.0 I have 2 Running/Walking events that I help organise and use Brevo to help promote my events by reaching out to the 100\`s of contacts that I have accumulated over the years. ( Both events are involved with fundraising . One for a school and the other for a local Down Syndrome Association. Pros It saves a lot of work sending emails out to a group of people and is pretty easy to understand and use. Cons Have not found any issues in using it yet. Review Source AG ASHISH G. PARTNER Textiles Used the software for: Less than 6 months ### "GENUINE FEEDBACK AFTER USING IT IN A MONTH" April 10, 2025 4.0 EXCELLENT IN TERMS OF SPEED AND REPORTS. Pros I LIKE THE SPEED THAT HOW FAST THE MAILERS HAVE BEEN SENT. Cons LITTLE COMPLEX TO SET UP THE SERVER ETC AND HONESTLY FOUND LITTLE EXPENSIVE THAN OTHER PEERS IN MARKET. Switched from [Atomic Email Studio](https://www.capterra.com/p/146414/Atomic-Email-Studio/) LIMITATION OF SENDING MAILS/DAY WAS MUCH LESS IN ATOMIC. Review Source LF Luciana F. Owner e CEO Human Resources Used the software for: I used a free trial ### "Plataforma completa. Tudo em um só lugar." February 12, 2025 4.0 Uma plataforma completa, embora com as limitações em alguns relatórios e filtros, mas tem sido uma boa experiência. Pros Uma plataforma completa, embora com as limitações em alguns relatórios e filtros. Cons Todas funções em um só lugar e custo acessível Review Source RC Regine C. Coaching Mental Health Care Used the software for: Less than 6 months ### "Ease to use" January 24, 2026 5.0 Pros the possibility to use just for the month you send an email - so if you have just 1-2 newsletters the year you pay the month you use it Cons Ease of use -the possibility to use just for the month you send an email - so if you have just 1-2 newsletters the year you pay the month you use it Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I just send 1 or to newsletters the year but I have over 500 contacts - this is mostly not possible Review Source DS David S. Manager Events Services Used the software for: Less than 6 months ### "Great Service!" April 9, 2025 5.0 Simple enough to use, takes a little bit of getting use to on the folders and list but other wise overall been great. Once we are fully use to the product we will be upgrading to one of the plans so we can do more marketing campaigns. Pros Easy to use, simple navigation and upload process Cons Not found any yet, only done 2 tests which have been great and easy. Review Source Mehdi H. Founder Education Management Used the software for: Less than 6 months ### "Amazing support team" January 29, 2025 5.0 It was a great experience as I worked with other email marketing services, but no one was like Brevo. They followed my case to make sure that it would be resolved. Big appreciation! Pros They were completely supportive and patient. Cons Nothing. I don't see anything as a shortage. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) They are very expensive and their features had a lot of limits in their first premium plan Review Source LA Lawrance A. Managing Consultant Information Technology and Services Used the software for: 6-12 months ### "Brevo Review 12 Feb 25" February 11, 2025 5.0 Overall it is great using Brevo. Especially the pay as you use option Pros Easy to use, easy instructions . Easy to upload contacts and create the folders. Also like the pay as you use function, works well for me as i only use email blasts q couple of time in a year Cons Theres a lag when editing , the video component does not work. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo too expensive - difficult to use- did not fit my requirements Switched from [Mailjet](https://www.capterra.com/p/130105/Mailjet/) Not very user friendly and expensive. Difficulty in setting it up and importing contacts Review Source MG Marco G. Architect Retail Used the software for: 6-12 months ### "So far is working good" February 10, 2025 5.0 It is very short. I usd mailerlite before and now I'm here Pros Is cheap when compared with other platforms and beside that it is easy to work with Cons I still don't know. For now is working good Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Because the person on charge for this mailing preferred Brevo Review Source VR Verified Reviewer Publicist Public Relations and Communications Used the software for: 2+ years ### "One of the Best Email Marketing Solutions" November 28, 2024 5.0 It is a fantastic email marking platform with lots of features Pros ease of use and the automation features are fantastic Cons The Free plan lacks some automation features that others include Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Brevo had more features in their plans and were easier to implement automation Review Source MH Michael H. Owner Broadcast Media Used the software for: Less than 6 months ### "Brevo is a slam dunk for any marketeer" March 16, 2025 5.0 Brevo is best in the business for those just starting out, solid tool for the veteran marketer, and a slam dunk for everyone in between. Highly recommend. Pros Ease of use makes Brevo my favorite. Drag and drop contacts and drag and drop design. Intuitive and easy. Cons I would like them to up their free tier to 500 emails a day like some competitors. Review Source OZ Olger Z. Account Manager Entertainment Used the software for: Less than 6 months ### "Very Helpfull Experience" February 1, 2025 5.0 Great System,very good templater and so easy to use Pros I like the most how easy and helpfull is Cons Edititing everything like designs and i can choose everything before sending Reason for choosing Brevo is the best for me for all the reasons i writing Review Source VR Verified Reviewer Web Designer Information Technology and Services Used the software for: Less than 6 months ### "Brevo: Affordable for small business but bit complex" February 1, 2025 5.0 My overall experience with Brevo is excellent Pros It offers free plan for small business and it offers drag and drop Cons But free plan has limit in emails and advance things are bit complex Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) It offers me free emails for my business because my business is small Review Source NC Nicole C. Head of business development Information Technology and Services Used the software for: 2+ years ### "Piattaforma per newsletter e automazioni" November 25, 2024 4.0 Buona ma da migliorare in determinati aspetti. Pros Semplice e facile da utilizzare. Permette di fare automazioni. Cons A volte si blocca. Diciamo molto lento quando inizi a utilizzarlo per diverso tempo al giorno. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Non l’ho deciso io ma chi si occupa di questi aspetti. Review Source TK Tibor K. editor Media Production Used the software for: Less than 6 months ### "Our first experiences with Brevo" February 13, 2025 5.0 We are here newbies, so we don't have enough experienece to give overall review. Pros Very good analytics, detailed reports and good editor. Cons Importing and exporting between segments and lists seems to be difficult for us. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The price made a difference for us that is why. Review Source WO Willi O. Heilpraktiker für Psychotherapie Health, Wellness and Fitness Used the software for: I used a free trial ### "Gutes Angebot zu gutem Preis" July 22, 2025 5.0 Im Großen und Ganzen erschließt sich die Brevo-Seite gut und intuitiv. Das Upgrade ist leicht durchzuführen. Pros Komplexes Angebot zu einem überschaubaren Preis. Die Kosten orientieren sich an dem, was ich brauch und nutze. Cons "Kontakte" erschließt sich mir nicht intuitiv. "Vorhanden in einer Liste" mit "und" und "oder" hatte ich nicht verstanden. Das hat mich bei Löschen von Kontakten ca. 80 Kotaktdaten gekostet, weil sie auch aus den anderen Listen gelöscht wurden. Switched from [GetResponse](https://www.capterra.com/p/153948/GetResponse/) Getresponse war mir zu teuer, da ich nur ein Teil des Angebots genutzt habe. Review Source NG Neno G. Multi-job Experiences in FSD, IT, Networking, and Multimedia design and creation Computer Networking Used the software for: I used a free trial ### "One package for Many Solutions " November 20, 2024 5.0 easily to setups and quick to find everything you need in organize category and menu Pros Free to help new entrepreneur in marketplace of e-commerce Cons some Paid features that easily and important to use, unfortunately it's required upgrade plan and as starter it will not help to move on because not yet know about the marketplace how will be Alternatives considered [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[Gmail](https://www.capterra.com/p/202338/Gmail/)[Hostinger](https://www.capterra.com/p/218357/Hostinger/) Reason for choosing Brevo management in one dashboard instead of manually Switched from [SMTP2GO](https://www.capterra.com/p/166646/SMTP2GO/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) struggling with quick setup and easy to use Review Source MS Mayank S. Director Education Management Used the software for: 1-2 years ### "Excellent platform for marketing" April 10, 2025 5.0 Pros SImplicity of the options given on the web. Cons The least point to dislike brevo is only amount they are charging. Switched from [Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Easy to use is the main reason to switch. Review Source MR Marcos R. CEO E-Learning Used the software for: Less than 6 months ### "Da praticidade de uso à informações precisas" October 3, 2024 5.0 No geral é muito boa e ainda tem ferramentas que não exp´lorei por pura falta de tempo Pros Da praticidade de uso, usabilidade muito alta, informações precisas, retorno coeerente dos dados, acompanhamento de todas as campanhas e de serviços necessários em um só lugar par se fazer marketing Cons No momento não tenho nada contra, sinto que vcs conseguiram desenvolver um produto adequado as minhas necessidades Review Source VR Verified Reviewer Estagiária Comercial Airlines/Aviation Used the software for: I used a free trial ### "Avaliação do Brevo: Uma ótima plataforma." September 10, 2025 5.0 Ótima, recomendei para os meus colegas do escritório, conversei com a própria empresa para tentar usarmos por aqui. :) Pros Facilidade de uso, o design da plataforma, a forma que se comunicam com os clientes (UX) e o suporte. Cons O gerenciamento de e-mail, algumas atualizações que são um pouco confusas e as configurações de ativar o e-mail demorei para achar rs Review Source Talk to a Capterra advisor for free and get results within 15 minutes.