# Page 29 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 29 - Is Brevo the right Email Marketing solution for you? Explore 3450 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3450)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 14th, 2026

# Page 29 - Reviews of Brevo

## Showing most helpful reviews

Showing 701-725 of 3450 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MN

Muna N.  
Designer  
Cosmetics  
Used the software for: I used a free trial

### "My experience with Brevo!!"

January 22, 2026

5.0

my overall experience is very nice and i satisfied and i like i have become organized which make my life efficient.

Pros

Brevo is easy to use and well suited for email and SMS marketing. It helps manage campaigns, contacts, and automation in one place. The platform offers good analytics to track performance.

Cons

Some advanced features are only available on paid plans. The interface can feel limited for complex campaigns. Occasional delays in email delivery or reporting may occur.

Review Source

GG

Gabe G.  
SEO Consultant  
Internet  
Used the software for: 2+ years

### "My digital wingman for smart newsletters and automation."

September 24, 2024

5.0

Above all, this tool has made the creation and management of our newsletter campaigns much easier. No time wasted and it is more accurate.

Pros

Brevo simply delivers. Whether it's about launching a newsletter campaign or managing complex automations. The user interface is so intuitive that even the newest of users can find their way around immediately. When it comes to automation, Brevo really won me over.

Cons

As much as I appreciate Brevo, there are a few things that need improvement. The learning curve for some of the more advanced features should not be underestimated. It would be great if you were given a little more guidance with more complex tasks.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

A high level of technical understanding is required to work with Constant Contact. It was inconveniencing.

Review Source

RM

Robert M.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "A Great Program To Create And Send Interactive Emails."

March 15, 2025

5.0

My overall experience using Brevo was very positive!

Pros

Easy to create a "stunning" email with embedded photos, videos and buttons (that link to other things).

Cons

Takes awhile to learn about all the features and how to use them correctly.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp is too expensive and is more difficult to use.

Review Source

DK

Daniel K.  
Owner  
Music  
Used the software for: Less than 6 months

### "Brevo - great tool and even better support"

April 9, 2025

5.0

Great software, great possibilities and in my case a really competent and fast support. This is also the fact which made me stick with Brevo.

Pros

Brevo offers a great range of possibilities to handle email newsletters

Cons

The “look and feel” off the software could do with a little overhaul. The design looks a bit dated

Switched from

[XCAMPAIGN](https://www.capterra.com/p/248397/XCAMPAIGN/)

Mainly cost issues, slow support, no option to have more than one user

Review Source

MS

Melinda S.  
Office Manager  
Retail  
Used the software for: Less than 6 months

### "Best email marketing platform!"

April 17, 2025

5.0

Overall, my experience has been very smooth, unlike other email marketing companies I tried working with.

Pros

Brevo is affordable, easy to use, and has all the features I need.

Cons

Hard to say, but probably that the stats are limited on the paid starter plan.

Alternatives considered

[EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[Moosend](https://www.capterra.com/p/147042/Moosend/)

Reason for choosing Brevo

The other companies were difficult to work with and did not have good customer service.

Review Source

GA

Goran A.  
Music Producer  
Music  
Used the software for: 2+ years

### "awesome and simple"

April 6, 2025

5.0

awesome but please include iframe for a reason mentioned above

Pros

simplicity which i really like ! totally recommended it !

Cons

no iframe support which is in my case very important since i use brevo for sending out my music to various dj's magazines and stuff !

Review Source

GT

Giovanna T.  
Marketing Coordinator  
Hospitality  
Used the software for: 1-2 years

### "Honest review on Brevo"

January 29, 2025

4.0

The overall experience with Brevo is very positive, sometimes, difficulties are encountered but mostly solved either with their online information, or with the customer support.

Pros

The platform is in general easy to use, it is most of the times very intuitive and it doesn't generate lots of questioning. In case you have problems, questions or doubts, they have plenty of information available online which you can read and try to solve by yourself. In case you need the support team, they answer relatively quickly.

Cons

The platform seems to have some bugs that are not explained. Sometimes you design a newsletter, and once you send a test, it is received differently and with some bugs (a photo that you placed to be small appears huge in the newsletter test).

Review Source

FV

Frank V.  
Owner  
Retail  
Used the software for: 2+ years

### "Gemakkelijk te gebruiken - prijs/kwaliteit ok."

December 14, 2024

4.0

Pros

Gemakkelijk om te gebruiken: zowel de import van de contacten als het opmaken van mailings zijn eenvoudig.

Cons

Not available in Dutch. Page with contacts is too complicated. 1 central contact database would be easier: each campaign uses a different targets.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Omdat de vorige leverancier te duur was en ik maar 5000 mails/maand kon sturen, terwijl ik er iets meer nodig had.

Review Source

JMM

Jean Michel M.  
administrateur  
Retail  
Used the software for: Less than 6 months

### "un bon produit a recommander"

February 9, 2025

4.0

j'aime ce produit et je m'en sers régulièrement

Pros

la simplicité et la puissance de l'outil de communication

Cons

la prise en main pour configurer les campagnes

Review Source

VF

Vania F.  
Marketing Manager  
Chemicals  
Used the software for: I used a free trial

### "Very good experience. Recommended"

April 14, 2026

5.0

Very good, Very easy to use, intuitive and user-friendly tool. Dashboards with campaign results are also practical.

Pros

Very easy to use, intuitive and user-friendly tool. Dashboards with campaign results are also practical.

Cons

It could have at least 500 contacts, but since it's a free plan, that's fine. It could also warn users which email addresses are invalid before uploading contacts.

Review Source

GD

Gary D.  
Luxury and Probate Specialist  
Real Estate  
Used the software for: I used a free trial

### "Brevo's user friendly experience makes it fast to get your message out."

July 7, 2025

5.0

I have an event I'm promoting, but I can already tell I'll be upgrading my account, it's totally worth it.

Pros

It's very easy to use and offers great freedom to be creative with your designs and ideas. I recommend Brevo to anyone and everyone.

Cons

Nothing yet. I really like it. It was easy to import my contacts. Add new contacts, create a campaign and send it out. All done within 30 minutes.

Switched from

[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Was just looking for something new, I didn't feel the freedom with Aweber that I have with Brevo.

Review Source

MS

Mayank S.  
Web Admin  
Textiles  
Used the software for: I used a free trial

### "Easy to use and scalable"

May 17, 2025

5.0

It's all good, I used it before, so I am familiar with it and highly recommend it for its simplicity to use.

Pros

Easy to use and scalable. Integration with WordPress & Automations. With an all-in-one dashboard for smooth operation.

Cons

I encountered a hiccup during the signup process, so I raised a support ticket. It has been resolved now.

Review Source

JH

Jame H.  
Founder  
Human Resources  
Used the software for: Less than 6 months

### "Satisfied Customer"

January 24, 2025

5.0

It’s been an easy entry and easy start to our time with the platform. So far so good.

Pros

It’s great ! Very intuitive and simple to use. Not over engineered and the templates work well. A straightforward tool that allows us to market effectively.

Cons

The colour scheme ! But seriously not much at present.

Review Source

CT

Channa T.  
Business Development Manager  
Hospitality  
Used the software for: Less than 6 months

### "Business Development Manager"

May 19, 2025

5.0

It is simple and easy to use, fast and smooth. If possible, could Brevo increase the free 500 emails/day?

Pros

It is simple and easy to use, fast and smooth

Cons

The contact ID# seems not useful and not editable

Review Source

FK

Frank K.  
Director  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Best crm ever."

April 6, 2025

5.0

All in one system. For my company I feel lile I have controle.

Pros

Crm, email and campaigns that I can do automations with, save me alot of time and most of it are free.

Cons

All good, I dont have nothing to add here.

Review Source

PH

Paul H.  
Managing Partner  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Great Service Great Value "

February 5, 2025

5.0

A+ Easy to follow menus, campaign reports are good detail

Pros

Ease of use, easy to import contacts, and understand the lists

Cons

No customer support phone number to speak with some however pretty fast email support

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

pricing and reviews were pretty good- we are happy so far.

Review Source

AG

Alan G.  
MD  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Review for brevo"

March 4, 2025

5.0

It is easy to set the campaign ,and send email is high rate to reach customers .But it is a little high for price .

Pros

it can have the high rate to reach potential customers .

Cons

price is too high per mail ,if can have half cost down ,that will be much better

Review Source

NM

Ningaiah M.  
Senior bdm  
Computer Software  
Used the software for: 6-12 months

### "Review of service "

April 6, 2025

5.0

Pros

Ease of use , step by step approach, intuitive

Cons

Need to refresh , need to wait for some time for refresh

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Better over view of email campaign and automation

Review Source

gG

goran G.  
digital marketing  
Design  
Used the software for: I used a free trial

### "great usefyll platform for marketing"

February 22, 2025

5.0

i on my first campaihge but fir now is 10 from 10

Pros

easy to use practical usefull price of package is fair

Cons

drop n drag system reports nice templates

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

because price and simplicity and many solution for creating designe

Review Source

DG

Daniel G.  
Director de Marketing  
Law Practice  
Used the software for: Less than 6 months

### "Una solución potente y fácil de usar"

June 11, 2025

5.0

Lo utilizamos para contactar a nuestros clientes de un despacho de abogados en inmigración en Estados Unidos. Nos ha permitido estar en contacto con ellos y actualizarlos respecto a temas de inmigración.

Pros

Es sencillo, intuitivo y facil de personalizar. La interfase te va llevando de la mano para crear tu campaña.

Cons

Hasta ahora no he encontrado cosas negativas, quizá las plantillas son limitadas. Aunque hay variedad no he podido encontrar una para nuestra área. De todos modos he personalizado para solucionar.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mejor costo y por las mismas herramientas.

Review Source

LS

Luke S.  
Marketing and Web Admin  
Automotive  
Used the software for: Less than 6 months

### "Great Support"

March 11, 2025

4.0

So far the support team have been great. The platform is easy to use.

Pros

The speed of customer support getting back to me and the many ways to contact them.

Cons

If you have a large list of contacts which is not up to date, you could get your account suspended for having to many unsubscribed contacts.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

They kept increasing the price every year.

Review Source

GR

Geneviève R.  
Operations Coordinator  
Civic & Social Organization  
Used the software for: 1-2 years

### "Ease of use "

January 23, 2025

4.0

Easy, accessible and useful for outreach!

Pros

It is very easy to use the site - setting up email campaigns, editing contacts. It is incredibly intuitive and I greatly appreciated that after using difficult websites like Salesforce.

Cons

Not having a way to save data for contacts in case there is an accidental wipe which happened to us.

Review Source

GK

Georgi K.  
Sales Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Fair price and features with potential for more"

December 17, 2024

4.0

Our overall experience is very good and we will continue using Brevo.

Pros

Good price and relatively easy to use with logical interface.

Cons

No email campaign automation and lacking AI features. Conversion tracking should be easier.

Alternatives considered

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Price and ease of use to match our business needs.

Review Source

KP

Kleverson P.  
autonomo  
Accounting  
Used the software for: 1-2 years

### "Envios de e-mail automáticos"

February 17, 2025

5.0

já utilizo a mais de um ano, tem me atendido perfeitamente. Uso especificamente para o envio de e-mail, pré-agendados.

Pros

Fácil de utilizar, programável para envios automáticos podendo selecionar dia e horário.

Cons

até o momento, nada de contra... todas as funcionalidades que utilizei me atenderam perfeitamente.

Review Source

AM

Albert M.  
Libero professionista  
Information Technology and Services  
Used the software for: 2+ years

### "Brevo, attima scelta per le DEM"

January 28, 2025

4.0

nel complesso tra l'ottimo ed il top, mi sono trovato e la consiglio

Pros

la semplicità di utilizzo e le funzionalità extra

Cons

manca la possibilità di inserire un countdown nel corpo della newsletter

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

troppo ingessato, molte cose erano complicate da fare

Review Source

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