# Page 30 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 30 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3406)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 30 - Reviews of Brevo

## Showing most helpful reviews

Showing 726-750 of 3406 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BO

Bobby O.  
Manager  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Brevo Review"

March 25, 2025

5.0

No issues at hand. Easy navigation and simplicity at its best.

Pros

Simplicity with ease of use and easy navigation

Cons

Crowded dashboard to say the least, but overall this doesn't impact the rating given.

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Reason for choosing Brevo

price points. And research led that emails (some) likely to end up in spams.

Review Source

AJ

Avijeet J.  
Executive  
Publishing  
Used the software for: I used a free trial

### "unlimited emails"

March 11, 2025

3.0

Everything is ok, but the option of unlimited emails must be given on a monthly basis in any of the Business plans, along with credits.

Pros

Easy and Simple Platform offers fast service.

Cons

Simple steps to create an account and execute.

Review Source

BA

Bayo A.  
Marketing Manager  
Apparel & Fashion  
Used the software for: 1-2 years

### "BREVO with ME"

September 16, 2024

5.0

I must say, I absolutely love it! The interface is clean, intuitive, and incredibly easy to navigate. Brevo offers a fantastic range of options, from email marketing to WhatsApp and bulk SMS, making it a versatile platform for all my business communication needs. Plus, their customer support is top-notch—whether through support emails or their responsive team on Twitter, they've been consistently helpful. Highly recommend!

Pros

Im a design fanatic. Brevo is easy on the eye and really detailed.

Cons

Increase free limit from 300 to 500 per day. Pretty please lol

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

It looks Kinda boring and millennial. Brevo gave me Gen z vibes.

Review Source

VD

Vanja D.  
ICT Coordinator  
Education Management  
Used the software for: 1-2 years

### "Brevo is the best"

March 17, 2025

5.0

Ease of use and the ability to link the chat option to the page.

Pros

The fact that you don't charge by the number of contacts in your lists.

Cons

inability to top up credit for sending emails if the limit is exceeded

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Because of amount of email contact we don't use often

Review Source

DK

Daniel K.  
Owner  
Music  
Used the software for: Less than 6 months

### "Brevo - great tool and even better support"

April 9, 2025

5.0

Great software, great possibilities and in my case a really competent and fast support. This is also the fact which made me stick with Brevo.

Pros

Brevo offers a great range of possibilities to handle email newsletters

Cons

The “look and feel” off the software could do with a little overhaul. The design looks a bit dated

Switched from

[XCAMPAIGN](https://www.capterra.com/p/248397/XCAMPAIGN/)

Mainly cost issues, slow support, no option to have more than one user

Review Source

JP

John P.  
Founder, CEO  
Construction  
Used the software for: I used a free trial

### "Great email marketing software"

April 4, 2025

5.0

Pros

\* Identifies and automatically removes duplicate emails. \* Attractive email templates. \* Detailed email delivery statistics.

Cons

The free plan, while generous, has a small sending limit (300 emails per day)

Review Source

RM

Rubén M.  
Manager  
Facilities Services  
Used the software for: 2+ years

### "Aplicación intuitiva y eficaz"

September 5, 2024

5.0

Muy buena experiencia, estamos contentos. Trabajamos con ella y seguiremos trabajando, especialmente si siguen implementando mejoras como estamos viendo.

Pros

Su facilidad de uso y programación. Es intuitiva y resolutiva. Es nuestra herramienta de comunicación con los clientes y estamos muy satisfechos.

Cons

Considero que, dado el avance en inteligencia artificial que estamos viviendo y la importancia de una comunicación inmediata y eficaz con los clientes, podrían mejorar en este aspecto con un Chatbot más entrenado y la propia integración de whatsapp para poder gestionar toda la comunicación de una empresa sin abandonar Brevo.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Relación calidad-precio no tenía rival para nosotros.

Review Source

SW

Simona W.  
Head of marketing  
Construction  
Used the software for: Less than 6 months

### "It’s really good"

July 23, 2025

4.0

Pros

Brevo is a well-made tool because of its flexibility and efficiency. It helps me to create smooth campaigns. The software has a very intuitive interface, and you can reach the needed functions very fast.

Cons

Problems happen often with saving forms and with activating SMS credits. The analytics reports aren’t clear or complete.

Review Source

GA

Goran A.  
Music Producer  
Music  
Used the software for: 2+ years

### "awesome and simple"

April 6, 2025

5.0

awesome but please include iframe for a reason mentioned above

Pros

simplicity which i really like ! totally recommended it !

Cons

no iframe support which is in my case very important since i use brevo for sending out my music to various dj's magazines and stuff !

Review Source

NL

Nenad L.  
CTO  
Fund-Raising  
Used the software for: 6-12 months

### "You asked me for a review :)"

March 28, 2025

5.0

Your documentation is perfect, support has a quick response time, which is great

Pros

Simple and clean UX. In 1 platform, 1 found both CRM pipeline and email templates from which we will extract contacts and use in the CRM.

Cons

You are not providing the IMAP setup. Some emails are still going to spam.

Review Source

kE

khalid E.  
Founder  
Food & Beverages  
Used the software for: I used a free trial

### "time saving and effort all-in-one service"

September 21, 2024

5.0

My overall experience with Brevo has been highly positive. The platform is user-friendly, making it easy to manage email marketing campaigns with automation. I appreciate its robust features, such as the ability to create multiple mailing lists, run advanced campaigns with just a few steps, and integrate various web and chat elements seamlessly. The live widgets are particularly impressive, offering real-time engagement tools that enhance website or SaaS functionality. Additionally, the ability to incorporate WhatsApp campaigns has added great value. Overall, Brevo has streamlined my marketing efforts and delivered effective results.

Pros

This service has completely transformed my approach to email marketing with automation. It saves time and offers fantastic features like multiple mailing lists, easy-to-run advanced campaigns, seamless integration of web interfaces and chat elements, and highly sophisticated live widgets for websites or SaaS platforms. I've tried it, and it has been incredibly helpful, and also provides WhatsApp campaigns.

Cons

only Up to 300 emails per day, you need to purchase, 7.5$ monthly for No daily sending limit

Review Source

EB

Elaine B.  
Communications Committee Chairperson  
Sports  
Used the software for: Less than 6 months

### "Email marketing made simple"

February 23, 2025

5.0

Previous experience with other online services made the switch easy. The email generator interface is really simple and easy to figure out.

Pros

Honestly? The price is what our small non profit organization needs. Support was good with responses within 24-48 hours.

Cons

Not sure if this capability exists, but the ability to isolate recipients that do not engage so they can be manually removed.

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Reason for choosing Brevo

Cost annually was less than half. Provided all our needs.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Cost. We are a non profit organization. Bravo was less than half the cost. Allows us to keep our members informed in a professional way.

Review Source

FK

Frank K.  
Director  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Best crm ever."

April 6, 2025

5.0

All in one system. For my company I feel lile I have controle.

Pros

Crm, email and campaigns that I can do automations with, save me alot of time and most of it are free.

Cons

All good, I dont have nothing to add here.

Review Source

MS

Mayank S.  
Web Admin  
Textiles  
Used the software for: I used a free trial

### "Easy to use and scalable"

May 17, 2025

5.0

It's all good, I used it before, so I am familiar with it and highly recommend it for its simplicity to use.

Pros

Easy to use and scalable. Integration with WordPress & Automations. With an all-in-one dashboard for smooth operation.

Cons

I encountered a hiccup during the signup process, so I raised a support ticket. It has been resolved now.

Review Source

SC

Susan C.  
Marketing Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Highly Recommend "

October 4, 2024

5.0

positive experience have used almost two years

Pros

very useful for communicating with website visitors

Cons

would like more statistics on website visitors

Switched from

[3CX](https://www.capterra.com/p/158704/3CX/)

3cx was slowing down website and needed to disable

Review Source

CT

Channa T.  
Business Development Manager  
Hospitality  
Used the software for: Less than 6 months

### "Business Development Manager"

May 19, 2025

5.0

It is simple and easy to use, fast and smooth. If possible, could Brevo increase the free 500 emails/day?

Pros

It is simple and easy to use, fast and smooth

Cons

The contact ID# seems not useful and not editable

Review Source

AR

Allan R.  
Owner  
Retail  
Used the software for: 6-12 months

### "Great Marketing tool"

February 1, 2025

5.0

I found it very easy to use and I am a beginner.

Pros

Easy to use, did everything that I wanted

Cons

I can't say that there was anything that I didn't like.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square Marketing](https://www.capterra.com/p/276660/Square-Marketing/)

Wanted more control,, over what I was doing

Review Source

NT

Neel T.  
ceo  
Marketing and Advertising  
Used the software for: 6-12 months

### "Brevo Review"

November 11, 2024

4.0

Our overall experience with Brevo has been positive. The platform offers a user-friendly interface and helpful automation features that simplify our campaign management. While there are some areas for improvement, particularly in reporting and advanced workflow capabilities, Brevo has been effective for our core marketing needs and has contributed to our engagement efforts.

Pros

Brevo’s user-friendly interface makes it easy to set up and manage campaigns quickly, streamlining our workflow effortlessly. The platform offers robust automation features, which enhance engagement and help us achieve our marketing goals more efficiently.

Cons

The reporting features in Brevo could be more detailed, as we sometimes struggle to get deeper insights into campaign performance. Occasionally, the automation workflows can be a bit limited, making it challenging to implement more complex marketing sequences.

Review Source

LS

Lorena S.  
Responsable  
Retail  
Used the software for: 1-2 years

### "Una plataforma confiable y fácil para el email marketing"

October 28, 2024

5.0

En general, mi experiencia con Brevo ha sido positiva. Es una herramienta que facilita mucho la gestión de campañas y ahorra tiempo con sus automatizaciones. Es una solución completa para quienes buscan simplicidad y efectividad en el marketing digital. Sin embargo, con algunos pequeños ajustes en su velocidad y personalización de informes, podría ser aún mejor.

Pros

Lo que más me ha gustado de Brevo es su interfaz intuitiva y amigable. La plataforma facilita mucho el proceso de crear y gestionar campañas de email marketing, incluso para alguien sin experiencia técnica. Además, sus herramientas de automatización y segmentación son bastante completas, lo que ayuda a personalizar la comunicación y mejorar los resultados.

Cons

En ciertas horas de alta demanda, la plataforma puede ir algo lenta.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Brevo me ofrecía los servicios que necesita a un precio más económico.

Review Source

TD

Thinus D.  
Graphic and Web Designer  
Food & Beverages  
Used the software for: Less than 6 months

### "Great product and fantastic UI."

April 11, 2025

5.0

Generally very happy! Tickets are handled in a professional and timeously manner.

Pros

The ease of use. It's easy to navigate the UI. No long-winded searches to find what you are looking for. Everything is clearly laid out and easy to understand.

Cons

I'm having some trouble integrating Brevo with my website, specifically getting forms to collect data.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Brevo is far better priced for the same, if not more / better features.

Review Source

AJ

Alex J.  
Mortgage Broker  
Real Estate  
Used the software for: Less than 6 months

### "Brevo Review "

April 2, 2025

5.0

But I love and they adding more feature for my marketing

Pros

I like the campaign system is easy and simple to use it.

Cons

To subscribe to the sms it takes a longtime

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

The price was too high with mailchimp so I got to use Brevo. Brevo is really user friendly and the price is really.

Review Source

KA

Ken A.  
Owner  
Sports  
Used the software for: Less than 6 months

### "Integrated Marketing Campaigns Made Easy "

January 26, 2025

5.0

My experience has been a very positive one. I’m extremely pleased.

Pros

Intuitiveness. Breadth of features and options and how everything seamlessly works together.

Cons

I didn’t like the automatic up charge when I went over 5000 contacts. A warning would have been nice.

Switched from

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

I hadn’t used it for awhile and when I came back my data was gone. I could still sign in and could see everything but it didn’t work and their support team said yes that’s what happens when you don’t come back for a while and there’s nothing they could do for me. But I am so glad that happened. I had no idea what I was missing out on in Brevo.

Review Source

GD

Gary D.  
Luxury and Probate Specialist  
Real Estate  
Used the software for: I used a free trial

### "Brevo's user friendly experience makes it fast to get your message out."

July 7, 2025

5.0

I have an event I'm promoting, but I can already tell I'll be upgrading my account, it's totally worth it.

Pros

It's very easy to use and offers great freedom to be creative with your designs and ideas. I recommend Brevo to anyone and everyone.

Cons

Nothing yet. I really like it. It was easy to import my contacts. Add new contacts, create a campaign and send it out. All done within 30 minutes.

Switched from

[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Was just looking for something new, I didn't feel the freedom with Aweber that I have with Brevo.

Review Source

NK

Nadeem K.  
Tech Lead  
Computer Software  
Used the software for: 6-12 months

### "Solid transactional email service with good automation "

October 17, 2024

5.0

Effective for basic transactional emails great for startup

Pros

Solid transactional email service with good automation.

Cons

Limited advanced features on lower plans.

Switched from

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

I switched from SendGrid to Brevo because Brevo offers a more user-friendly interface and better automation features for a lower cost, making it a better fit for my needs, especially as a startup.

Review Source

LA

Luan A.  
Product Owner  
Computer Software  
Used the software for: 1-2 years

### "Brevo is great"

February 4, 2025

5.0

I like that there are free plans for beginners and as my company grows I can pay more at Brevo and scale along with it. Very easy to use.

Pros

Easy to use, fair pricing, scale as the company scale

Cons

Charging for automations. I believe it would be better if smaller plans could buy automation credits.

Switched from

[RD Station](https://www.capterra.com/p/180098/RD-Station/)

Price, and I didnt like RD Station, Brevo is better.

Review Source

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