# Page 31 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 31 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3406) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 31 - Reviews of Brevo ## Showing most helpful reviews Showing 751-775 of 3406 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use jF jen F. CEO Sports Used the software for: Less than 6 months ### "Sad that it didn't work for me but I liked it" February 13, 2025 4.0 excellent. I think that this product has such potential especially at the price point. Pros Great customer service The website is really user friendly Cons It was meant for marketing platform and not fully what we needed because I really liked the product. I think helping with explaining the automatons in a more nuanced way. I don't know like the deals aspect of the sales platform. Review Source TT Tim T. Author Publishing Used the software for: Less than 6 months ### "The best, most affordable option for indie authors." December 11, 2024 5.0 It's been really easy to use. As an indie author, I am so grateful to have a professional, affordable solution for reaching my readers. Pros Brevo has an Intuitive user interface that I was able to use without having to look up any tutorials. That, and the reasonable pricing (nearly half as much as major competitors). Cons When building the newsletter, the interface can get a little clunky at times, though that's easily remedied by saving and re-opening it. Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Mailerlite became cost prohibitive for me. Review Source SO Sarp O. Founder Internet Used the software for: 6-12 months ### "Perfect for personalized email campaigns" January 25, 2025 5.0 Pros Great for sending customised marketing campaign emails in bulk Cons It has a great UI but sometimes the chat page won't load properly Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing Brevo More affordable and easy to navigate the menus and create email campaigns Review Source JM Jason M. Chef de projet Internet Used the software for: 1-2 years ### "Fluide et robuste" December 23, 2024 4.0 Pros Sa puissance et sa fluidité. C'est un outil complet pour la gestion des compagnes de mailing Cons Franchement, je ne vois pas de point d'amélioration pour le moment à part que le prix est un peu élevé par rapport à marché Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Pour la fluidité et le support utilisateur Review Source HG Hannah G. Design and Projects Marketing Manager Hospitality Used the software for: 6-12 months ### "An excellent alternative to larger brands" July 26, 2024 4.0 We made the switch to Brevo from a well-known large e-marketing platform and we found the ease of use better, the design capabilities better and the quality of customer service better, it was also 1/10th of the price and allowed us to expand our contacts further than the bounds of our previous subscription. Despite it having some way to go in extra features, it is a good starting platform and the customer service team are excellent and efficient. Pros Value for money is excellent, the customer support is great and it is really easy to create excellent-looking campaigns, the templates are nice and there is room for lots of customisation. Cons I wish they had more functions to separate mailing lists, with the ability to create different brand libraries and have them assigned to certain lists. I run multiple campaigns with different brands and having to re-do the brand library every time is frustrating. Alternatives considered [Airship](https://www.capterra.com/p/163460/Web-Notify/)[Braze](https://www.capterra.com/p/155423/Appboy/)[Sprout](https://www.capterra.com/p/175756/Sprout/)[Omnisend](https://www.capterra.com/p/153508/Omnisend/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Brevo Cost, vibe, website look, platform reviews and membership plans Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Cost, capabilities and design mostly. We were paying lots of money for mailchimp but felt like we weren't getting the level of service we needed. Brevo having no contacts cap and a wider range of design options made it the ideal choice for us. We are a small independent company and value the customer service we get from brevo. Review Source JG Jayant G. Financial Consultant Insurance Used the software for: Less than 6 months ### "Excellent Sales Tool" February 4, 2025 5.0 It’s been good. I like how there are multiple tools covering all aspects of the sales process, allowing me to really tailor the experience for my customers. Especially useful are the short articles with tips on what to do and not to do. Pros I like how I can organise my contacts systematically. Before I was just using an excel sheet, so this is a real upgrade. Cons Not much! I’ve only just begun using it. Though I do wish it was easier to use on iPad, or even better - if there was an iPad app for it. Review Source MV Moritz V. Intercultural Worker Non-Profit Organization Management Used the software for: Less than 6 months ### "Great option for beginners! " November 24, 2025 5.0 I was looking for a good tool for a beginner like me and Brevo was much more intuitive than others I tried. I have already told colleagues about Brevo! Pros The campaign builder was very intuitive. Loved the test option and how easy it is to switch between Email and Mobile view. Customer support was super quick when I needed them. Cons As a beginner I love to have short video tutorials for different functions. I couldn't find those on Brevos site and there were also few third party videos for what I was looking for. Review Source KV Karthik V. Co-Founder Information Technology and Services Used the software for: I used a free trial ### "Brevo is my go to tool for Email Marketing" April 6, 2025 5.0 Pros Easy Interface & awesome features. Brevo comes handy and it gives users the best interfaces to manage thinsg easy. Cons Customization of the Email Templates can be better. Review Source SH Sakib H. CEO Computer Software Used the software for: Less than 6 months ### "Brevo is amazing" March 6, 2025 5.0 Really satisfied with everything. The UX is great, it helps you import contacts, set up email templates, campaigns quickly. I watched their tutorials both on website and on youtube, learned quite a few things about marketing and emails in general. Pros Simple and intuitive interface. Also I appreciate the generous free plan since I am a solopreneur. Cons I would like to be able to copy-paste email templates and campaigns more easily. Alternatives considered [Bluehost](https://www.capterra.com/p/229168/Bluehost/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Mailjet](https://www.capterra.com/p/130105/Mailjet/) Reason for choosing Brevo Much cheaper, has a free plan, easy to use. Review Source DG Duane G. Founder Management Consulting Used the software for: Less than 6 months ### "Fast, Easy and Convenient" June 24, 2025 5.0 We are a business solutions company and we ended up signing up with their partner program. This is an indication that we loved how easy and fast everything was setup. Pros The ease of setup and the fast response time of the support team. Onboarding was quick and easy as well as the setting up of the campaigns. Cons If there is anything, there are not much styles or designs or customizations you can do on the email itself. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The ease of use, the functionality and the price Review Source HO Haroldo O. vendedor Retail Used the software for: 6-12 months ### "Ache Ofertas" November 18, 2025 4.0 Boa Pros Facilidade da plataforma Cons Os planos são muito confuso de entender. Diz ilimitado, porem não são. Review Source MP Maria P. Marketing Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Buena herramienta y fácil de usar" November 5, 2024 5.0 Una herramienta eficaz y práctica, con un buen programa de soporte y asistencia al usuario. Pros Es intuitivo, funciona bien y tiene un servicio de soporte eficiente. Cons Es limitado en cuanto a diseño de las campañas, poco flexible y con no demasiadas opciones. A veces da problemas con esto. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Mailjet](https://www.capterra.com/p/130105/Mailjet/) Reason for choosing Brevo Por el precio y facilidad de uso. También la gestión. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Por el sobrecoste de la herramienta y el poco rendimiento que le sacábamos. Review Source RM Rachel M. Head of Marketing Broadcast Media Used the software for: 6-12 months ### "Great Customer Support " October 21, 2024 5.0 Simple to use and navigate. Set up automation work flow easily and subscribe form Pros Speedy and helpful customer service. Fast response time and friendly Cons None. Works well for our email automations Alternatives considered [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Competitive pricing. We use for email marketing - only once monthly and for transactional emails Review Source AB Aryya B. CEO Education Management Used the software for: Less than 6 months ### "Great Product" February 10, 2025 5.0 Overall satisfied and it is doing the job. Pros Simple, effective, easy to use templates and features. Cons SMS feature - don't work for me. I have credits but could not send to US numbers. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Pricing was the most critical, also the ease of use Review Source NG Natalia G. Marketing assistant Design Used the software for: Less than 6 months ### "Easy to use - value for money" February 17, 2025 4.0 Very good up to now ! Easy to design, easy to see reports even though you have to pay more to get some insights. Pros It is very easy to use. I like that you can easily correct the mobile version of your design ! Cons Would be nice if reports were available in free version as well. Also the starter plan should include the option to see which links were clicked on the campaign. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Expensive, design was outdated and not easy to fix the mobile version Review Source SS Stephane S. President Animation Used the software for: Less than 6 months ### "Convivial and complete app" January 30, 2025 5.0 Overall all’s good for now after several try of different platforms, that one is nice and convivial. Pros Simple to use , clear interface. Hope to have good results :) Cons Nothing for now. Possibly in the contact place the possility to adjust the wide of colums and add what I need Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Too expansive, no sense. And we have to pay to add user. No thanks Review Source KA Kittka A. \- Education Management Used the software for: Less than 6 months ### "Feedback from Funside Egyesület" February 6, 2025 5.0 So far we are really enjoying using the platform, it makes it easier to send emails regularly. Pros User-friendly platform, great to be able to send out emails to thousands of contacts at once. The stock photo selection is also a great feature. Cons The mapping system is a bit different from the previous ones, it can't be narrowed down as much but it's still very usable. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The price of the package for our thousands of contacts has increased significantly. Review Source NC Nicole C. Head of business development Information Technology and Services Used the software for: 2+ years ### "Piattaforma per newsletter e automazioni" November 25, 2024 4.0 Buona ma da migliorare in determinati aspetti. Pros Semplice e facile da utilizzare. Permette di fare automazioni. Cons A volte si blocca. Diciamo molto lento quando inizi a utilizzarlo per diverso tempo al giorno. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Non l’ho deciso io ma chi si occupa di questi aspetti. Review Source FL Fellipe L. Diretor Comercial Entertainment Used the software for: 2+ years ### "Ótimo serviço" January 27, 2025 5.0 Pros Gosto da facilidade que o aplicativo oferece e o conteúdo pronto e editável. Cons O custo para adicionar envios é elevado. Review Source IW Ikra W. Business Development Officer Computer Software Used the software for: 1-2 years ### "Great platform to boost your marketing campaign!" November 5, 2024 5.0 I use Brevo to make email blasting through marketing campaign to some of my prospective clients. The goal is to gain awareness and make leads which I can say have been optimally achieved by Brevo. Pros I like how simple it is to make a campaign or newsletter that I send to some prospective clients. It also saves a lot a time in doing my email marketing routine. Cons Sometimes it took a lot of time to import my contacts list Review Source MJ Mika J. CEO Information Technology and Services Used the software for: 6-12 months ### "Outstanding product experience, 5/5" April 8, 2025 5.0 Pros I like the realibility, and I like the overall usability of the product Cons Sincerely, I would appreciate if you raise the level of free emails sent monthly :) Review Source PV Paulo V. Consultor Management Consulting Used the software for: 6-12 months ### "Affordable, User-Friendly, and Efficient: My Positive Experience with Brevo" August 22, 2024 5.0 My experience with Brevo has been extremely positive. From the start, I was impressed by the platform's competitive pricing, which offers excellent value, especially for small businesses like mine. The ease of use was another highlight; the intuitive interface allowed me to start creating and managing campaigns quickly, without any prior technical experience. Additionally, the ability to schedule campaigns efficiently helped me automate and optimize my marketing efforts, ensuring that messages reached the right audience at the ideal time. Pros Interface is very easy to use, the price is quite competitive, and it includes advanced automation. Cons The email campaign editor could include more features, and the advanced automation features are not very easy to learn. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp was very expensive and the free plan did not have the necessary features. Review Source DK Dhirenkumar K. Jay ambe Food Production Used the software for: I used a free trial ### "Bravo is the best " March 4, 2025 5.0 Excellent service in multiple send mail very nice performance Pros Speed lot of mail within second sent to all Cons Create a list and template ready design so make easy to write and upload our catalog very fast and easy to send multiple mail Review Source TSB Tajinder Singh B. Proprietor Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Good to work with..." June 13, 2025 5.0 Overall an excellent experience with creation of campaign and sending bulk e-mails in just few steps. Pros Bulk e-mailing, email campaign delivery analysis, copy - paste in the contacts creation process and easy to understand interface. Cons creation of contact list is slightly tedious since we can't make changes / deletions etc in the already created contact list Review Source AN Amanda N. Office Manager Construction Used the software for: 1-2 years ### "Excellent software " June 27, 2025 5.0 Pros Love the abilities to send bulk emails with a custom design! Especially with our branded logo and our information so customers can reach us. Cons I dont like that the "schedule later" button runs off of Paris time. I can never figure out the time im going to send it and i dont know how to change it. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.