# Page 31 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 31 - Is Brevo the right Marketing Automation solution for you? Explore 3439 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3439)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 14th, 2026

# Page 31 - Reviews of Brevo

## Showing most helpful reviews

Showing 751-775 of 3439 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AO

Alison O.  
Director  
Entertainment  
Used the software for: Less than 6 months

### "Impressive and sleek bulk email service"

June 23, 2025

5.0

I'm really happy with Brevo so far, and am glad I found the company. I haven't even tapped into the full potential yet, and I'm looking forward to exploring more.

Pros

The emails look good! They're sleek and well designed and there isn't a lot of extra logo junk at the bottom!

Cons

It took me a while to figure out how it all works, but once I got it, it really clicked and it isn't too difficult.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

I like the way it looks better than the competitors. It was really important to me to have a very streamlined aesthetic without too much extra text at the bottom.

Review Source

AJ

Alex J.  
Mortgage Broker  
Real Estate  
Used the software for: Less than 6 months

### "Brevo Review "

April 2, 2025

5.0

But I love and they adding more feature for my marketing

Pros

I like the campaign system is easy and simple to use it.

Cons

To subscribe to the sms it takes a longtime

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

The price was too high with mailchimp so I got to use Brevo. Brevo is really user friendly and the price is really.

Review Source

KP

Kleverson P.  
autonomo  
Accounting  
Used the software for: 1-2 years

### "Envios de e-mail automáticos"

February 17, 2025

5.0

já utilizo a mais de um ano, tem me atendido perfeitamente. Uso especificamente para o envio de e-mail, pré-agendados.

Pros

Fácil de utilizar, programável para envios automáticos podendo selecionar dia e horário.

Cons

até o momento, nada de contra... todas as funcionalidades que utilizei me atenderam perfeitamente.

Review Source

IB

Ilenia B.  
Marketing Automation manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy, reliable, affordable."

September 17, 2024

4.0

Reliable, customer support could be improved, and it could offer more training to make certain features more intuitive.

Pros

Brevo is an extremely comprehensive email marketing platform with interesting automation features. It offers very competitive pricing, allowing you to scale over time as both the number of contacts and functionalities grow. It pays great attention to email deliverability requirements, which is crucial, especially for accounts that send to large contact lists. You can collect contacts by creating forms directly within Brevo or through plugins for the most popular CMS platforms, such as WordPress. The automation features are particularly interesting because they allow you to manage the database with internal actions as well as automate external communications via email or SMS. The e-commerce integration is also very compelling, enabling the integration of coupons, products, and orders with the shop.

Cons

The contact profiling could be improved, especially when it comes to creating and organizing CRM fields. The reporting section needs significant improvement if you want to monitor workflow performance and not just email campaign performance. Additionally, it offers a limited selection of actions and triggers in workflows.

Review Source

EB

Elaine B.  
Communications Committee Chairperson  
Sports  
Used the software for: Less than 6 months

### "Email marketing made simple"

February 23, 2025

5.0

Previous experience with other online services made the switch easy. The email generator interface is really simple and easy to figure out.

Pros

Honestly? The price is what our small non profit organization needs. Support was good with responses within 24-48 hours.

Cons

Not sure if this capability exists, but the ability to isolate recipients that do not engage so they can be manually removed.

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Reason for choosing Brevo

Cost annually was less than half. Provided all our needs.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Cost. We are a non profit organization. Bravo was less than half the cost. Allows us to keep our members informed in a professional way.

Review Source

VR

Verified Reviewer  
Publicist  
Public Relations and Communications  
Used the software for: 2+ years

### "One of the Best Email Marketing Solutions"

November 28, 2024

5.0

It is a fantastic email marking platform with lots of features

Pros

ease of use and the automation features are fantastic

Cons

The Free plan lacks some automation features that others include

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Brevo had more features in their plans and were easier to implement automation

Review Source

JG

Jayant G.  
Financial Consultant  
Insurance  
Used the software for: Less than 6 months

### "Excellent Sales Tool"

February 4, 2025

5.0

It’s been good. I like how there are multiple tools covering all aspects of the sales process, allowing me to really tailor the experience for my customers. Especially useful are the short articles with tips on what to do and not to do.

Pros

I like how I can organise my contacts systematically. Before I was just using an excel sheet, so this is a real upgrade.

Cons

Not much! I’ve only just begun using it. Though I do wish it was easier to use on iPad, or even better - if there was an iPad app for it.

Review Source

KV

Karthik V.  
Co-Founder  
Information Technology and Services  
Used the software for: I used a free trial

### "Brevo is my go to tool for Email Marketing"

April 6, 2025

5.0

Pros

Easy Interface & awesome features. Brevo comes handy and it gives users the best interfaces to manage thinsg easy.

Cons

Customization of the Email Templates can be better.

Review Source

JD

Julian D.  
Sales shop assistant  
Arts and Crafts  
Used the software for: 1-2 years

### "Great for small business."

December 17, 2024

5.0

Its been good. Just a few issues with email address verifications compliance.

Pros

Easy to use and saves all Campaign content so can keep template.

Cons

Cant move text/image boxes to anywhere on the template.

Switched from

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

To complex for small businesses as we only need to send marketing and Newsletter information

Review Source

NG

Neno G.  
Multi-job Experiences in FSD, IT, Networking, and Multimedia design and creation  
Computer Networking  
Used the software for: I used a free trial

### "One package for Many Solutions "

November 20, 2024

5.0

easily to setups and quick to find everything you need in organize category and menu

Pros

Free to help new entrepreneur in marketplace of e-commerce

Cons

some Paid features that easily and important to use, unfortunately it's required upgrade plan and as starter it will not help to move on because not yet know about the marketplace how will be

Alternatives considered

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[Gmail](https://www.capterra.com/p/202338/Gmail/)[Hostinger](https://www.capterra.com/p/218357/Hostinger/)

Reason for choosing Brevo

management in one dashboard instead of manually

Switched from

[SMTP2GO](https://www.capterra.com/p/166646/SMTP2GO/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

struggling with quick setup and easy to use

Review Source

LA

Luan A.  
Product Owner  
Computer Software  
Used the software for: 1-2 years

### "Brevo is great"

February 4, 2025

5.0

I like that there are free plans for beginners and as my company grows I can pay more at Brevo and scale along with it. Very easy to use.

Pros

Easy to use, fair pricing, scale as the company scale

Cons

Charging for automations. I believe it would be better if smaller plans could buy automation credits.

Switched from

[RD Station](https://www.capterra.com/p/180098/RD-Station/)

Price, and I didnt like RD Station, Brevo is better.

Review Source

TSB

Tajinder Singh B.  
Proprietor  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Good to work with..."

June 13, 2025

5.0

Overall an excellent experience with creation of campaign and sending bulk e-mails in just few steps.

Pros

Bulk e-mailing, email campaign delivery analysis, copy - paste in the contacts creation process and easy to understand interface.

Cons

creation of contact list is slightly tedious since we can't make changes / deletions etc in the already created contact list

Review Source

MN

Miska N.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to use and EU-hosted"

October 9, 2024

4.0

Pros

Easy to use and integrate with. EU-hosted and seems to improve as time goes by.

Cons

Editing a duplicate of a previous campaign makes you use a clunky editing interface for the visual. Absolutely impossible to use for this part. Billing tiers / license seem messy.

Alternatives considered

[Mailgun](https://www.capterra.com/p/159630/Mailgun/)

Reason for choosing Brevo

Better documentation and it was EU-hosted.

Switched from

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)

Had to get something within the EU region. Also some deliverability issues.

Review Source

KA

Ken A.  
Owner  
Sports  
Used the software for: Less than 6 months

### "Integrated Marketing Campaigns Made Easy "

January 26, 2025

5.0

My experience has been a very positive one. I’m extremely pleased.

Pros

Intuitiveness. Breadth of features and options and how everything seamlessly works together.

Cons

I didn’t like the automatic up charge when I went over 5000 contacts. A warning would have been nice.

Switched from

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

I hadn’t used it for awhile and when I came back my data was gone. I could still sign in and could see everything but it didn’t work and their support team said yes that’s what happens when you don’t come back for a while and there’s nothing they could do for me. But I am so glad that happened. I had no idea what I was missing out on in Brevo.

Review Source

sS

sanchit S.  
BDM  
Marketing and Advertising  
Used the software for: Less than 6 months

### "amazing platform"

June 3, 2025

5.0

it has been a great experience and its easy to use platform. I believe it's a really useful tool for. a business

Pros

convenient of using the platform. it is really simple for the person who is using it for the first time to understand.

Cons

daily limit of 300 emails. If I had more options I could have gotten better results to make sure before buying the paid subscription

Review Source

MJ

Mika J.  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Outstanding product experience, 5/5"

April 8, 2025

5.0

Pros

I like the realibility, and I like the overall usability of the product

Cons

Sincerely, I would appreciate if you raise the level of free emails sent monthly :)

Review Source

SC

Suchity C.  
Content creator  
Entertainment  
Used the software for: Less than 6 months

### "Brevo - the best option for content creators "

May 27, 2025

5.0

Brevo made my work easy. All my contacts were easily exported and it’s super easy to manage contacts.

Pros

As a content creator I use Brevo to send newsletters to my viewers and it was so easy to create design of newsletter in Brevo.

Cons

If there was an option of importing other newsletter designs it would have been great. It would have helped me to be more creative.

Review Source

SH

Sakib H.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "Brevo is amazing"

March 6, 2025

5.0

Really satisfied with everything. The UX is great, it helps you import contacts, set up email templates, campaigns quickly. I watched their tutorials both on website and on youtube, learned quite a few things about marketing and emails in general.

Pros

Simple and intuitive interface. Also I appreciate the generous free plan since I am a solopreneur.

Cons

I would like to be able to copy-paste email templates and campaigns more easily.

Alternatives considered

[Bluehost](https://www.capterra.com/p/229168/Bluehost/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Mailjet](https://www.capterra.com/p/130105/Mailjet/)

Reason for choosing Brevo

Much cheaper, has a free plan, easy to use.

Review Source

FS

Felipe S.  
ANALISTA DE MARKETING  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Estou amando o Brevo no meu dia a dia"

December 12, 2025

5.0

Experiencia muito positiva. Recomento bastante a todos os meus colegas do marketing pois é uma ferramenta muito poderosa e facil de usar. Diferente dos demais que conheci na internet.

Pros

O Brevo está me ajudando de forma pratica e dinâmica a alcançar mais clientes através do marketing de campanha.

Cons

O que menos gostei, foi em relação a ter que comprar créditos no aplicativo para mandar whatsapp aos contatos

Review Source

DP

Dean P.  
Director  
Music  
Used the software for: I used a free trial

### "Outstanding value for money "

July 24, 2025

5.0

Pros

Brevo was really easy to use to create our mail outs. Their customer support is amazing. Great value for money.

Cons

There wasn’t anything that I disliked about brevo. Brevo is a really easy way of mail outs. Would highly recommended Brevo.

Review Source

SO

Sarp O.  
Founder  
Internet  
Used the software for: 6-12 months

### "Perfect for personalized email campaigns"

January 25, 2025

5.0

Pros

Great for sending customised marketing campaign emails in bulk

Cons

It has a great UI but sometimes the chat page won't load properly

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

Reason for choosing Brevo

More affordable and easy to navigate the menus and create email campaigns

Review Source

SR

Sergey R.  
Delivery Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Happy user of brevo transactional emails"

December 10, 2024

5.0

It was good experience. I run into troubles and my account was suspended (totally legitimately), brevo support team helped me by providing steps I should take to have my account restored. After I followed steps my account was restored in 15 minutes.

Pros

Easy start, good functional, I'm happy with transactional emails.

Cons

I haven't find downsides yet. But I only used it for transactional emails like account email confirmation and notifications.

Switched from

[Mailgun](https://www.capterra.com/p/159630/Mailgun/)

I feel like mailgun stuck in past and don't provide what I need.

Review Source

MM

Mollie M.  
Marketing  
Hospitality  
Used the software for: Less than 6 months

### "Great Marketing Tool! "

May 29, 2025

5.0

It was quick to sign up, easy to make my email, and I appreciated the fact that I didn't have to sign up for a trial or put in credit card info.

Pros

This software is super easy to use and very affordable. It is a much better value than other email marketing tools!

Cons

I don't have any cons, it is so much easier and cheaper than HubSpot which is what I have used previously.

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

this was cheaper and easier than hubspot

Review Source

CC

Catarina C.  
Marketing Manager  
Consumer Goods  
Used the software for: I used a free trial

### "BRUMA Review"

April 1, 2025

5.0

Very good. Very user friendly and intuitive

Pros

The simplicity of the editor, and the personalization of the platform.

Cons

For now, I have nothing to point out. Only that the free account only gives the possibility of sending 300 emails.

Switched from

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

To experience another platform, and to see which one is the best for everyday use.

Review Source

AR

Allan R.  
Owner  
Retail  
Used the software for: 6-12 months

### "Great Marketing tool"

February 1, 2025

5.0

I found it very easy to use and I am a beginner.

Pros

Easy to use, did everything that I wanted

Cons

I can't say that there was anything that I didn't like.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square Marketing](https://www.capterra.com/p/276660/Square-Marketing/)

Wanted more control,, over what I was doing

Review Source

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