# Page 32 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 32 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3406)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 32 - Reviews of Brevo

## Showing most helpful reviews

Showing 776-800 of 3406 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BS

Ben S.  
Founder  
Computer Software  
Used the software for: Less than 6 months

### "I love Brevo"

March 4, 2025

5.0

Overall, my experience has been great. I’ve had no issues with the functionality and the interface is intuitive.

Pros

It’s very easy to use. I had no trouble navigating the dashboard and figuring out how to send campaign emails. I started with MailChimp but found it way less intuitive.

Cons

Nothing so far. I don’t have any negative things to say about Brevo.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I couldn’t figure out how to navigate MailChimp.

Review Source

sS

sanchit S.  
BDM  
Marketing and Advertising  
Used the software for: Less than 6 months

### "amazing platform"

June 3, 2025

5.0

it has been a great experience and its easy to use platform. I believe it's a really useful tool for. a business

Pros

convenient of using the platform. it is really simple for the person who is using it for the first time to understand.

Cons

daily limit of 300 emails. If I had more options I could have gotten better results to make sure before buying the paid subscription

Review Source

JC

José C.  
Gestor Comercial  
Information Technology and Services  
Used the software for: I used a free trial

### "Uma Solução Acessível para Email Marketing Profissional"

December 19, 2025

5.0

Brevo é uma ferramenta simples e fiável para email marketing. O plano gratuito é útil, mas o limite de 300 envios diários exige planeamento para listas maiores.

Pros

Gostei da simplicidade da interface, da fiabilidade na entrega de emails e da generosidade do plano gratuito, mesmo sem funcionalidades avançadas.

Cons

No plano gratuito, a impossibilidade de mover contactos entre listas e o limite de 300 emails por dia dificultam campanhas com mais destinatários.

Review Source

mK

manoj K.  
managing director  
Computer Software  
Used the software for: 6-12 months

### "brevo review"

December 11, 2024

4.0

very happy with the support team with their prompt action

Pros

product quality and support team prompt action. priority of security issue concern the clients

Cons

the only way to connect with brevo team is email

Review Source

CC

Catarina C.  
Marketing Manager  
Consumer Goods  
Used the software for: I used a free trial

### "BRUMA Review"

April 1, 2025

5.0

Very good. Very user friendly and intuitive

Pros

The simplicity of the editor, and the personalization of the platform.

Cons

For now, I have nothing to point out. Only that the free account only gives the possibility of sending 300 emails.

Switched from

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

To experience another platform, and to see which one is the best for everyday use.

Review Source

AT

Alan T.  
Programme Supervisor ITC  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Mailing for memberships"

July 29, 2024

5.0

Overall we have a fantastic experience with Brevo and will continue to use it for the foreseeable future.

Pros

The ease of use and setting up of the system. It works well with our membership database by being easily updatable via an excel export/import function. It is highly configurable for setting up lists and filters allow us to tailor make our content for our subscribers. The price is also good in comparison with other platforms.

Cons

If a contact changes their data within the brevo system we do not receive a report to show what has changed which would allow us to update our main database.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Price of other products was too costly or where the price was more attractive the functionality was limited.

Review Source

LM

Laura M.  
Administrative worker  
Wholesale  
Used the software for: 1-2 years

### "Great experience"

December 13, 2024

5.0

The experience is excellent - the site is fast, the concept is easy to understand and easy to use. Great support always available and many functions that we appreciate.

Pros

We appreciate the very fast support and their willingness to help with any problem.

Cons

Somewhat difficult conditions for sending e-mails, but we understand them because they strive for the best possible deliverability and quality of their services.

Review Source

JR

James R.  
Ops  
Printing  
Used the software for: 2+ years

### "A superb tool for email and customer communications"

December 19, 2024

5.0

Brevo has always been a good tool, the reporting and insight into our campaigns is beneficial.

Pros

The overall ease of use is perfect, great and easy to use, and the pricing is good.

Cons

The inability to turn off options such as CRM and select only the part you need.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

Reason for choosing Brevo

The price was better, and it gave similar or better features without forcing me to take up other options.

Review Source

kS

kamel S.  
ceo  
Commercial Real Estate  
Used the software for: Less than 6 months

### "great email send"

November 1, 2024

4.0

The speed is impressive too, making interactions smooth and seamless. Nice work on optimizing both functionality and user experience!

Pros

Great UX design—intuitive, clean, and easy to navigate.

Cons

. Nice work on optimizing both functionality and user experience!

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

it's only a trial test i havent make up my choice yet

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

testing a new solution Great UX design—intuitive,

Review Source

ML

Melissa L.  
Broker  
Real Estate  
Used the software for: I used a free trial

### "Brevo review"

March 16, 2025

4.0

Pros

300 e-mails per day sending, that's very good.

Cons

The block on emails on my lists. I would like to test and send my lists.

Review Source

MN

Muna N.  
Designer  
Cosmetics  
Used the software for: I used a free trial

### "My experience with Brevo!!"

January 22, 2026

5.0

my overall experience is very nice and i satisfied and i like i have become organized which make my life efficient.

Pros

Brevo is easy to use and well suited for email and SMS marketing. It helps manage campaigns, contacts, and automation in one place. The platform offers good analytics to track performance.

Cons

Some advanced features are only available on paid plans. The interface can feel limited for complex campaigns. Occasional delays in email delivery or reporting may occur.

Review Source

ST

Stefan T.  
Programmer  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Review Brevo"

December 23, 2024

5.0

It was really fast to upload my contacts and start a campaign in almost maximum half an hour.

Pros

The overview and the analytics in real time after starting a campaign.

Cons

For now i really do not like the fact that you cannot add a mix between templates and code or i do not know how to do that.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

GDPR problems and it was really expensive for what they offered.

Review Source

MP

Mark P.  
Managing Director  
Consumer Goods  
Used the software for: 6-12 months

### "Brevo is Bravo!"

December 8, 2024

5.0

Very useable product for marketing emails.

Pros

Easy to use. Templates work well. Sent data helps drive business

Cons

Subscription based product. It would be great if it was a one-off purchase.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Seemed to be what I was looking for. Worked well.

Review Source

TL

Timothy L.  
Director  
Real Estate  
Used the software for: Less than 6 months

### "Best business model"

March 16, 2025

5.0

Efficient and simple use. Launched weekend campaign and would like some sort of phone app that pushes results to me.

Pros

The pricing model. Not limited by contacts as others.

Cons

The colours in the brand. lol. Also, I think a straight integration with our Trillio account. We can use our local Canadian number.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Pricing model. No limit on contacts. And a bit of the crm part you have.

Review Source

NR

Naga R.  
Director  
Industrial Automation  
Used the software for: Less than 6 months

### "Brevo - Simple and Easy to use email campaign software for Marketing Automation"

October 8, 2024

5.0

We could quickly onboard ourselves and started our email campaign, we have tried other software, but this is easy to use.

Pros

Simple and ease to use email campaign software for marketing automation

Cons

Nothing, all features are quick to understand and use

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Close](https://www.capterra.com/p/132667/Close-io/)

Reason for choosing Brevo

Simple and easy to use when compared to alternative products.

Switched from

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

Simple and easy to use when compared to Bitrix24.

Review Source

DP

Dean P.  
Director  
Music  
Used the software for: I used a free trial

### "Outstanding value for money "

July 24, 2025

5.0

Pros

Brevo was really easy to use to create our mail outs. Their customer support is amazing. Great value for money.

Cons

There wasn’t anything that I disliked about brevo. Brevo is a really easy way of mail outs. Would highly recommended Brevo.

Review Source

AF

Alex F.  
Creative Director  
Design  
Used the software for: Less than 6 months

### "Pretty good so far!"

March 26, 2025

4.0

Overall it’s been pretty good so far. I’ve had no major problems and the price is great.

Pros

Good drag and drop email editor. Ability to embed Google and Adobe fonts. Great price.

Cons

Setup and configuration took some time. Had problems with the fallback font functionality.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Better pricing by a loooooooooooooong shot

Review Source

IM

Ilse M.  
Brand specialist  
Computer Software  
Used the software for: 6-12 months

### "Good drang and drop interface, API easy to connect with DB"

October 28, 2024

5.0

My experience with Brevo so far is good, they care a lot about Spam, so they have very strict Spam guidelines.

Pros

What I like about Brevo is their drag and drop interface that simplifies the design, also their templates are easy to modify. The automations are very helpful I can reach a wide audience on a click, also their API is simple to connect with my DB.

Cons

You should have phone support, I have called your phone numbers and I did not receive any response.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

You have more restrictive Spam guidelines and price

Review Source

AL

André L.  
Part Owner and Marketing consultant of Digital Umbrella.  
Arts and Crafts  
Used the software for: I used a free trial

### "Greetings from The owner of digitalumbrella.org"

November 22, 2024

3.0

I'm building up www.digitalumbrella.com with a partner in India and feel excited to apply Brevo to our overall concept. After many years of developing our web platform, we understand the work you have done to reach the level you offer to your customers.

Pros

It is the initial tool for marketing our sellers and products. Excellent and quick reply from the support. using screen records has been a great help.

Cons

Quite difficult to learn and navigate even for Internet advanced users. The advanced graphic needs sensitive fingers to complete final adjustments. Add a magnifying glass connected to your database to help the search of subjects Could be more user-friendly and to reach the best level I offer our participation free.

Review Source

RM

Rawan M.  
Digital Marketing Executive  
Oil & Energy  
Used the software for: Less than 6 months

### "Seamless and Integrated email marketing platform"

March 11, 2025

5.0

Seamless and automated. I will highly recommend it to any email marketers out there. It is a very integrated system

Pros

The automation is awesome and makes sending email campaigns easier.

Cons

Setting up the account/initial onboarding can be a bit confusing at first, but it gets better as you explore everything.

Switched from

[Elastic Email](https://www.capterra.com/p/148326/Elastic-Email/)

I wanted a more integrated marketing platform for email marketing

Review Source

JY

Joseph Y.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great Product "

October 19, 2024

5.0

So far my experience has been super positive and I have no complaints. It’s a really good choice / functionality with transparent T&Cs . I would consider using Brevo to be an advantage for any organisation that requires transparent and simple transactional mail logs. The facility to use templates is really helpful if you need to hit the floor running.

Pros

I find the email transactional logs to be super helpful . The set up is really easy with very intuitive examples and instructions. The support is first class if you need it .

Cons

I’m struggling to find a negative at the moment but will update my review if I find something I don’t like.

Alternatives considered

[Zerospam](https://www.capterra.com/p/173157/ZEROSPAM/)

Reason for choosing Brevo

Transparent logs , functionality , ease of set up

Review Source

SL

Serena L.  
Realtor and Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Perfect Solution for Small Businesses or Those New to Email Marketing"

December 6, 2024

4.0

Brevo is a great solution for our small business. It covers all the basic things we need in an email marketing platform. The editor itself is fairly simple, with an easy-to-understand interface. Importing contacts and segmenting data was simple and easy to navigate. The analytics give you an at-a-glance picture of what’s going. We haven't used all of the features but like that the functionality exists when we are ready. The cost is very reasonable with options to meet our growing needs. Overall we are very pleased with it.

Pros

User friendly and cost effective system. Love that all of the templates are responsive and mobile-friendly.

Cons

The limited number of templates to choose from.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Based on their online reviews and price options

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Based on the online reviews for Brevo made me switch

Review Source

MU

Montse U.  
Social media marketing  
Food Production  
Used the software for: Less than 6 months

### "Ottimo molto intuitivo"

December 14, 2024

5.0

Molto facile da collegare con il sito, ottime le analisi, meravigliosa gestione dell’e-commerce

Pros

una gestione molto intuitiva, traccia molto bene la parte e-commerce

Cons

L’unico problema che ho trovato sino adesso e che quando duplico una campagna non la posso rinominare

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Ho clienti piccoli che non fanno ogni mese newsletter e non vogliono spendere soldi ogni mese

Review Source

FB

Fernando B.  
Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Una solución sender muy adecuada para llevar hoy clientes de todo tipo"

September 10, 2024

4.0

Venimos de años de trabajar con Sendinblue y una vez pasados a Brevo los cambios fueron generalmente muy provechosos.

Pros

Simplicidad, facilidad, versatilidad. Cuando utilicé el help desk solucionaron rápido las dudas.

Cons

A veces necesitaba diseños más complejos y el editor me quedaba corto. De todas maneras, las opciones siempre me resultaban suficientes.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Por estar en la UE, por el precio y por algunas prestaciones

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Precio y posibilidad de gestionar diversos clientes por separado

Review Source

BS

Beatricia S.  
Sales Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Impressive email campaign management tool"

July 31, 2024

5.0

With Brevo, we can quickly and easily create and send polished emails to large groups of recipients. It's fantastic to be able to sort the contact list by different criteria so you can send emails to the right people. It has other cool features that we don't use right now, but they're there. I can easily leverage communications across numerous channels by sharing your content on social media platforms like Facebook, LinkedIn, Twitter, etc. In addition to marketing and constituent communications, we use it for all other forms of email outreach.

Pros

The ability to examine contact-specific metrics from email campaigns, such as who opened the email, who didn't, who clicked on the link, etc., is one of my favorite features of this platform. I can also see how well your campaign is doing because it automatically tracks its results. When it comes to email templates, you have a lot of choices. I like how easy it is to change the layout, color scheme, fonts and backgrounds. The interface is intuitive, and your work is saved in its current state if you need to pause in the middle of the process.

Cons

Creating an email may require some graphic design skills. Sometimes it's more trouble than it's worth to drag and drop a bunch of images into the template. The mobile responsiveness is amazing, but there is room for improvement.

Review Source

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