# Page 33 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 33 - Is Brevo the right Marketing Automation solution for you? Explore 3469 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3469) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 33 - Reviews of Brevo ## Showing most helpful reviews Showing 801-825 of 3469 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AF Alex F. Creative Director Design Used the software for: Less than 6 months ### "Pretty good so far!" March 26, 2025 4.0 Overall it’s been pretty good so far. I’ve had no major problems and the price is great. Pros Good drag and drop email editor. Ability to embed Google and Adobe fonts. Great price. Cons Setup and configuration took some time. Had problems with the fallback font functionality. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Better pricing by a loooooooooooooong shot Review Source DA Denise A. Graphic Designer Music Used the software for: 6-12 months ### "Great overall email marketing platform" February 14, 2025 5.0 I've always had great customer service, and I like the overall user experience a lot. It's my favorite of all the email marketing platforms I've used. They've done a great job of making email marketing easy and fun. Pros is really easy to use. I switched over from another platform and was able to get up and running in no time. It's simple and intuitive, but still a very powerful & versatile platform. Cons The documentation could be a bit better, and I do wish they charged monthly by number of subscribers instead of by number of emails sent. But honestly there's not much to complain about. Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Sendy](https://www.capterra.com/p/234663/Sendy/) The platforms were either overpriced or cheap but underserviced. Review Source SS Stephane S. President Animation Used the software for: Less than 6 months ### "Convivial and complete app" January 30, 2025 5.0 Overall all’s good for now after several try of different platforms, that one is nice and convivial. Pros Simple to use , clear interface. Hope to have good results :) Cons Nothing for now. Possibly in the contact place the possility to adjust the wide of colums and add what I need Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Too expansive, no sense. And we have to pay to add user. No thanks Review Source BS Ben S. Founder Computer Software Used the software for: Less than 6 months ### "I love Brevo" March 4, 2025 5.0 Overall, my experience has been great. I’ve had no issues with the functionality and the interface is intuitive. Pros It’s very easy to use. I had no trouble navigating the dashboard and figuring out how to send campaign emails. I started with MailChimp but found it way less intuitive. Cons Nothing so far. I don’t have any negative things to say about . Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I couldn’t figure out how to navigate MailChimp. Review Source KA Kittka A. \- Education Management Used the software for: Less than 6 months ### "Feedback from Funside Egyesület" February 6, 2025 5.0 So far we are really enjoying using the platform, it makes it easier to send emails regularly. Pros User-friendly platform, great to be able to send out emails to thousands of contacts at once. The stock photo selection is also a great feature. Cons The mapping system is a bit different from the previous ones, it can't be narrowed down as much but it's still very usable. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The price of the package for our thousands of contacts has increased significantly. Review Source VR Verified Reviewer Publicist Public Relations and Communications Used the software for: 2+ years ### "One of the Best Email Marketing Solutions" November 28, 2024 5.0 It is a fantastic email marking platform with lots of features Pros ease of use and the automation features are fantastic Cons The Free plan lacks some automation features that others include Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) had more features in their plans and were easier to implement automation Review Source KA Ken A. Owner Sports Used the software for: Less than 6 months ### "Integrated Marketing Campaigns Made Easy " January 26, 2025 5.0 My experience has been a very positive one. I’m extremely pleased. Pros Intuitiveness. Breadth of features and options and how everything seamlessly works together. Cons I didn’t like the automatic up charge when I went over 5000 contacts. A warning would have been nice. Switched from [SendGrid](https://www.capterra.com/p/204113/SendGrid/) I hadn’t used it for awhile and when I came back my data was gone. I could still sign in and could see everything but it didn’t work and their support team said yes that’s what happens when you don’t come back for a while and there’s nothing they could do for me. But I am so glad that happened. I had no idea what I was missing out on in . Review Source TL Timothy L. Director Real Estate Used the software for: Less than 6 months ### "Best business model" March 16, 2025 5.0 Efficient and simple use. Launched weekend campaign and would like some sort of phone app that pushes results to me. Pros The pricing model. Not limited by contacts as others. Cons The colours in the brand. lol. Also, I think a straight integration with our Trillio account. We can use our local Canadian number. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Pricing model. No limit on contacts. And a bit of the crm part you have. Review Source IM Isabel M. Project manager Marketing and Advertising Used the software for: 2+ years ### "It has 4 years I use Brevo and a love it." October 16, 2024 5.0 Great. I can manage most part of my marketing and sales strategy through it. Pros is easy to use, all in one platform and very dynamic. Cons Maybe the business model regarding the sms/whatsapp. It is very expensive. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The price, mainly. But after that I realized the platform was much more easier to use that those ones. Review Source HS Harisson S. Diretor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excelente e-mails marketing" May 29, 2025 5.0 Excelente! Não tive dificudade, a não ser, como dito, pela falta de experiência da minha parte com os e-mails markeing. Pros A praticidade do designer, os botões ficam nos lugares simpes e fácil de achar. A programação dos e-mails marketing também me ajudou muito. Cons Tive dificuldade, no primeiro momento, com a criação de modelo de e-mail marketing. Mas acredito que não seja um ponto negativo. É mais a falta de experiência. Alternatives considered [Kommo](https://www.capterra.com/p/120048/amoCRM/)[Agendor](https://www.capterra.com/p/191403/Agendor/) Reason for choosing Brevo Pela praticidade e também pelo teste grátis Review Source RM Rawan M. Digital Marketing Executive Oil & Energy Used the software for: Less than 6 months ### "Seamless and Integrated email marketing platform" March 11, 2025 5.0 Seamless and automated. I will highly recommend it to any email marketers out there. It is a very integrated system Pros The automation is awesome and makes sending email campaigns easier. Cons Setting up the account/initial onboarding can be a bit confusing at first, but it gets better as you explore everything. Switched from [Elastic Email](https://www.capterra.com/p/148326/Elastic-Email/) I wanted a more integrated marketing platform for email marketing Review Source MS– Miguel Sanc�n –. CEO Marketing and Advertising Used the software for: 2+ years ### "Gracias por existir, Brevo" October 24, 2024 5.0 ¡Fascinante! Cada día descubro más funciones de marketing automation para aplicar con clientes. La recomiendo por completo. Pros Me gusta lo intuitiva que es su interfaz, es fácil de usar y se puede sacar más provecho de las funciones. Otra cosa que me gusta mucho es que la plataforma está en varios idiomas, como español, lo cual ayuda mucho si estás empezando con email marketing. Algo que me encanta son las automatizaciones, las cuales se pueden usar, incluso, en el plan gratis. En general, es estupendo y lo recomiendo completamente. Cons No hay nada que reprochar, he usado varias plataformas de email marketing y automatizaciones desde hace diez años y esta es la mejor de todas. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Por las funcionalidades que son mejores en . Review Source SD Stanford D. Business Lead Marketing and Advertising Used the software for: 6-12 months ### "Happy and Satisfied - Brevo is the future!" November 19, 2024 5.0 Strong Deliverability Advanced Segmentation Robust Analytics Seamless Integrations Mobile-Optimized Emails A/B Testing Marketing Automation Workflows SMS Marketing CRM Integration Excellent Customer Support Pros User-friendly interface Comprehensive feature set Effective automation workflows Strong deliverability Affordable pricing Excellent customer support Cons Limited customization options for email templates Logical billing, stop charging when account is suspended Can be overwhelming for small businesses Review Source TK Tibor K. editor Media Production Used the software for: Less than 6 months ### "Our first experiences with Brevo" February 13, 2025 5.0 We are here newbies, so we don't have enough experienece to give overall review. Pros Very good analytics, detailed reports and good editor. Cons Importing and exporting between segments and lists seems to be difficult for us. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The price made a difference for us that is why. Review Source SO Sarp O. Founder Internet Used the software for: 6-12 months ### "Perfect for personalized email campaigns" January 25, 2025 5.0 Pros Great for sending customised marketing campaign emails in bulk Cons It has a great UI but sometimes the chat page won't load properly Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing Brevo More affordable and easy to navigate the menus and create email campaigns Review Source CR Chris R. Owner Insurance Used the software for: 1-2 years ### "Great for Small Businesses " March 27, 2025 5.0 I love it! I'm a 1 person business and don't need to send more than 100 emails at a time. Pros Effective for sending enrollment information to employees of my accounts. Cons Sometimes wonky when you're importing contacts. Review Source SR Sourav R. Marketing and Sales Arts and Crafts Used the software for: I used a free trial ### "Best mail forwarding app" March 17, 2025 5.0 Pros Timely email forwarding and per day 300 free mails to forward. Cons Nothing yet. It will take time to me to judge the system. Review Source JH Jeffrey H. Managing Member Cosmetics Used the software for: Less than 6 months ### "Brevo has been worth the money paid to enroll" May 27, 2025 5.0 A1 top-notch support when it was needed. I had a few problems at first adding some things but they took care of it with me through their support department Pros I just started with , It took me a bit of time to get the hang of things there but when I needed help they leapt to help me and solved my issue quickly and efficiently Cons It was little hard for me to get all of the things I needed to get started, but that is probably just me Review Source AR Allan R. Owner Retail Used the software for: 6-12 months ### "Great Marketing tool" February 1, 2025 5.0 I found it very easy to use and I am a beginner. Pros Easy to use, did everything that I wanted Cons I can't say that there was anything that I didn't like. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square Marketing](https://www.capterra.com/p/276660/Square-Marketing/) Wanted more control,, over what I was doing Review Source LA Luan A. Product Owner Computer Software Used the software for: 1-2 years ### "Brevo is great" February 4, 2025 5.0 I like that there are free plans for beginners and as my company grows I can pay more at and scale along with it. Very easy to use. Pros Easy to use, fair pricing, scale as the company scale Cons Charging for automations. I believe it would be better if smaller plans could buy automation credits. Switched from [RD Station](https://www.capterra.com/p/180098/RD-Station/) Price, and I didnt like RD Station, is better. Review Source IB Ira B. CEO Hospitality Used the software for: I used a free trial ### "Excellent solution" March 3, 2025 5.0 i am just starting to use it and for now the experince is great Pros That you have a free option and a paid ones, so everyone can start for free and then eventuly upgrade Cons everything is great, it is easy to set up, and to send, great template solutions Review Source VK VINAY K. Sr. IT Manager Education Management Used the software for: 1-2 years ### "Reliable and User-Friendly Marketing Platform" May 8, 2026 5.0 Our overall experience with has been very positive. We have been using it regularly for email campaigns, customer engagement, and communication management. The platform is stable, easy to use, and offers good value for money. Features like automation, templates, analytics, and contact management make daily tasks easier and more organized. Even when we face technical challenges, the support team usually helps with proper solutions and guidance. Overall, Brevo is a reliable platform for businesses looking for an affordable and effective email marketing and communication solution. Pros is very simple and easy to manage for daily communication and email marketing activities. The interface is user-friendly, so even new users can quickly understand the platform without much training. We like the automation features, campaign management, contact organization, and reporting tools. It helps us manage customer communication efficiently and saves a lot of time. The pricing is also reasonable compared to other platforms, especially for growing businesses. Their support team is knowledgeable and usually provides proper guidance whenever we face technical or configuration-related issues. Cons One area where can improve is support response time during urgent technical issues or third-party integrations. Sometimes chat or ticket replies take longer than expected, especially during busy hours. A few advanced features also require better documentation for beginners. Apart from that, the overall platform works smoothly and reliably for most business requirements. Review Source MA Michael A. Director Information Services Used the software for: Less than 6 months ### "V Good Experience " March 18, 2025 5.0 we are managing to send email campaigns to our customers and the is a very good tool supported us to reach to that Pros Customer Support is Excellent , very fast in response and solving the issues Cons Nothing actually appear critical to mention Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) very expensive and high cost product to us Review Source FL Fellipe L. Diretor Comercial Entertainment Used the software for: 2+ years ### "Ótimo serviço" January 27, 2025 5.0 Pros Gosto da facilidade que o aplicativo oferece e o conteúdo pronto e editável. Cons O custo para adicionar envios é elevado. Review Source JD Jeff D. Managing Director Financial Services Used the software for: Less than 6 months ### "A great low-cost alternative" May 24, 2025 5.0 We are pretty new to working with . We are just getting started with the basics after leaving MailChimp. However, we hope to take our email and SMS marketing to a new level with Brevo. Pros offers a number of pricing options from no cost to low-cost plans that have built in automation options. Cons There is a learning curve to some aspects of the site. I have watched a few videos to get it right. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) We switched to get more for our dollar vs. Mailchimp. 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