# Page 34 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 34 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3406) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 34 - Reviews of Brevo ## Showing most helpful reviews Showing 826-850 of 3406 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SM STYLIANI M. OWNER Hospitality Used the software for: Less than 6 months ### "evaluation BREVO" February 8, 2025 5.0 very good and the automation helps and in this it stands out from the competition Pros simplicity and ease of use with many features that make our work easier Cons the home screen and sometimes it confuses you when you want to see statistics Review Source IA IBRAHIM A. Managing Director Information Technology and Services Used the software for: 1-2 years ### "MY BREVO SEAMLESS EXPERIENCE" December 12, 2024 5.0 It has been a great one for my email campaign, so fast reliable and easy Pros Ability to import contact seamlessly, I was able to import all 200+ contact at once and were mapped correctly Cons Text customization with colors not available yet Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Ease, pricing and reliability of purpose Review Source JS John S. Director Online Media Used the software for: 6-12 months ### "A Simple and Effective Solution" February 22, 2025 5.0 I have wanted to add this kind of functionality to my website for a while now. Overall, it was easier than I expected, and I am getting some new feedback. Pros Everything works as it should, and does what I need it to do. The free version is perfectly adequate for my current needs, but I can always upgrade if I need more features. Cons It took a while getting used to the way everything works, but now it seems simple enough. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo The free version was adequate for my initial needs. Review Source AR Abishek R. Email Marketing Consultant Transportation/Trucking/Railroad Used the software for: 6-12 months ### "One of the best ESP available in the market for the medium enterprises who wanna start email marketing and build good automations" November 15, 2024 4.0 Overall, it was a good experience. The drag-and-drop editor is easy to use, and there is a good collection of email template designs, etc. Pros One of the best ESPs for Small and medium enterprises or businesses available in the market Cons The advanced segments are missing here in it Review Source KH Kevin H. Owner E-Learning Used the software for: 6-12 months ### "Very happy using Brevo" September 22, 2024 5.0 I have used other platforms before but each time, became frustrated with the clunky functionality or bad customer support. I am only just starting to look towards monetising the two projects that I have on the go and appreciate the fact that until I start to generate revenue, I can stick with the free option. Pros Ease of use and the one time that I have had to ask for guidance from support, it was fast and concise. Cons I honestly cannot say that anything has been bad Switched from [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Didn't like the others, had many problems, especially with Agile Review Source MB Marit B. Freelance Marketeer Retail Used the software for: Less than 6 months ### "Great sytem" July 7, 2025 5.0 Very good, easy to use. I like the program. Lot of explanations on all topics. Not expensive, I will keep on using it. Pros Very easy to use system and very good price compared to other similar companies. Lot of options to use in one newsletter. Cons No option to work on images in the system itself. I only used it for one newsletter, so no others cons find yet. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp way more expensive. More or less same program. Review Source PV Paulo V. Consultor Management Consulting Used the software for: 6-12 months ### "Affordable, User-Friendly, and Efficient: My Positive Experience with Brevo" August 22, 2024 5.0 My experience with Brevo has been extremely positive. From the start, I was impressed by the platform's competitive pricing, which offers excellent value, especially for small businesses like mine. The ease of use was another highlight; the intuitive interface allowed me to start creating and managing campaigns quickly, without any prior technical experience. Additionally, the ability to schedule campaigns efficiently helped me automate and optimize my marketing efforts, ensuring that messages reached the right audience at the ideal time. Pros Interface is very easy to use, the price is quite competitive, and it includes advanced automation. Cons The email campaign editor could include more features, and the advanced automation features are not very easy to learn. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp was very expensive and the free plan did not have the necessary features. Review Source SJ Sonia J. Business Development, Growth Manager Marketing and Advertising Used the software for: I used a free trial ### "Brevo Deserves Every Bit of 5 Stars! 2 Months of Flawless Client Calls & Custom Mobile Replies Made Easy!" February 25, 2025 5.0 i have been using for past 2 months i am honestly saying well deserve 5 star application it has everything like we can call and that customized reply to the client on mobile was legit. Thank you Pros Email Automation very efficient and well understandable Cons all feature like adding the importing the contacts and handling the contacts and customized template very good and simple to handle anyone can do it without knowledge Review Source SM Sameer M. Business Owner Computer & Network Security Used the software for: I used a free trial ### "Bravo Brevo" September 27, 2024 5.0 I'm quite a happy chappy. The interface response is also quite good and layout is simple enough to work with Pros Ease of use and email campaign reporting. I used the same approved client list exported from Mailchip, and funny enough, more emails were successfully delivered via Brevo, as opposed to Mailchimp. Cons So far, no negative issues experienced. I have yet to delve deeper with automation and site embedded scripts but so far all is good Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Reason for choosing Brevo Ease of use and whatsapp marketing integration Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I was frustrated with their animation AI that always requested an already defined Logo, thus, I could not use it much. I also had issues sending campaigns to segmented client lists Review Source JR Javier R. Account Manager Marketing and Advertising Used the software for: Less than 6 months ### "Adios Active Campaign… Hola Brevo!!!" July 19, 2024 5.0 El servicio de soporte al cliente es buenisimo. Las integraciones van genial, los formularios, el crm, la plataforma de meets… y lo mejor que todo se puede automatizar con correos cualquiera de estos eventos!! Pros Calidad de precio es insuperable. Practicamente puedes hacer todo lo que tienes en active campaign por mucho menos, encima funciona mejor, incluye crm y funcionalidad de meetings…. y encima con whatsapps y sms!!! Cons No he podido integrar el formulario de brevo con elementor pro… pero bueno poniendo un html es mas que suficiente. Tampoco tiene integracion con Calendly… pero puedes usar su meetings nativo que esta genial. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Más funciones e integraciones que mailchimp o mailiter. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) CRM, whatsapp, precio y meets y bueno la integracion con woocommerce. Review Source FS Felipe S. ANALISTA DE MARKETING Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Estou amando o Brevo no meu dia a dia" December 12, 2025 5.0 Experiencia muito positiva. Recomento bastante a todos os meus colegas do marketing pois é uma ferramenta muito poderosa e facil de usar. Diferente dos demais que conheci na internet. Pros O Brevo está me ajudando de forma pratica e dinâmica a alcançar mais clientes através do marketing de campanha. Cons O que menos gostei, foi em relação a ter que comprar créditos no aplicativo para mandar whatsapp aos contatos Review Source MM Mollie M. Marketing Hospitality Used the software for: Less than 6 months ### "Great Marketing Tool! " May 29, 2025 5.0 It was quick to sign up, easy to make my email, and I appreciated the fact that I didn't have to sign up for a trial or put in credit card info. Pros This software is super easy to use and very affordable. It is a much better value than other email marketing tools! Cons I don't have any cons, it is so much easier and cheaper than HubSpot which is what I have used previously. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) this was cheaper and easier than hubspot Review Source SG Samuele G. CEO Hospital & Health Care Used the software for: 1-2 years ### "The great Sendinblue is getting greater as Brevo" December 15, 2024 5.0 Great user experience and interface. I was able to start collecting emails and automate responses and send campaigns........for free! So Brevo made me able to start my business for free and now I purchased the subscription because I believe in the strength of this saas! Pros It's simple and available for everyone who starts Cons Mmmmmm.....nothing at the moment. I personally reccomend this product. Review Source KA Krista A. Project manager Education Management Used the software for: Less than 6 months ### "For beautiful communication!" June 17, 2025 5.0 Overall, I got a very good first impression of Brevo. I hope we will achieve good results, because Brevo provides an excellent opportunity to make communication beautiful and convenient. Pros When using Brevo, I most appreciate its convenient design and the instructions provided on how to use it. In principle, this is one of the rare cases where it is not necessary to search for instructions on YouTube, because everything is clear anyway or quickly becomes clear during use. Cons So far, so good. Perhaps the process of uploading contacts should be made a little clearer when creating folders and lists, as it is not immediately clear how to create a new folder. Review Source CH Catherine H. Marketing Assistant Sports Used the software for: Less than 6 months ### "Good Product and Great Price!" April 8, 2025 5.0 Overall I like this product a lot. I think it has a lot to offer but would like a few more templates. Pros It works well and the cost is perfect--especially compared to Mailchimp! Cons It's a bit difficult to get used to using at first as I was a Mailchimp user for years. But I'm getting used to it now. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp too expensive. The staff set it up and never used it so we were paying for nothing. Review Source TS Tyler S. Affiliate marketer Internet Used the software for: 2+ years ### "My review on Brevo" January 23, 2025 5.0 Brevo is an easy-to-use email marketing tool. It’s great for managing campaigns and engaging with your audience Pros Simple interface with useful features like email templates and automation. Affordable pricing, especially for small businesses Cons The reporting features could be more detailed. Also, setting up advanced workflows can take a bit of time to figure out Review Source FD Fabio D. Admin Music Used the software for: Less than 6 months ### "A Powerful and User-Friendly Email Marketing Solution" February 1, 2025 5.0 My overall experience with Brevo has been positive. The platform is user-friendly, with great automation features that make email marketing efficient. Pros I really liked Brevo’s user-friendly interface. It made email marketing so much easier! Cons I found that some advanced features have a learning curve, and it took me a bit of time to fully utilize them Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Increasing costs to manage my community. Review Source BC Brittany C. Owner Retail Used the software for: Less than 6 months ### "Too new to tell" October 5, 2024 3.0 So far thought it was easy to figure out Pros Idk I was suspended my first email, waiting to hear Cons I won’t know yet until customer service helps Switched from [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/) They stopped offering services so I had too Review Source Response from Sendinblue October 22, 2024 Hey there, I'm very sorry you've had this experience with us. Would you mind providing us with more details (User ID + contact address) so we can find a solution as soon and best as possible? You can contact us via this form: https://www.brevo.com/contact/ or open a ticket through your account Thank you for your feedback and sincerest apologies. I can assure you that we're continuously improving our product and service. Hoping to hear from you soon, ST Steven T. Director Hospital & Health Care Used the software for: Less than 6 months ### "Best mass email services" April 8, 2025 5.0 Exactly what my company needed. I will continue to use Pros Easy to use, cheaper than other services Cons No step by step instruction how to make segmentation etc Review Source GN George N. Sales Manager Marketing and Advertising Used the software for: 6-12 months ### "Very good and user friendly!" February 5, 2025 5.0 very good and very user friendly, I've been using the whole way since I started my business Pros Very easy to use, it tracks the opening and click rate, the free plan is more than what I need for me as a freelancer and the brevo meetings option Cons Ideally, I would want to track the reply rate as well Review Source RE Rami E. Founder Computer & Network Security Used the software for: 6-12 months ### "Our 1st choice for a marketing tool." February 6, 2025 5.0 The service is complete and at a very competitive price. Its worth every penny. Pros I have tried several mailing list services and Brevo is so complete and easy to use. A winner. Cons I cannot think of anything except that you need to invest some time to learn about all the features. Everything is well thought of. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Brevo had better features and was more friendly. Review Source FN Fernanda N. Analista de RH Human Resources Used the software for: 6-12 months ### "Gosto muito" September 25, 2024 5.0 É fácil, rápido e me ajuda muito. Não tenho mais nada a falar sobre isso. Pros Tudo o que uso tem me ajudado muito. Não tenho mais nada a falar sobre isso. Cons Não tenho tido problemas. Não tenho mais nada a falar sobre isso. Switched from [Genius Monkey](https://www.capterra.com/p/233827/Genius-Monkey/) Não conseguia usar com facilidade. Não tenho mais nada a falar sobre isso. Review Source HL Helene L. Owner of a fashion brand Apparel & Fashion Used the software for: 1-2 years ### "Outil complet qui permet de personnaliser son processus de mailing en e-commerce. " November 27, 2024 5.0 Bravo m’a permis de mettre en place un processus de mailing très efficace, complète et personnalisée. Pros Bravo est un outil de mailing assez complet qui me permet de gérer tout mon processus de mailing, des emails commerciaux à la prospection. Il est complet, rapide et accessible. Cons L’outil peut-être un peu compliqué à mettre en place pour le lier à un site e-commerce WordPress. Review Source AS Adrian S. Marketing Director Construction Used the software for: 1-2 years ### "The Beat Goes On" March 31, 2025 5.0 Seamless operability at a reasonable cost Pros Brevo is simple to use and cost effective for us. Cons Brevo took over from Send In Blue, and while the change was pretty seamless really, I guess, Like many people, we initially had an aversion to change - but actually so so good. Review Source JC Joshua C. Board, Candidate Political Organization Used the software for: I used a free trial ### "quick and easy " February 7, 2025 5.0 Having to reach my contact en mass in such a short period I found Brevo and found it to be so helpful to accomplish exactly what I needed it to do Pros I liked how easily I could import my contacts and customize the body of my emails to them. Cons I haven't encountered anything I would say I disliked Review Source Talk to a Capterra advisor for free and get results within 15 minutes.