# Page 35 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 35 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3406)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 35 - Reviews of Brevo

## Showing most helpful reviews

Showing 851-875 of 3406 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

Adrian S.  
Marketing Director  
Construction  
Used the software for: 1-2 years

### "The Beat Goes On"

March 31, 2025

5.0

Seamless operability at a reasonable cost

Pros

Brevo is simple to use and cost effective for us.

Cons

Brevo took over from Send In Blue, and while the change was pretty seamless really, I guess, Like many people, we initially had an aversion to change - but actually so so good.

Review Source

JC

Joshua C.  
Board, Candidate  
Political Organization  
Used the software for: I used a free trial

### "quick and easy "

February 7, 2025

5.0

Having to reach my contact en mass in such a short period I found Brevo and found it to be so helpful to accomplish exactly what I needed it to do

Pros

I liked how easily I could import my contacts and customize the body of my emails to them.

Cons

I haven't encountered anything I would say I disliked

Review Source

MM

Michel M.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "satisfeito em alguns pontos"

April 7, 2025

4.0

Pros

facil de usar, mas precisa corrigir alguns bugs que tem na parte de ver os dados dos envios.

Cons

os valores para ter a listagem de emails, na versao mobile a muito que melhorar

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Reason for choosing Brevo

preço, por preçopreço, por preçopreço, por preçopreço, por preço

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

preço, por aqui ser um pouco mais baixo, mas agora vejo que nao.

Review Source

FV

Franco V.  
amministratore  
Marketing and Advertising  
Used the software for: I used a free trial

### "soddisfatto pienamente"

November 26, 2025

5.0

Pros

la possibilità di usare la piattaforma gratuitamente, la chiarezza del processo, l'efficacia nella gestione della posta elettronica

Cons

alcuni passaggi nelle impostazioni non sempre immediati, servirebbe maggior chiarezza nell'implementazione del processo

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

per la maggior facilità d'uso e per i minori vincoli

Review Source

TD

Thivanka D.  
Founding Product Manager  
E-Learning  
Used the software for: Less than 6 months

### "Simple, Easy to use Email Provider"

February 6, 2025

5.0

It's been great and would recommend to anyone that wants a simple, easy to use email platform that is also not hugely expensive.

Pros

It works as expected. It's fast and all the functionality is simple and easy to understand. It's not as bloated and complicated as Mailchimp. Also the support is amazing and makes such a difference. Mailchimp support is pretty good and they have the screen sharing system but you have to use it for things you don't expect to. For Brevo I rarely need support but when I do, it's excellent.

Cons

Nothing as yet but we don't do complex flows or automation or integrations so haven't tested it to it's full extent as we have with other providers.

Review Source

KM

Karole M.  
visual artist  
Arts and Crafts  
Used the software for: 2+ years

### "Simple and Attractive"

February 2, 2025

4.0

Although I loved the look of the previous Sendinblue designs, I find the new Brevo platform easier and faster to work with.

Pros

Working with Brevo templates is simple and I love the look and design of my Brevo newsletters.

Cons

I don't like the fact that working with a gmail address creates complications with my newsletter readers.

Review Source

MS

Michael S.  
Partner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great product with huge potential!"

January 24, 2025

4.0

Pros

Very flexible and reasonably priced. Good customer service.

Cons

UI/UX doesn’t look as polished as other competitors.

Switched from

[LiveChat](https://www.capterra.com/p/62194/LiveChat/)

Price increases and product changes. Not suitable for our needs.

Review Source

GS

Gregori S.  
Illustrator  
Design  
Used the software for: I used a free trial

### "I declare myself fan of Brevo"

February 7, 2025

5.0

I'm super happy with Brevo. It allowed me to set up audiences and send a campaing in just a few minutes.

Pros

Everything is so easy to manage. I've tried other emailing platforms and they are usually a hurdly race.

Cons

I can't say anything. I'd love the intuitive use of the the platform. Very nice!

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

It did not allow me to import previously deleted contacts.

Review Source

MD

Maricel D.  
Medical virtual assistant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great experience with my brevo"

October 16, 2024

5.0

Great and nice to use . You can easily download and used in limit of high of 300 to send my lead for business

Pros

Highly protected ,secured in files and always have verification and it limits anonymous emails

Cons

Because of high security suspension ng emails

Review Source

WA

Wolfgang A.  
Administrator  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Ich würde mich wieder registrieren"

April 7, 2025

4.0

Da ich die Gratis-Version benutze, bin ich sehr zufrieden.

Pros

Ein einfaches Tool zum erstellen von Kampagnen.

Cons

Fällt mir im Moment nichts dazu ein. Für meine Zwecke ist es ausreichend.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Brevo ist bedienerfreundlicher und bietet mehr möglichkeiten.

Review Source

FP

Filipe P.  
Co-owner  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Very powerful marketing automations tool with incomparable campaign features."

August 21, 2024

5.0

Elevate your business growth with Brevo,the all-in-one tool for managing your customer relationships.

Pros

With Brevo you can easily manage and accelerate your revenue growth across the entire sales cycle. Brevo contains phenomenal features which makes things run smoothly and efficient. It offers multiple channel campaigns and marketing automations. They offer a superb customer service and their feedbacks is always on time and helpful.

Cons

In the first times of using it, I had some problems sending out targeted emails but everything else is amazing.

Review Source

TP

Tiago P.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "best mailing service"

May 16, 2025

5.0

Pros

very easy to use a lots of tools to create the email and the price are a few lower than other companies

Cons

the absence of a cheaper and simple plan just to use mailing.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

because the price and intuitiveness of the UI

Review Source

JR

John R.  
Manager  
Furniture  
Used the software for: Less than 6 months

### "I really like Brevo"

February 21, 2025

5.0

I have used other email services in the past, and Brevo beats them all. The system is very easy to learn. The drag-drop editor works well and is intuitive. The campaigns show exactly what is happening in real time. The lists are well thought out, and allow you to copy or move names between lists very quickly. And the help files are a dream - covering every possible question in great detail. After having used other systems, Brevo was a breath of fresh air and I'd recommend it to anyone.

Pros

The ease of use, the easy access to all the information

Cons

Not found anything negative at the moment.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

My experience with Mailchimp was that it is overly complex and difficult to set up, unlike Brevo

Review Source

GF

Gustavo F.  
HEAD COMERCIAL  
Executive Office  
Used the software for: I used a free trial

### "MELHOR PLATAFORMA DE EMAIL MKT"

February 13, 2025

5.0

Facil e intuitiva, interface simples e completa

Pros

Facil de mexer, importação simples, e facil gestao de contatos

Cons

Falta de opções para cabeçalho, senti falta de modelos mais visuais

Review Source

HS

Harisson S.  
Diretor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Excelente e-mails marketing"

May 29, 2025

5.0

Excelente! Não tive dificudade, a não ser, como dito, pela falta de experiência da minha parte com os e-mails markeing.

Pros

A praticidade do designer, os botões ficam nos lugares simpes e fácil de achar. A programação dos e-mails marketing também me ajudou muito.

Cons

Tive dificuldade, no primeiro momento, com a criação de modelo de e-mail marketing. Mas acredito que não seja um ponto negativo. É mais a falta de experiência.

Alternatives considered

[Kommo](https://www.capterra.com/p/120048/amoCRM/)[Agendor](https://www.capterra.com/p/191403/Agendor/)

Reason for choosing Brevo

Pela praticidade e também pelo teste grátis

Review Source

MC

Mark C.  
Vice Chair  
Political Organization  
Used the software for: 6-12 months

### "Excellent easy interface"

March 24, 2025

5.0

Excellent interface, easy to use and customize. Love the SMS feature

Pros

Ease of interface and ability to customize emails

Cons

Lists gets confusing and hard to update them

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

SMS pricing is more favorable than mailchimp

Review Source

MB

Mark B.  
Co-Founder  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Genrally good"

September 5, 2024

4.0

Genrally good the product i genrally good a few niggles with their automated blocking and no visability on to why

Pros

simple to use complete set of products for marketing

Cons

cost isnt grreat for starups and we have had issues with being blocked from sending

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

lack of features on mail chimp so needed a new solution

Review Source

SS

StockBill S.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Brevo WhatsApp Conversation Mobile App amazing"

November 18, 2024

5.0

Overall experience is good with WhatsApp Conversation Mobile app.

Pros

In Brevo WhatsApp messages mobile conversations app for live interaction with customers is good feature. Got real time Whatsapp messages with notification alarm in mobile as well as in desktop. Automation feature is also help. Thanks www.stockbill.in

Cons

Conversation Pro monthly plan for WhatsApp is little expansive for India it need to reduce 50% for monthly. Also need to improve enable Whatsapp message sending induvisually for single contact saved in contact list.

Review Source

JH

Jeffrey H.  
Managing Member  
Cosmetics  
Used the software for: Less than 6 months

### "Brevo has been worth the money paid to enroll"

May 27, 2025

5.0

A1 top-notch support when it was needed. I had a few problems at first adding some things but they took care of it with me through their support department

Pros

I just started with Brevo, It took me a bit of time to get the hang of things there but when I needed help they leapt to help me and solved my issue quickly and efficiently

Cons

It was little hard for me to get all of the things I needed to get started, but that is probably just me

Review Source

RG

Rémy G.  
COO  
Consumer Goods  
Used the software for: 6-12 months

### "Strong All in One Marketing Software "

September 14, 2024

5.0

Brevo helped our company build strong Flows. The connection with WooCommerce worked perfectly!

Pros

Their approach building an all in one marketing ecosystem for businesses, not just email marketing is awesome. I love having one product for multiple user cases.

Cons

The conversation technology hasnt worked out for me however, it always showed a white screen. Surely has something to do with my system though.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I found Brevo an overall better product compared with Mailchimp.

Review Source

JM

Joao M.  
Owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Bravo is the best for send newsletter"

March 15, 2025

5.0

It's a good experience! I try allot and the Brevo its the best.

Pros

Simplicity, and can have allot of contacts

Cons

Price, the rest is the best of the best!

Review Source

GÖ

Gül Ö.  
busines development director  
Automotive  
Used the software for: 2+ years

### "Busines Development Director"

October 18, 2024

5.0

we try to sent 8 e mails in a month. Our agency sent us the post and we upload it to the sytem and sent

Pros

user friendly, easy to use. Review our customers rsults and take the necessary actions for compliance. easy to create any Email templates. easy to fallow the statistics and take action

Cons

create a campaign is easy we can fallow the campaign results and and also it is easy to manage the rcceipients, openers, clickers. We can take actions according these results

Review Source

Jos N.  
MVA  
Music  
Used the software for: I used a free trial

### "3WATER Music P&P likes Brevo"

January 24, 2025

5.0

I have decided to continue using Brevo—there’s no better compliment than that, right?

Pros

I used Brevo for the first time this week, and I was pleasantly surprised by how easy it was to add email addresses to their platform (I used to send emails from an Excel file in the past). Creating a professional email with beautiful photos and a great layout was incredibly simple, and the mail merge process was equally straightforward.

Cons

I genuinely liked everything about the experience, so there’s nothing I liked the least—it all exceeded my expectations.

Review Source

VK

VINAY K.  
Sr. IT Manager  
Education Management  
Used the software for: Less than 6 months

### "First-rate support"

June 20, 2025

5.0

Whenever we face any technical challenges, whether related to knowledge or guidance, they always provide support.

Pros

We like their Expertise, follow-up, and Support whether it is related to technical, knowledge or guidance.

Cons

We want that they should reduce their response and support over the chat & meeting in a case any integration.

Review Source

BN

Barbora N.  
CEO  
E-Learning  
Used the software for: 6-12 months

### "Easy to use"

March 20, 2025

5.0

After the firs confusion about the pricing, I am very satisfied with Brevo.

Pros

Easy to use, a lot of options, good templates

Cons

Pricing is unflexible and somehow confusing

Review Source

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