# Page 36 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 36 - Is Brevo the right Marketing Automation solution for you? Explore 3469 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3469) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 36 - Reviews of Brevo ## Showing most helpful reviews Showing 876-900 of 3469 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NT Neel T. ceo Marketing and Advertising Used the software for: 6-12 months ### "Brevo Review" November 11, 2024 4.0 Our overall experience with Brevo has been positive. The platform offers a user-friendly interface and helpful automation features that simplify our campaign management. While there are some areas for improvement, particularly in reporting and advanced workflow capabilities, Brevo has been effective for our core marketing needs and has contributed to our engagement efforts. Pros Brevo’s user-friendly interface makes it easy to set up and manage campaigns quickly, streamlining our workflow effortlessly. The platform offers robust automation features, which enhance engagement and help us achieve our marketing goals more efficiently. Cons The reporting features in Brevo could be more detailed, as we sometimes struggle to get deeper insights into campaign performance. Occasionally, the automation workflows can be a bit limited, making it challenging to implement more complex marketing sequences. Review Source AP Allyson P. Office Manager Public Safety Used the software for: I used a free trial ### "Happy potential new customer to Brevo" June 25, 2025 4.0 My experience has been good, I believe we will be signing up for a subscription for our email campaigns. Pros I am new to Brevo, just testing it to see if it is a good fit and I have to say that customer service has been very helpful. Cons Unfortunately there are only so many answers that can be given to a non paying customer, but this is understandable. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) My boss was not pleased with the amount of money we were spending every month. Review Source SG Samuele G. CEO Hospital & Health Care Used the software for: 1-2 years ### "The great Sendinblue is getting greater as Brevo" December 15, 2024 5.0 Great user experience and interface. I was able to start collecting emails and automate responses and send campaigns........for free! So Brevo made me able to start my business for free and now I purchased the subscription because I believe in the strength of this saas! Pros It's simple and available for everyone who starts Cons Mmmmmm.....nothing at the moment. I personally reccomend this product. Review Source AR Anastasia R. Managing Director Wholesale Used the software for: 6-12 months ### "Brevo review from GMP" February 20, 2025 4.0 Very good, I would suggest Brevo to a friend Pros It is user friendly and easy also in the free version which I am using I have the ability to add many contacts. Cons The fact that has not too many options on creating a draft (free version) Review Source IA IBRAHIM A. Managing Director Information Technology and Services Used the software for: 1-2 years ### "MY BREVO SEAMLESS EXPERIENCE" December 12, 2024 5.0 It has been a great one for my email campaign, so fast reliable and easy Pros Ability to import contact seamlessly, I was able to import all 200+ contact at once and were mapped correctly Cons Text customization with colors not available yet Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Ease, pricing and reliability of purpose Review Source MM Michel M. CEO Marketing and Advertising Used the software for: Less than 6 months ### "satisfeito em alguns pontos" April 7, 2025 4.0 Pros facil de usar, mas precisa corrigir alguns bugs que tem na parte de ver os dados dos envios. Cons os valores para ter a listagem de emails, na versao mobile a muito que melhorar Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Reason for choosing Brevo preço, por preçopreço, por preçopreço, por preçopreço, por preço Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) preço, por aqui ser um pouco mais baixo, mas agora vejo que nao. Review Source SM STYLIANI M. OWNER Hospitality Used the software for: Less than 6 months ### "evaluation BREVO" February 8, 2025 5.0 very good and the automation helps and in this it stands out from the competition Pros simplicity and ease of use with many features that make our work easier Cons the home screen and sometimes it confuses you when you want to see statistics Review Source SJ Sonia J. Business Development, Growth Manager Marketing and Advertising Used the software for: I used a free trial ### "Brevo Deserves Every Bit of 5 Stars! 2 Months of Flawless Client Calls & Custom Mobile Replies Made Easy!" February 25, 2025 5.0 i have been using for past 2 months i am honestly saying well deserve 5 star application it has everything like we can call and that customized reply to the client on mobile was legit. Thank you Pros Email Automation very efficient and well understandable Cons all feature like adding the importing the contacts and handling the contacts and customized template very good and simple to handle anyone can do it without knowledge Review Source WA Wolfgang A. Administrator Leisure, Travel & Tourism Used the software for: 6-12 months ### "Ich würde mich wieder registrieren" April 7, 2025 4.0 Da ich die Gratis-Version benutze, bin ich sehr zufrieden. Pros Ein einfaches Tool zum erstellen von Kampagnen. Cons Fällt mir im Moment nichts dazu ein. Für meine Zwecke ist es ausreichend. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Brevo ist bedienerfreundlicher und bietet mehr möglichkeiten. Review Source AL Alex L. CEO Marketing and Advertising Used the software for: 2+ years ### "Easiest and best tool to use for beginners, agencies and personal brands." September 30, 2024 4.0 Very good, its a fair pricing system. The Desktopapp is never down or lagging. Overall one software in our techstack we dont think of changing and actually dont compare. Brevo always brings out new stuff you need. Pros Ease of use of the product is the best. Brevo is the easiest to learn and use for non-technical people. Creating Campaigns through the multiple channels is great and the email campaigns templates are create. A lot of freedom to create and also with the Audience Creation super easy. We manage multiple clients and our own newsletter all in one brevo account. Cons The Automations / Workflows and native Integrations could be better. We mostly do everything with Zapier but it would be nice to have more direct integrations and use Brevo even easier with our techstack. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp was too expensive for our use cases and with having multiple, but smaller clients there. Review Source FL Fausto L. Diretor Automotive Used the software for: I used a free trial ### "Good Tool and very easy" June 28, 2025 5.0 easy create campains, free until 300 contacts, that means you can try with your list and test campaings for free Pros very easy to use. Easy create lists and import contacts. I export from my shop and was so easy to import. Cons nothing yet. Until now, sims like a perfect tool to use in campains. Very good that free to use up to 300. Switched from [Bench](https://www.capterra.com/p/178153/Bench/) much more easy to use in my campaings... Review Source IB Ilenia B. Marketing Automation manager Marketing and Advertising Used the software for: 2+ years ### "Easy, reliable, affordable." September 17, 2024 4.0 Reliable, customer support could be improved, and it could offer more training to make certain features more intuitive. Pros Brevo is an extremely comprehensive email marketing platform with interesting automation features. It offers very competitive pricing, allowing you to scale over time as both the number of contacts and functionalities grow. It pays great attention to email deliverability requirements, which is crucial, especially for accounts that send to large contact lists. You can collect contacts by creating forms directly within Brevo or through plugins for the most popular CMS platforms, such as WordPress. The automation features are particularly interesting because they allow you to manage the database with internal actions as well as automate external communications via email or SMS. The e-commerce integration is also very compelling, enabling the integration of coupons, products, and orders with the shop. Cons The contact profiling could be improved, especially when it comes to creating and organizing CRM fields. The reporting section needs significant improvement if you want to monitor workflow performance and not just email campaign performance. Additionally, it offers a limited selection of actions and triggers in workflows. Review Source SK Sophie K. attachée de communication Arts and Crafts Used the software for: 2+ years ### "We have been working with Brevo for a long time and we are satisfied" February 18, 2025 5.0 We've been working with this newsletter service a long time, and we don't want to change a thing Pros The detailed analyses, simple user-friendly templates Cons When you layout an email, sometimes it's hard to click just right to edit the text rather than change the layout. Also, header styles don't always work Review Source AW Amanda W. Administrative Assistant Fund-Raising Used the software for: Less than 6 months ### "Amazing program! Very little left to be desired!" July 21, 2025 4.0 Amazing - very easy to use, intuitive, importing contacts was a breeze, seeing stats about each email is fantastic. Pros Brevo is very easy to navigate and use. It is intuitive, and makes putting together a newsletter very easy. I was able to design and send out our first newsletter in under 2 hours - this also included importing contact lists! Cons I would prefer if the newsletter designer would work a little more like Canva in allowing you to layer, and move things with a bit more ease. It is still very easy to use, but it would be nice to integrate some design elements together. Review Source RE Rami E. Founder Computer & Network Security Used the software for: 6-12 months ### "Our 1st choice for a marketing tool." February 6, 2025 5.0 The service is complete and at a very competitive price. Its worth every penny. Pros I have tried several mailing list services and Brevo is so complete and easy to use. A winner. Cons I cannot think of anything except that you need to invest some time to learn about all the features. Everything is well thought of. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Brevo had better features and was more friendly. Review Source ME MARCO E. Gerente Broadcast Media Used the software for: Less than 6 months ### "Vamos juntos com a brevo." April 15, 2025 5.0 Conheci a pouco tempo e estou gostando muito por ser uma plataforma fácil de usar Pros Agilidade e facilidade de usar a plataforma. Não estou tendo dificuldade de usá-la. Cons Acho que poderia melhorar no caso tendo a opção de colocar email em massa no aplicativo. Review Source SS Sophie S. CEO Non-Profit Organization Management Used the software for: 6-12 months ### "Simple to use " February 17, 2025 4.0 Pros Very simple to use. I like the ease of recreating templates which speeds up creation time. Cons I would like to see more features included without a need for an upgrade. Simple web integration should be included in this day and age. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Cost of the other provider was spiralling Review Source GN George N. Sales Manager Marketing and Advertising Used the software for: 6-12 months ### "Very good and user friendly!" February 5, 2025 5.0 very good and very user friendly, I've been using the whole way since I started my business Pros Very easy to use, it tracks the opening and click rate, the free plan is more than what I need for me as a freelancer and the brevo meetings option Cons Ideally, I would want to track the reply rate as well Review Source JC Joshua C. Board, Candidate Political Organization Used the software for: I used a free trial ### "quick and easy " February 7, 2025 5.0 Having to reach my contact en mass in such a short period I found Brevo and found it to be so helpful to accomplish exactly what I needed it to do Pros I liked how easily I could import my contacts and customize the body of my emails to them. Cons I haven't encountered anything I would say I disliked Review Source TD Thivanka D. Founding Product Manager E-Learning Used the software for: Less than 6 months ### "Simple, Easy to use Email Provider" February 6, 2025 5.0 It's been great and would recommend to anyone that wants a simple, easy to use email platform that is also not hugely expensive. Pros It works as expected. It's fast and all the functionality is simple and easy to understand. It's not as bloated and complicated as Mailchimp. Also the support is amazing and makes such a difference. Mailchimp support is pretty good and they have the screen sharing system but you have to use it for things you don't expect to. For Brevo I rarely need support but when I do, it's excellent. Cons Nothing as yet but we don't do complex flows or automation or integrations so haven't tested it to it's full extent as we have with other providers. Review Source NN Nam N. Associate Director Financial Services Used the software for: Less than 6 months ### "Powerfull platform for marketing and email transaction" March 12, 2025 5.0 Pros Easy to design and writing with beautifull templates. Cons Hard to say beacause I like everything I used. Switched from [Infobip](https://www.capterra.com/p/127997/Infobip/) Expensive and poor template make me do not love working. Review Source HL Helene L. Owner of a fashion brand Apparel & Fashion Used the software for: 1-2 years ### "Outil complet qui permet de personnaliser son processus de mailing en e-commerce. " November 27, 2024 5.0 Bravo m’a permis de mettre en place un processus de mailing très efficace, complète et personnalisée. Pros Bravo est un outil de mailing assez complet qui me permet de gérer tout mon processus de mailing, des emails commerciaux à la prospection. Il est complet, rapide et accessible. Cons L’outil peut-être un peu compliqué à mettre en place pour le lier à un site e-commerce WordPress. Review Source GO Gaia O. Owner Arts and Crafts Used the software for: 2+ years ### "Smooth experience" November 16, 2024 5.0 Brevo is easy to use, it integrates well with every platform I am using. I especially appreciate how they respond promptly to any question I have. Pros I especially appreciate how they respond promptly to any question I have. Cons No refund on credits, I want to move on to the monthly plan but I have to wait until I have used all my credits. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) your free plan was better I had reached my limit with Mailchimp Review Source GS Gregori S. Illustrator Design Used the software for: I used a free trial ### "I declare myself fan of Brevo" February 7, 2025 5.0 I'm super happy with Brevo. It allowed me to set up audiences and send a campaing in just a few minutes. Pros Everything is so easy to manage. I've tried other emailing platforms and they are usually a hurdly race. Cons I can't say anything. I'd love the intuitive use of the the platform. Very nice! Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) It did not allow me to import previously deleted contacts. Review Source LS Leandro S. Assessor de Investimentos Investment Management Used the software for: Less than 6 months ### "Título para avaliação" February 14, 2025 5.0 Estou gostando por enquanto, foi minha primeira campanha de plano pago. Pros Qualidade das mensagens e facilidade para montar campanhas Cons Suporte, busca por dúvida vem muita mensagem e é difícil de encontrar. O site GPT me ajudou mais. Switched from [RD Station](https://www.capterra.com/p/180098/RD-Station/) Plataforma com melhor navegabilidade de uso Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.