# Page 40 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 40 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

---

Brevo

4.6 (3406)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 40 - Reviews of Brevo

## Showing most helpful reviews

Showing 976-1000 of 3406 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

eF

eric F.  
freelance  
Internet  
Used the software for: I used a free trial

### "Presque parfait"

November 27, 2024

4.0

Je suis encore en mode découverte et apprivoisement. Le questionnaire arrive un peu tôt.

Pros

Il est complet avec des fonctionnalités utiles.

Cons

Des lenteurs insupportables quand on est en mode éditeur, à le rendre inexploitable (édition de mail).

Review Source

MM

Marcelo M.  
Administrador  
Computer Software  
Used the software for: I used a free trial

### "Recomendo a Brevo"

October 29, 2025

5.0

Pros

O serviço Brevo é muito bom! Fácil de usar, eficiente e com ótimo suporte. Recomendo! Poderia ter suporte em portugues

Cons

suporte em portugues e o limite de envios poderia ser maior, para que nao seja preciso criar varias listas

Review Source

CS

Cameron S.  
Owner  
Renewables & Environment  
Used the software for: I used a free trial

### "Novice user learning as I go."

June 19, 2025

4.0

Excited about the potential of using Brevo for our business marketing and being able to maintain contact with our customers.

Pros

I am very inexperienced with this type of marketing. But, I was able to navigate the process using the tutorials available. I am still a novice and learning a little more every time I use the platform.

Cons

I am still learning, so I haven't used enough to discover any issues. There is a lot of things that I don't understand at this time, but I'm sure will come to me when using more often.

Review Source

yK

younes K.  
marketing excutive  
Hospitality  
Used the software for: 1-2 years

### "GooD platform "

February 17, 2025

5.0

i am using always for emails campaings its good , but please updated the templates

Pros

Easy to use every time i use it i like how its work

Cons

The way its workin so easy to use and not complicated

Review Source

HJ

Hugh J.  
Founder  
E-Learning  
Used the software for: Less than 6 months

### "Great for Founders"

March 29, 2025

5.0

Very positive. it has helped me to build my waitlist and communicate with them simply

Pros

Easy to learn, simple to use and does the job well.

Cons

When creating my waitlist, I tripped up over creating different lists of customer segments. Perhaps there could be ways this could be made simpler to understand quickly for beginners.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Brevo appeared to be cheaper and it seemed simpler to set up.

Review Source

JC

Jason C.  
Director  
Hospitality  
Used the software for: 6-12 months

### "Jason's review on brevo"

November 18, 2024

5.0

Fantastic, only reason why i am doing EDMs is because of Brevo.

Pros

Well when i did my price comparisons, Brevo was by far the cheapest. I didn't think it would be as good as other sites, however now using it, its actually much easier to use. Its simple and user friendly.

Cons

exporting doesnt work for me. My logs don't update.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

i stopped doing EDMs on mailchimp a while ago because of the price. then found brevo and found it very affordable.

Review Source

IKO

Isaac Kyereko O.  
Co Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "Brevo and GettSorted "

February 1, 2025

5.0

I am actually enjoying Brevo and I hope to be a part for a long time

Pros

Very straight forward with some helpful tools to achieve your email marketing plan

Cons

the way you have to go back and forth to be able to authenticate your account is kinda stressful but needed

Review Source

SC

Scott C.  
ICT Manager  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Highly receommended"

October 10, 2024

4.0

We send only a small amount of contacts monthly updates via email campaigns. We find Brevo easy to learn, easy to use and does everything that we need it to do.

Pros

Ease of use - simple importing of contacts and campaign creation

Cons

No real negatives - this software does what we want and is easy to use

Review Source

yG

yann G.  
coordinateur  
Performing Arts  
Used the software for: 6-12 months

### "Très bon outil pour communiquer"

October 30, 2024

4.0

Expérience globale très positive car brevo permet de faire des campagnes mail "propres" sécurisées pour notre association mais aussi pour les abonnés. Tous les outils permettent de créer des campagnes esthétiques facilement.

Pros

La qualité du service : rapidité du service clientèle, outil de création de mail instinctif, gestion des contacts et différentes options.

Cons

Difficile de comprendre l'évolution automatique du forfait selon le nombre de contacts, et le nombre de mails. Pas assez clair.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

J'ai trouvé les outils brevo plus performants avec une meilleure proposition de prix d'entrée de gamme.

Review Source

PH

Panos H.  
CEO  
Import and Export  
Used the software for: 6-12 months

### "ManaGi Brevo Review"

September 27, 2024

5.0

Pros

Ease of campaign creation and automations

Cons

There is really nothing we do not like about Brevo

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Pricing and ease of use and campaign creation

Review Source

NM

Neil M.  
Writer  
E-Learning  
Used the software for: 2+ years

### "The most generous free plan among the options I researched"

September 24, 2024

5.0

Very satisfied. I would recommend Brevo to others looking for a mailing plan with great free features.

Pros

Generous free package. The automations are great as well. The support is also great, even on the free plan.

Cons

It took me a little bit of time to figure out all the features. The feature set is quite advanced, so there is a little bit of a learning curve if one wants to use advanced features.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

I wanted something different with a generous free plan.

Review Source

JN

João N.  
Director  
Publishing  
Used the software for: 1-2 years

### "Competent platform and good interface"

January 30, 2025

5.0

Very good platform, perfect for small businesses.

Pros

Excellent interface, reasonable prices, good statistical tools overall.

Cons

Lack of a proper phone app, interface too slow at times.

Review Source

VR

Verified Reviewer  
Lead- Brand and Product Marketing  
Real Estate  
Used the software for: I used a free trial

### "Best Email Marketing and outreach software"

September 6, 2024

5.0

I mainly used this software for email marketing, and that too with free version and its just awesome, i uploaded some 500 contacts. created templates in various design and setup the campaigns as well and tracking the metrics its very good software specially for email marketing

Pros

Campaign reporting and dashboards are very good also the Templates.

Cons

They can increase the limits of email sending from free version account.

Review Source

ID

Ingeborg D.  
Educator  
Education Management  
Used the software for: Less than 6 months

### "Easy to use!"

December 14, 2024

5.0

Easy to use and very clear about cost, which is nice.

Pros

Easy to use for someone who is not so savvy with digital stuff.

Cons

Nothing; I really liked creating updates with Brevo.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Brevo was much cheaper for the amount of addresses I use

Review Source

CV

Chris V.  
Owner  
Industrial Automation  
Used the software for: Less than 6 months

### "Great price/quality"

March 31, 2025

4.0

positive. Contact management works OK. Easy to create templates too.

Pros

easy to work with and good quality. Contact management works fine.

Cons

no cons. What can I say. It works just fine.

Switched from

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Contact management was not as easy to use. The templates were not 100% the same as the actual e-mails. Support was also no as good.

Review Source

SG

Sebastian G.  
Founder  
Information Technology and Services  
Used the software for: 1-2 years

### "A solid all-in-one marketing platform with only minor compromises"

August 11, 2024

4.0

Overall it's been good, support is quick to reply and the platform isn't missing anything I can't live without.

Pros

The all-in-one nature and ease of use. Automations are super easy to set up which I love, and it's really nice being able to look at a contact and see the whole history of interactions across different channels in one place.

Cons

The CRM party (Brevo Deals) unfortunately doesn't have multi-currency support, and when managing client accounts as a web agency I need to pay for and upgrade my email marketing plan if I want my team to have access to a client's email marketing which makes no sense to me.

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Larger product-range, ease of use, and very reasonable pricing for the most part.

Review Source

VR

Verified Reviewer  
Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Stay away from Brevo"

September 22, 2024

1.0

Don’t waste your $ here. There are plenty of cheaper and more powerful CRMs out there.

Pros

After my initial set up which was smooth I had no good experiences.

Cons

The customer service was so bad. It was like I didn’t exist.

Review Source

MB

Mayrene B.  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Easy and accesible"

October 1, 2024

5.0

It is very easy to understand the platform, I sent my first campaign pretty quickly. Further more, the prices are very reasonable and it really gets the job done. The analytics after a campaign is sent are amazing, definitely Brevo is our trusted platform and will keep using it for a long time.

Pros

The easiness to create a campaign with a predefined template and send it to a list of emails.

Cons

The design editor undo sometimes doesn't work or struggle to edit some sections sometimes but is not anything to concern about, as a front end developer I find it easier to edit plain code instead of visual editors.

Alternatives considered

[Benchmark Email](https://www.capterra.com/p/71152/Benchmark-Email/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Because of the price, Brevo had a package that was best suited for us

Review Source

CG

Calan G.  
Holiday Marketing  
Telecommunications  
Used the software for: 6-12 months

### "Great company, great product very user friendly."

August 12, 2024

5.0

Great, I have recommended it to other businesses.

Pros

Very user friendly. Can use on both mobile and desktop. Automations are easy to set up and to manage.

Cons

No mobile app, it is hard to see stats etc on a mobile device.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Features seemed to be old fashioned and hard to use.

Review Source

MN

Mohamed N.  
CEO and Founder  
Consumer Services  
Used the software for: I used a free trial

### "Best Marketing partner found"

October 18, 2024

5.0

excellent for all business and good customer service

Pros

free email marketing & the free phone number , that helps me to go ahead in my start up with a recommendation to all my clients

Cons

No free number for WhatsApp and Facebook verification

Switched from

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

Pricing for email marketing and the ability to test the other features

Review Source

BS

Bety S.  
Founder and Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Top notch customer service from Mac!"

February 13, 2025

4.0

Really appreciated the customer service, and we chose to continue on with Brevo because of it.

Pros

The customer service. 100/10. Mac was amazing.

Cons

As a complete newbie to email marketing, there was a learning curb in determine what my needs were. And that the 20% nonprofit discount wasn’t easier to find online.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Cost effective and great customer service.

Review Source

MG

Mark G.  
FounderDirector  
Music  
Used the software for: 1-2 years

### "Brevo: marketing made simple for small businesses"

October 23, 2024

4.0

Overall, we have had a positive experience with Brevo by and large

Pros

Really like that the process of building a campaign is simple and intuitive. As is scheduling it for release at a time that is suitable for us.

Cons

Least like comes down to not knowing whether your campaign email has actually made it into someone's inbox.

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

I struggled to make sense of the platform

Review Source

SM

Sergio M.  
GERENTE DE PROYECTOS TI  
Information Technology and Services  
Used the software for: 2+ years

### "Porque usar Brevo para campañas de email Marketing"

July 11, 2024

5.0

En general ha sido la mejor experiencia que he tenido, rápido, instituivo, y un excelente soporte cuando lo he necesitado, y la verdad es que igual lo he utilizado poco, lo que demuestra ser un producto de excelencia.

Pros

El uso de Brevo para las campañas de Email Marketing, es muy fácil de crear, tiene opciones que facilitan todo lo que uno necesita, en los aspectos de diseño es muy eficiente, como asimismo el envío, seguimiento y análisis de las campañas.

Cons

Llevo utilizando BREVO hace bastante tiempo y no tengo ninguna observación, siempre ha sido una excelente plataforma de envío de email marketing.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Como fue hace tiempo, creo que fue porque al usar SendingBlue, me fue muy fácil de usar.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Nada en especial, solo vi que existía en esa oportunidad SendingBlue y empece a usarlo hasta esta fecha.

Review Source

CS

Cainã S.  
Gerente de Customer Experience  
Real Estate  
Used the software for: 6-12 months

### "Vale a pena contratar"

October 1, 2024

5.0

Muito boa, gostei da experiencia e recomendo a contratação. Faltou um onboarding sobre todas as features

Pros

Import de dados Volocidade Reports e dashboards

Cons

Preço apesar de ser bom, acho que poderia ter plano específico para emails Automações

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Preço, a antiga ferramenta era bem mais cara

Review Source

LK

Louis K.  
Owner  
Consumer Electronics  
Used the software for: Less than 6 months

### "Seems fine"

September 16, 2024

4.0

Fine at this stage, but only time will tell.

Pros

Volume allowed for my account, three times more than another ESP.

Cons

Answering reviews within days of commencement.

Switched from

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Volumes, I once exceed the maximum and my messages didn't go out till the end of the month.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.