# Page 41 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 41 - Is Brevo the right Marketing Automation solution for you? Explore 3418 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3418)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 41 - Reviews of Brevo

## Showing most helpful reviews

Showing 1001-1025 of 3418 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RO

Rianne O.  
Online Marketeer  
Retail  
Used the software for: I used a free trial

### "GRATIS (tot 300 contacten) en heel gebruiksvriendelijk!"

December 19, 2024

5.0

Ben erg blij met dit programma. Voor onze kleine onderneming echt een uitkomst dat ze ook een gratis versie hebben. Als we het meer gaan gebruiken, worden we misschien wel betaald lid.

Pros

GRATIS! Tot 300 contacten. Voor ons kleine bedrijf is dit ideaal. En het werkt gemakkelijk. Niet veel kennis voor nodig.

Cons

De laatste tijd laden de pagina's niet. Dat is wel vervelend.

Review Source

DF

Daniel F.  
Owner  
Writing and Editing  
Used the software for: 6-12 months

### "Easy to use and complete"

August 21, 2024

5.0

So far so good. I've tried other services and I had some frustrations that I didn't have with Brevo.

Pros

I think Brevo is easy to use and it's also complete. I can easily create and schedule my emails and I think the free version is great for small businesses. The paid versions have a fair price.

Cons

It doesn't have an app and it's terrible on the phone browser, so I can only use it with a desktop. Sometimes I want to write and prepare some campaigns while using my phone, but it's impossible.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Too expensive and they reduced the features of the free version. It's definitely not good for small business anymore.

Review Source

rP

riley P.  
Owner  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Great program"

April 28, 2025

5.0

Great overall experience with everything on the platform

Pros

Easy and scalable. Fun to use and a tool for the business.

Cons

Low daily send rate. Could be expanded into more.

Review Source

JL

Jakob L.  
Ceo  
Consumer Services  
Used the software for: 1-2 years

### "5 stars for Brevo "

January 24, 2025

5.0

Pros

Work perfect. Very nice to could sent mail another time. Send at specific time on the day.

Cons

Simplicity, easy to work with. God templates.

Review Source

TT

Toshko T.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Recommend! "

June 17, 2025

5.0

Pros

Easy to use system. Good pricing plans. I like prepaid option where i buy bulk emails for send. Soon will test and monthly plans.

Cons

Nothing for the monent. No complaints at all i recommend for everyone to use their sistem. According competition their plans are moat suitable.

Review Source

IA

Ishark A.  
techinnovations  
Consumer Services  
Used the software for: Less than 6 months

### "Brevo experience "

December 6, 2024

4.0

Brevo is a CRM suite that is both complete and powerful, providing you with the ability to go places and incredible rates. The overall experience is somewhat less refined than on other tools, and support is more technical-practical compared to solutions that are more focused on advice and service.

Pros

Brevo's interface is simple and straightforward, offering helpful suggestions and pop-up messages

Cons

squandering resources in the realm of e-commerce

Review Source

DB

Driss B.  
Ceo  
Information Technology and Services  
Used the software for: 1-2 years

### "I like brevo even though I didn’t test it thourgouly"

February 22, 2025

5.0

Overall I liked the new dashboard and the user experience

Pros

Free plan is a good start to test out the product

Cons

A little too many steps to launch the email campaign

Review Source

OB

Olof B.  
CEO  
Events Services  
Used the software for: Less than 6 months

### "Brevo review by Fabelo"

September 18, 2024

4.0

As stated previously, easy to use and get started. easy to navigate and get an overview of the campaigns and how they're doing.

Pros

Easy to use and setup, importing audiences and getting started was easy as well.

Cons

The reports could be more detailed, as well as having a analysing tool for the content of the emails, like skimability and link tracking.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

While looking at other services we decided on brevo mostly due to pricing and having all the features we needed.

Review Source

BAM

Bogdan Andrei M.  
Administrator  
Marketing and Advertising  
Used the software for: I used a free trial

### "Good Experience"

April 15, 2025

5.0

Overall it was a good experience,but sadly i ran out of emails

Pros

The open Rate it s fantastic and it s sending very good

Cons

The free trial limits are kinda low if you would change to a plan based trial it will be far better

Review Source

MN

Mohamed N.  
CEO and Founder  
Consumer Services  
Used the software for: I used a free trial

### "Best Marketing partner found"

October 18, 2024

5.0

excellent for all business and good customer service

Pros

free email marketing & the free phone number , that helps me to go ahead in my start up with a recommendation to all my clients

Cons

No free number for WhatsApp and Facebook verification

Switched from

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

Pricing for email marketing and the ability to test the other features

Review Source

AA

Anais A.  
PR and Communications Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "One platform multiple options "

September 9, 2024

4.0

Great customer services, great tracking for marketing emails, easy to import and export contact. I like how someone is automatically removed from the list if hard-blocked

Pros

The automated emails - personalisation it offers, and simple pricing plans

Cons

The fact that I cannot set up multiple brands in one account

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Pricing, landing page and contact import/export

Review Source

AB

Alieth B.  
Marketing manager  
Facilities Services  
Used the software for: I used a free trial

### "Brevo is the best !"

April 16, 2025

5.0

Im very satisfied. I recommend this platform for your email marketing needs. There pricing structures are also affordable depending on your budget.

Pros

It's easy to manage and straight forward. I started with a free plan, to have an experience how it works and im planning to upgrade soon for our company emails to customers.

Cons

The adding of contacts and putting it into folders, There are also times when its sluggish

Review Source

RS

Rakesh S.  
CEO  
Financial Services  
Used the software for: Less than 6 months

### "Simple and Easy with 300 emails per campaign for FREE"

January 22, 2025

5.0

Great till now. I am ok with 300 per campaign for now.

Pros

Simple and easy to use. Free for 300 emails.

Cons

Limit of 300 emails per campaign and smart scheduler is not in free version.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Opening Rate very low. Emails goes to Spam.

Review Source

AI

Alexandra I.  
Sales Manager  
Machinery  
Used the software for: Less than 6 months

### "User-Friendly and Efficient Platform"

February 5, 2025

5.0

Easy to use and quick to grasp the steps.

Pros

I liked most the fact that the platform is very intuitive and beginner-friendly. Additionally, it is very helpful for small to medium-sized companies.

Cons

Everything has been running smoothly so far!

Review Source

MJ

MARIO J.  
MANAGING DIRECTOR  
Import and Export  
Used the software for: I used a free trial

### "RECOMMENDATIONS "

December 16, 2024

4.0

IT WOULD BE IMPORTANT FOR BEGINNERS TO HAVE A VIDEO INFORMING HOW TO PROCEED.

Pros

IT SEEMS THAT PLATFORM HAVE A GOOD NUMBER OF OPTIONS

Cons

NEVERTHELESS PLATFORM IS NOT THAT MUCH FRIENDLY

Reason for choosing Brevo

I UNDERSTND THAT BREVO IS A GOOD OPTION AMONG OTHER CRM PLATFORMS

Review Source

TB

Thomas B.  
Director of Sales  
Food Production  
Used the software for: Less than 6 months

### "First time user"

April 8, 2025

5.0

Excellent so far so good, it seems like this could be a very helpful tool.

Pros

Ease of use and live time statistics is great.

Cons

Took me a minute to understand some of the terms used i.e. template and campaign.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Reason for choosing Brevo

Free trial option tried it and loved it.

Review Source

CY

Chris Y.  
Secretary  
Research  
Used the software for: 6-12 months

### "Review Chris York"

December 12, 2024

5.0

positive overall experience, used for a few months now without any issues

Pros

Easy to use and friendly interface, simple scheduling

Cons

the lowest price plan for less than 2000 email address's is a bit expensive

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

costs were too expensive with mailchimp.

Review Source

DG

Daniel G.  
Sales Rep  
Machinery  
Used the software for: 1-2 years

### "Easy powerful marketing tool."

December 16, 2024

5.0

I find it is a very powerful tool. Easy to use.

Pros

Its ease of use. It's fair pricing, and the powerful tools it has.

Cons

Until now everything is awsome. No need to change anything.

Review Source

AH

Asif H.  
Managing Director  
Retail  
Used the software for: 1-2 years

### "Great Pricing, Great for Email Marketing!"

October 19, 2024

5.0

Have a really good overall experience with Brevo. Helped grow our email list during the early stages of our fitness brand.

Pros

Extremely well priced compared to competitors, and has almost all the features others do!

Cons

Not the easiest to use, and I feel some competitors are slightly better suited to DTC brands.

Alternatives considered

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Better priced, and as a small brand we needed to focus on value for money.

Review Source

LD

Luis D.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Amazing product"

December 6, 2024

5.0

amazing we are growing the bsiness with all automations

Pros

ux ui very easy to use and really super catchy

Cons

all good, can´t seem to reacall any to report :-)

Review Source

LN

Lincoln N.  
Tech Lead  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Bravo Brevo!"

October 16, 2024

5.0

I like Brevo and Ive been recommending it to my friends.

Pros

\- Intutive UI - Connection to our sites; Wordpress in specific.

Cons

\- There are no pre-made templates to work with while on Wordpress

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

We first used the free version because it allowed more # of lists - the previous one only allowed one list

Review Source

PE

Polina E.  
CEO  
Retail  
Used the software for: 2+ years

### "Easy to use, helpful, and affordable service."

August 23, 2024

5.0

Very positive - I've been using Brevo for years for my small retail business.

Pros

Affordable: Brevo is a very reasonably priced solution that offers a lot of useful marketing features. Super intuitive and easy-to-use interface. A lot of features. Helpful statistics.

Cons

I would like to see more customisable plans - the possibility of adding one feature for a small fee rather than having to upgrade to the next plan, when all I need is one feature out of many.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Brevo is more affordable. I made the switch in 2020.

Review Source

MB

Mayrene B.  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Easy and accesible"

October 1, 2024

5.0

It is very easy to understand the platform, I sent my first campaign pretty quickly. Further more, the prices are very reasonable and it really gets the job done. The analytics after a campaign is sent are amazing, definitely Brevo is our trusted platform and will keep using it for a long time.

Pros

The easiness to create a campaign with a predefined template and send it to a list of emails.

Cons

The design editor undo sometimes doesn't work or struggle to edit some sections sometimes but is not anything to concern about, as a front end developer I find it easier to edit plain code instead of visual editors.

Alternatives considered

[Benchmark Email](https://www.capterra.com/p/71152/Benchmark-Email/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Because of the price, Brevo had a package that was best suited for us

Review Source

Christian C.  
Graphiste  
Graphic Design  
Used the software for: 6-12 months

### "Outils très riche en fonctionnalités"

July 15, 2024

5.0

Mon expérience globale est positive, j'ai trouvé avec Brevo l'ergonomie d'une interface simple et épuré, des fonctions riches, la facilité d'utilisation pour la gestion de campagnes d'e-mails personnalisés, avec la possibilité d'accéder aux statistiques et rapports détaillés. Simple et efficace. My overall experience is positive, I found with Brevo the ergonomics of a simple and refined interface, rich functions, ease of use for managing personalized email campaigns, with the possibility of accessing detailed statistics and reports. Simple and efficient.

Pros

Ce qui m'a définitivement décidé d'utiliser BREVO juste pour mes campagnes d'e-mails, a été la simplicité et l'ergonomie de son interface, en plus de la gratuité offerte pour et jusqu'à 300 destinataires. Son utilisation est assez simple et cible tous le monde, même sans expérience dans le domaine, la prise en main est assez rapide et sans réelles contraintes, il suffit de suivre les indications. L'optimisation de l'affichage sur les mobiles a aussi été un facteur important. Brevo donne également la possibilité de personnaliser le design des campagnes d'e-mails, avec son logo, ses visuels (personnalisés avant de les importer au format jpg ou png) et avec des modèles de mise en page, des templates (modifiable) gratuits, etc. What definitely made me decide to use BREVO just for my email campaigns was the simplicity and ergonomics of its interface, in addition to the free offer for up to 300 recipients. Its use is quite simple and targets everyone, even without experience in the field, getting started is quite quick and without any real constraints, you just have to follow the instructions. Optimizing the display on mobile devices was also an important factor. Brevo also gives the possibility of personalizing the design of email campaigns, with its logo, its visuals (personalized before importing them in jpg or png format) and with free layout models, templates (editable) , etc.

Cons

Je n'ai pas trouvé de réel inconvénient concernant l'envoie de campagne d'e-mails (seule fonction que j'utilise). Si on souhaite aller plus loin avec Brevo, il faudra se former un minimum et également payer un abonnement. I haven't found any real disadvantages regarding sending email campaigns (the only function I use). If you want to go further with Brevo, you will need to train a minimum and also pay a subscription.

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

La fonction d'envoie de campagnes d'e-mails de "Hubspot" m'a paru bien trop compliqué. The "Hubspot" email campaign sending function seemed way too complicated to me.

Review Source

SA

Snježana A.  
Director  
Management Consulting  
Used the software for: 2+ years

### "A very useful tool for micro-enterprises"

September 16, 2024

5.0

I quickly mastered the basics. A very useful tool for direct marketing. Acceptable price. Flexibility in work.

Pros

Simple, intuitive to use, easy to use. Graphic solutions are acceptable and easy to use. Overall a great tool.

Cons

I'm not an IT expert and I don't know how to make the most of all the possibilities. It would be preferable if you could simplify the explanations and offer examples...

Review Source

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