# Page 42 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 42 - Is Brevo the right Marketing Automation solution for you? Explore 3418 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

---

Brevo

4.6 (3418)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 42 - Reviews of Brevo

## Showing most helpful reviews

Showing 1026-1050 of 3418 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IS

Inna S.  
Business development manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "I like Brevo"

October 2, 2024

5.0

User-Friendly Interface and overall i like using it for my small send outs

Pros

Email Builder and Templates, you don't have to spend time for creating everything from scratch

Cons

Advanced Features Cost Extra, well that.s something not critical but annoying

Review Source

AD

Andrew D.  
Digital Marketing Executive  
Retail  
Used the software for: Less than 6 months

### "Great service"

October 9, 2024

5.0

Very good, easy to use and great support

Pros

Great service and great product - very impressed

Cons

Nothing yet to speak of - I can not speak highly enough of this product.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

We switched due to the cost and service.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

We switched due to the cost and service.

Review Source

AM

Ari M.  
All around man, D.Sc.  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "An application that delivers"

September 8, 2024

5.0

80% of my time (I've weeks) before production has gone to finding and testing an integration from Paid Memberships Pro that works. Companies with resources can pay and have professional people to set things right on no time, but non profit organizations are a different story. These problems are actually outside Brevo, but they may affect on the choice of a mailing client. I did try a few alternative solutions.

Pros

It's a versatile product and it really works. The help functions are excellent. For the user experience, everything related to the templates is very central, although I understand that thinking about the complex application as a whole, they are just one small feature.

Cons

For an inexperienced user, there is something unintuitive in the logic of sending emails. I had to go back and forth to find the correct settings. It's probably related to the separation of building templates and sending the actual emails.

Alternatives considered

[MailPoet](https://www.capterra.com/p/235222/MailPoet/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

MailPoet was difficult to set up and from a user point the templates were clumsy. MailChimp sounded expensive.

Review Source

EV

Erica V.  
Marketing Manager  
Insurance  
Used the software for: Less than 6 months

### "Great Option For Marketing "

March 7, 2025

5.0

So far, Great! Works for what I need it for.

Pros

Ability to send mass emails for marketing and events

Cons

Creating the layout of a campaign is a little difficult but not too hard to figure out

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Better value and better for what I usually use this for.

Review Source

MF

Martina F.  
Segretaria Amministrativa  
Hospitality  
Used the software for: Less than 6 months

### "Valido strumento raccolta contatti"

October 23, 2024

5.0

Pros

Ottimo strumento per la gestione dei contatti. Grazie all'implementazioni con i moduli di contatto, li raccoglie automaticamente.

Cons

All'inizio può risultare un pochino difficoltoso settare tutte le impostazioni

Review Source

AJ

Arpan J.  
Photographer  
Photography  
Used the software for: 1-2 years

### "Awesome Email Marketing Tool"

September 18, 2024

5.0

I’ve had a good experience with Brevo. It’s affordable and packed with features that work well for small businesses. Just wish the support was a bit faster!

Pros

I really like how easy Brevo is to use! The drag-and-drop email builder and customizable templates make creating campaigns a breeze. Plus, the automation features are super handy for setting up welcome emails and follow-ups

Cons

On the downside, the analytics could be better especially if you’re on a lower plan. Also, getting quick support can be tricky sometimes.

Review Source

RA

Rakesh A.  
Digital Marketing Specialists  
Automotive  
Used the software for: Less than 6 months

### "Best In business brevo"

February 8, 2025

5.0

Great place to express our creativity, I'm suggesting this to my friends also

Pros

User friendly and easy to set email campaigns

Cons

Need to set monthly payment, not default auto payment.

Review Source

HP

Hristina P.  
Reservations  
Hospitality  
Used the software for: Less than 6 months

### "Worth the price"

April 23, 2025

5.0

Pros

Modern and easy to use, it has a lot of options for a design and ai that can help with anything.

Cons

I had a struggle while using the html text version, I wish it was easier.

Switched from

[Interspire Email Marketer](https://www.capterra.com/p/268676/Interspire-Email-Marketer/)

Brevo is more modern and easier to design templates.

Review Source

AA

Alessandro A.  
CTO  
Computer Software  
Used the software for: Less than 6 months

### "AFL Solutions "

November 8, 2024

4.0

Good experience overall, very well done frontend wise. API integration not good enough, API sandbox for testing is missing. SDK and documentation are lacking key information.

Pros

Simple to use and complete interface. I could learn quickly how the service works by just surfing through the dashboard.

Cons

The SDK is not good enough, specifically for Java. API documentation is also not great: for example, I could not find information about the data sent and therefore test properly the notifyUrl Webhook triggered after bulk uploading contacts using the API. I am absolutely missing an API sandbox (test only).

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Pricing wise, it seemed the most clear and transparent.

Review Source

VJ

Vince J.  
CEO  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Great for newbies or experienced marketers "

February 6, 2025

5.0

Uesed to use SendInBlue - Brevo bought them out - smart move! Better support and a better product.

Pros

Brilliant support staff make all the difference. Very quick to answer.

Cons

In the control panel area it would be nice to have clickable headers rather than having to use filters but that is a minor problem.

Review Source

VW

Valerie W.  
Personal Assistant  
Restaurants  
Used the software for: Less than 6 months

### "Interesting first time exp "

March 11, 2025

4.0

Overall I only have one time experience, as I am not a marketing team members, so I dont have much sense of handling a EDM platform, but I found it quite user friendly.

Pros

This platform is user friendly than I expected, even i didnt check the tutorial of it, follow my common sense to try, i found it quite easy to deal with.

Cons

So far i couldn't find any cons of Brevo, and i will still continue to use.

Review Source

SA

Susan A.  
manager  
Program Development  
Used the software for: Less than 6 months

### "Not too happy"

February 2, 2025

1.0

Disappointed as we thought we could work with Brevo.

Pros

Interface was good. Has some easy to use features.

Cons

We've been in business for over 30 years and are trying to migrate across from Mailchimp. Not getting any easy help from Brevo.

Switched from

[Devart Excel Add-In for Mailchimp](https://www.capterra.com/p/10022027/Devart-Excel-Add-In-for-Mailchimp/)

$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

Review Source

HC

Helen C.  
Customer Service Liaison  
Religious Institutions  
Used the software for: Less than 6 months

### "We are really enjoying Brevo"

October 8, 2024

5.0

A simple and straightforward experience - I especially appreciated how Brevo helped me to avoid the spam filters with various settings.

Pros

It was more affordable than MailChimp, the platform that we had been using - whilst still looking clean and professional.

Cons

I'm just getting used to finding my way around so have nothing to comment on this at the moment.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

It was less expensive to use Brevo - which is crucial for us as a charity.

Review Source

AA

Andy A.  
Director  
Utilities  
Used the software for: Less than 6 months

### "Excellent software"

March 6, 2025

5.0

very good, easy to export my old contacts from mailchimp and add them into Brevo

Pros

Simplicity, ease of use, great templates and styles and guides

Cons

Nothing as yet, all seems to be working well. Just sent my first newsletter

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

It was too expensive and after 10 years I shopped around

Review Source

MV

Mika V.  
Coordinator  
Environmental Services  
Used the software for: 6-12 months

### "Review about Brevo"

February 12, 2025

4.0

it is a good service with many options available.

Pros

your service is effective and fast to reach people.

Cons

could be more easy to use especially when making newsletters

Review Source

SM

Sue M.  
Director Western Canada  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Great Bulk Email Solution!"

September 13, 2024

5.0

Brevo suites my needs perfectly. I can create and send in minutes! I love it!

Pros

Brevo is very easy to use and comes equipped with beautiful templates and custom ones you can create yourself. The best thing for me, is the ability to purchase sending credits, instead of having to pay a monthly fee which is also available, just not appropriate for me use.

Cons

I wish they had more professional-use templates

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Pricing package so I can pay for a block of emails instead of monthly

Review Source

JO

João O.  
CEO  
Facilities Services  
Used the software for: Less than 6 months

### "Very easy to use"

February 6, 2025

5.0

Pros

Easy to configure and a very clean layout.

Cons

Some dificult to create a campaign in mobile devices.

Review Source

PH

Panos H.  
CEO  
Import and Export  
Used the software for: 6-12 months

### "ManaGi Brevo Review"

September 27, 2024

5.0

Pros

Ease of campaign creation and automations

Cons

There is really nothing we do not like about Brevo

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Pricing and ease of use and campaign creation

Review Source

YB

Yuriy B.  
Head of department  
Music  
Used the software for: Less than 6 months

### "Why I like working with Brevo"

October 1, 2024

5.0

What i actually like about Brevo is an easy lists for sending, intuitive way of editing of the emails. many platforms do not give an easy way to make this editing. It really simplify the way you prepare your campaigns.

Pros

I think it is the best usability of what i have seen to this moment on the market. It is very intuitive and easy to use. the process of on-boarding was very easy.

Cons

Templates for emails was are very good and you can prepare your email fast.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Brevo is easy and better in use and usadility

Review Source

JT

John T.  
Chief Executive  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Much easier to use"

December 4, 2024

5.0

Much easier than other programmes I've used, but there is still room for improvement.

Pros

It is fairly straight forward to use, but could do with some tutorials to help with some of the jargon.

Cons

It's a bit expensive and could do with a special charity rate

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

They got too expensive for our small charity

Review Source

MB

Monique B.  
Client Liaison  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "Review from South Africa"

June 25, 2025

5.0

Excellent, love the templates and ease of use.Brevo is the simplest emailer to operate by far that I have come accross.

Pros

The simple user interface that makes creating a new campaign really easy and fast. The click and paste options are great.

Cons

The email bundles are expensive for a small business like us in South Africa m 32USD is alot of money.

Review Source

DT

David T.  
Operations Director  
Telecommunications  
Used the software for: Less than 6 months

### "5 star delight!"

September 4, 2024

5.0

5 star experience from initial setup to sending out my first batch of emails. Would highly recommend.

Pros

Its just so simple to use! Within a few clicks I had my contacts list set up, a campaign built and finally sent. Took like 5 minutes.

Cons

At the moment I have not found any. I'll be sure to let you know!

Alternatives considered

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing Brevo

Cost and ease-of-use compared to Survey Monkey.

Switched from

[Zymplify](https://www.capterra.com/p/161808/Zymplify/)

Cost was very expensive per month. Hard to use.

Review Source

MB

Mohit B.  
Asst. Marketing and Communications Manager  
Luxury Goods & Jewelry  
Used the software for: Less than 6 months

### "Good Tool for Mass Marketing"

February 4, 2025

5.0

It is good so far. Only issue was the payment deduction without any verification

Pros

Fast and Easy to use, best for email marketing

Cons

Direct payment deduction without any verification

Review Source

pM

paulo M.  
designer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "friendly using"

February 8, 2025

5.0

Very easy to use, interface very friendly

Pros

Friendly, best price, lots of options and best marketing toll

Cons

None all experience all fine. Nothing to declare

Review Source

Rafał R.  
Owner  
Education Management  
Used the software for: 6-12 months

### "I like the simplicity of Brevo a lot"

August 23, 2024

5.0

It was very positive so far, and I intend to renew my annual subscription.

Pros

I like that it's so easy to use and it integrates easily with most of other marketing apps. I was looking for a solution where I could simply build a list and focus on marketing automation and sending impactful email marketing campaigns. Brevo allows me to do just that and the great thing is that it's inexpensive and I can increase my sending limit easily if necessary. Great tool for smaller creators.

Cons

Perhaps the user interface could look a bit more modern, and it would be nice if I didn't have to pay extra to remove Brevo's logo from my email campaigns.

Review Source

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Talk to a Capterra advisor for free and get results within 15 minutes.