# Page 43 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 43 - Is Brevo the right Marketing Automation solution for you? Explore 3418 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3418) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 43 - Reviews of Brevo ## Showing most helpful reviews Showing 1051-1075 of 3418 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use YB Yuriy B. Head of department Music Used the software for: Less than 6 months ### "Why I like working with Brevo" October 1, 2024 5.0 What i actually like about is an easy lists for sending, intuitive way of editing of the emails. many platforms do not give an easy way to make this editing. It really simplify the way you prepare your campaigns. Pros I think it is the best usability of what i have seen to this moment on the market. It is very intuitive and easy to use. the process of on-boarding was very easy. Cons Templates for emails was are very good and you can prepare your email fast. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) is easy and better in use and usadility Review Source JT John T. Chief Executive Non-Profit Organization Management Used the software for: 6-12 months ### "Much easier to use" December 4, 2024 5.0 Much easier than other programmes I've used, but there is still room for improvement. Pros It is fairly straight forward to use, but could do with some tutorials to help with some of the jargon. Cons It's a bit expensive and could do with a special charity rate Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) They got too expensive for our small charity Review Source MB Monique B. Client Liaison Electrical/Electronic Manufacturing Used the software for: I used a free trial ### "Review from South Africa" June 25, 2025 5.0 Excellent, love the templates and ease of use. is the simplest emailer to operate by far that I have come accross. Pros The simple user interface that makes creating a new campaign really easy and fast. The click and paste options are great. Cons The email bundles are expensive for a small business like us in South Africa m 32USD is alot of money. Review Source MB Mayrene B. Software Engineer Computer Software Used the software for: Less than 6 months ### "Easy and accesible" October 1, 2024 5.0 It is very easy to understand the platform, I sent my first campaign pretty quickly. Further more, the prices are very reasonable and it really gets the job done. The analytics after a campaign is sent are amazing, definitely is our trusted platform and will keep using it for a long time. Pros The easiness to create a campaign with a predefined template and send it to a list of emails. Cons The design editor undo sometimes doesn't work or struggle to edit some sections sometimes but is not anything to concern about, as a front end developer I find it easier to edit plain code instead of visual editors. Alternatives considered [Benchmark Email](https://www.capterra.com/p/71152/Benchmark-Email/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Because of the price, had a package that was best suited for us Review Source MB Mohit B. Asst. Marketing and Communications Manager Luxury Goods & Jewelry Used the software for: Less than 6 months ### "Good Tool for Mass Marketing" February 4, 2025 5.0 It is good so far. Only issue was the payment deduction without any verification Pros Fast and Easy to use, best for email marketing Cons Direct payment deduction without any verification Review Source pM paulo M. designer Marketing and Advertising Used the software for: Less than 6 months ### "friendly using" February 8, 2025 5.0 Very easy to use, interface very friendly Pros Friendly, best price, lots of options and best marketing toll Cons None all experience all fine. Nothing to declare Review Source MG Marco G. Foreign Trade Solution Consultant Logistics and Supply Chain Used the software for: Less than 6 months ### "Brevo a good ally in your business" March 13, 2025 5.0 It has been a very useful tool, easy to use and understand. Pros is a great tool to create email campaigns, what I like the most is to create emails and create automations so easily. Cons Of course I would like to use more tools from , but for now I can't afford to do an upgrade. What I like the least is the number of contacts is limited to do automations. Review Source VR Verified Reviewer Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Stay away from Brevo" September 22, 2024 1.0 Don’t waste your $ here. There are plenty of cheaper and more powerful CRMs out there. Pros After my initial set up which was smooth I had no good experiences. Cons The customer service was so bad. It was like I didn’t exist. Review Source VR Verified Reviewer Lead- Brand and Product Marketing Real Estate Used the software for: I used a free trial ### "Best Email Marketing and outreach software" September 6, 2024 5.0 I mainly used this software for email marketing, and that too with free version and its just awesome, i uploaded some 500 contacts. created templates in various design and setup the campaigns as well and tracking the metrics its very good software specially for email marketing Pros Campaign reporting and dashboards are very good also the Templates. Cons They can increase the limits of email sending from free version account. Review Source LH Larry H. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Super Simple!" February 5, 2025 5.0 I really like . It's easy to use! No technical skills required. Pros Super simple to create emails and my contacts! Cons I wish I could use Javascript in the emails Review Source NM Neil M. Writer E-Learning Used the software for: 2+ years ### "The most generous free plan among the options I researched" September 24, 2024 5.0 Very satisfied. I would recommend to others looking for a mailing plan with great free features. Pros Generous free package. The automations are great as well. The support is also great, even on the free plan. Cons It took me a little bit of time to figure out all the features. The feature set is quite advanced, so there is a little bit of a learning curve if one wants to use advanced features. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo I wanted something different with a generous free plan. Review Source PE Polina E. CEO Retail Used the software for: 2+ years ### "Easy to use, helpful, and affordable service." August 23, 2024 5.0 Very positive - I've been using for years for my small retail business. Pros Affordable: is a very reasonably priced solution that offers a lot of useful marketing features. Super intuitive and easy-to-use interface. A lot of features. Helpful statistics. Cons I would like to see more customisable plans - the possibility of adding one feature for a small fee rather than having to upgrade to the next plan, when all I need is one feature out of many. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) is more affordable. I made the switch in 2020. Review Source TP Talita P. Designer Telecommunications Used the software for: Less than 6 months ### "Avaliando o Brevo nos primeiros meses" September 5, 2024 4.0 Eu optei pelo quando o mailchimp me bloqueou por hard bounce, estava usando uma lista antiga e achei que os hard bounce estavam sendo automaticamente excluídos, como não consegui resolver meu problema com eles eu pesquisei no google e achei vocês e estou iniciando minhas campanhas de CRM ha pouco tempo e tenho pouca experiência pois não sou expert da área ( sou só designer me aventurando na área pra ajudar a minha empresa) e até o momento estou gostando bastante de vocês. Pros Gostei em como ele é simples de trabalhar nas campanhas de email, ainda não usei as outras funções Cons Acho que 300 contatos dias muito pouco ( apesar da minha lista ainda ser pequena) mas dificulta um pouco quando preciso fazer uma retificação no qual preciso reenviar o email Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) eles não resolveram um problema quando precisei Review Source LN Lincoln N. Tech Lead Non-Profit Organization Management Used the software for: 1-2 years ### "Bravo Brevo!" October 16, 2024 5.0 I like and Ive been recommending it to my friends. Pros \- Intutive UI - Connection to our sites; Wordpress in specific. Cons \- There are no pre-made templates to work with while on Wordpress Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) We first used the free version because it allowed more # of lists - the previous one only allowed one list Review Source Jakaria I. Co Founder Information Technology and Services Used the software for: 6-12 months ### "Brevo is my company's best marketing automation component." August 5, 2024 5.0 My marketing journey started with Bravo. I have found success in email marketing with almost no problems. I like Bravo a lot. Pros Bravo's user friendly interface is my favorite. I probably switched to Bravo from another platform for this reason alone. Cons I faced problem several time which verifying domain with my GetPhon's company account. I didn't like this problem. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp seems hard to me. I din't like it's policy also. Review Source KR Kevin R. CEO Education Management Used the software for: Less than 6 months ### "Global Academic email marketing" February 4, 2025 5.0 Suits my email marketing needs, I can update my list, import contacts and generally manage my marketing needs Pros It is simple to use, easy to update contacts Cons Don't like it when mail boxes are connected Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Cost and ease of managing large contact list Review Source PC Peter C. CEO Computer Software Used the software for: I used a free trial ### "Vectordraw" December 3, 2024 5.0 Pretty good so far. I am planning to use it free for a while and then subscribe to a yearly plan. Pros Easy to use. I also managed to create a campaign within minutes and send it. I like the testing method of the campaigns. Cons External mail limits. I would like to try the service free at start and the 300 mails limit kinda makes it difficult. Switched from [Mad Mimi](https://www.capterra.com/p/140718/Mad-Mimi/) They closed their business and I had to move into another platform. Review Source FL Foteini L. CO OWNER Hospital & Health Care Used the software for: Less than 6 months ### "Brevo Review." April 15, 2025 5.0 Positive experience. Easy to use, but needs to provide more e-mails. Pros Easy to use, helpful. It helped me send a lot of e-mails at once. Cons We would like to have more free e-mails, since we have a big audience to send to. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) We liked more than Mailchimp :)))) Review Source BT Bill T. Broker Real Estate Used the software for: Less than 6 months ### "Love Brevo!!" May 20, 2025 5.0 is so easy to use. Brevo walked me step by step through the process. I will definitely recommend it to everyone I know. Pros The ease of use of and the affordability. I searched on Google for the best program and Brevo was one of the top results. Cons I cannot think of any cons to using . The service is so easy to use from every standpoint. Highly recommend. Review Source MY Muhammet Y. Truva Ajans Graphic Design Used the software for: Less than 6 months ### "My opinion about Brevo!" October 24, 2024 5.0 I've reached hundreds of subscribers free and sent my e-mails to them. As a small company the process went very clean and nice. Pros User friendly UI, fast response by support, free to use if you are a small company or a start-up and easy-to-use mail template creating tool. Cons Sometimes getting bugs when I import templates from HTML codes. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Because of late response from the Support Team Review Source CB Carmina B. founder Non-Profit Organization Management Used the software for: 6-12 months ### "brevo is great!" November 4, 2024 5.0 its really simple to use and user friendly Pros the best service for small and medium companies and especially ngo's . we love it beacuse it really reaches our contacts and also the customer service is great. Cons more type of segmentations should be available Switched from [Sendible](https://www.capterra.com/p/130894/Sendible/) better customer service for sure is a plus Review Source LK Louis K. Owner Consumer Electronics Used the software for: Less than 6 months ### "Seems fine" September 16, 2024 4.0 Fine at this stage, but only time will tell. Pros Volume allowed for my account, three times more than another ESP. Cons Answering reviews within days of commencement. Switched from [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Volumes, I once exceed the maximum and my messages didn't go out till the end of the month. Review Source RL Ricardo L. Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "AHP MERKLE" November 5, 2024 4.0 Service good. Blocking politics, bad!.. . Pros Being able to reach many customers in a simple click Cons The threat of blocking the account due to Hard Bounce and unscribing. I had hard bounces of emails that are correct! Some people unscribe as they moved to other positions and don't need our information. How can you threat to Block and account? Review Source CS Cainã S. Gerente de Customer Experience Real Estate Used the software for: 6-12 months ### "Vale a pena contratar" October 1, 2024 5.0 Muito boa, gostei da experiencia e recomendo a contratação. Faltou um onboarding sobre todas as features Pros Import de dados Volocidade Reports e dashboards Cons Preço apesar de ser bom, acho que poderia ter plano específico para emails Automações Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Preço, a antiga ferramenta era bem mais cara Review Source MG Maria G. CEO Education Management Used the software for: Less than 6 months ### "5stars for brevo " February 27, 2025 5.0 Super great! Best email open rate I’ve ever had Pros So so easy to use! I honestly don’t have anything bad to say. Cons Hmm if I’m being nit picky it would be nice to send more than 300 emails for free Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Too expensive the other one was. is free Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.