# Page 44 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 44 - Is Brevo the right Marketing Automation solution for you? Explore 3418 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3418)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 44 - Reviews of Brevo

## Showing most helpful reviews

Showing 1076-1100 of 3418 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JS

Jhonatan S.  
Gestor de Marketing  
Internet  
Used the software for: Less than 6 months

### "Ótimo para o Marketing "

January 27, 2025

5.0

Pros

Facilidade em usar a ferramenta, tudo muito intuitivo

Cons

Nada até agora. A ferramenta superou as minhas expectativas.

Review Source

IP

Ignacio P.  
General Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Simple but powerfull"

September 30, 2024

5.0

I have limited time, so I appreciate that you can learn how to use it and generate a mailing in a short time. I also have it integrated with my site, which makes it even easier to use. It has everything I need.

Pros

simple, it has several tools to simplify automation and mailing.

Cons

I have a strong focus on speed on my wordpress site, so I don't use the plugin but another integration via api as I find it a bit slow and complex,

Switched from

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

better prices and simpler to use. Best value for price.

Review Source

KK

Karri K.  
CEO  
Design  
Used the software for: I used a free trial

### "Great customer service"

September 29, 2024

5.0

Generally, is very nice to use and the responsive customer service makes it ideal for beginners.

Pros

The customer service is very receptive and they help also with "stupid" questions.

Cons

My account was first suspended which felt little bit weird.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

I read reviews about mailchimp which were not so admiring and decided to try . Also the pricing is quite transparent.

Review Source

RS

Reto S.  
Multimedia Producer  
Marketing and Advertising  
Used the software for: 2+ years

### "Sehr empfehlenswert"

September 4, 2024

5.0

Mit den Design- und Verwaltungsmöglichkeiten konnten wir für unser KundInnen schöne Kampagnen erstellen.

Pros

Die einfache Möglichkeit, mit dem Experten-Programm Kunden zu betreuen. Ein Login für alle Konten. Für viele Kontakte aber wenigen Newslettern im Jahr ist es mit dem optionalen E-Mail-Guthaben perfekt.

Cons

Das Login mit reCaptcha! Bitte stellen Sie um auf ein reCaptcha im Hintergrund, ohne x-mal die Bilder anklicken zu müssen.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

E-Mail-Guthaben und grösser Anzahl Kontakte

Review Source

DK

Dhaval K.  
SR BDE and Consultant  
Computer Software  
Used the software for: I used a free trial

### "Best Bulk Emailing Software "

August 29, 2024

5.0

The best thing they have taken care of is when you draft your email you can have a mobile as well as desktop version that how your email would look like so these are small things that has taken care of and leads to customer satsifaction.

Pros

I like the smoothness of the software, believe me you need no training any person can simply add a list of subscribers and schedule a campaign of his choice and send bulk email easily. This is the best product available in the market currently

Cons

It is none I do not have any cons I am really very much satisfied with the service they provide.

Switched from

[GMass](https://www.capterra.com/p/168452/GMass/)

They blocked my Gmail for No reason as I was using Gmass for Bulk emailing my subscribers

Review Source

CS

Christopher S.  
Marketing  
Retail  
Used the software for: 6-12 months

### "Perfect email marketing software for medium-sized company with design in focus"

July 19, 2024

4.0

We switched from Campaign Monitor to and are more than happy with this step. I took less than a week to set everything up and even without long training the team was able to send their first campaign. Thank you!

Pros

I like the ease of use so that we can concentrate on design. Every technical aspect as delivery and spam prevention is managed by in the background and we can just use the software. Moreover I really like the backend-layout – by no means outdated. Thank you for developing the free shopware plugin. As a medium-sized company we rely on well integrated solutions and do not have a big budget for individual programming.

Cons

EU privacy laws are complex and difficult to understand. As was founded in Europe, France I wish there would be a little more support/training or even software/cookie-solutions in this direction.

Alternatives considered

[rapidmail](https://www.capterra.com/p/131901/rapidmail/)[CleverReach](https://www.capterra.com/p/148273/CleverReach/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Brevo

offers a free and actively developed Shopware 6 plugin. None of the other products can compete with that and the fact that Brevo has very transparent and reasonable pricing.

Switched from

[Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)

lack of development, missing connection/plugin with Shopware, EU privacy law

Review Source

BD

Barrye D.  
Director of Marketing  
Education Management  
Used the software for: 2+ years

### "It has been so helpful"

July 23, 2024

5.0

We use every week at least and sometimes more. It's efficient, good delivery, and the ability to personalise emails and automate emails is a huge plus.

Pros

The ability to set up multiple lists without being charged extra is a big bonus for me.

Cons

I wish they wouldn't keep updating the interface and moving features I am used to.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Review Source

ER

Ellen R.  
Partner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Email Marketing Made Easy"

September 24, 2024

5.0

Pros

is really easy to use, from automations to email campaigns. It's the best email marketing tool we've used.

Cons

It would be good to do some more custom things in campaigns.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

It was becoming increasingly difficult to use.

Review Source

SG

Sebastian G.  
Founder  
Information Technology and Services  
Used the software for: 1-2 years

### "A solid all-in-one marketing platform with only minor compromises"

August 11, 2024

4.0

Overall it's been good, support is quick to reply and the platform isn't missing anything I can't live without.

Pros

The all-in-one nature and ease of use. Automations are super easy to set up which I love, and it's really nice being able to look at a contact and see the whole history of interactions across different channels in one place.

Cons

The CRM party ( Deals) unfortunately doesn't have multi-currency support, and when managing client accounts as a web agency I need to pay for and upgrade my email marketing plan if I want my team to have access to a client's email marketing which makes no sense to me.

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Larger product-range, ease of use, and very reasonable pricing for the most part.

Review Source

ML

Michel L.  
Country manager  
Hospitality  
Used the software for: 6-12 months

### "Best tool for me"

October 16, 2024

5.0

Exceptional really I am more than satisfied

Pros

Complete tool to do marketing automation with a lot of functionalities and easy to use. I have tested many tools but this one is from far the best.

Cons

Could do with more templates but I see they are adding more with time.

Review Source

TD

Tiffany D.  
Naturopathic Doctor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Reliable product"

September 30, 2024

5.0

I am happy with this product/service. From day one I’ve been able to be more efficient with mg communications than with previous platforms. There are helpful articles when I run into something I don’t know how to do.

Pros

Convenient and user friendly, well priced, reliable service.

Cons

It would be great to have more email templates.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

There were Limits with list size and price

Review Source

SM

Sergio M.  
GERENTE DE PROYECTOS TI  
Information Technology and Services  
Used the software for: 2+ years

### "Porque usar Brevo para campañas de email Marketing"

July 11, 2024

5.0

En general ha sido la mejor experiencia que he tenido, rápido, instituivo, y un excelente soporte cuando lo he necesitado, y la verdad es que igual lo he utilizado poco, lo que demuestra ser un producto de excelencia.

Pros

El uso de para las campañas de Email Marketing, es muy fácil de crear, tiene opciones que facilitan todo lo que uno necesita, en los aspectos de diseño es muy eficiente, como asimismo el envío, seguimiento y análisis de las campañas.

Cons

Llevo utilizando hace bastante tiempo y no tengo ninguna observación, siempre ha sido una excelente plataforma de envío de email marketing.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Como fue hace tiempo, creo que fue porque al usar SendingBlue, me fue muy fácil de usar.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Nada en especial, solo vi que existía en esa oportunidad SendingBlue y empece a usarlo hasta esta fecha.

Review Source

CG

Calan G.  
Holiday Marketing  
Telecommunications  
Used the software for: 6-12 months

### "Great company, great product very user friendly."

August 12, 2024

5.0

Great, I have recommended it to other businesses.

Pros

Very user friendly. Can use on both mobile and desktop. Automations are easy to set up and to manage.

Cons

No mobile app, it is hard to see stats etc on a mobile device.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Features seemed to be old fashioned and hard to use.

Review Source

EP

Eduardo P.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Brevo Experience"

September 25, 2024

5.0

I'm very glad about the whole experiene, as a Marketing CRM

Pros

It's A powerful crm platform and fullfith all my needs.

Cons

Nothing from now. Everything works properly.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

The usuability, crm performance and easy doing

Review Source

FT

Fatoumata T.  
Manager  
Education Management  
Used the software for: Less than 6 months

### "SPEAK IT UP loves Brevo!"

November 22, 2024

5.0

I started not long ago, but I feel like I’ve been using it for years. I realized in a short time what I had wanted to do for a long time.

Pros

Simple to use, Beautiful, Professional result

Cons

I would like to know about the repeated contacts. I haven't found how to check if my different lists contain repeated contacts.

Review Source

JB

Jessica B.  
Owner  
Retail  
Used the software for: Less than 6 months

### "User friendly and affordable"

December 2, 2024

5.0

Has been easy and fun to use. I am still new and discovering all the features but I am sure this will help with our marketing and business development goals.

Pros

Very user friendly, and affordable. Overall pleasant experience so far.

Cons

I am still new to , therefore nothing so far that stands out to me.

Review Source

KG

Kristy-Lee G.  
Marketing manager  
Hospitality  
Used the software for: Less than 6 months

### "Easy to learn and navigate."

February 19, 2025

5.0

Quick to learn and navigate, once template created, easy to replicate for future campaigns.

Pros

Easy to learn, sync with Shopify database. Templates help a lot!

Cons

that I can’t schedule to email the rest of the mailing list if I’m not paying for the upgraded package. But, in saying this.. I understand why..

Review Source

SH

Steve H.  
Creative Director  
Consumer Goods  
Used the software for: Less than 6 months

### "Changed from Mailchimp to Brevo"

February 26, 2025

5.0

I find easy to use. The transition from Mailchimp was super simple.

Pros

Cost. I can say any more than that as I don't have enough experience of the platform. It seems very intuitive.

Cons

Limited functionality without increase cost.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Cost. Very expensive for a large data base.

Review Source

LD

Lori D.  
Executive Director  
Farming  
Used the software for: Less than 6 months

### "Brevo rocks in customer service "

January 29, 2025

5.0

Great so far. Very helpful staff. Customer service 5 stars ⭐️ out of 5

Pros

My chat guy was amazing. So helpful and patient!

Cons

Nothing yet just started with you. So far all is well!

Review Source

TO

Tamara O.  
Director  
Shipbuilding  
Used the software for: 1-2 years

### "love to work with it"

October 3, 2024

5.0

Works very well. Easy to use. Nice templates. Clear instructions. And very nice that it is for free for small businesses like mine.

Pros

Very easy to use. i love it. nice templates to use and easy to custom fit.

Cons

No Idea wat could be better. Maybe in Dutch

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Did not like it anymore was to hard to work with

Review Source

rO

ryan O.  
me  
Real Estate  
Used the software for: Less than 6 months

### "check inc/ Mucho casas, llc"

March 20, 2025

5.0

over all it gets the job done just as well as services that cost 5x more.

Pros

competitive pricing, for the same product.

Cons

could be more user friendly, takes some getting used too.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

pricing, customer service were both sub par.

Review Source

TA

Teodor A.  
Sales Manager  
Retail  
Used the software for: Less than 6 months

### "Honest review"

December 13, 2024

5.0

I am pleased with . It is amazing platform.

Pros

is amazing email marketing platform. I liked that It is very easy to make the design of your marketing campaign the most.

Cons

It is very easy to get suspended if you have a high bounce rate and high unsubscribe rate.

Review Source

JB

Juan B.  
Creador  
Professional Training & Coaching  
Used the software for: 2+ years

### "En general todo muy bien"

November 4, 2024

5.0

Pros

Funcionalidades, manejo, servicios y sencillez

Cons

La subida de precios y el logo de en los mails.

Review Source

GD

Grant D.  
President  
Retail  
Used the software for: 6-12 months

### "Great For Small Business"

September 16, 2024

4.0

Overall I like , I don't know that I love it, but I'm not looking for another service to replace it.

Pros

Price, many other services are way to expensive for a small operation like mine. It's also a very clean looking platform which I appreciate.

Cons

I find navigating through the platform a bit confusing compared to the services I previously used.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Price, MailChimp became too expensive for me.

Review Source

GA

George A.  
Graphic Designer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "GCIC Brevo Review"

October 14, 2024

5.0

Pros

Honestly I love everything about . User Interface is simple and easy to navigate. The experience is also one I enjoy all the time.

Cons

For now they aren’t any. Thank you for the great work.

Review Source

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