# Page 45 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 45 - Is Brevo the right Marketing Automation solution for you? Explore 3418 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3418) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 45 - Reviews of Brevo ## Showing most helpful reviews Showing 1101-1125 of 3418 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EJ Emma J. Practice Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Mailchimp convert!" September 10, 2024 5.0 Despite only using for a couple of months Brevo has been very easy to set up and even the small areas that I have struggled have been immediately rectified or answered by \[sensitive content hidden\]. The price point provides great value for money and I love that you can integrate all of your social media marketing channels with it. Pros Great chat feature! I have had a few questions about set up after migrating here from Mailchimp and \[sensitive content hidden\] has been such a great help. Cons Segmenting audiences is a bit more complicated than it needs to be. Mailchimps 'tagging' system is better. Originally chose Brevo due to their price plans based on number of emails sent and not contacts as we have 1000 contacts but only send around 2 transactional emails a months, but now there is a contact limit which I wasn't expecting. Doesn't integrate with my CRM :( Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Just found it not very user friendly with a high price point for what we needed it for. Review Source bK belinda K. whatever Accounting Used the software for: 1-2 years ### "Disappointing, find another service" November 5, 2024 1.0 Disappointing. They were ok when they were SendInBlue but now not worth the cost Pros It used to be cheap but its now as expensive as the others so I will move to the more professional ones or find another simple, cheap, effective company. Cons Too expensive and not very good anymore Its difficult to use, overcomplicated, all we need to do is send the odd newsletter! Review Source HPK Himadri Protim K. MD Supermarkets Used the software for: Less than 6 months ### "Best for all size businesses" June 21, 2025 5.0 Pros I have tried couple of bulk email sender, but I liked Brevo the most because of its use and pay concept. I am still learning it. Cons I haven't been able to find the merging option, which would allow me to avoid repeating the contact entry twice. Review Source PS Pedro S. Owner Hospitality Used the software for: Less than 6 months ### "A lot of features for starting a marketing campain" December 24, 2024 5.0 Pros Very fast creating a new account. Perfect import tool Cons Nothing really. Just need more time to explore the platform. Review Source WA Wilian A. Vendedor Broadcast Media Used the software for: I used a free trial ### "Muito bom, site perfeito" October 7, 2024 5.0 Estou conhecendo a plataforma e melhorando minhas vendas. Pros É muito simples de configurar e extremamente util. Cons Nada amei tudo, o site é simplesmente perfeito. Review Source RS Reto S. Multimedia Producer Marketing and Advertising Used the software for: 2+ years ### "Sehr empfehlenswert" September 4, 2024 5.0 Mit den Design- und Verwaltungsmöglichkeiten konnten wir für unser KundInnen schöne Kampagnen erstellen. Pros Die einfache Möglichkeit, mit dem Experten-Programm Kunden zu betreuen. Ein Login für alle Konten. Für viele Kontakte aber wenigen Newslettern im Jahr ist es mit dem optionalen E-Mail-Guthaben perfekt. Cons Das Login mit reCaptcha! Bitte stellen Sie um auf ein reCaptcha im Hintergrund, ohne x-mal die Bilder anklicken zu müssen. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) E-Mail-Guthaben und grösser Anzahl Kontakte Review Source RC Rogério C. gerente Comercial Medical Devices Used the software for: Less than 6 months ### "Muito Satisfeito" February 10, 2025 5.0 Estou usando há pouco tempo e estou muito satisfeito com a ferramenta e os resultados Pros Facilidade de uso, ser grátis, muito interativo Cons Ainda não encontrei nenhuma coisa que não gostei Review Source MD Mirza D. Founder and Head of Business Development Education Management Used the software for: Less than 6 months ### "BREVO- ONE OF THE BEST TOOLS I HAVE USED SO FAR" September 25, 2024 5.0 It is a helpful tool for a startup, it provides with 300 new contacts daily on the free version. A lot of options are included which enables us to send out multiple newsletter over the week. Pros The ease of usage, the big number of options when designing a newsletter. The speed of sending out newsletters. Cons Everything feels great, there is nothing else. Review Source KS Kunal S. Owner Computer Software Used the software for: Less than 6 months ### "Great experience" September 14, 2024 5.0 Overall, I'm able to achieve what I need with Brevo. Pros Interface and deliverability. The feel is very comfortable and intuitive. Their free tier is incredible. Cons Nothing as such. I'm happy with the overall product and experience Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Uiux Functionality Deliverability Overall experience Review Source VR Verified Reviewer Founder and COO Real Estate Used the software for: Less than 6 months ### "Considerable Marketing Platform " September 6, 2024 5.0 It's good overall. We switched from Braze actually Pros Easy to use Free plan Customizable templates SMS and WhatsApp marketing Cons UI can be more better. Sometimes the screen lags as if it is still under development and workflows can be more specific to the lists and groups. Switched from [Braze](https://www.capterra.com/p/155423/Appboy/) I cannot create lists and groups together Limited website personalization No free trial Review Source Anthony R. finance and international business Food & Beverages Used the software for: 6-12 months ### "facilitates work processes" July 23, 2024 5.0 All the necessary CRM tools are gathered to give you better management and order of daily work tasks. Pros At first I started using the free version where I was able to adapt to the platform knowing its functions, then I started the paid plan because I liked its functions and it was what I was looking for to have a job that was easier to manage, I have been able to follow up on sales , to the tasks assigned to each user and have much more successful and easy to implement email campaign management Cons My experience has been satisfied in all aspects, both in operation and in customer service, who are very friendly. Review Source NM Nikoleta M. Email Marketing Specialist Gambling & Casinos Used the software for: Less than 6 months ### "We are very happy with Brevo" August 14, 2024 5.0 Overall great. Happy to be onboarded so well and to be guided all the way. Nice to have so many features compared to our old platform and to have such a responsive support team. Pros Features and approach by the Brevo team towards us and our account Cons Automation adaptability, Wonderpush is a bit more code focused that we expected Switched from [AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) We needed more functionalities and automation options Review Source CB Charles B. VP, Growth Management Consulting Used the software for: Less than 6 months ### "Definitely better options out there" August 8, 2024 3.0 Meh, definitely better options out there. Seems like its a work in progress. Pros Some things work like they should. I haven't really found anything that others don't better but maybe the price is competitive. Cons Discovered bugs with integrations. Lack of useful features other CRMs have. Doesn't have plugins for emails so have to send emails through Brevo not your own emails and you can't import emails you receive into the platform. You can't put buffer time in your availability like calendly does so people can book you back to back. Review Source Response from Sendinblue September 3, 2024 Hello, Thank you very much for your message. Thank you again for your comments. First of all, we are sorry for any inconvenience caused. Please note that our platform is constantly evolving and all suggestions are forwarded to our product team. We are sorry to read that you have had these difficulties and technical problems. Our technical team works hard to resolve all incidents. In any case, we thank you for your comments and invite you to contact us at contact@brevo.com if you have any doubts or problems. Thank you in advance and we wish you a happy day. Best regards, PW Putri W. Marketing Marketing and Advertising Used the software for: I used a free trial ### "Great app, easy to use for newbie" September 7, 2024 5.0 From the first I tried this, I knew what I should do, easy navigation, specially for newbie like me that trying this for the very first time. I found it so much easier than other. Pros It's really user friendly for newbie like me Cons Not much that I can do without subscribe Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Just when I import the data it keeps mixing, I want to make a personalization but I can't because at first start it just confused me and was frustrating. Review Source CB Cris B. Publisher Information Services Used the software for: Less than 6 months ### "Ótima plataforma" October 7, 2024 5.0 excelente até o momento, pretendo contratar Pros plataforma intuitiva, eficiente e preço excelente Cons poucos templates para as campanhas e falta informação em produtos como web push, que deveria ter uma breve descrição de como iniciar Switched from [RD Station](https://www.capterra.com/p/180098/RD-Station/) era muito caro o RD, um preço realmente absurdo no BR Review Source MW Mike W. Operations Manager Construction Used the software for: I used a free trial ### "Brevo Review" April 23, 2025 5.0 I am very happy with the service so far and I hope our ROI works out so we can add features and increase our experience. Pros Easy to navigate, communicate and design the campaigns. Insert photos and editing the layouts is nice as well. Cons Free service has a 300 email limit I would like at least 500 a day to help really get to the clients. Review Source SS Sav S. Manager Food & Beverages Used the software for: 6-12 months ### "Enjoy using bravo " February 11, 2025 5.0 Good, it does the job and is easy to use Pros Easy to use, clear to follow, functional, able to customize emails Cons Would like to edit/crop photos within the email Review Source KH Kelly H. Content Manager Accounting Used the software for: Less than 6 months ### "User friendly and awesome campaign builder" December 5, 2024 3.0 So far we have had a relatively good experience with the actual platform. Pros User friendly interphase is easy to use and navigate. Campaign builder is super easy and customisable. Cons Limited support options when requesting meetings to resolve complicated issues relaterd to account suspensions and other technical assistance. Switched from [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Brevo has more user friendly interfase and awesome campaign builder. Review Source KH Kevin H. CEO Medical Practice Used the software for: Less than 6 months ### "Easy to use" February 24, 2025 5.0 I've tested a few similar systems and Brevo is the best. Pros Creating and sending campaigns is easy and straight forward. Cons I'd like to be able to attach more than the one file limit. Alternatives considered [SendPulse](https://www.capterra.com/p/146369/SendPulse/) Reason for choosing Brevo Found Brevo easier to use and the design functions better Review Source EP Eduardo P. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Brevo Experience" September 25, 2024 5.0 I'm very glad about the whole brevo experiene, as a Marketing CRM Pros It's A powerful crm platform and fullfith all my needs. Cons Nothing from now. Everything works properly. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) The usuability, crm performance and easy doing Review Source TM Tiago M. CEO Program Development Used the software for: 1-2 years ### "Experience using Brevo" November 12, 2024 5.0 I have nothing to add, because it met my expectations Pros simplicity, security and continuous improvement Cons simplicity of use, organization of emails and process improvement Review Source SD Sachin D. Co-founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Brevo CRM for Happetive" September 19, 2024 5.0 Brevo is one of the best CRM tools that I have used as it offers a seamless integration to build a single source of truth for the consumers. Pros A very intuitive interface for creating lists and segments while creating contacts. Cons Don’t have multiple templates for newsletters designs to chose from. Review Source BD Barrye D. Director of Marketing Education Management Used the software for: 2+ years ### "It has been so helpful" July 23, 2024 5.0 We use Brevo every week at least and sometimes more. It's efficient, good delivery, and the ability to personalise emails and automate emails is a huge plus. Pros The ability to set up multiple lists without being charged extra is a big bonus for me. Cons I wish they wouldn't keep updating the interface and moving features I am used to. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source MK Marianna K. Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Very good tool for email campaigns" November 27, 2024 5.0 We use it regularly. It is easy to use and saves a lot of time. Pros Contact management, ease of use, free email campaign (we are non profit organization), and the statistics. Also the template makes the emails look professional Cons It takes a while to import new contacts file. If you can add the "button" for the twitter link at the template. Review Source CH Curtis H. Owner Entertainment Used the software for: Less than 6 months ### "Email Marketing Made Easy" July 10, 2024 5.0 Really easy to use, i've used Mail chimp in the past and I found Brevo so much easier to use with lesss limits on the free version. Happy with my experience so far and would recommened to others for sure. Pros \>Simple to use platform >Quick response from support when I had a question >Reporting and dashboards are really good >Social shareing >Help tips everywhere incase you are unsure how to do something. Cons \>Doesn't have tracking on social shareing yet but they said they'd let the developer team know so it may be coming >The Social shareing link is huge, would be good if it could be shortened Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing Brevo Product ease of use and less limitations on Brevo Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Product ease of use and less limitations on Brevo Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.