# Page 46 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 46 - Is Brevo the right Marketing Automation solution for you? Explore 3418 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

---

Brevo

4.6 (3418)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 46 - Reviews of Brevo

## Showing most helpful reviews

Showing 1126-1150 of 3418 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JR

Jogal R.  
Relationship coach  
E-Learning  
Used the software for: Less than 6 months

### "One of my favourite for email marketing "

September 23, 2024

5.0

Best for email marketing, I used many other platforms but is best

Pros

Easy to use , for example very easy to import contact and manage

Cons

You can use before subscription, I can use readymade temple and send email to subscribers

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Hard to use, more expensive price, hard to import and manage contents

Review Source

AM

Aleix M.  
CTO  
Entertainment  
Used the software for: 6-12 months

### "Awesome Email Marketing Tool"

September 16, 2024

5.0

Overall my experience with has been fantastic.

Pros

I like it’s ease of use, quality email designer and many tools. Also, they improve every day, bringing out new tools that improve sales in our company.

Cons

Maybe more features for the basic plans.

Review Source

LV

LIDIA V.  
manager  
Food & Beverages  
Used the software for: 1-2 years

### "Brevo: a good experience for not experts"

September 3, 2024

5.0

It is good in general for preparing a campaign, for using the code, for adding new contacts. And also when I had a question the support was very good

Pros

Easy to use for a person not trained on this type of platforms

Cons

It is difficult to buy partial credits for sending extra e mails at the end of the period. For example, if I need 12,000 extra credits, I have to buy more and it results expensive. I think there would be good to have the option to buy for once at the end of period a partial quantity

Review Source

ZH

Zoltan H.  
Member of the Board  
Information Technology and Services  
Used the software for: 6-12 months

### "A great solution"

September 6, 2024

5.0

Seamless, we use it widely for e-mail campaigns and corporate communication.

Pros

Easy to use, working perfectly, the conversations platform is very good.

Cons

Not all the European languages supported, and my company would need that.

Review Source

MZ

Muhammad Z.  
Business Development Manager  
Retail  
Used the software for: Less than 6 months

### "Great platform"

September 23, 2024

5.0

It has been good so far, I look forward to using it more.

Pros

Minimalist interface, easy to use, great support. High deliverability.

Cons

High pricing for emerging markets but better than some others, some features have to be purchased separately.

Review Source

JP

Joanne P.  
Ast Manager - Communications  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "love brevo!"

September 11, 2024

5.0

Love it - the team is super helpful and gave us a discount code.

Pros

So easy to send our annual report to all our stakeholders and also send fundraising mails

Cons

Not free of cost to use for NGOs or charities - we did get a discount code

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Team found it easier to use and cost effective

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

is more cost-effective and the team preferred the design interface

Review Source

YZ

Yanik Z.  
Head of BD and Management  
Management Consulting  
Used the software for: Less than 6 months

### "Great App that could be even better with more transparence"

April 14, 2025

4.0

Good experience, most features were straight-forward.

Pros

Usability & Features, especially the AI design-helper.

Cons

Sudden and steep pricing model for more than 300 contacts.

Review Source

GLP

Gilson Luiz P.  
CEO  
Internet  
Used the software for: I used a free trial

### "Easy to use"

October 1, 2024

5.0

Easy to program email campaigns and very good delivery results

Pros

The ease of use, the performance of the product and when I needed support, it was provided

Cons

Printing that is more aimed at e-commerce and not digital products

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Klickpages](https://www.capterra.com/p/207027/Klickpages/)

Reason for choosing Brevo

Lowest price and we are testing its performance

Switched from

[Klickpages](https://www.capterra.com/p/207027/Klickpages/)

The price of the solution is more interesting for our company

Review Source

LM

Lorenzo M.  
Owner  
Computer Software  
Used the software for: I used a free trial

### "Good for starters"

October 29, 2024

4.0

Pros

This software has many features on the free plan, I like the phone feature

Cons

It asks too many personal data in order to function

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

offered more features on the free plan

Review Source

TG

TJ G.  
Independent Certified Optavia Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great platform! "

January 27, 2025

5.0

Great quality and beautiful emails. I haven't used all of the tools yet.

Pros

It's instructions. I am not techy! I feel like I will really love it as I embrace them. I am just studying out!

Cons

Lol It can be a little over my head. But that is me. It is very simple to navigate.

Review Source

RB

Robert B.  
Sr. Full Stack Developer  
Program Development  
Used the software for: 2+ years

### "Excelente servicio e integracion"

August 7, 2024

5.0

Pros

Me encanta su integracion en plataformas como Wordpress, Woocommerce, Stripe, etc

Cons

Francamante veo pocas desventajas en el producto en si, pero si tuviera que pensar en alguna, diria que su web es bastante poco amigable de navegar

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

tiene mejores soluciones de integracion con otras plataformas como shopify, woocommerce y Wordpress en general

Review Source

MD

Meghan D.  
CEO  
Mental Health Care  
Used the software for: 6-12 months

### "Generally user-friendly, works well"

September 18, 2024

5.0

Pros

Easy to write emails, manage contact lists and set up automations. The new automatic editor is much more user-friendly than the previous one.

Cons

For some reason, the email editor can be buggy. When I set it to 'paragraph' font (should be Open Sans), it looks fine in the editor but the font appears as Times New Roman (and sometimes purple?) when I actually receive the email. The editor also doesn't show me when text is bolded or not.

Review Source

LP

Luz P.  
Owner  
Financial Services  
Used the software for: Less than 6 months

### "Outstanding "

March 14, 2025

5.0

Excellent programs to retain client by offering sms , WhatsApp , email

Pros

The easy to send test in order to view what esté are sending to clients

Cons

The difference steps to get the campaign complete from uploading list

Review Source

SJ

Smita J.  
Developer  
Computer Software  
Used the software for: 6-12 months

### "easy to use and free version available"

August 22, 2024

5.0

Overall the experience has been very positive, team loved the simple and user friendly interface.

Pros

The most important benefit of using is that it has a very simple and user friendly graphical user interface. It has great customer support service team that helps whenever any issue arises. There is a free trial and free version available as well.

Cons

The number of integrations available is not upto the mark.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing Brevo

It was a decision by the client based on pricing

Review Source

JH

Janine H.  
Bürokauffrau  
Financial Services  
Used the software for: Less than 6 months

### "Mail Automations leicht gemacht."

September 16, 2024

5.0

Pros

Einfache Einstellung, alles individuell steuerbar und Preis/Leistung stimmt. Große Arbeitserleichterung durch die Automation.

Cons

Ich konnte noch keine negativen Punkte finden, für unseren Bereich ist alles komplett ausreichend.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Das Preisleistung Verhältnis hat im Vergleich für die Funktionen, die wir nutzen möchten einfach viel besser gepasst.

Review Source

ACSA

ANTONIO CARLOS SOARES A.  
Ceo  
Food & Beverages  
Used the software for: I used a free trial

### "Cumpre com o prometido"

March 25, 2025

5.0

Exelente...cumpre com o que promete...Parabéns...

Pros

Envio de emails em massa e as ferramentas para acompanhar as entregas.

Cons

Poderia ser mais simples para enviar os emails como um email normal.

Review Source

NS

Nikolaus S.  
Partner  
Entertainment  
Used the software for: 1-2 years

### "Simple and great"

September 19, 2024

5.0

Simple. That's what makes it great. Thanks.

Pros

The simplicity. Easy to start. Easy to stay on track.

Cons

Can't think of a big issue right away. That's a good sign.

Review Source

VR

Verified Reviewer  
Author and Illustrator  
Publishing  
Used the software for: 1-2 years

### "Easy to use"

July 30, 2024

5.0

Very happy. Highly recommended, especially for those starting out their email list.

Pros

I love how user-friendly it is. I had no trouble setting it up and updating it because of the detailed instructions.

Cons

I’m not sure how accurate the email open rate is.

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Reason for choosing Brevo

Price was my main factor. I like how the basic free plan fits my needs. I can scale up as my list grows.

Review Source

DB

Dave B.  
MD  
Information Technology and Services  
Used the software for: 2+ years

### "A solid email sender you can integrate with your software"

July 10, 2024

5.0

Very good, it makes our lives easier and very robust/reliable

Pros

I like the ease of integrating with our software Also the ability to track what happens to emails after they have been sent Ease of adding multiple systems and sending domains Overall the management console is very good

Cons

Sometimes the help documentation can be difficult to find stuff - so I resort to the Live Chat

Review Source

GH

Ghareeb H.  
NASP and IASP acredited Health and Safety and Hydrogen Sulfide trainer  
E-Learning  
Used the software for: Less than 6 months

### "I like Brevo because...."

August 16, 2024

5.0

The support is great, they respond with professionalism even in the free accounts.

Pros

The smoothness of operation and how everything is set up to walk you through the process. The way the template builder is and how easy it was to make any template your own. I especially liked how you can brand your own template and your website and social links are added automatically at the bottom of the email campaign.

Cons

There isn't anything I don't like about this service.

Switched from

[SendPulse](https://www.capterra.com/p/146369/SendPulse/)

It was time for the switch. Sendpulse was OK but it doesn't compate to .

Review Source

CC

Chris C.  
General Manager  
Restaurants  
Used the software for: Less than 6 months

### "Better than constant! "

December 2, 2024

5.0

My overall experience with Bravo has been great so far, I love the easy to use features and AI set up. I am unsure about how I feel about the buying of "credits"

Pros

Pros about Bravo, very easy to use and learn. The AI writing features.

Cons

Wish there was an automatic AI layout designer

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Pricing was too expensive, they raised pricing.

Review Source

JA

Jeroen A.  
Limonair  
Food & Beverages  
Used the software for: Less than 6 months

### "complete & comfortable"

September 10, 2024

5.0

Smooth and comfortable during setup. Powerful in operation.

Pros

is easy to understand, complete in functionality and customisation and offers great support in the knowledgebase and via e-mail.

Cons

can't think of any. Maybe a detail that isn't worth complaining about

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

European product, price, full working version to try out.

Review Source

NP

Nafinia P.  
Co-Managing Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Simple email tool with powerful features!"

August 8, 2024

5.0

Transitioning from old CRM/mailing tools to is never been so simple! Glad I stumbled upon this tool at the perfect timing.

Pros

Easiness in navigating the different features and the capabilities within the dashboard.

Cons

Since I've only been using emails and contacts for the most part, I cannot say on the cons. Hope there's none :)

Alternatives considered

[Sender](https://www.capterra.com/p/139770/SENDER/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

It's easier to deploy vs Sender or Mailchimp (tried both, which gave me quite a headache!)

Switched from

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

The global organization shut down, so we had to transition to a different CRM/email tools.

Review Source

GJ

Gbolahan J.  
Digital marketer  
Marketing and Advertising  
Used the software for: I used a free trial

### "Fast customer service "

January 27, 2025

4.0

Had issues trying to signup and contacted the customer service, it was fast, smooth and effective

Pros

The customer service and how easy the platform is to use

Cons

Can’t seem to figure the signup out as a newbie

Review Source

NL

Nathalie L.  
Webmaster  
Sports  
Used the software for: 1-2 years

### "Intuitive platform with its of functionalities"

August 30, 2024

5.0

has helped our local company in growing a solid foundation for the future.

Pros

I love how intuitive it is. I didn't know much about markering automation when launching 1,5 years ago to boost our gym's marketing. And know we have automations and campaigns like pro's.

Cons

Setting up complicated things like product related automations was a bit difficult and the contact management could be more advanced/intuitive. Also, too bad that the forms with iframe are not so adjustable.

Alternatives considered

[MailPoet](https://www.capterra.com/p/235222/MailPoet/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Possibilities and pricing of the others were not tailored to small companies

Review Source

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Talk to a Capterra advisor for free and get results within 15 minutes.