# Page 48 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 48 - Is Brevo the right Marketing Automation solution for you? Explore 3466 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3466)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 14th, 2026

# Page 48 - Reviews of Brevo

## Showing most helpful reviews

Showing 1176-1200 of 3466 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RC

Robin C.  
General Manager  
Computer & Network Security  
Used the software for: I used a free trial

### "Great result!"

January 27, 2025

5.0

Pros

\- Easy to use and with a great result. - Also a clear overview after your campaign is posted.

Cons

nothing serious, perhaps they should make a version available with the Dutch language.

Review Source

CG

Calan G.  
Holiday Marketing  
Telecommunications  
Used the software for: 6-12 months

### "Great company, great product very user friendly."

August 12, 2024

5.0

Great, I have recommended it to other businesses.

Pros

Very user friendly. Can use on both mobile and desktop. Automations are easy to set up and to manage.

Cons

No mobile app, it is hard to see stats etc on a mobile device.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Features seemed to be old fashioned and hard to use.

Review Source

PP

Prashant P.  
Marketing Manager  
Environmental Services  
Used the software for: Less than 6 months

### "Nice experience"

November 6, 2024

5.0

Its good. i have taken the subscription.

Pros

the user interface is very easy. navigation is also very lucid.

Cons

Stats when exported does not show the names of engaged contacts

Review Source

CL

Christine L.  
Managing Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Excellent service"

September 2, 2024

5.0

Brevo is a very simple and easy to use tool that makes producing my marketing emails a breeze. And their customer service is topnotch. Highly recommend.

Pros

I love how easy it is to use, it makes me produce excellent emails in a short amount of time. Plus, the customer support is topnotch. They responded quickly to my request for assistance and followed through shortly. Saved me so much time.

Cons

So far i could not think of what i like least about Brevo.

Review Source

RS

Rohit S.  
director  
Human Resources  
Used the software for: I used a free trial

### "Awesome platform "

November 5, 2024

5.0

i have first tiem use of brevo and i feel learn on same day with hands on with all the features

Pros

easy to use and easy to remember the template

Cons

user friendly with user interactive dashboard desgin

Review Source

JR

Jogal R.  
Relationship coach  
E-Learning  
Used the software for: Less than 6 months

### "One of my favourite for email marketing "

September 23, 2024

5.0

Best for email marketing, I used many other platforms but brevo is best

Pros

Easy to use , for example very easy to import contact and manage

Cons

You can use brevo before subscription, I can use readymade temple and send email to subscribers

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Hard to use, more expensive price, hard to import and manage contents

Review Source

DK

Dhaval K.  
SR BDE and Consultant  
Computer Software  
Used the software for: I used a free trial

### "Best Bulk Emailing Software "

August 29, 2024

5.0

The best thing they have taken care of is when you draft your email you can have a mobile as well as desktop version that how your email would look like so these are small things that Brevo has taken care of and leads to customer satsifaction.

Pros

I like the smoothness of the software, believe me you need no training any person can simply add a list of subscribers and schedule a campaign of his choice and send bulk email easily. This is the best product available in the market currently

Cons

It is none I do not have any cons I am really very much satisfied with the service they provide.

Switched from

[GMass](https://www.capterra.com/p/168452/GMass/)

They blocked my Gmail for No reason as I was using Gmass for Bulk emailing my subscribers

Review Source

JJ

Jitesh J.  
Owner  
Import and Export  
Used the software for: 6-12 months

### "Simple. Fast. Affordable."

November 6, 2024

5.0

Overall Brevo is very good. Better than its competitors that I had tried.

Pros

Brevo is easy to use. Very practical and fast.

Cons

Sometimes it is a bit slow. Specially when checking the reports.

Review Source

TD

Tammy D.  
Marketing  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Easy to Use"

March 4, 2025

5.0

Overall happy with experience. Once I figured out the terminology was easy to use.

Pros

Ease of use. Once you figure out where stuff is

Cons

Some things are hard to find because of terminology.

Review Source

JP

Joanne P.  
Ast Manager - Communications  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "love brevo!"

September 11, 2024

5.0

Love it - the team is super helpful and gave us a discount code.

Pros

So easy to send our annual report to all our stakeholders and also send fundraising mails

Cons

Not free of cost to use for NGOs or charities - we did get a discount code

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Team found it easier to use and cost effective

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Brevo is more cost-effective and the team preferred the design interface

Review Source

MD

Meghan D.  
CEO  
Mental Health Care  
Used the software for: 6-12 months

### "Generally user-friendly, works well"

September 18, 2024

5.0

Pros

Easy to write emails, manage contact lists and set up automations. The new automatic editor is much more user-friendly than the previous one.

Cons

For some reason, the email editor can be buggy. When I set it to 'paragraph' font (should be Open Sans), it looks fine in the editor but the font appears as Times New Roman (and sometimes purple?) when I actually receive the email. The editor also doesn't show me when text is bolded or not.

Review Source

SD

Sachin D.  
Co-founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Brevo CRM for Happetive"

September 19, 2024

5.0

Brevo is one of the best CRM tools that I have used as it offers a seamless integration to build a single source of truth for the consumers.

Pros

A very intuitive interface for creating lists and segments while creating contacts.

Cons

Don’t have multiple templates for newsletters designs to chose from.

Review Source

KS

Kunal S.  
Owner  
Computer Software  
Used the software for: Less than 6 months

### "Great experience"

September 14, 2024

5.0

Overall, I'm able to achieve what I need with Brevo.

Pros

Interface and deliverability. The feel is very comfortable and intuitive. Their free tier is incredible.

Cons

Nothing as such. I'm happy with the overall product and experience

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Uiux Functionality Deliverability Overall experience

Review Source

JR

Javier R.  
Account Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Adios Active Campaign… Hola Brevo!!!"

July 19, 2024

5.0

El servicio de soporte al cliente es buenisimo. Las integraciones van genial, los formularios, el crm, la plataforma de meets… y lo mejor que todo se puede automatizar con correos cualquiera de estos eventos!!

Pros

Calidad de precio es insuperable. Practicamente puedes hacer todo lo que tienes en active campaign por mucho menos, encima funciona mejor, incluye crm y funcionalidad de meetings…. y encima con whatsapps y sms!!!

Cons

No he podido integrar el formulario de brevo con elementor pro… pero bueno poniendo un html es mas que suficiente. Tampoco tiene integracion con Calendly… pero puedes usar su meetings nativo que esta genial.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Más funciones e integraciones que mailchimp o mailiter.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

CRM, whatsapp, precio y meets y bueno la integracion con woocommerce.

Review Source

LV

LIDIA V.  
manager  
Food & Beverages  
Used the software for: 1-2 years

### "Brevo: a good experience for not experts"

September 3, 2024

5.0

It is good in general for preparing a campaign, for using the code, for adding new contacts. And also when I had a question the support was very good

Pros

Easy to use for a person not trained on this type of platforms

Cons

It is difficult to buy partial credits for sending extra e mails at the end of the period. For example, if I need 12,000 extra credits, I have to buy more and it results expensive. I think there would be good to have the option to buy for once at the end of period a partial quantity

Review Source

JH

Janine H.  
Bürokauffrau  
Financial Services  
Used the software for: Less than 6 months

### "Mail Automations leicht gemacht."

September 16, 2024

5.0

Pros

Einfache Einstellung, alles individuell steuerbar und Preis/Leistung stimmt. Große Arbeitserleichterung durch die Automation.

Cons

Ich konnte noch keine negativen Punkte finden, für unseren Bereich ist alles komplett ausreichend.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Das Preisleistung Verhältnis hat im Vergleich für die Funktionen, die wir nutzen möchten einfach viel besser gepasst.

Review Source

AC

Anatole C.  
CEO  
Sports  
Used the software for: 1-2 years

### "Very nice application"

October 2, 2024

5.0

Very clear interface, easy and pleasant to use. I recommend 👍

Pros

Very clear interface, easy and pleasant to use. Honest, easy-to-understand pricing

Cons

it would be interesting to be able to do A/B tests and still have the option of “sending at the best time”.

Review Source

OK

Oonagh K.  
Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "New Brevo User"

November 7, 2024

5.0

I'm new to email campaigns. Brevo has been a great platform - even for a beginner!

Pros

\- Features - Easy to use - European - Has decent monthly limited with no silly quotas

Cons

Nothing so far - very satisfied with the experience.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Cost and features were the two main reasons

Review Source

NL

Nuno L.  
Administrative  
Arts and Crafts  
Used the software for: I used a free trial

### "Great service"

January 23, 2025

5.0

Pros

Very professional service. I recomend everybody to use it

Cons

No negative points. Iam having an excellent experience using Brevo

Review Source

GLP

Gilson Luiz P.  
CEO  
Internet  
Used the software for: I used a free trial

### "Easy to use"

October 1, 2024

5.0

Easy to program email campaigns and very good delivery results

Pros

The ease of use, the performance of the product and when I needed support, it was provided

Cons

Printing that is more aimed at e-commerce and not digital products

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Klickpages](https://www.capterra.com/p/207027/Klickpages/)

Reason for choosing Brevo

Lowest price and we are testing its performance

Switched from

[Klickpages](https://www.capterra.com/p/207027/Klickpages/)

The price of the Brevo solution is more interesting for our company

Review Source

AS

Alexandra S.  
administrator  
Fine Art  
Used the software for: Less than 6 months

### "Best out there"

September 11, 2024

5.0

Amazing, thank you! I'm sticking to Brevo :)

Pros

I love that it's so intuitive- it takes you right where you need to go, it keeps everything simple and easy to understand. It's also muuuch more flexible in terms of design than its (most well-known) comeptitor. Also, thank you for being (as much time as you can still support it) affordable!

Cons

The only thing is that when I'm designing for a longer period of time, it starts getting laggy- I have to wait for example, for the editing features of a text to appear.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

it was the best pricewise on the market.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

it was far too expensive and this was the best choice on the market

Review Source

VR

Verified Reviewer  
Founder and COO  
Real Estate  
Used the software for: Less than 6 months

### "Considerable Marketing Platform "

September 6, 2024

5.0

It's good overall. We switched from Braze actually

Pros

Easy to use Free plan Customizable templates SMS and WhatsApp marketing

Cons

UI can be more better. Sometimes the screen lags as if it is still under development and workflows can be more specific to the lists and groups.

Switched from

[Braze](https://www.capterra.com/p/155423/Appboy/)

I cannot create lists and groups together Limited website personalization No free trial

Review Source

AM

Aleix M.  
CTO  
Entertainment  
Used the software for: 6-12 months

### "Awesome Email Marketing Tool"

September 16, 2024

5.0

Overall my experience with Brevo has been fantastic.

Pros

I like it’s ease of use, quality email designer and many tools. Also, they improve every day, bringing out new tools that improve sales in our company.

Cons

Maybe more features for the basic plans.

Review Source

PW

Putri W.  
Marketing  
Marketing and Advertising  
Used the software for: I used a free trial

### "Great app, easy to use for newbie"

September 7, 2024

5.0

From the first I tried this, I knew what I should do, easy navigation, specially for newbie like me that trying this for the very first time. I found it so much easier than other.

Pros

It's really user friendly for newbie like me

Cons

Not much that I can do without subscribe

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Just when I import the data it keeps mixing, I want to make a personalization but I can't because at first start it just confused me and was frustrating.

Review Source

JA

Jeroen A.  
Limonair  
Food & Beverages  
Used the software for: Less than 6 months

### "complete & comfortable"

September 10, 2024

5.0

Smooth and comfortable during setup. Powerful in operation.

Pros

Brevo is easy to understand, complete in functionality and customisation and offers great support in the knowledgebase and via e-mail.

Cons

can't think of any. Maybe a detail that isn't worth complaining about

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

European product, price, full working version to try out.

Review Source

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