# Page 49 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 49 - Is Brevo the right Marketing Automation solution for you? Explore 3466 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3466)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 14th, 2026

# Page 49 - Reviews of Brevo

## Showing most helpful reviews

Showing 1201-1225 of 3466 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NC

Nader C.  
Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Reasonable price and Reasonable service"

December 7, 2024

5.0

Its great love it because its help full tool for small businesses

Pros

They have reasonable price compared to mailchimp and other platform

Cons

It's little complicated it could be easy and better

Review Source

NS

Nikolaus S.  
Partner  
Entertainment  
Used the software for: 1-2 years

### "Simple and great"

September 19, 2024

5.0

Simple. That's what makes it great. Thanks.

Pros

The simplicity. Easy to start. Easy to stay on track.

Cons

Can't think of a big issue right away. That's a good sign.

Review Source

MG

Mitchell G.  
Business Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "My thoughts on Brevo"

September 27, 2024

5.0

I really like it. I think it's much more intuitive compared to all the other competitors I've tried - Aweber, Getresponse, Mailchimp.

Pros

Very easy to set up a campaign relative to Getresponse & Mailchimp.

Cons

There is nothing I can think of at the moment.

Switched from

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Brevo offers significantly better value with large subscriber number counts relative to its competitors.

Review Source

ACS

ADE CANDRA S.  
Librarian  
Education Management  
Used the software for: I used a free trial

### "Very Easy and Time Saving"

September 11, 2024

5.0

The first time I used Brevo, it looked very easy to use, starting from importing contact data, then creating a campaign, designing a letter template, and sending data to potential customers. Very easy and fun.

Pros

The display is easy to use, and the message sending process is also fast.

Cons

So far there aren't any, although I haven't mastered some features such as advertising on Facebook.

Review Source

ZH

Zoltan H.  
Member of the Board  
Information Technology and Services  
Used the software for: 6-12 months

### "A great solution"

September 6, 2024

5.0

Seamless, we use it widely for e-mail campaigns and corporate communication.

Pros

Easy to use, working perfectly, the conversations platform is very good.

Cons

Not all the European languages supported, and my company would need that.

Review Source

NG

Nirmal G.  
Vice President  
Education Management  
Used the software for: Less than 6 months

### "Best Email Marketing Tool "

September 10, 2024

5.0

Overall designing, templates, speed, testing totally best ever.

Pros

Best Email Marketing tool ever and i feel like faster email campions

Cons

Best Email Templates, Easy to Use, Ease to add all options.

Review Source

GB

Giana B.  
Sales Director  
Food & Beverages  
Used the software for: Less than 6 months

### "Excelente Ferramenta"

September 23, 2024

5.0

Excellent experience as it is the first newsletter program that I have been able to format with excellence for my type of business.

Pros

It is intuitive and easy to use, the features are important for those who operate in e-commerce

Cons

For now there's nothing I don't like about the tool

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

best cost-benefit tool to send my newsletters

Review Source

NL

Nathalie L.  
Webmaster  
Sports  
Used the software for: 1-2 years

### "Intuitive platform with its of functionalities"

August 30, 2024

5.0

Brevo has helped our local company in growing a solid foundation for the future.

Pros

I love how intuitive it is. I didn't know much about markering automation when launching Brevo 1,5 years ago to boost our gym's marketing. And know we have automations and campaigns like pro's.

Cons

Setting up complicated things like product related automations was a bit difficult and the contact management could be more advanced/intuitive. Also, too bad that the forms with iframe are not so adjustable.

Alternatives considered

[MailPoet](https://www.capterra.com/p/235222/MailPoet/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Possibilities and pricing of the others were not tailored to small companies

Review Source

PS

Praveen S.  
Founder  
Information Technology and Services  
Used the software for: I used a free trial

### "First time Brevo user, Loved it!"

August 28, 2024

4.0

If Brevo hadn’t worked for me, I might have resorted to Mail merge plugins or even BCC-ing everyone! 😂 I tried several of your competitors, but I ran into issues like not receiving verification codes or being unable to authenticate my domain—basically, I couldn’t get things done. With you guys, everything has been straightforward, so I’m definitely sticking with Brevo for now.

Pros

I loved the customer support experience. With most SaaS, not even just mailing service, it's impossible to get a hold of anyone. But Brevo, \[sensitive content hidden\], replied really quick, within a few hours. He was friendly, knowledgeable, and genuinely cared about helping me. I couldn’t be happier with the service!

Cons

So far, I haven’t found anything I dislike about Brevo. Everything has been smooth, from the platform’s features to excellent customer support.

Switched from

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Couldn't get my new account to work. Had good experiences in the past, now I can't get a reply from them.

Review Source

JL

Jose L.  
Gerente  
Higher Education  
Used the software for: Less than 6 months

### "Lo bueno de brevo"

October 8, 2024

5.0

Excelente Tengo muchos contactos y estoy iniciando en esto y ha sido fácil

Pros

Si precio muy bueno Lo fácil que es la web, hacer plantillas es dinámico y el paso a paso es fácil de seguirn

Cons

Encontrar la manera de comprar el plan para mi

Review Source

AW

Alyssa W.  
Operations Coordinator  
Music  
Used the software for: 6-12 months

### "Great service"

October 7, 2024

5.0

Very good experience. Having only used Mailchimp before, I appreciate the easy use of Brevo and how nicely laid out it is

Pros

Easy to use, visually pleasing, and has lots of options for newsletter creation

Cons

Nothing wrong with it as far as I've seen so far

Review Source

RP

Raúl P.  
Administrador  
Consumer Services  
Used the software for: 1-2 years

### "Muy buena "

September 24, 2024

5.0

Excelente si claro faltan más plantillas

Pros

Intuitiva buena , muy buena fácil de usar

Cons

Que no se puede usar correo Gmail ???????

Review Source

GB

Gabriel B.  
Marketing  
Marketing and Advertising  
Used the software for: 6-12 months

### "Muito boa a experiência."

September 23, 2024

5.0

Muito bom, conseguimos mensurar quantas pessoas clicaram e abriram nossos e-mails.

Pros

Facilidade de configuração da plataforma.

Cons

Não ter integração nativa com o Elementor PRO (WordPress).

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Pela facilidade de configuração, e por recomendações na internet.

Review Source

FS

Fernando S.  
Representante Comercial  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Estupendo "

August 22, 2024

4.0

Muito Ótima, comparado ao Concorrente do Macaquinho.

Pros

Intuitivo Aplicação ! Fácil Manejo, e Agradável Interface.

Cons

Trava um Pouco !! Melhorando a Velocidade será corrigido.

Switched from

[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)

Paridade de Aplicação, Após Uso Brevo se Mostrou Melhor para Mim.

Review Source

EV

Enikő V.  
Content and communications manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A speciality tool"

September 19, 2024

5.0

It is just what we need, a speciality tool. Love the neat design features.

Pros

It is neat and has everything we need. There is a strong community support if we have questions.

Cons

We do not use WhatsApp in our comms and the telephone number can not be deleted from the lists - however it is not compulsory for people to give their phone numbers as well.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

The former solution became too expensive for us, as we grew - we are a nonprofit.

Review Source

GH

Ghareeb H.  
NASP and IASP acredited Health and Safety and Hydrogen Sulfide trainer  
E-Learning  
Used the software for: Less than 6 months

### "I like Brevo because...."

August 16, 2024

5.0

The support is great, they respond with professionalism even in the free accounts.

Pros

The smoothness of operation and how everything is set up to walk you through the process. The way the template builder is and how easy it was to make any template your own. I especially liked how you can brand your own template and your website and social links are added automatically at the bottom of the email campaign.

Cons

There isn't anything I don't like about this service.

Switched from

[SendPulse](https://www.capterra.com/p/146369/SendPulse/)

It was time for the switch. Sendpulse was OK but it doesn't compate to brevo.

Review Source

Christian C.  
Graphiste  
Graphic Design  
Used the software for: 6-12 months

### "Outils très riche en fonctionnalités"

July 15, 2024

5.0

Mon expérience globale est positive, j'ai trouvé avec Brevo l'ergonomie d'une interface simple et épuré, des fonctions riches, la facilité d'utilisation pour la gestion de campagnes d'e-mails personnalisés, avec la possibilité d'accéder aux statistiques et rapports détaillés. Simple et efficace. My overall experience is positive, I found with Brevo the ergonomics of a simple and refined interface, rich functions, ease of use for managing personalized email campaigns, with the possibility of accessing detailed statistics and reports. Simple and efficient.

Pros

Ce qui m'a définitivement décidé d'utiliser BREVO juste pour mes campagnes d'e-mails, a été la simplicité et l'ergonomie de son interface, en plus de la gratuité offerte pour et jusqu'à 300 destinataires. Son utilisation est assez simple et cible tous le monde, même sans expérience dans le domaine, la prise en main est assez rapide et sans réelles contraintes, il suffit de suivre les indications. L'optimisation de l'affichage sur les mobiles a aussi été un facteur important. Brevo donne également la possibilité de personnaliser le design des campagnes d'e-mails, avec son logo, ses visuels (personnalisés avant de les importer au format jpg ou png) et avec des modèles de mise en page, des templates (modifiable) gratuits, etc. What definitely made me decide to use BREVO just for my email campaigns was the simplicity and ergonomics of its interface, in addition to the free offer for up to 300 recipients. Its use is quite simple and targets everyone, even without experience in the field, getting started is quite quick and without any real constraints, you just have to follow the instructions. Optimizing the display on mobile devices was also an important factor. Brevo also gives the possibility of personalizing the design of email campaigns, with its logo, its visuals (personalized before importing them in jpg or png format) and with free layout models, templates (editable) , etc.

Cons

Je n'ai pas trouvé de réel inconvénient concernant l'envoie de campagne d'e-mails (seule fonction que j'utilise). Si on souhaite aller plus loin avec Brevo, il faudra se former un minimum et également payer un abonnement. I haven't found any real disadvantages regarding sending email campaigns (the only function I use). If you want to go further with Brevo, you will need to train a minimum and also pay a subscription.

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

La fonction d'envoie de campagnes d'e-mails de "Hubspot" m'a paru bien trop compliqué. The "Hubspot" email campaign sending function seemed way too complicated to me.

Review Source

NM

Nikoleta M.  
Email Marketing Specialist  
Gambling & Casinos  
Used the software for: Less than 6 months

### "We are very happy with Brevo"

August 14, 2024

5.0

Overall great. Happy to be onboarded so well and to be guided all the way. Nice to have so many features compared to our old platform and to have such a responsive support team.

Pros

Features and approach by the Brevo team towards us and our account

Cons

Automation adaptability, Wonderpush is a bit more code focused that we expected

Switched from

[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

We needed more functionalities and automation options

Review Source

Anthony R.  
finance and international business  
Food & Beverages  
Used the software for: 6-12 months

### "facilitates work processes"

July 23, 2024

5.0

All the necessary CRM tools are gathered to give you better management and order of daily work tasks.

Pros

At first I started using the free version where I was able to adapt to the platform knowing its functions, then I started the paid plan because I liked its functions and it was what I was looking for to have a job that was easier to manage, I have been able to follow up on sales , to the tasks assigned to each user and have much more successful and easy to implement email campaign management

Cons

My experience has been satisfied in all aspects, both in operation and in customer service, who are very friendly.

Review Source

DC

Dominic C.  
Operations Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Brevo, best alternative to mailchimp"

September 3, 2024

5.0

Quick to use and effecient, mailsevers put less in the junk folder than mailchimp

Pros

The easy to use equipment, which similar to mailchimp but more straight forward and more cost effective

Cons

after several successful campains have not found an issue

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Moosend](https://www.capterra.com/p/147042/Moosend/)

Reason for choosing Brevo

the price structure works better for our small business model

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

mailchimp too expensive and service has dropped off

Review Source

MJ

Markus J.  
boss  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Brevo is easy to use"

October 19, 2024

5.0

The support is fantastic. The design tols are nice and easy to use.

Pros

Good support and nice tols to the design the mail.

Cons

That I cant have many contacts and just want to send few mail to them. Then I have to pay to much for that.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

tip from av friend and they sad it was easy to use

Review Source

AT

Alberto T.  
Founder CMO  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "I Like it !!"

December 9, 2024

4.0

easy, quick no back ground knowledge needed

Pros

easy to use and create what ever you need, , templates are very good and helpful

Cons

some clicks are hidden, makes it difficult to find

Review Source

MD

Marcus D.  
Director  
Events Services  
Used the software for: I used a free trial

### "Easy to use "

September 18, 2024

5.0

Really good so far although I’m only a week in

Pros

Pay as you go option is probably the best on the market

Cons

Haven’t been a user long enough to see a negative

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Ease of use and the pay as you go option

Review Source

Mahdi Abdenour A.  
Sales Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great tool ! "

August 30, 2024

5.0

Pros

The diverse tools and their availability and reliability, its the perfect set for the job

Cons

Wished some of the features where free, the available ones are perfect, it just would be great if there was more

Review Source

LS

Leon S.  
Mr.  
Wholesale  
Used the software for: Less than 6 months

### "Fine work, professional appearance"

October 25, 2024

5.0

Good , easy to find out. Took a afternoon to get familiar with the programm

Pros

Very easy to work with . Even as a non native englisch speaker

Cons

The authentication of my domain , some buttons difficult to find

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

More easy to work with , could not work with mailchimp

Review Source

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