# Page 5 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Brevo the right Email Marketing solution for you? Explore 3439 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3439) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 5 - Reviews of Brevo ## Showing most helpful reviews Showing 101-125 of 3439 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lauren R. Owners Hospitality Used the software for: 6-12 months ### "Woocommerce Integration Contacts - Great UI and Affordable " July 14, 2025 5.0 I find them competitively priced and easy to use. I enjoy the integration with woocommerce for stats Pros This is our third software for emails and I’m really happy with them. They integrate with Woocommerce and Wordpress seamlessly, along with Gravity forms. Email stats are well displayed and the plugins and UI are easy to pick up for small businesses who wear all the hats. Pricing was what brought us to them, integers what kept us there. Cons With migration of our database to Brevo, we lost several hundred contacts bc they were from Gravity forms outside of the “allowed timeframe” I did feel that this hurt us in the migration and was disappointed that there was no appeal place for this. Some emails are still going to spam for our contacts. Switched from [Digital Marketing Suite](https://www.capterra.com/p/124265/Express-Email-Marketing/) Price and they were not integrated well with our website Review Source JC Joel C. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Brevo just works, and that’s exactly what I need" November 28, 2025 5.0 Brevo has become the backbone of our email and marketing communication. It’s reliable, flexible and scales very well with our needs. Overall, my experience with Brevo has been very positive. I can manage newsletters, automations and transactional emails from one dashboard, track performance clearly and optimise campaigns over time. For teams or small businesses that need a dependable, user-friendly tool to centralise their email and marketing operations, Brevo is a great choice and easy to recommend. Support has been responsive and helpful whenever I needed them and the onboarding resources and tutorials also make a big difference. They also provide clear indicators to help avoid spam issues. Combined with good list hygiene, we’ve had very few problems with emails going to spam. Pros Great balance between price and features Easy-to-use campaign builder and automation workflows Strong contact management and segmentation options Reliable deliverability and detailed reporting All-in-one approach (newsletters, transactional emails, SMS, forms, etc.) Cons Template customisation is good, but very “pixel-perfect” design still takes some manual tweaking, and some advanced reports and automation options could load a bit faster Review Source FH FRANK H. Teacher E-Learning Used the software for: 2+ years ### "I'm pretty happy with BREVO" June 27, 2025 5.0 It is intituitive to set up, has easy controls and clear workflows. I like best the possibillity to pay as you need it through credit payments. Pros Its easy to use and has flexible plans. The workflows are intuitive and easy to set up. Email and Whatsapp campains have great trcking. Support is fast. Cons In the calender the smallest date range is a week. I would love to have 3 days or even less. The design of the calender could be a little nicer. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Klickpages](https://www.capterra.com/p/207027/Klickpages/) unflexible plans, bad email managment, too expensive Review Source TF Thiago F. Estrategista de Marketing Marketing and Advertising Used the software for: 1-2 years ### "Intuitive platform, but support could be faster" July 4, 2025 5.0 Overall, my experience with Brevo has been very positive. The platform meets my needs for marketing automation and communication, and the learning curve is low. With some improvements in the support channels, it will be even better. Pros Brevo is an intuitive platform, very easy to use even for those who are not experts in email marketing or CRM. The interface is clean and organized, making it simple to create campaigns, automations, and manage contacts efficiently. Cons The customer support could be improved. I missed having a faster channel like WhatsApp for quick questions and urgent cases. Sometimes, email or chat support can take longer than ideal. Review Source Alessandra F. Licenciada Telecommunications Used the software for: Less than 6 months ### "Bom mas nem tanto" April 1, 2026 5.0 Quem sabe daqui um tempo a Brevo seja interessante para mim mas agora não faz sentido. Gostei da inteligência artificial que ajuda bastante, ela sabe o melhor horário para enviar os email, no automático deixando com a IA vi mais resultado. Gostei do layout dos emails, pra quem não profissional do Marketing ajuda a valorizar a marca. Pros Gostei da facilidade de carregar a lista de clientes e também como personalizar o email passando autoridade para o cliente. A plataforma é bem intuitiva e fácil de programar. Cons A quantidade de clientes, pequenas empresas não tem capital para investir muito e 500 clientes são muito pouco, tenho lista de empresas com mais de 10 mil contatos. Prefiro investir esse valor em tráfego no Google ads. Switched from [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) Porque envia email automaticamente lá é no manual, demora muito. Review Source AM Antoine M. Marketing advisor Banking Used the software for: 6-12 months ### "Good all-around platform for email marketing and automation" May 1, 2026 4.0 Good platform for email marketing, automation and customer communication. Useful for small and medium companies that want professional campaigns without too much complexity. Pros What I liked most is the balance between features and simplicity. You can create campaigns, manage contacts, automate emails and even use SMS tools. Good choice when company wants serious marketing tool but still easy to use. Cons Some advanced features are less deep than very premium competitors. Also when database becomes large, setup and segmentation need more attention. Review Source Stuart M. Author Arts and Crafts Used the software for: Less than 6 months ### "The Cryethium Universe" April 23, 2026 5.0 Cost effect way of advertising my books. One suggestion would be to help authors drive visitors to author websites where they can sell their books directly from their website, cutting out Amazon, as they take a huge cut of your royalty. A POD would be helpful for paperbacks and ebook download options. Pros Fantastic service from Romeo. Easy-to-use platform. Templates are good, contact lists easy to create. Cons Understanding the contacts list linked to automations. Linking email contacts to automations. Understanding the system. Review Source Bas V. Human beïng with artistic capacities Arts and Crafts Used the software for: 1-2 years ### "Very good RGPD compliant mailing solution" August 21, 2025 4.0 I make my arts and crafts newsletters with Brevo for free. I can copy and paste the lay out, so it is recognisable. I think it was not so hard to make a subscribe page inbedded in my website. I can add manually adresses from people who asked me to do so. I send my newsletter in two or three times ass not to overload the max. capacity. And that works great. My clients give me good feedback, and those who wan't to leave can do it easily without complaints. When I needed support, I just reponded to an automatic mail I got from Brevo, and within a day I was helped out. Thanks for that ease. Pros I like the ease of using the mailingadresses list, and the compliance with the RGPD rules. Subscribers can unsubscribe, subscribe. All easy for me. and the newsletters arrive and are read. That was not the case with multipliing individual mails, which ended up as spam. Cons I work with the Opera browser. and that dousn't work any more since june 2025. Forcing me to use another browser solenly for Brevo. Review Source RCR Rodel C R. Journal Editor Hospital & Health Care Used the software for: 2+ years ### "effective email campaigns for calls and updates" August 19, 2025 5.0 Our status updates, call for papers, and issue announcements find the appropriate people repeatedly. Campaign measurement enhanced to optimize messaging while maintaining communications cost predictability. Pros Brevo's usability makes managing emails and campaign promotion easier. Segmentation, templates, and scheduling aid us to notify authors and reviewers adequately with good value, without aggressive learning curves. Cons Customer care tends to be intermittent at busy times, and some UI paths feel hidden. Power automations require calibration, which slows down deployment when rolling out time-sensitive communication patterns. Review Source IC Issaraporn C. MD Accounting Used the software for: I used a free trial ### "Perfect overall, little need improve." March 10, 2025 4.0 I've been using Brevo.com for a few days now, and I'm really happy with the results. The interface is easy to use, even for someone like me who's not tech-savvy. I've been able to create effective email campaigns that engage my audience and drive sales. Overall, I'd definitely recommend Brevo.com to small businesses looking for a reliable price/performance email marketing tool. Pros One thing I liked about Brevo.com is the responsive, good clean interface. They're easy to use and understand. Cons One thing I didn't like is that some help like automation were hard to find. Struggling with the automation. Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Reason for choosing Brevo Like the automation and overall responsive of the app. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I was looking for a more robust and feature-rich email marketing platform that could help me grow my business. While MailChimp was a great platform for small-scale email marketing, I found that it was limiting me as my business grew. Especially the ease of use and more features. Review Source VR Verified Reviewer Founder Information Technology and Services Used the software for: Less than 6 months ### "Brevo Makes Email Automation Simple and Fast" May 9, 2026 5.0 I’ve had a great experience with Brevo. It helped me automate my website emails easily, and the setup process was straightforward. The platform feels clean, reliable, and efficient for managing email communication. Pros Email sending speed and overall clarity are excellent. The platform is easy to understand and works reliably for automating website emails. Cons The email credit limits could be more generous, especially for growing businesses and higher-volume campaigns. Review Source Xana F. Consteladora Alternative Medicine Used the software for: Less than 6 months ### "Super satisfeita" March 26, 2026 5.0 Agendamento de reuniões espectacular com hipótese de personalizar facilmente. Simples e rápida para importar contactos e enviar mails Pros Super friendly, fácil de usar e com preço/ funções muito bom. Rápida no processamento, com tutoriais muito claros. Cons Não tem PT-PT, só PT-BR. Templates que se confundem por serem semelhantes. Nada demais, mas pode melhorar Switched from [Leadlovers](https://www.capterra.com/p/206995/leadlovers/)[Systeme.io](https://www.capterra.com/p/198994/Systeme/) O preço dos planos versus as actividades disponíveis eram desiguais. Não tinham agendamento de reuniões. Review Source LS Layna S. Media Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Brevo helps spread the word for our company with ease" June 16, 2025 5.0 We have been using Brevo for at least five years - at first as a free user but it has become an important tool for us to use so we pay for our subscription. It is easy to use and gets our messages to customers or drivers, depending on what we need to send. Pros I like the ease of use - we use it at least once per week, and as much as every day, depending on what is going on in our city. With as many drivers/customers as we have, it comes a wonderful communication tool. Cons I wish I could delete some campaigns or put them into a folder where I don't see them as often. We send dozens of campaigns to a variety of people and it would be easier if I could sort them out and not have to scroll or look for draft, ect. I also don't love the wait on the email addresses but I get it - we have over 100K email addresses which seems untoward but we have over 500K customers so it makes sense. Review Source CG Chelsea G. Marketing Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Marketing Platform" November 18, 2025 4.0 Brevo is a great choice, especially for those who are not sending out as many emails per month/day. You can easily manage your campaigns and see the analytics easily - if you want more specific analytics, it does require payment but the fee's are very reasonable. Pros Brevo has a great free tier, great for smaller businesses, where you are not sending too many emails monthly, with a 300/day limit. It has a drag/drop style and has built in scheduling and CRM if you wish to use it. Pricing model is on emails sent, not contacts which we love!!! Cons Some tools are paid only, advanced analytics, multi user and testing. There are not as many integrations, which we struggled with. Review Source Henrique L. Gerente de Projetos Computer Software Used the software for: Less than 6 months ### "Brecho realmente é uma Excelente Ferramenta " September 19, 2025 5.0 O Brevo tem sido o nosso auxiliar direto na melhoria de nossos produtos. Tentamos algumas ferramentas e nenhuma foi tão efetiva e funcional como o Brevo. Pros Facilidade de utilizar, a interface é extremamente amigável. Rápida de utilizar e intuitiva. Todos membros de nossa equipe conseguiram entrar e realizar todas as atividades sem precisar de nenhum suporte. Cons Eu penso que o Brevo é uma solução já bem completa. Se fosse para dizer alguma coisa que incluiria, eu falaria incluir mais gráficos, apesar que tem todos os necessários para tudo. Alternatives considered [RD Station](https://www.capterra.com/p/180098/RD-Station/) Reason for choosing Brevo Eficiencia e Facilidade de uso, a simplicidade do Brevo é fantástica Switched from [Systeme.io](https://www.capterra.com/p/198994/Systeme/) Pela facilidade de uso e interface amigável. Review Source Kylie W. Marketing Manager Construction Used the software for: 1-2 years ### "Simple, easy, powerful digital marketing tool." August 14, 2025 5.0 Switched to Brevo after being frustrated with another platform. Very happy. I wont be going anywhere now. Pros So easy to use, responsive support team as well. Everything is located in obvious spots and it's easy to navigate. Cons I'd love access to some more how-to videos to use Brevo to it's full capabilities. I'm sure there is much more I can do with it. Switched from [CleverReach](https://www.capterra.com/p/148273/CleverReach/) This was suggested by our German head office. I switched from Send in blue to Clever Reach and spent a year frustrated and disappointed before switching back Review Source lH lucy H. marketing executive Mechanical or Industrial Engineering Used the software for: 2+ years ### "amazing customer service & does the job for email marketing" November 3, 2025 5.0 great customer service, always there when you need help and provides clear instructions and timely responses. Pretty easy to navigate the website. Pros Amazing customer service & helpful instructions when needed. Always friendly and timely responses, thank you! Cons cant implement videos in the email marketing without having a youtube channel. design is fairly limited at times Review Source Rajiv S. Machine Learning Consultant Textiles Used the software for: 6-12 months ### "Good for sending emails to my client list" January 9, 2026 5.0 For basic email marketing, it is good value. I use it to send updates about my ML models. It does the job without costing too much money. Pros It is very easy to set up email automation for new subscribers. The free plan is generous for sending daily emails. I like the simple drag and drop editor. Cons The customer support takes long time to reply. Sometimes my emails go to spam folder even if list is clean. The interface feels a little bit old fashion compared to others. Review Source JD James D. CEO Computer Software Used the software for: 6-12 months ### "The best automated email system we've worked with" September 23, 2025 5.0 Every step of the relationship, from signing up to expanding the Brevo services that we use and how we use them, has been a pleasure. Pros We use Brevo for transactional and marketing emails for multiple projects. Our developers find it very easy to integrate, and our marketers love the flexibility and automation. Management loves the reasonable cost. Cons It's not a Brevo-specific downside, but getting approved for transactional SMS is an ordeal. They've done a lot - and quite possibly everything possible to make it as little of one as they can, but it's still a pain. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Much better integration, flexibility and pricing. Review Source DR Didier R. Coach de vie Health, Wellness and Fitness Used the software for: 2+ years ### "Ancienement sendinblue " April 25, 2026 5.0 Brevo est facile à utiliser, même pour quelqu’un comme moi qui peine à comprendre le fonctionnement d’un nouveau logiciel. Pros J’aime beaucoup Brevo et je ne pense pas changer de sitôt. Pour moi qui gère tout moi-même, je préfère les solutions qui sont fonctionnelles et simples ; pas besoin de passer des semaines à les prendre en main. Cons Ma liste ne contient pas plus de 400-500 contacts et je n’avais pas besoin de souscrire à un abonnement, mais il n’y a quasiment pas d’assistance pour les souscripteurs de la formule gratuite. Review Source GA Gabriela A. CEO, Estrategista e Expert Education Management Used the software for: Less than 6 months ### "Ferramenta eficiente" December 10, 2025 5.0 Estou achando uma ferramenta muito eficiente. Gostaria de ter acesso a algum curso que ensine todas as funcionalidades. Pros Rapidez na resposta. Assim que eu abri o ticket já responderam com o detalhamento técnico do que eu precisava fazer. Cons Não ter um suporte em chat em tempo real, ter que ser por ticket. Se tivesse um suporte humano no chat em tempo real nos ajudaria mais que a IA. Ou um gerente de contas. Alternatives considered [Mautic](https://www.capterra.com/p/211361/Mautic-by-HEM/) Reason for choosing Brevo Estous buscando solucoes que nao cobrem por disparo e sim por quantidade de contatos na base. Switched from [Mautic](https://www.capterra.com/p/211361/Mautic-by-HEM/) Estous buscando solucoes que nao cobrem por disparo e sim por quantidade de contatos na base. Review Source Priscila O. Comercial Chemicals Used the software for: 1-2 years ### "5 Estrelas!! \*\*\*\*\*" February 4, 2026 5.0 Estamos muito contentes com o serviço prestado pela Brevo! Recomendamos esta plataforma para quem deseja efetuar email marketing pois é uma plataforma fácil de interagir e simples. Pros No suporte ao cliente foram rápidos na sua resposta e muito atenciosos! Em poucas horas recebi um email a prestar ajuda e no email seguinte já me conseguiram resolver o problema que eu tinha, muito facilmente. Cons Não tenho nada apontar como defeito. Estamos muito satisfeitos com a Brevo. Tem nos ajudado bastante no envio dos emails para os nossos clientes. Review Source GB Garry B. Club Registrar Non-Profit Organization Management Used the software for: Less than 6 months ### "Fairly steep learning curve but not too bad otherwise." March 1, 2025 4.0 I found it was a fairly steep learning curve to get used to but am more comfortable with it now. Still have quite a bit of difficulty designing the body of the campaigns. Luckily, I don't need to get too fancy with it as we're just trying to communicate information with our members as apposed to trying to attract customers as other users might be. Pros Managing contacts. Adding/deleting/modifying contacts and adding/removing them from lists is very easy. Cons Designing the body of the email. I find it difficult but it may be that I'm just not used to it. I can't figure out how to do things like reduce wasted space between block. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Cheaper SMS campaigns and the free email teir meets our needs. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) We used to send email-to-sms via sms gateway but a lot of providers were dropping support for this. Review Source Ligia B. Marketing Director Commercial Real Estate Used the software for: 2+ years ### "Brevo, and only Brevo!" February 17, 2025 5.0 From adding contacts or creating lists; to filtering the contacts for specific campaigns; to creating a layout or a new campaign -or a duplicated one, which I really use-; to measuring the performance or creating different tests... Everything is super simple, fast, and easy. Although I use basic and medium functions; when I need to do something more advance, I love that Brevo offers a blog and information to help you with all your doubts. It has been super useful! Pros I love Brevo! It offers complete solutions for my automated mailing and messaging needs, the price is very affordable and, most of all, it's super friendly and easy to use!!! The platform and the features UX is very clear and straight forward. And the filters and segmentation for the contacts and lists are super complete and easy to apply! Cons I don't think there's something I don't like about Brevo. I've used other platforms -all of them super complicated-, and using Brevo is like paradise, jaja. For real, I've been offered to use other platforms even for free, and I just don't accept. I'm a Brevo advocate for ever! Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Never could use HubSpot right, jaja. It's too complicated and difficult. I spent hours trying to create lists. For real, never understood. And Mailchipm, it's more easy to use, but I prefer the possibilities and functions that Brevo offers, which I think are more. Also, Brevo is more intutive and professional. Review Source JW JIGNESH W. Founder Computer Software Used the software for: 6-12 months ### "Bravo honest review by the founder of filebeast" October 18, 2025 5.0 It's great, for free plan you for everything required for getting started and the most liked think for me is the email thing your email never goes to spam ib my case Pros When I created my account (after re-signing) I got blocked but the support team help me within 1st response so yeah it's great Cons Some paid plan limitations like folder for pro and SMTP is not working properly (for me) and same with the apu when connecting to make.com for typeform and brave integration for my file sharing service file.beasty.in.net soon I decided to shift to bravo form but it's not have html customisation if you do have one it would be great Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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