# Page 50 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 50 - Is Brevo the right Marketing Automation solution for you? Explore 3466 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3466)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 14th, 2026

# Page 50 - Reviews of Brevo

## Showing most helpful reviews

Showing 1226-1250 of 3466 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Author and Illustrator  
Publishing  
Used the software for: 1-2 years

### "Easy to use"

July 30, 2024

5.0

Very happy. Highly recommended, especially for those starting out their email list.

Pros

I love how user-friendly it is. I had no trouble setting it up and updating it because of the detailed instructions.

Cons

I’m not sure how accurate the email open rate is.

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Reason for choosing Brevo

Price was my main factor. I like how the basic free plan fits my needs. I can scale up as my list grows.

Review Source

BD

Barrye D.  
Director of Marketing  
Education Management  
Used the software for: 2+ years

### "It has been so helpful"

July 23, 2024

5.0

We use every week at least and sometimes more. It's efficient, good delivery, and the ability to personalise emails and automate emails is a huge plus.

Pros

The ability to set up multiple lists without being charged extra is a big bonus for me.

Cons

I wish they wouldn't keep updating the interface and moving features I am used to.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Review Source

MH

Milan H.  
owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "zlatoproradost.cz"

October 10, 2024

5.0

Pros

I appreciate that the support solves the problem individually. It is not possible to set everything to a robot that proceeds according to the program. I appreciate your patience and willingness. It is not possible whether the company will solve it 100%, but I appreciate that some solution is being sought. That is the most important endeavor.

Cons

I have nothing to objectively evaluate. Some negative ones are rather due to the complexity of laws and regulations. The company is not responsible for that.

Review Source

mS

manisha S.  
Sales  
Education Management  
Used the software for: 1-2 years

### "great feedback"

September 4, 2024

5.0

overall its very good. anyone will be easily comfortable to use this

Pros

its simple & easy to use.Its very easy to import data

Cons

automation i am not very much aware & not able to use much

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

i didnt like that due to many limitation

Review Source

AE

Ainara E.  
Marketing trainee  
Real Estate  
Used the software for: Less than 6 months

### "Fantastic experience with Brevo!"

October 2, 2024

5.0

Great overall experience, a very complete platform with many creation options and good results. Highly recommended

Pros

How easy it is to be used, super practical and intuitive. Many options and facilities to design, personalise and create your desired message. Quite easy understanding analytics.

Cons

The customer service. We had some trouble doing some authentication and the web didn't help us much

Review Source

GP

Giulia P.  
Nutritionist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Easy to use, perfect to me!"

September 24, 2024

5.0

Pros

Easy to use Intuitive Campaign reports easy to read

Cons

in my experience, I don't find any negative sides

Review Source

KS

Kevin S.  
Founder  
Information Technology and Services  
Used the software for: I used a free trial

### "Brevo had a great user experience and amazing customer support"

September 26, 2024

5.0

It's fairly easy to set up and customer support is there to help you out along the way, they respond very fast within a few hours so we don't have any delay developing our products.

Pros

The ease of use and great and fast customer support

Cons

Have not experienced anything bad about

Switched from

[AWS Identity and Access Management (IAM)](https://www.capterra.com/p/234343/AWS-Identity-and-Access-Management-IAM/)

Bad support and not allowed to move into production due to risks which where not explained.

Review Source

CB

Charles B.  
VP, Growth  
Management Consulting  
Used the software for: Less than 6 months

### "Definitely better options out there"

August 8, 2024

3.0

Meh, definitely better options out there. Seems like its a work in progress.

Pros

Some things work like they should. I haven't really found anything that others don't better but maybe the price is competitive.

Cons

Discovered bugs with integrations. Lack of useful features other CRMs have. Doesn't have plugins for emails so have to send emails through not your own emails and you can't import emails you receive into the platform. You can't put buffer time in your availability like calendly does so people can book you back to back.

Review Source

Response from Sendinblue

September 3, 2024

Hello, Thank you very much for your message. Thank you again for your comments. First of all, we are sorry for any inconvenience caused. Please note that our platform is constantly evolving and all suggestions are forwarded to our product team. We are sorry to read that you have had these difficulties and technical problems. Our technical team works hard to resolve all incidents. In any case, we thank you for your comments and invite you to contact us at contact@brevo.com if you have any doubts or problems. Thank you in advance and we wish you a happy day. Best regards,

VG

Virginia G.  
Psychotherapist Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "A good platform"

December 3, 2024

5.0

very good, nice choice of templates, descent price

Pros

ease of usage and price was descent, liked the templates.

Cons

my previous platform was cheaper and easier to use

Review Source

WT

Winnie T.  
Business Development Manager  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Bravo Brevo"

September 18, 2024

5.0

Is a Bravo experience with ! Can further improve on the contacts management.

Pros

Ease of use. Steps are quite simple to follow.

Cons

Design part many side features not sure how to use. Prefer simplified function e.g. drag & drop.

Review Source

AM

ANASTASIOS M.  
CEO  
Insurance  
Used the software for: Less than 6 months

### "Brave first campaign"

September 26, 2024

4.0

first time campaign made fast with good delivery results

Pros

easy to use as a platform. The cost is logical

Cons

+easy to use +information on delivery -few templates

Reason for choosing Brevo

lower cost and more easy to use. Also supported email delivery

Review Source

MK

Manimaran K.  
Marketing Automatuon Specialist  
Civil Engineering  
Used the software for: 6-12 months

### "Nibav Home Lifts"

August 20, 2024

5.0

Overall, is a reliable and user-friendly platform that significantly streamlines our marketing efforts.

Pros

's intuitive interface and powerful automation tools make it easy to create and manage campaigns efficiently

Cons

The limited customization options in some templates can be restrictive.

Review Source

SV

Sasa V.  
CEO  
Design  
Used the software for: Less than 6 months

### "You are great."

November 5, 2024

5.0

The experience so far has been great. I use the free package because we don't need more subscribers yet. I hope we grow soon.

Pros

I liked the ease of use and creation of the template. Mainly the user interface.

Cons

Bad implementation with wordpress. For example mailchimp has a much better implementation... visually the form is more responsive.

Review Source

SJ

Smita J.  
Developer  
Computer Software  
Used the software for: 6-12 months

### "easy to use and free version available"

August 22, 2024

5.0

Overall the experience has been very positive, team loved the simple and user friendly interface.

Pros

The most important benefit of using is that it has a very simple and user friendly graphical user interface. It has great customer support service team that helps whenever any issue arises. There is a free trial and free version available as well.

Cons

The number of integrations available is not upto the mark.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing Brevo

It was a decision by the client based on pricing

Review Source

DU

Diego U.  
Founder  
Computer Software  
Used the software for: I used a free trial

### "Thank you Brevo"

February 3, 2025

5.0

Pros

It has a simple interface and it is low cost of entry.

Cons

Some great utilities have high costs to use.

Review Source

sK

seyit K.  
ceo  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "first experience"

September 14, 2024

5.0

I tested Hubspot before switching to . I preferred Brevo because it was simpler and more economical. I think the biggest disadvantage of Hubspot is that I can track all user movements on the site with a single GTM code.

Pros

Thanks to its simple interface, operations become easy.

Cons

Insufficient language support. The lack of support for the language of a country with a population of 90 million like Türkiye.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

Reason for choosing Brevo

Because it is more reasonable in terms of price and performance

Review Source

Maria Eleonora P.  
Founder  
Marketing and Advertising  
Used the software for: I used a free trial

### "Definitely recommended"

September 27, 2024

5.0

Pros

Excellent customer service, very nice and easy platform. Definitely recommended!

Cons

Small details, but overall nice and easy to use.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

It looked cheaper and easier than the others.

Review Source

DF

Daniel F.  
Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Customer experience"

September 5, 2024

5.0

Very satisfying, i'm surprised by the available functionalities.

Pros

The interface is intuitive and easy, an amazing way to deliver messages to customers or patients.

Cons

The platform shows scheduled campaigns at the main page but the link doesn't work, only works in the campaigns page.

Review Source

WD

Wouter D.  
Owner  
Online Media  
Used the software for: Less than 6 months

### "Easy to use with all the feature you need!"

December 18, 2024

5.0

Amazing! I really enjoy working with so far.

Pros

The ease of use, but you have all the features you need.

Cons

Something link finding blocked contacts are hard to find and stuff like how much a link is used isn't really easy for me.

Review Source

DH

Daniela H.  
Coach holistique physique quantique  
Consumer Services  
Used the software for: 1-2 years

### "Comment utiliser Brevo comme débutante"

August 22, 2024

5.0

Je n'utilise pas toutes les possibilités par manque de temps. Mais d'envoyer régulièrement des newsletter c'est sans problème.

Pros

facile à utiliser, les newsletters avec des images sont facile à faire

Cons

Malgré seulement 700 adresses e-mail il faut prendre un abo payant.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing Brevo

question prix et l'utilisation trop complexe pour une débutante

Review Source

CS

Christopher S.  
Marketing  
Retail  
Used the software for: 6-12 months

### "Perfect email marketing software for medium-sized company with design in focus"

July 19, 2024

4.0

We switched from Campaign Monitor to and are more than happy with this step. I took less than a week to set everything up and even without long training the team was able to send their first campaign. Thank you!

Pros

I like the ease of use so that we can concentrate on design. Every technical aspect as delivery and spam prevention is managed by in the background and we can just use the software. Moreover I really like the backend-layout – by no means outdated. Thank you for developing the free shopware plugin. As a medium-sized company we rely on well integrated solutions and do not have a big budget for individual programming.

Cons

EU privacy laws are complex and difficult to understand. As was founded in Europe, France I wish there would be a little more support/training or even software/cookie-solutions in this direction.

Alternatives considered

[rapidmail](https://www.capterra.com/p/131901/rapidmail/)[CleverReach](https://www.capterra.com/p/148273/CleverReach/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Brevo

offers a free and actively developed Shopware 6 plugin. None of the other products can compete with that and the fact that Brevo has very transparent and reasonable pricing.

Switched from

[Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)

lack of development, missing connection/plugin with Shopware, EU privacy law

Review Source

JB

Julita B.  
Spa Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great platform"

September 3, 2024

5.0

Makes my job very easy, it is a quick way to inform your clients of any upcoming promotions or events. Very user friendly

Pros

Easy to use, you can also see all your past activity in one place

Cons

nothing really :) Have been using for quite some time now

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

capacity of contacts and price that was offered

Review Source

KD

Khanh D.  
Business Development Manager  
Packaging and Containers  
Used the software for: 6-12 months

### "Review on my email marketing campaign"

September 17, 2024

5.0

good import contact process, interface to interact with email content is good

Pros

easy use, friendly interface, campaign is easy to do.

Cons

nothing. All is good to me. I can use it easily.

Review Source

VH

Volodymyr H.  
Owner  
Internet  
Used the software for: 2+ years

### "Nice.Good service"

August 3, 2024

5.0

That's great. Reliable service, provides good help in my business

Pros

Easy customization, Good technical support

Cons

I can't find any disadvantages. I'm fine with it

Review Source

MS

Mia S.  
Marketing responsible  
Consumer Goods  
Used the software for: 6-12 months

### "Great product!"

September 25, 2024

5.0

I use the product every month and can really recommend it.

Pros

It's really easy to design the emails and review them.

Cons

It's a bit difficult to keep track of the lists.

Review Source

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