# Page 52 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 52 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3406)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 52 - Reviews of Brevo

## Showing most helpful reviews

Showing 1276-1300 of 3406 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Responsable de comunicación  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Herramienta de mailing más completa"

June 18, 2024

5.0

muy buena experiencia, completa, buenos resultados a la hora de comunicarnos con nuestro público.

Pros

Facilidad de uso, interfaz sencilla e intuitiva, compatibilidad, estadísticas completas

Cons

Funcionalidades muy importantes que no se encuentran disponibles de forma gratuita o accesible

Review Source

RF

Roy F.  
Councilman  
Political Organization  
Used the software for: Less than 6 months

### "Good tool for sending emails to large distribution lists"

September 7, 2024

5.0

Pros

Free of charge for up to 300 emails per day. You can schedule sending times. Easily loading of email lists from files. Enables to easily make a test email.

Cons

I wish the 300 emails per day would have been higher, say - 500.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Better value for money for my needs as a politician who "work" for 0USD a year

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Gmail locked my account for 24 hours due to the heavy traffic I created

Review Source

RB

Rodrigo B.  
SEO  
Law Practice  
Used the software for: 1-2 years

### "Aprendí con Brevo"

August 16, 2024

5.0

No tenía ninguna experiencia en campañas de mailing, y con Brevo he hecho varias sin ninguna dificultad.

Pros

Facilidad para crear listas y diseñar las campañas.

Cons

nada, todo funciona muy bien y con la claridad que caracteriza.

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Brevo

precio y facilidad de uso, la otra herramienta es muy difícil de usar

Review Source

LA

Lilian A.  
Directrice  
Events Services  
Used the software for: Less than 6 months

### "Reliable and User-Friendly Email Marketing Platform"

August 30, 2024

4.0

My overall experience with Brevo has been positive. The platform offers a comprehensive set of tools for email marketing, making it easy to create, automate, and track campaigns. The user interface is intuitive, and the ability to segment audiences enhances personalization efforts. While there are some areas for improvement, such as more detailed analytics and occasional delivery delays, Brevo has been a reliable solution for my email marketing needs.

Pros

I appreciate Brevo's user-friendly interface and robust email marketing features, including automation and segmentation, which make it easy to manage and personalize campaigns.

Cons

The reporting and analytics could be more detailed, and the platform occasionally experiences delays in email delivery.

Review Source

BR

Bernard R.  
Proprietário  
Arts and Crafts  
Used the software for: Less than 6 months

### "Newsletter fácil."

October 3, 2024

5.0

Boa experiência. Rapidez na conceção da newsletter.

Pros

Programa de fácil utilização, rápido e eficaz.

Cons

O preço um pouco elevado para uma pequena empresa.

Review Source

VR

Verified Reviewer  
CIO  
Industrial Automation  
Used the software for: 2+ years

### "Abzocke durch die Hintertür - Vorsicht Falle !!!"

June 7, 2024

2.0

Nicht empfehlenswert. Nach Beschwerden bei einem Feedback von uns wurden wir sogar indirekt aufgefordert diese zu ändern. Traurig!

Pros

Wir nutzten SendInBlue, was ok war. Nach der Umstellung wurde es unverschämt.

Cons

Die Automatisierung funktioniert nicht mehr, wenn man das gebuchte Budget von e-mail überschritten hat. Das passiert sehr einfach durch Spam e-mail Eingänge. Wenn man diese löscht, sollte es wieder gehen. Aber! Die Anzahl der verwalteten Einträge wir nicht zurückgesetzt und man wird gezwungen ein größeres Paket zu kaufen. Das ist simple Abzocke! Nach meheren sinnfreien, wenig hilfreichen und sehr langwirigen Hin und Her mit dem verzögert antwortendem Support haben wir uns entschlossen die Zusammenarbeit final zu beenden.

Review Source

jW

jeannette W.  
owner  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Brevo review good"

July 25, 2024

5.0

I like it. It is an excellent alternative.

Pros

The customer service was really good and easy, not like other companies.

Cons

I found the link to a URL hard to use and work out.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

It is costly, as you have to do all the work yourself with only a few extras, which costs a lot. In the end, I couldn't afford it.

Review Source

RC

Robin C.  
General Manager  
Computer & Network Security  
Used the software for: I used a free trial

### "Great result!"

January 27, 2025

5.0

Pros

\- Easy to use and with a great result. - Also a clear overview after your campaign is posted.

Cons

nothing serious, perhaps they should make a version available with the Dutch language.

Review Source

KT

Kristian T.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Good email campaign tool with great support"

August 1, 2024

4.0

We use Brevo for email campaigns for which it is very useful.

Pros

Outstanding support - quick and thorough response

Cons

It takes a little while to get used to the user interface

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Brevo

Price and ease of use was the key factors

Review Source

SN

Salomé N.  
Formadora para peluquerías  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Una gran ayuda para campañas de email"

September 1, 2024

5.0

La experiencia muy buena con mis correos automatizados

Pros

El envío rápido y la autorización de mensajes

Cons

A la hora de modificar mensajes que a veces no te deja

Review Source

TT

Tomas T.  
Manager  
Sports  
Used the software for: 1-2 years

### "Feedback to Brevo"

August 30, 2024

5.0

Pros

Simplicity is the fest think for me. I dont need to learn tutorials for using it.

Cons

Nothing. Everything is simple and smoothie.

Review Source

JL

J L.  
Owner  
Retail  
Used the software for: 1-2 years

### "Super Useful Tool for Many MArketing and Sales "

July 10, 2024

5.0

Pros

One platform for many uses - ecomm analysis, email marketing, CRM etc.

Cons

not too many things, only sometimes email content design got glitchy.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Brevo has mor functionalities for one single platform

Review Source

DC

Don C.  
CEO  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Honest Brevo Review"

August 13, 2024

5.0

Great platform, definitively would recommend friends using it.

Pros

It is quick, very straightforward and user friendly so it saves a lot of time. I was able to easily set up my email marketing list and email itself.

Cons

That it is not Sendinblue no more haha. Just kidding, everything seems to work quite well so far.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Better offer, more for less, easier to use with better features.

Review Source

PL

Prashant L.  
Manager Institutional Sales and Operations  
Education Management  
Used the software for: 2+ years

### "Best email service provider"

July 17, 2024

5.0

Pros

One of the best i found in mass mail service provider is Brevo's email directly landup on Inbox of the receiver instead of spam or junkbox.

Cons

New dashboard where hard to find remaining emails to send on next day.

Review Source

AT

Armstrong T.  
Chief Accountant  
Accounting  
Used the software for: Less than 6 months

### "Best Email delivery service"

August 12, 2024

5.0

It has been good thus far, support has been excellent.

Pros

Ease of use, good delivery rate, excellent support.

Cons

I think the user interface could be better designed

Review Source

NL

Natasa L.  
Senior Communications Specialist  
Financial Services  
Used the software for: Less than 6 months

### "ease of use"

August 1, 2024

5.0

Once you understand the logics of Bravo, it can really make your newsletter campaigns a matter of minutes.

Pros

It is easy to use - to create lists, edit and group contacts. The campaigns are a selfexplanatory process that you can edit and test with ease.

Cons

It was a bit challenge at the beginning to understand the logics of it, but mostly because I didn't have the time to read how to do it.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

recommendation, price and ease of use. I used mailchimp before and it proved to be quite difficult to use

Review Source

sB

sandrine B.  
consultante independante  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Tout est possible "

September 25, 2024

4.0

Mise en place d'un visuel incluant texte et mise en situation , crée pour une campagne d'emailing . Projet au top grâce à Brevo.

Pros

J'ai beaucoup apprécié sa facilité de compréhension

Cons

par contre par moment il faut relire à 2 fois les instructions pour bien comprendre

Review Source

JG

Josh G.  
Director  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Good overall experience "

October 8, 2024

4.0

Pros

Easy to use and professional makes emails well presented

Cons

I’d like to be able to edit after sending

Review Source

TD

Tammy D.  
Marketing  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Easy to Use"

March 4, 2025

5.0

Overall happy with experience. Once I figured out the terminology was easy to use.

Pros

Ease of use. Once you figure out where stuff is

Cons

Some things are hard to find because of terminology.

Review Source

NL

Nuno L.  
Administrative  
Arts and Crafts  
Used the software for: I used a free trial

### "Great service"

January 23, 2025

5.0

Pros

Very professional service. I recomend everybody to use it

Cons

No negative points. Iam having an excellent experience using Brevo

Review Source

EÖ

Eray Ö.  
IT Consultant  
Education Management  
Used the software for: 6-12 months

### "Philosophy Assoss. "

September 17, 2024

5.0

Yes pleasent and satisfied.Supportive mail assisstant.

Pros

İt's userfriendly which means simple and guides the user. Also it helps the user with the multiple options.

Cons

I can't use the reciepents so easily. The lists are a bit confusing.

Review Source

CO

Chris O.  
Marketing Director  
E-Learning  
Used the software for: Less than 6 months

### "Beautiful Deliverability: Brevo is what I was looking for"

July 31, 2024

5.0

Honestly it's super smooth, no issues, top deliverability even when sending an SMS campaign to 10k+ recipients, something I never succeeded doing with my former provider. I am absolutely glad, no actual complaints.

Pros

Well it just does the job, very nice statistics dashboard, great SMS campaigns deliverability.

Cons

Well, once I sent out an SMS campaign with some numbers not formatted as US and Canadian numbers and I expected it to only send to those that are formatted but it sent to everybody, even numbers that seem to be colombian. I was surprised as I had a US/CAN Toll free number but very very nice thing happened, without me asking they refunded me my loss and I could format phone numbers accordingly and send out successful campaigns. But I wish I wouldn't have to format it everytime.

Switched from

[Sender](https://www.capterra.com/p/139770/SENDER/)

Their SMS campaigns have horrible deliverability, it kept getting worse and their support team dumped us.

Review Source

AT

Alberto T.  
Founder CMO  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "I Like it !!"

December 9, 2024

4.0

easy, quick no back ground knowledge needed

Pros

easy to use and create what ever you need, , templates are very good and helpful

Cons

some clicks are hidden, makes it difficult to find

Review Source

LW

Lucas W.  
CEO  
Computer & Network Security  
Used the software for: Less than 6 months

### "Brevo is very easy to use. Great UI"

September 20, 2024

5.0

Pros

I love how easy it is to use, they have a very good UI!

Cons

So far everything is great. Maybe more free email per day would be great. I would never refuse :) Very useful for early startup

Review Source

LW

Laura W.  
Creative Director and Designer  
Design  
Used the software for: 1-2 years

### "Easy to Use"

July 19, 2024

5.0

Pros

The best thing about Brevo is the easy to use interface.

Cons

The design features could be improved upon.

Review Source

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