# Page 64 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 64 - Is Brevo the right Marketing Automation solution for you? Explore 3477 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3477)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 14th, 2026

# Page 64 - Reviews of Brevo

## Showing most helpful reviews

Showing 1576-1600 of 3477 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MC

Matteo C.  
Web Marketer  
Marketing and Advertising  
Used the software for: 2+ years

### "Il software definitivo per l'email marketing"

October 20, 2023

5.0

Estremamente positiva, ormai è la suite che utilizzo per tutti i miei clienti che sfruttano le potenzialità dell'email marketing

Pros

Facilità per l'uso quotidiano. E' molto intuitivo e non ho dovuto investire tanto tempo. Il servizio assistenza è stato sempre molto repentino nelle risposte. Inoltre, la ritengo una suite completa, su cui poter implementare campagne di SMS marketing, Whatsapp Marketing, volendo CRM. Un unico luogo con molteplici potenzialità.

Cons

La mancanza di una app per la gestione da cellulare. Anche solo per visualizzare gli insight di una campagna.

Review Source

María A.  
Director marketing  
Marketing and Advertising  
Used the software for: 1-2 years

### "Sendinblue es una gran herramienta "

January 14, 2023

4.0

Trabajo sendinblue con aquellos clientes que lo usan para ayudarles en la configuración, creación de campañas, vinculación con sus webs... Etc.

Pros

En relacion calidad precio diría que es de lasejores herramientas crm y automatización de marketing que existen hoy en día

Cons

Es un software poco intuitito y limitado para ciertas acciones.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Clientify](https://www.capterra.com/p/218432/Clientify/)

Reason for choosing Brevo

Por si precio

Review Source

TS

Théo S.  
Responsable communication  
Renewables & Environment  
Used the software for: 1-2 years

### "Logiciel simple et réactif dans la gestion de sa strat de marketing numérique"

December 9, 2022

4.0

Pros

Très maniable, il est possible de créer de belles campagnes très personnalisées, conformes à nos objectifs de branding.Rapports statistiques assez complet permettant un suivi régulier.Aisé de manier les listes de contacts.Parcours d'automation assez fins.Grande réactivité et professionnalisme du support technique.

Cons

Plusieurs problèmes lors de gros envois Pbs de blacklisting injustifié de contacts pourtant double OptInQuelques bugs d'affichage et de paramétrage.

Review Source

GP

Gabriel P.  
Technical Manager  
Industrial Automation  
Used the software for: 6-12 months

### "I would recommand"

July 10, 2024

5.0

I am very satisfied overall, i would recommand to others

Pros

Easy to use and to create newsletters , fast send

Cons

good return of investment, i would expand our collaboration

Review Source

VR

Verified Reviewer  
Imprenditore  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Semplice e diretto"

February 8, 2023

5.0

In generale mi trovo bene, lo utilizzo da circa due anni per la mia attività e trovo che mi abbia semplificato di molto la gestione delle email, che riesco a realizzare e programmare in poco tempo.

Pros

Trovo che sia una valida alternativa a servizi simili, sia per quanto riguarda il costo ( nonostante gli aumenti dell'ultimo periodo), sia per l'interfaccia e la creazione dei layout.

Cons

La gestione dei contatti potrebbe essere resa più fluida. Come anche la gestione delle campagne.

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Reason for choosing Brevo

È più light e semplice da usare, oltre che più economico.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp è troppo costoso per la mia attività e troppo macchinoso.

Review Source

JC

José C.  
CEO  
Marketing and Advertising  
Used the software for: I used a free trial

### "Great business tool"

August 1, 2024

4.0

Great... so far. Love the statistics overall.

Pros

It's simple to configure and allow me to send my clients a monthly newsletter, with news from our company in a very quick way.

Cons

Could have de ability to send a few more email a day, in the free version :)

Review Source

TM

Thomas M.  
Podcast Mentor  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Brevo - Das unterschätzte E-Mail-Marketing-Tool"

March 23, 2024

5.0

Das Arbeiten mit Brevo macht Spaß. Die Einfachheit sowie der Workflow lassen keine Wünsche offen. Schade ist, dass das Tool nicht optimal mit Elementor zusammenarbeitet. In meinen Augen der absolute Preis- Leistungssieger bei den E-Mail-Marketing-Tools.

Pros

Besonders gefällt mir bei Brevo seine Benutzerfreundlichkeit, sein gutes Preis-Leistungs-Verhältnis und seine Vielseitigkeit, was es für mich zu einer attraktiven Option macht.

Cons

Schade ist, dass Brevo keine API-Verbindung zu Elementor bereitstellt. So ist die Gestaltung von Formularen leider in Elementor nicht so gut zu lösen.

Switched from

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Die Preisgestaltung von ConvertKit ist nicht optimal für meine Bedürfnisse gewesen.

Review Source

VR

Verified Reviewer  
CIO  
Industrial Automation  
Used the software for: 2+ years

### "Abzocke durch die Hintertür - Vorsicht Falle !!!"

June 7, 2024

2.0

Nicht empfehlenswert. Nach Beschwerden bei einem Feedback von uns wurden wir sogar indirekt aufgefordert diese zu ändern. Traurig!

Pros

Wir nutzten SendInBlue, was ok war. Nach der Umstellung wurde es unverschämt.

Cons

Die Automatisierung funktioniert nicht mehr, wenn man das gebuchte Budget von e-mail überschritten hat. Das passiert sehr einfach durch Spam e-mail Eingänge. Wenn man diese löscht, sollte es wieder gehen. Aber! Die Anzahl der verwalteten Einträge wir nicht zurückgesetzt und man wird gezwungen ein größeres Paket zu kaufen. Das ist simple Abzocke! Nach meheren sinnfreien, wenig hilfreichen und sehr langwirigen Hin und Her mit dem verzögert antwortendem Support haben wir uns entschlossen die Zusammenarbeit final zu beenden.

Review Source

MR

Manoharan R.  
Director  
Marketing and Advertising  
Used the software for: I used a free trial

### "Sendinblue for email marketing"

September 16, 2021

5.0

I love this email marketing tool and the automation features and easy to use and helps me send emails and manage lists and helps me manage my email newsletters and it helps me send out emails and I love the automation. I would recommend this to anyone who wants to get started with email marketing.

Pros

It's so easy to use and is so quick to set up. You can be live with your campaign in minutes. It's very intuitive and the customer support is so good.

Cons

It would be great if the tool allows cold outreach campaigns.

Review Source

Severin L.  
Performance-Marketing-Berater  
Internet  
Used the software for: 2+ years

### ""Das ganze ist recht rudimentär""

July 19, 2023

4.0

Brevo ist grundsätzlich einfach zu bedienen, solange man an der Oberfläche kratzt und ein einfaches Newsletter-Tool benötigt.

Pros

Einfaches Basis-Setup von Verteilern; Einfaches Design von Newsletter-Vorlagen; Relativ viele Möglichkeiten, das Tool in die Website zu integrieren (von HTML-Codes bis zu Plugins).

Cons

Der Titel des Zitat kommt vom Kundenservice und bezieht sich auf die Formulare zur Profilaktualisierung. Es ist weder möglich, diese sinnvoll zu individualisieren (z.B. lassen sich Attribute nicht auswählen; Pflichtfelder nicht stylen; Felder nicht conditional darstellen; Farben von Pflichtfeldern nicht stylen; das Datumsformat auf deutsche DIN 5008 ändern), noch in den Abonnement-Prozess einzubinden (lediglich als Automation nach Registrierung). Der Support liest die E-Mails nicht genau und antwortet nur mit FAQs – auch beim Nachhaken.

Reason for choosing Brevo

Europäischer Anbieter

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

MailChimp ist als US-Anbieter keine Alternative und vom Setup her unübersichtlicher. Umgekehrt sind bspw. automatische Newsletter per RSS-Feed wesentlich besser gelöst in MailChimp.

Review Source

Corinna S.  
CEO, founder and product manager  
Computer Software  
Used the software for: Less than 6 months

### "Great choice for emails and web pushes"

November 28, 2023

5.0

Pros

I truly like how intuitive Brevo is. It's easy to use, the documentation is great and detailed so that I can use it without any dev help. Also - I did quite the research trying to find an all-in-one platform for marketing purposes and especially when it comes to pricing and what you get for the free version, Brevo is quite unbeatable.

Cons

I'm quite sad to see that the pushes are only made out for web and not for Android or iOS. I will have to look for an alternative here as it won't support the use case that I can send pushes both on web, Android and iOS and track it based on a user ID instead of device. If they figured out this issue, I'd be over the moon with them!

Review Source

JCC

Jean Carlos C.  
Entrenador  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Envia campañas de correo fácil y rápido"

January 12, 2023

4.0

Tengo una experiencia positiva con Sendinblue en las campañas de correo, solo es necesario explorar la plataforma y tu creatividad para que sean exitosas

Pros

El precio de la plataforma es accesible teniendo en cuenta otras alternativas existentes, es muy sencillo usar el constructor de correos y formularios, además es muy facil de utilizar en la creación de campañas de mail marketing

Cons

Realmente no reconozco ninguna contra más allá de sus limitaciones en plan gratuito que hace necesario pasar a la parte de pago si se quieren cosas como la automatización de los correos

Review Source

Victoria M.  
Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Sendinblue - All-in-One Marketing Solution!"

May 1, 2023

5.0

Overall, Sendinblue is a great marketing solution that I would recommend to anyone looking for an all-in-one marketing tool. The flexibility in the pricing plans and comprehensive features make it a great choice, and while there are some areas for improvement, it's still an excellent platform to use.

Pros

Sendinblue is an all-in-one marketing solution that offers everything you need in one place, including email marketing, SMS campaigns, landing pages, and more.Automation workflows are a great feature that makes it easy to create targeted campaigns, and you can see how your campaigns are performing in real-time.The user interface is beautifully designed, making it easy to navigate and use the platform.The pricing plans are flexible, allowing you to customize your plan based on your needs and budget, and the free version offers a lot of features too.

Cons

The email editor could be better; it's not as intuitive as some other email marketing platforms out there.Some features, such as the A/B testing option, may require some technical knowledge.Integrations can be limited compared to other platforms.

Review Source

GÇ

Gökhan Ç.  
Team Lead  
E-Learning  
Used the software for: 1-2 years

### "Best price/performance tool for email marketing."

July 4, 2023

5.0

Brevo is a comprehensive and powerful tool that has significantly improved our email marketing efforts. I highly recommend it to any small & medium businesses looking for an effective, easy to understand and reliable email marketing solution.

Pros

Brevo's interface is often praised for being intuitive and easy to navigate. This makes it easier for our employees to manage their email campaigns and read analytics. I also think it is the best in terms of price performance balance.

Cons

If in-depth analytics are important to you, you may want to consider other options.

Review Source

AJ

Adam J.  
Operations Director  
Events Services  
Used the software for: Less than 6 months

### "Really good product. "

July 10, 2024

5.0

Great experience. Very efficient. Love the ease of curating contact lists and the design flexibility.

Pros

Simplicity and robust nature of the service

Cons

Nothing in particular. I have not experienced any difficulties or irregularities.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Price and flexibility was much better and the service is right sized for us.

Switched from

[Mail Merge for Gmail](https://www.capterra.com/p/10004609/Mail-Merge-for-Gmail/)

The mailbox size became excessive. Flexibility not good enough

Review Source

JD

Joshua D.  
Web Marketing Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "La migliore piattaforma di invio newsletter che ho provato finora"

June 30, 2022

5.0

La mia esperienza con sendinblue è sicuramente positiva. Mi sono trovato immediatamente a mio agio con gli strumenti e l'utilizzo è stato chiaro fin dall'inizio. Consiglierò a tutti i miei colleghi questa soluzione.

Pros

Sono passato a Sendinblue dopo anni di utilizzo di una piattaforma della concorrenza ed è stato come una boccata d'aria fresca. Finalmente ho trovato un interfaccia chiara e ordinata, funzionalità all'avanguardia e complete. Anche dal punto di vista del prezzo Sendinblue è concorrenziale e particolarmente scalabile.

Cons

Durante il periodo iniziale del mio utilizzo la piattaforma non è stata particolarmente stabile. In diversi casi ho assistito a crash improvvisi, comportamenti imprevisti ed errori. Recentemente però la situazione è migliorata e sono alcuni mesi che la piattaforma funziona senza problemi.

Alternatives considered

[MailUp](https://www.capterra.com/p/127970/MailUp/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Sendinblue è in generale uno strumento migliore, con prezzi decisamente vantaggiosi rispetto alla concorrenza.

Switched from

[MailUp](https://www.capterra.com/p/127970/MailUp/)

In molte circostanze mailup era lento e macchinoso da utilizzare. Sendinblue invece è sempre stato più reattivo e semplice.

Review Source

RJ

Rajkumar J.  
CEO  
Internet  
Used the software for: Less than 6 months

### "Our Brevo experience"

August 4, 2024

4.0

Good over all. The responses are quick and precise. Carry forward of unused email credits must be considered along with renewal.

Pros

Multiple Bundled services on single platform.

Cons

Too strict mails filtering. An email filtering service may also be included.

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Reason for choosing Brevo

Some one in our marketing team suggested to use Brevo.

Review Source

VR

Verified Reviewer  
Content Marketing Writing  
Retail  
Used the software for: 1-2 years

### "Brevo - leading the CRM world!"

March 26, 2024

5.0

Pros

1\. templates are super easy to create 2. Branding is easy to stay consistent from newsletter to newsletter 3. Easy to create and edit templates 4. Open rate, CTR rate easy to understand

Cons

To integrate BREVO to elementor, you need to bring ANOTHER product (like zapier, for example)...this is just too many things to keep track of. I wish it would integrate better to capture our leads from our site.

Review Source

MB

Maria B.  
Directrice  
Arts and Crafts  
Used the software for: 1-2 years

### "Efficace et gratuit pour des newsletters"

October 6, 2022

5.0

Sendinblue me permet de créer des campagnes à l'avance pour ne pas rater la date d'envoi de ma newsletter. L'interface est simple d'utilisation et j'aime la gestion des blocs qui permet de jolies fantaisies pour une newsletter esthétique et claire. Que ce soit des liens, des images ou du texte, tout est réalisable, y compris les liens vers les produits. Je n'utilise pas la version payante et pourtant, j'ai accès aux fonctionnalités principales qui me suffisent largement. Même le suivi des mails ouverts et de l'interaction avec les liens est disponible. Un très bon produit pour mon modeste usage que je recommande sans hésiter !

Pros

La campagne est simple à mettre en place et on peut la programmer bien à l'avance. La création même du mail est rapide et facile, l'interface est bien faite, même si elle demande quelques tâtonnements (5 minutes max) au tout début.

Cons

J'ai eu un peu de mal à me retrouver dans l'interface d'accueil la toute première fois. Une fois compris le système, c'est super simple.

Review Source

MS

Mayur S.  
Entrepreneur  
E-Learning  
Used the software for: 2+ years

### "Thanks for giving Opportunity for reviewing."

October 14, 2023

5.0

It is good however if you can build some telephonic customer support in India then it would be very helpful.

Pros

Email CampaignsCampaign Analytics Contact management (only a bit)

Cons

WhatsAppAPI IntegrationTelephonic Customer Support

Reason for choosing Brevo

I answered it already.

Review Source

SE

Sasa E.  
Life coach and CEO  
Professional Training & Coaching  
Used the software for: I used a free trial

### "My experience using Brevo"

December 29, 2023

5.0

Its been going well so far as I am still in the learning phase. However, I have been able to create a campaign and an automation. I am still trying to understand how the conversations set-up works.

Pros

It is a good platform. I like the fact that there is conversation in the platform so I dont need to look for a different website chat application.

Cons

I do not remember being offered an on-boarding call, I really believe there should be one. The platform I was using before is good at this. They give ou a welcome call and an hour's onboarding call.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Their automations were not as good as Brevo and they do not offer a Bot option

Review Source

MS

Melina S.  
cmo  
Financial Services  
Used the software for: Less than 6 months

### "So far a great toll for us"

March 21, 2022

5.0

It has been really easy to understand how the tool works and the customer service is good, I have plan 2 campaigns so far and the feedback is great, I can see the percentage of mails opened, the unsubscribed readers, and that allows me to manage each client and list.

Pros

I can have different groups and lists of clients and separate by interests of target them as I need, I can also prepare specific campaigns in advance using my own art or personalizing templates. It is a very easy to use tool.

Cons

I can only send 300 mails per day on the free version.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Because we can have different groups and lists of clients, and that allows us to target better

Review Source

HG

Hella G.  
Business developement manager  
Computer Software  
Used the software for: 2+ years

### "prenez cet outil vous allez regretter tout le temps sue vous avez perdu avec d'autres"

June 18, 2021

5.0

j'utilise Sendinblue depuis des années, ça s'est amélioré depuis ma 1ere utilisation en 2013, l'outil est très puissant et surtout la version gratuite contient toutes les options possibles pour une entreprise de petite et grande taille. à chaque fois que je change de travail je n'utilise que sendinblue, ce qui m'a attiré surtout c'est la facilité à créer le graphique de ma compagne et SURTOUT la qualité des images qu'il envoie je suis formatrice en marketing et à chaque session ou si quelqu'un est dans le besoin d'envoyer des mails et sms en masse je ne recommande que sendinblue, parfois on me demande une formation de création de compagne avec cet outil ;-)

Pros

facile à utiliser création de compagne rapide et très facile interface très conviviale possibilité de design graphique très large (existence de modèle, création personnalisée très conviviale et facile) liste des contacts segmentée accès et raccourci des compagnes, contenus, contacts en 1 clic Très fort en rapports la réactivité de l'équipe support

Cons

éviter les spams configurer le nom de domaine

Reason for choosing Brevo

hasard, qui m'a retenue 8 ans jusqu'à aujourd'hui

Switched from

[Plezi](https://www.capterra.com/p/180164/Plezi/)

complexité de créer des compagnes et faire un design rapidement sans avoir besoin d'un graphiste

Review Source

AS

Allan S.  
Founder  
Events Services  
Used the software for: Less than 6 months

### "Brevo is my new favorite app"

January 30, 2024

4.0

so far, I'm with a big smile and hopefully I'll keep it for a long time.

Pros

I can set up the way I want, have more users on free tools and also in paid tools, this is very important as sometimes we have users that are not using any of the paid tools. So we can pay exactly the amount we need.

Cons

support is a bit slowly, if you want to solve any issues in 5 seconds, you won't be able to do and will be disappointed

Alternatives considered

[Builderall](https://www.capterra.com/p/202345/Builderall/)[RD Station](https://www.capterra.com/p/180098/RD-Station/)

Reason for choosing Brevo

the most important feature is because its a solution all in one. The idea is perfect.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)[Leadlovers](https://www.capterra.com/p/206995/leadlovers/)[JivoChat](https://www.capterra.com/p/178227/JivoChat/)

cause it was 3 different products and it was very hard to connect each of them.

Review Source

VR

Verified Reviewer  
Founder  
Human Resources  
Used the software for: 2+ years

### "Right from Transactional Emails to Campaign Management, my go to email platform"

July 22, 2022

5.0

Pros

Ease of use and ease of deployment is something I love about the platform. I have been using this for more than 4 years.

Cons

Not giving the SMS credits in the basic versions along with the email version is something I don't like.

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Reason for choosing Brevo

Costing & Ease of use.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Because of the costing and ease of use.

Review Source

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