# Page 66 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 66 - Is Brevo the right Marketing Automation solution for you? Explore 3477 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3477) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 66 - Reviews of Brevo ## Showing most helpful reviews Showing 1626-1650 of 3477 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JA Julie A. CEO Consumer Goods Used the software for: 6-12 months ### "Don't Waste Your Time or Money" August 4, 2022 2.0 The worst ever! Pros We had the worst experience with them. I found out later, other Companies had the same issue. We uploaded or large data base of over 50K email users and Sendinblue constantly was shutting down our account after verifying our email list time and time again. Cons The service was horrible. I do not recommend it. It was damaging to our business and our brand. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Because SendinBlue kept pausing our account. Review Source Response from Sendinblue August 9, 2022 Hey Julie, Thank you for your valuable feedback, it really helps us improve. I totally understand your frustration and would love to help where I can. As we must adhere to GDPR guidelines, in some cases it is needed to double-check the contacts database before a campaign is sent out. I understand this process takes time and can be frustrating and I sincerely apologize for any inconvenience this has caused. If you're open to it, I'd love to check this case with our Deliverability team. You can message me your account ID and/ ticket number and I will see what I can do here. Thanks again for your review, I can assure you that we're working on our product and service continuously. All the best, Nadja from Sendinblue VR Verified Reviewer Marketing Director Marketing and Advertising Used the software for: I used a free trial ### "Review Sendinblue" June 5, 2022 4.0 It solved a lot of my email marketing problems, my overall experience was easy to use, easy to manage and it made my work very easy and saved time. Pros It has all the important features in one software Cons Sendinblue is easy to use and nothing can be improved it has all features that one needs to market, and employ email campaigns all in one place. This is one of the best products in the market Review Source OD Olivier D. Président Internet Used the software for: 2+ years ### "Sendinblue is the new born high quality all inclusive emarketing plateform" January 13, 2022 5.0 I used it for almost five year now and i think that is the most valuable tool on this category. I already uses MC, or CM but sendinblue is more powerfull, less expensive and has still great potentiality ! Pros I like the fact that his setup is quick and easy, that you can build a very strong and multi channel emailing strategy with one single tool. Cons Maybe the emailing personnalisation should be improved even if they already did lately some great improvements. Alternatives considered [Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)[Mailjet](https://www.capterra.com/p/130105/Mailjet/) Reason for choosing Brevo Price and functionnalities Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) functionnality and price Review Source OoP Ogungboye opeyemi P. Affiliate marketer Internet Used the software for: 6-12 months ### "My sendinblue review" December 14, 2022 5.0 Pros Sendinblue is really good.It helps when building email list, email campaign and also email marketing in total. Cons Nothing much.Almost all their features are impressive Review Source Rita K. Assistance Human Resources Used the software for: 1-2 years ### "brevo outils de emailing et de marketing" October 2, 2023 5.0 je l'utilise chaque jour Pros outils de emailing et de marketing Cons pas d'inconvénients dans l'utilisation de Review Source LC Lucas C. Gerente de Vendas Machinery Used the software for: I used a free trial ### "Review Brevo" July 26, 2024 5.0 Pros Easy to use, great to send marketing campaign to costumers. Cons maximum of 300 free e-mails dayli, could use a little more on the trial period. Review Source Rick S. Copywriter Used the software for: 6-12 months ### "Great value. Shame the interface is rubbish. " January 22, 2018 3.0 Quick to start use, importing is easy. Very reasonably priced. Drag and Drop editor works well. The rest leaves a lot to be desired, sadly. Pros The price. The drag-and-drop editor is really great, too. Apart from that it's difficult to find things to like about SendinBlue... The customer service team are helpful as they can be though Cons Where to begin.... the interface is awful, confusing, and makes you jump through far too many hoops to send an eshot and analyse the results. Worst of all the deliver-ability seems to be really poor. Review Source Response from Sendinblue May 24, 2018 Hello Rick and thank you for sharing your user experience while using our platform. I'm sorry to hear that you had issues with the deliverability and interface of our platform. Deliverability is only partially about your ESP's reputation and has as much or more to do with your content, and engagement history. Unfortunately, as an ESP we don't have control over either of those things. We can instead assist you in improving your deliverability by discussing the changes you can make to see improvement. Regarding Interface, this is something we're always working on improving. We're sorry to see that you didn't like our interface now, but we're open to hearing what you didn't like and how we can improve! You can reach out to me personally by sending us an email to contact@sendinblue.com and including 'Mari' in the subject line so I know to grab your email personally. Mari US Outreach Specialist SendinBlue Customer Care TG Thalita G. Founder and CEO Management Consulting Used the software for: Less than 6 months ### "Intuitive platform with one of the best cost-benefit ratios in the market" November 28, 2023 5.0 Pros My startup has just launched a digitally scalable product with great potential. This means that over the next few months, it's possible that our user base could reach levels like 20,000 users. Therefore, I needed an email marketing platform that offered good cost-effectiveness to accommodate the potential growth. Currently, we use Active Campaign for our B2B projects and services, but the cost to increase our lead base would make our expenses unsustainable. Faced with this, I found . Setting up the platform was very simple, and its use was quite intuitive. I managed to send the initial campaigns without difficulty and was able to create lists and contact attributes easily. Initially, I highly recommend the tool for its excellent cost and good range of functionalities. Cons Up to this point, I have few negative aspects to highlight. However, when I needed to contact support (for the starter plan), the response was a bit delayed (which is always frustrating). At the same time, I've been experiencing my emails ending up in the spam or promotion folder. Therefore, I am in search of recommendations and adjustments to overcome this issue (which is quite severe and could significantly impact the message open rate). Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Leadlovers](https://www.capterra.com/p/206995/leadlovers/)[SendPulse](https://www.capterra.com/p/146369/SendPulse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Price and features as the number of leads / contacts grow Review Source waqar H. Manager HR & Admin Real Estate Used the software for: 6-12 months ### "Review About Sendinblue" October 11, 2021 5.0 My overall experience with Sendinblue is quite good i would suggest other people to use it but they need to work on their customer services and integration with other platforms. In compare with other platforms i would prefer using Sendinblue because its quite affordable. Pros It does not require any kind of installation, that means you can easily use it from you web browser and this feature make it more ergonomic and can achieve high interactivity with emails. Even unpaid version allows you to send upto 300 emails per day. Reasonable price in compare with other email marketing platforms Cons Integration with other platforms is limited. Time Zone based emails does not possible. Customer support is not that much responsive and knowledgeable. your account can be shut down randomly and it take time to get recover. Review Source JS Julian S. Founder/Strategic Director Investment Management Used the software for: 6-12 months ### "Best value in the business" August 19, 2020 5.0 I've been doing email-centric marketing for years, and the game has changed over the last few years. If you're looking to move from an old-school platform like Mailchimp to a proper (email-centric, web-tracking) marketing automation platform, you're typically looking at expensive options (Marketo/Pardot/Hubspot/Eloqua). SendinBlue is more in line with a platform like Active Campaign, and while perhaps not as mature/feature-full, it is incredibly affordable for what it offers. Pros Fantastic contact management/filtering/segmentation Modern web-tracking/lead-scoring capabilities Modern marketing automation capabilities Cons A few non-core features are 'half-baked' (e.g chat widget doesn't have mobile apps for operators, who must rely on browser notifications; 'CRM' is really a bare-bones marketing-CRM, not a proper CRM that a sales team or larger organization could rely on). Email builder could be a little more flexible (forces you to choose between raw HTML mode and page-builder mode) Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/)[Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Reason for choosing Brevo Much better value per dollar Switched from [Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/) Needed a proper (email-centric) marketing automation solution Review Source Emelda D. Product Manager Intern Information Technology and Services Used the software for: 2+ years ### "Great Value For Money" September 8, 2022 5.0 Pros It was easy to deploy and a very good way to stay organized and automate emails Cons My campaigns kept going to spam and I checked if my images and text adhered to all good standards of email marketing Review Source Joshua B. Pedagogical Manager Education Management Used the software for: 1-2 years ### "Great for smaller companies doing occasional email campaigns" April 1, 2022 4.0 Overall not too bad, but we switched to another platform that is a bit more experienced and had less kinks in the automation of emails. Pros We used this platform as it was recommended by a supplier of ours. It was a great platform to learn on as everything is quite simple. Importing contacts and creating campaigns taks literally a few minutes and a few clicks. Their editor is top notch and you can creat some nice-looking emails with it. Reporting was also a stong point for them, lots of indicators and tracking. Cons They lacked a bit in the automation of emails for client experience when we used them. Sometimes things just didn't work or emails got sent out at the wrong time, hope things have been fixed since. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo It was cheaper, but we went to Mailchimp later on. Review Source PJ Pei J. BD Manager Retail Used the software for: I used a free trial ### "hello brevo" July 16, 2024 5.0 Pros it has an easy to use dashboard. it has a clean interface Cons I think the free emails are not as much as mg. Reason for choosing Brevo it ranks first on google. Review Source VR Verified Reviewer Digital Marketer Business Supplies and Equipment Used the software for: 1-2 years ### "A good email marketing alternative" November 26, 2023 4.0 Pros I like how easy it is to use compared to most email marketing tools I have used in the past. A true definition of what modern technology should be - easy to use to make work easier. Cons What I like least about is that some emails get delivered with Brevo branding on them. I don't want everyone know what I use to send out emails. Review Source Luis S. Consultor técnico Internet Used the software for: I used a free trial ### "Brevo" September 20, 2023 4.0 En general, mi experiencia ha sido positiva. Es una herramienta de marketing bastante eficaz que puede ayudarte a llegar a más clientes de manera eficaz. Valoro la facilidad de uso, las diversas funciones y el precio. Pros La facilidad de uso, es muy intuitivo y fácil de usar. Tiene una amplia variedad de funciones, marketing por correo electrónico, por SMS, en redes sociales y marketing automático. También por el sistema de mensajería WhatsApp. Y luego sus opciones de precios si se te queda corta la opción gratuita. Cons Sus opciones de integración con otras herramientas, son menores que en otras herramientas de la competencia. Su personalización también podría ampliarse ya que puede llegar a ser limitada. También podría ofrecer más opciones de soporte, como por ejemplo telefónico. Básicamente es lo que podría mejorar pero es una muy buena herramienta de gestión de marketing Review Source CC Carlos C. Data Engineer Computer Software Used the software for: 1-2 years ### "Amazing tool for our marketing campaigns" September 7, 2023 5.0 On the overall we are satisfied with . It accomplishes all of our requirements and in general is a great tool. Pros It allow us to create campaigns, using templates already prepared for mobile, and send them to our costumers.It has inbuilt features like segments, heat click analysis, etc... which makes the tool amazing for us to engage and extract data about the success and interest of the campaign. Cons The limit of free emails per day could be a little greater. Alternatives considered [Omnisend](https://www.capterra.com/p/153508/Omnisend/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo The price and functionality was better. Review Source VR Verified Reviewer manager Entertainment Used the software for: 6-12 months ### "Easy and powerful email solution for marketing and transactional emails" January 15, 2022 5.0 I've used and tried other email solutions and always thought that this one (maybe for having so many google ads and promises) it was not very good. But when I finally started to use it, I was very satisfied and regretted not having used it from the beginning. Pros It has a beautiful and intuitive control panel, it is very easy to start to use, the customer support is great (even for free accounts), you have powerful tracking features on the go and if you're a small business probably you won't pay for using it. Cons I've been using it for almost one year and I like everything. If there's something that could be improved I would say to have a better direct integration with wordpress. Alternatives considered [PostGrid Print & Mail](https://www.capterra.com/p/242279/PostGrid/)[E-goi](https://www.capterra.com/p/165474/E-goi/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/) Reason for choosing Brevo Free tier more generous. Switched from [Mailgun](https://www.capterra.com/p/159630/Mailgun/) Mailgun seemed complex for a noob. Review Source SV Sudarshan V. Co founder Health, Wellness and Fitness Used the software for: I used a free trial ### "Great Work" July 17, 2024 5.0 Pros Eas of use and analytics also subscription Cons Sales person should be guide also easy to reach for demo Review Source CR Christina R. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Nice that it's free but seems to be getting worse" September 27, 2023 3.0 I think that I will be switching to a different program in the near future as things just don't seem as intuitive as I would like and I feel like I waste a lot of time figuring things out. Pros I started using when it was SendInBlue for my email marketing. There were nice templates and the free version offered enough features for me. As a small business, I don't have the budget to be spending a ton on email marketing. Emails seemed to get where they needed and looked great. Cons It seems to be very buggy for me lately. I tried creating an email in Safari and it would not allow me to edit text boxes and I couldn't figure out what I was doing wrong until I switched to Chrome. I also got very frustrated trying to create an email list. The contacts are not listed as a continuous list so in order to add contacts, I had to do it page by page and wasn't able to select all. Very time consuming and annoying. Reason for choosing Brevo It was free for the size of business that I have. Review Source KE Keith E. Proprietor Performing Arts Used the software for: Less than 6 months ### "Great support and good value for money" October 5, 2022 5.0 I publish a not-for-profit newsletter for the UK steampunk community and so I do not have the budget for an all-singing, all-dancing customer management system that does everything. Sendinblue has a range of pricing levels, which means I can just use the basics for a very reasonable fee. Design is really important to me and the Campaign design tools are excellent with some useful timesaving features. Pros Sendinblue's campaign editor is easy to use and has some nice features compared to some other software I have used. In addition, the support has been highly responsive, professional and thoroughly helpful.. Cons Currently struggling to understand the way customised forms work, but support has been helpful, so I have a couple of things to try. Although the customer support is very good and responsive, better, more thorough help pages would be good. Reason for choosing Brevo Sendinblue had the capabilities I needed at a good price. The different pricing levels mean that I am not paying for features I don't need. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) When they updated ConstantContact it immediately became unworkable. Despite hundreds of users' complaints over many months, they did nothing to fix it. So I looked for an alternative. Previously, I had left Mailchimp for Constant Contact because Mailchimp was just too expensive. Then I found Sendinblue - which had everything I needed for a better price. Review Source VR Verified Reviewer Partner Entertainment Used the software for: 6-12 months ### "The winner for email marketing and contact management" March 10, 2022 4.0 Pros Sendinblue covers all our main needs for email campaigns, email management, and contact management in PR, communities, customers, and other marketing stakeholders. Especially the list management is very intuitive and easy, and reporting is very clear. Cons The email design could be better, and we would love sometimes to send just plain-text emails which is not possible in Sendinblue. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Sendinblue feels much more packed with the most important features we need, and the pricing for those features is easier to swallow. Also transactional and drip campaigns are coming up soon for us, and Mailchimp did not solve that for us easily enough. Review Source CC CG C. CTO Online Media Used the software for: 1-2 years ### "It's an complete solution, with a competitive price. " March 28, 2021 4.0 I integrate sendinblue transactional email to notify my user regarding status update and keep them updated on their order status. I will consider to use the campaign feature of sendinblue in future and have all my contact sync to sendinblue. The only things pull me back for now is i dont feel 'safe' whether there is any other hidden constraint that I only discovered in half way integration, that I only able to lift that constraint by upgrade to next tier of plan. Pros I like the Transactional Email feature in sendinblue. It's easy to integrate into my solution, with drag and drop editor. Furthermore, it provide me with analytic report that I will be aware of the delivery status of my email. Cons 1\. I would like to have the configuration for 'default sender', that auto applied to all email template. 2. The page responsiveness for loading shall be improved. Sometimes wait for a few seconds for the page to load. 3. Some of the limitation shall specified in the Plan package description, be fully transparent. Reason for choosing Brevo price cheaper compare with the first 2 products, with similar features. Review Source Cricri G. freelance Computer Software Used the software for: 1-2 years ### "Very good email marketing tool" July 17, 2022 5.0 All in all I am really happy with this software. It is quite easy to use. The customer support is attentive and responsive. The price is competitive. Pros The drag&drop function is very useful for creating campaigns and makes it very easy to use. The automation scenarios are already prepared which is very useful when you are starting out. They have launched an academy to explain the role of emailing and how to use Sendinblue which is very useful. The customer service is responsive. Cons Sendiblue deserves more start-up tutorials to properly explain how it works and the little tricks of the trade. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I had read good reviews of sendiblue and wanted to test it Review Source firoz K. Digital marketing manager Marketing and Advertising Used the software for: 1-2 years ### "Create powerful bulk Email campaign without mush efforts with powerful automation " April 6, 2023 4.0 Pros I recently switched to Sendinblue for my email marketing needs and I'm so glad I did. It's incredibly intuitive and easy to use, even for someone who is new to email marketing. The automation features are top-notch and have saved me a ton of time. The customer service team is always available to help with any issues or questions that arise. Cons I've been using Sendinblue for a few months now and I'm really impressed with the features they offer. Although, setting up WhatsApp & SMS channels in workflow automation is a bit difficult compared to my previous marketing software. But, after setting it up with the help of customer support. It is working very smoothly and makes it so much easier to manage marketing campaigns Review Source VR Verified Reviewer VP of BI Telecommunications Used the software for: 6-12 months ### "Worst company to deal with - Stay away!" August 5, 2020 1.0 Sendinblue is probably the worst company I have ever dealt with. Not only their support is close to inexistent for users with premium account, but they treat you like a criminal. I've been using them for almost a year, when suddenly they deactivated the account, saying there was a complaint. That's it: someone makes a complaint, you have no chance to defend yourself, and they DEACTIVATE the account??? What happens with all the customer information I had stored there? What happens with the SMS credits I purchased? What happened with the monthly subscription? Went on their Facebook page and guess what, I found at least 2 other customers having the EXACT same issue. Which FB page is also a joke, there's no engagement with THEIR customers. Now I understand why they are such a cheap alternative.... because their service is the same: cheap Pros There are no pro's, you have to figure it our yourself, and even the information posted on their website contradicts with real life usage Cons No customer support, even if you have the Premium account, they have no respect for that. Their Social Media is also irrelevant, even their CEO's Linkedin account is irrelevant. His contact info on the Linkedin page is incorrect. My advice? Stay AWAY! Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Reason for choosing Brevo Because I looked at saving 2 extra dollars, why wasting hundreds with Sendinblue Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Fooled by their pricing Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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