# Page 71 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 71 - Is Brevo the right Marketing Automation solution for you? Explore 3477 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3477) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 71 - Reviews of Brevo ## Showing most helpful reviews Showing 1751-1775 of 3477 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LS Lukas S. CEO Events Services Used the software for: 6-12 months ### "Switching from Mailchimp" November 13, 2023 5.0 Pros has been a game-changer for us since switching from Mailchimp. The features are spot-on – intuitive and just what we need to streamline email campaigns for our clients. The customer support is impressive; they're always on hand to help. Plus, the pricing is significantly lower, which is a big win for our budget. Overall, extremely satisfied! Cons Overall, I'm quite pleased with . However, if you rely heavily on ready-made templates, you might find the options more limited compared to Mailchimp. That said, since we craft all our client emails from scratch using pure HTML, this limitation doesn't really affect us much. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Price and features (we have a big database but sending quite few e-mails and Mailchimp is paid by size of database.) Review Source CS Carlos S. Curator Public Relations and Communications Used the software for: 6-12 months ### "Me encanta Brevo" July 16, 2024 5.0 Pros Es intuitivo, las herramientas de preguntas y respuestas es fácil . El soporte en línea siempre fácil y resuelven Cons Los links que coloco en las fotos del email marketing se pausan y tenemos que refrescar varias veces antes de que no caduquen por sí solas Review Source HB Harrison B. Marketing Manager Marketing and Advertising Used the software for: 6-12 months ### "Build better client relationships with Brevo" June 30, 2023 5.0 Sending emails manually to clients was such an issue which has been solved by . It's definitely a recommend to other companies. Pros I focused primarily with the email campaign tool. It has been effective in connecting and engaging clients. Straightforward, easy to design forms, automate messages and so much fun! Cons Nothing to dislike about , all features have added more value to our company. The automation system saves us a lot of time Review Source vM viviana M. atencion al cliente Internet Used the software for: 1-2 years ### "Sendinblue, buscador de clientes " April 2, 2023 4.0 buena experiencia para publicitar mis productos y servicios y saber en que clientes debo enfocar mas atención de acuerdo con el intereres presentado en la apertura de la campaña y en el ingreso al sitio web Pros la funcionalidad de poder ver que cliente se interesó en ver mi campaña enviada, quien ingreso a mi sitio web Cons la configuracion de zona horaria, me costo mucho llegar a ella y ajustar a mi pais, ya que cuando queria programar un envio de campaña no lo lograba por esa configuracion que trae por defecto otro pais Review Source VR Verified Reviewer Director Marketing and Advertising Used the software for: 6-12 months ### "Good and simple tool to send mail " February 11, 2024 5.0 Pros easy to use and great posibility to get help or find information Cons When you want to send a mail test, you have to create first a contact and put this contact in a list. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) cost reason and low flexibility (in teh case of you can upload as many contact you want) Review Source AV Andy V. Owner Business Supplies and Equipment Used the software for: 2+ years ### "My preferred email marketing tool" October 1, 2021 5.0 Have been using the platform for more than 3 years. Every time I have trouble or a doubt, I´ve filled a ticket and recieve answer within 24 hs. Sometimes in a few hours (im in Argentina) Pros Its easy to use, and have very nice templates. The results, looks very professional. Cons I know that there are much more features that I didnt use yet, cause have no time to learn how to use them Reason for choosing Brevo I like the packages you´ve offeed me, an the price was normal. Switched from [emBlue](https://www.capterra.com/p/150149/emBlue/) cost and packages didnt meet my needs Review Source Nicolas M. Technical Engineer Business Supplies and Equipment Used the software for: 2+ years ### "My preferred mailing application " February 23, 2021 5.0 Pros Ease of use, deliverability of emails and good service is the reason of my preference for Sendinblue. Cons New mailing design and new builder options would be very appreciated. For very complex mailing layouts, you can always build them in an external email template builders and insert the html code into Sendinblue. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Price, French language and mail deliverability Review Source VR Verified Reviewer Regional Unit Head, Marcomms & CX Information Technology and Services Used the software for: 2+ years ### "Great Email Marketing Tool for Start-Up" September 23, 2020 5.0 Sendinblue was able to offer us great looking email marketing platform at an reasonable pricing. Pros Practical pricing structure that is based on the volume of emails sent, instead of numbers of subscribers. Cons The contact management, segmentation & automations features need to be at least at entry-level. Alternatives considered [GetResponse](https://www.capterra.com/p/153948/GetResponse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Again, practical pricing for a startup that might have high number of subscribers. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Pricing based on number of subscriber doesn't seem to fit us because the volume/frequency of email sent is relatively low. Review Source LR Lizzie R. Director Publishing Used the software for: 1-2 years ### "Excellent " November 29, 2023 5.0 Overall our experience is excellent and still is same Pros email service and landing page which are is most cheap Cons we most of like marketing service from Review Source ES Elizabeta S. Digital Marketer Machinery Used the software for: Less than 6 months ### "The platform is easy to use" July 23, 2024 4.0 Pros The platform enables you to quickly create new campaigns. Cons Many times it doesn't save design changes Review Source RS Ranu S. Software Developer Information Technology and Services Used the software for: 6-12 months ### "Reliable smtp server services." September 24, 2022 4.0 Services provided by them is very large and can be used by anyone for trail as free services. Apart from this it is slow as compare to other service that I have used in past time. Pros They provides lot of templates options and most of the feature can be accessed from both APIs and Dashboard too. I have mainly used it for API integration and there are lot of prebuild example and integration documentation is available on their website and for multiple languages. The cost is also very less as compare to other alternatives. Cons So I was suppose to integrate the API with for transactional emails in Golang code and what I noticed that the code on their site is not working at all and even the code provided by postman didn't worked out at all. So they must fix this for Golang developers and make their life easy. Also it takes around 6 minutes for mail to reach to client Review Source CN Christian N. Medical copy editor Publishing Used the software for: 1-2 years ### "Great marketing software (It's just like a Smart CEO)" June 24, 2022 4.0 Pros Smooth minimalistic and elegant interface. Animated and still shows attractively all information. Advanced features for your business in one place, such as marketing features (including integration of social media) and relationship management features. Sendinblue is limitless as it has plugins for other softwares, such as Wordpress, WooCommerce et.., extending further its capabilities. Sendinblue has unlimited contacts feature for free plan Cons Sometimes, sending messages can result in an error. Otherwise no major issues encountered. Review Source Shivansh B. Founder & CEO Marketing and Advertising Used the software for: 6-12 months ### "An affordable solution but not as fast as the competitors" September 15, 2022 5.0 Pros Sendinblue is a tool I mainly use for one of my internet marketing websites to collect leads via signup forms and automation campaigns regarding the same. It's not as easy as tools like AWeber or ActiveCampaign but is definitely worth it. Very easy to manage contacts and run email campaigns. Cons As I said, the UX, UI, and speed isn't that great. Also, you may fall into a lot of integration issues when integrating with WordPress. I've faced this issue from time-to-time and this caused delays all over the place. Otherwise, a good tool! Review Source PM Paolo M. Consulente Marketing Digitale Marketing and Advertising Used the software for: 1-2 years ### "Buon prodotto, mi capita di consigliarlo" March 31, 2023 4.0 Ho lavorato per circa un anno e mezzo come consulente marketing per un E-Commerce di nuova apertura, che lavorava sul mercato b2b e b2c.Usavamo SendinBlue fondamentalmente per:- Creare Database contatti- Gestire campagne email automatizzate- Analizzare il numero di acquisti che ogni cliente faceva con noi. Pros Di Sendinblue mi è piaciuto il buon rapporto qualità/prezzo e la facilità di installazione, oltre il fatto che forniscono il supporto in italiano. Cons Ogni tanto ci sono stati dei problemi per quanto riguarda lo scambio di comunicazioni tramite ticket e che hanno rallentato l'implementazione. Mi hanno comunque sempre fornito assistenza in italiano. Reason for choosing Brevo All'inizio volevamo optare per altri servizi ma la conoscenza del programmatore di SendinBlue e la possibilità di ricevere l'assistenza in italiano ci ha portato a scegliere questa piattaforma. Review Source VR Verified Reviewer CEO Internet Used the software for: 6-12 months ### "Best value" August 1, 2019 5.0 Over all my rate is 9/10, and I have left all other different mailing list software for sendinblue. I have recommended to at least 10/20 friends and customers in this period. Thanks ! Pros Even if sendinblue is not the cheaper, I think that related to the customer service is the best mailing list software you can use. Sending a mail is very simple, and I just hope it will have more templates in the future, to avoid loosing time in developing a new kind of email. Cons I just think price of dedicated IP is a little expensive, especially if you are an agency and you need to administrate many customers . Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo As wrote before, first was price, but aafter testing for few days, the assistance is most important value (but it is not so clear if you are doing first buy/change from different products. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) First was cost, but after a while I loved the assistance. Review Source AY Andrey Y. General Manager Sports Used the software for: Less than 6 months ### "good choice" July 19, 2024 5.0 Pros It's affordable and has some nice templates. The option to synchronize with Mailchimp works very well. Cons Reduced analytics offered in the basic pricing plan. Reason for choosing Brevo Best features at affordable price Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp has a very unfair pricing model Review Source LC Liese C. Owner/Fine Artist Fine Art Used the software for: Less than 6 months ### "Way better than Mailchimp!" February 6, 2021 5.0 I started out with Sendinblue because I needed to be able to easily send different emails to 5 distinct groups of contacts each month for my Patreon digital rewards. The ease of use of the site and the fact that Sendinblue has a robust free tier has made me decide to close my Mailchimp account and import all of my business contacts to Sendinblue. Pros I love having the ability to schedule emails to go out at a specific time and also the feature that tracks opens and clicks on the campaigns I send so I can see how effective my email are. I am also able to group my contacts easily. This is crucial because my clients get different content depending on their subscription level on my Patreon page. No contact limits even for the free version. All this functionality at the free tier is amazing. Bye-bye, Mailchimp! Cons The only thing I'd change is the 300 contact limit per day for outgoing emails, but since I'm using the free service I can't really complain. I can still break my campaigns up over a few days. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Great functionality even in the free tier. Easy to navigate site. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp's site is a mess and so clunky to use. Trying to segment contacts had me pulling my hair out! Also, they kept revoking features from their free tier. Review Source MP Miguel P. Owner Marketing and Advertising Used the software for: 2+ years ### "Excellent Email Marketing Tool" November 3, 2016 5.0 I think SendInBlue is an excellent tool for use in Email-Marketing. Its very user friendly and it has all the important features you need to do a good job in managing the newsletters. But for me, the most important point is the Customer Support: is AMAZING! They really do an effort to help you in all you ask. If you have to choose an Email marketing tool, SendInBlue is the one to choose! Pros The Costumer Support Cons You cannot send a text explaining something, in the email test. Review Source Response from Sendinblue December 16, 2016 Hi Miguel, Thank you so much for taking time to share your experience with us! I'm so glad that SendinBlue has been a good fit for your needs so far. :) Our team is always working behind the scenes to grow our tools with new features and improved designs, so that we can give our users the best experience possible. I¿ve shared your suggestion for improving the Test Emails with our team, so we can consider this in our upcoming updates. If you run into any questions, or would like to share additional feedback with us, please don't hesitate to contact our customer care team. You can reach us anytime at contact@sendinblue.com -- we'll be glad to help! Thanks for using SendinBlue! Best, Erin SendinBlue SS Shannon S. Director of SEO Marketing and Advertising Used the software for: 6-12 months ### "Truly Unintuitive Software with Awful Customer Support" October 10, 2021 3.0 The company offers a well-priced solution to email marketing, but has not figured out the tech support component that would be required to make it a truly useful option for most businesses. Pros When switching from my current email provider, Sendinblue seemed like the perfect alternative—rather than pay based on email addresses stored, you could pay based on use. There is a huge market for this type of arrangement for small businesses that may have a larger subscriber base that they communicate with infrequently. For this reason I thought Sendinblue offered great value for my exact needs. Cons Uploading addresses and sorting fields and all of that made sense and worked. It wasn't completely seamless, but it was easy enough. However, to then actually get your email addresses and account verified and authorized to send out emails was a nightmare. Tech support sent out the barest hint of a reply to queries about what had gone wrong and provided no actual help in troubleshooting how to finish the last step of verification before you can send your first email. After asking several times for support, and troubleshooting for \*months\*, I stuck with my current provider rather than risk a non-responsive and faulty service.. Alternatives considered [Kit](https://www.capterra.com/p/175000/ConvertKit/)[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp's features were too robust actually—the pricing plans were meant for businesses using all of a plan's features and had few slimmed down plans for those with large lists but no need to do more than simple monthly emails. Review Source Mahmoud S. GM/Editor in Chief Online Media Used the software for: Less than 6 months ### "A Cost & Time Effective Tool" September 15, 2020 5.0 Foe me and my team it was easier and faster to work with Sendinblue. Pros The clear interface, easy to use The easy and elegant design of the email camapaign templates The flexibility of contact categorization Cons The mobile web browser usage, I believe it needs an app The marketing and the automation The social media integration Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Reason for choosing Brevo Was easier to understand, and faster to use Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp is a bit complicated when it comes to the usage, and there are many functions that uncontrolable Review Source FF Fabien F. Administrateur Internet Used the software for: 1-2 years ### "Comtpe bloqué sans raison" March 18, 2024 1.0 Pros Aucun avantage, que des inconvénients. Ce sont des incapables. Cons Compte bloqué à cause de mails transférés entre NOS domaines. Il leur faut 6h entre chaque réponse du service technique. Switched from [Mailjet](https://www.capterra.com/p/130105/Mailjet/) était moins chez mais maintenant on sait pourquoi... Review Source MB MICHEL B. CONSULTOR IMOBILIARIO Commercial Real Estate Used the software for: I used a free trial ### "MARAVILHOSA" August 2, 2024 5.0 OTIMA O MELHOR QUE JA USEI, MELHOR CUSTO BENEFICIO Pros MUITO PRATICO DE USAR, TENHE VARIAS OPÇOES DE ENVIO Cons O LIMITE DIARIO PRA CONTA GRATIS, TAMBEM PODER SE TORNA MAIS SIMPLES OS ENVIOS Review Source CM Cesare M. Geschaeftsfuehrer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Hälfte meiner E-Mail-Kontakte willkürlich und grundlos "blockiert"" November 17, 2023 1.0 Mangelhaft. Schlechter Support. Willkürliche, undurchsichtige Bedingungen. Pros Günstiges Monatsabo, Preismodell nicht von der Anzahl Kontakte abhängig. Cons Die Zustellung meiner E-Mail-Kampagne wurde nach der Hälfte der versendeten E-Mails gestoppt, weil sie der Meinung waren, dass die Abmeldequote zu hoch sei (> 1 %). Das ist total lächerlich. Es kommt auch auf das Thema der Kampagne an... Die Hälfte meiner Kontakte wurde absichtlich und ohne Grund als "abgelehnt" markiert. Sie haben mir nicht erlaubt, wieder E-Mails an diese Kontakte zu senden. Dadurch habe ich eine Menge Zeit verloren. Ihr Support besteht darin, dass sie die gleiche E-Mail immer wieder kopieren. Ich kann nur dringend davon abraten, zu benutzen. Ganz sicher nie wieder. Reason for choosing Brevo Günstig (Monatsabo). Preismodell nicht von der Anzahl Kontakte abhängig. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Teuer (Monatsabo). Ihr Preismodel ist u.a. von der Anzahl Kontakte abhängig. Das finde ich unfair. Review Source PS Peter S. Software Developer Hospitality Used the software for: 2+ years ### "Sendinblue used for ski lodge traffice management" February 25, 2022 5.0 We have a ski lodge with many members and is available to public all of whom use a variety of mail systems, both public and private. The lodge system manages both bookings and security door codes, sending acknowledgements and reminders of bookings. It is imperative that the mails are received, otherwise the lodger doesn't know that the booking has been received or when Pros It's ease of use, reliability and price. I discovered it by browsing the web. Cons I had a mail recently telling me that since I wasn't using the software, my account would be closed. The software is in use every day. Turns out I have to log in from time to time, yet there is no reason that I should do so. Reason for choosing Brevo It was one of a number. The documentation read well and the implementation was easy. Review Source EJ Ed J. COE Staffing and Recruiting Used the software for: 6-12 months ### "My Reveiew" November 9, 2023 3.0 Not great. The template builder sucks. If it was designed to match the functionality of something more familiar like Word or Power Point it might be usable. Takes hours to build a template unless you get stuck and then another two days to get a response from support. Its awful and if we could find and alternative we would. Pros At first it did what we wanted but proved to be extremely difficult to use and the support is lousy. Cons The template builder sucks. If it was designed to match the functionality of something more familiar like Word or Power Point it might be usable. Takes hours to build a template unless you get stuck and then another two days to get a response from support. Its awful and if we could find and alternative we would. Reason for choosing Brevo Price and the ability to import our contact list easily. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Price and the ability to import our contact list no questions asked. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.