# Page 74 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 74 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3406)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 74 - Reviews of Brevo

## Showing most helpful reviews

Showing 1826-1850 of 3406 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GS

Giovanni S.  
Project Manager  
Information Technology and Services  
Used the software for: I used a free trial

### "Sendinblue excels in API and Integration"

September 10, 2022

5.0

Pros

Sendinblue was easy to integrate in both Plesk and Wordpress using the Aapi key provided. This is a modern and secure way of using the product to manage mail delivery.

Cons

There are many limits on the free trial, so you'll be like going to pay for the service once your site is up and running for some time.

Review Source

GZ

Gustavo Z.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "The only one you'll need! Perfect!"

February 28, 2021

5.0

I'm pretty glad to find and use Sendinblue as the first (and probably the only one) e-mail marketing platform. Sendinblue offers all features that I really need in a simple and efficient way, it's pretty good and works great for my own products and also for my clients.

Pros

The integration between Sendinblue and other services is extremely useful and powerful for my business. The automation process also give me extra time and works really great!

Cons

The learning curve as general it's not that easy for someone starting e-mail marketing, but I think it's not a Sendinblue issue and the e-mail marketing environment.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Leadlovers](https://www.capterra.com/p/206995/leadlovers/)

Review Source

Eduardo M.  
CEO/Creative Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "5 stars on Branding! "

March 4, 2022

5.0

Pros

Sendinblue allows you to use a larger variety of Google fonts. This helps to keep your newsletter on brand and preserve the identify that your user seeks.

Cons

Implementing an Action URL or Webflow integration for POST actions will be great, if there’s a way to do this at the moment probably a better experience where you can “click to copy” the Action URL will be great :)

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Review Source

SK

Stephane K.  
Social Media-Managerin  
Internet  
Used the software for: 2+ years

### "Sendinblue "

April 27, 2023

5.0

Pros

J'aime beaucoup le logiciel sendinblue, il permet de créer des campagnes d'émail et c'est un très bon logiciel de gestion de leads

Cons

Le filigrane de la version gratuite est le seul bemol

Review Source

cA

camille A.  
Dirigeant  
Banking  
Used the software for: 2+ years

### "Sendinblue, utile et pratique"

December 10, 2022

5.0

Avec Sendiblue, je peux faire des listes de diffusion facilement pour des guides.La gestion des newsletters est aussi primordial

Pros

Je dirais que le mode gratuit permet vraiment facilement une gestion des besoins pour un auto entrepreneurs

Cons

Les newsletter qui pourraient être approfondis

Review Source

GB

Guillaume B.  
ITC (real job) & admin + communication (sports club)  
Sports  
Used the software for: 1-2 years

### "Good tool and very good support !"

November 4, 2021

5.0

I often use this tool for send email campaign to club members and it's very easy and effective tool.

Pros

The ease of of use the tool and the creation of a campaign. The quality and response speed from support.

Cons

Sometimes, there is a few interface slowness and some email cannot be delivered (but the support is giving me an answer, so it's ok !)

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Because it's free and it's a French company.

Review Source

dO

daouda O.  
vente  
Luxury Goods & Jewelry  
Used the software for: 6-12 months

### "brevo l'outil adéquat pour vos gestions de mails"

July 5, 2023

5.0

la rapidité des échanges avec mes clients

Pros

c'est un outil multicanal et permet d'établir des relations clients durable

Cons

le cout du logiciel faudrait qu'il soit accessible a tous a moindre prix

Review Source

PB

Perrine B.  
sitebuilder  
Online Media  
Used the software for: 2+ years

### "Bon outil pour une utilisation de base"

December 7, 2023

4.0

Pros

L'interface est simple et on s'y retrouve facilement. L'accès au stat d'envoie est complet.

Cons

Il n'y a pas la possibilité de créer des template HTML éditable par la suite par un éditeur standard n'ayant pas de connaissance HTML. C'est une option proposé par certain concurrent, elle manque a mon sens.

Review Source

VR

Verified Reviewer  
Responsable de marketing online  
Cosmetics  
Used the software for: 1-2 years

### "Una buena herramienta de mail markeging"

October 24, 2022

5.0

Pros

Es muy fácil de crear campañas de mailing, tiene un buen constructor visual, por lo que no es necesario que tengas conocimientos de html

Cons

Quizás que no tenga o al menos en el periodo que estuvimos con ella, la posibilidad de verificar los emails y así evitar rebotes, ya que si tienes una gran base de datos como era nuestro caso si tienes un importante número de rebotes pueden bloquearte la cuenta

Review Source

MN

Massimo N.  
University professor  
Research  
Used the software for: 2+ years

### "A top choice of mailing management"

August 9, 2022

5.0

I needed a simple, user-friendly solution for sending newsletters. Competitors of Sendinblue which I know either are not serious about spam fighting or do not allow distribution lists (one sender, many receivers), but only mailinglists (everybody can post and reply). Sendinblue is the best solution I have found. Even the free version fits well my needs.

Pros

A wide choice of options even in the free version. Spam fighting taken seriously.

Cons

The limited choice of social network buttons

Review Source

LM

Lucia M.  
Fisioterapeuta  
Medical Practice  
Used the software for: 1-2 years

### "Una buena herramienta. "

January 16, 2024

4.0

Pros

Me gusta esta herramienta porque es sencilla de usar y te permite organizar los lanzamientos o campañas y dejarlas programadas. Además me parece interesante poder crear diferentes listas y no elegir en cada momento de manera manual. Incluso automatizar mensajes o descargas.

Cons

A veces me parece difícil la edición de las fotos, se descuadra un poco, hay qhe insistir.

Reason for choosing Brevo

Leyendo las revisiones. Tenía muy buenas reseñas.

Review Source

VR

Verified Reviewer  
Digital Marketin Specialist  
Human Resources  
Used the software for: 2+ years

### "Usage of Sendinblue "

February 7, 2021

5.0

Overall, it helped me send thousands of emails if we have campaigned and it is very easy to handle in terms of creating the email content. A direct to the point application.

Pros

Creating campaign is very easy and it is also affordable. The support also is great and quick which is what I need most in my tools.

Cons

The automation and integration need to be upgraded or make easier to understand. Creating an email template must be upgraded because it seems not upgraded for more than a year.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Affordable and easy to handle the campaign. Not so complicated. Although they need to upgrade or make the automation easier.

Review Source

JS

Jalpa S.  
Marketing Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "Very Rigid Platform "

April 25, 2024

2.0

Pros

Ease of Use, price point, and similar UI to hubspot

Cons

Bad customer service, Inflexible platform

Review Source

VR

Verified Reviewer  
Entreprenuer/Marketing consultant  
Business Supplies and Equipment  
Used the software for: I used a free trial

### "All-in-one reliable email marketing tool."

December 17, 2022

5.0

Pros

The best thing about Sendinblue is that it is very easy to send messages. Most attractive thing is its simple pricing structure that is based on the number of emails sent. The free plan allows to send hundreds of emails and also contact an unlimited number of people. After setting it up, managing contacts is quite easy and email composition is very powerful, and other resources become easily accessible for use.

Cons

So far I have not come across any issue with Sendinblue, it is an overall amazing software that gets that has gets the job done.

Review Source

Tim D.  
Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great, reliable email tool"

October 18, 2022

5.0

I use Sendinblue for transactional emails for all my clients - it's robust, reliable, and super easy to set up.

Pros

It is incredibly simple to setup Sendinblue for transactional emails for use with Wordpress

Cons

Lower fees would always be welcome, but they are already very competitive.

Review Source

fB

florian B.  
Developpeur  
Program Development  
Used the software for: 1-2 years

### "Logiciel complet mais mefiant depuis le rachat"

November 27, 2023

3.0

Pros

le visuel , la simplicité de configuration sont un gros atout de Brevo

Cons

depuis le rachat de sendingblue , compliqué de joindre le service client ou d'avoir des réponses quand on ouvre un ticket

Review Source

Response from Sendinblue

December 1, 2023

Hi Florian, Hope you are doing well. We are sorry to hear about your experience with the customer service. If you've any tickets open with us, kindly share the ticket id so that we can look into it further. Regards,

Pauline F.  
Psychopraticienne, Présidente de fédération de psy  
Mental Health Care  
Used the software for: I used a free trial

### "Les mêmes défauts et les mêmes qualités que Mailchimp"

June 26, 2022

3.0

Correct, mais j'espérais que les problèmes rencontrés sur Mail Chimp trouveraient leur réponse dans SendinBlue, or ce n'est pas le cas.

Pros

Facilité d'appréhension du produit, même quand on n'est pas informaticien. Faire une newsletter avec un beau visuel est à portée de clic.

Cons

Modifications automatiques du texte : dans ma campagne d'information, tout comme dans Mailchimp que je pratique par ailleurs, mon texte est parfois modifié automatiquement, de façon incompréhensible. Et j'ai beau réécrire un mot ou un bout de phrase, le logiciel le remodifie. Pas de possibilité de créer un lien hypertexte vers un PDF. Ajustement de la taille des images, peu intuitif. Pas de possibilité de paiement en ligne (pour l'instant), à moins de passer par Stripe.

Reason for choosing Brevo

On m'a dit que c'était Français, je ne sais pas si c'est vrai mais ça m'a plu.

Review Source

Response from Sendinblue

July 21, 2022

Hey Pauline, Thank you for your feedback. I'm really sorry you've experienced these issues with our platform. Our Customer Experience team is happy to help you find a way to avoid this in the future. In any case, we've forwarded your feedback to our Product team and are implementing improvements continuously. If you have any further concerns with the platform, please do let me know or open another ticket with our team. Thanks again for your review! All the best, Nadja from Sendinblue

GP

Gustavo P.  
I+D Director  
Internet  
Used the software for: 6-12 months

### "Great Automation Tool"

April 19, 2021

4.0

Im exploring every day, so for now its really good.

Pros

I have tried lots of platforms, and Sendinblue has a great automation feature and also the greatest thing about it is the lead base, 120.000 contacts its perfect and for the price is even better.

Cons

Its a little bit slow to navigate and use the platform

Reason for choosing Brevo

Pricing and contacts number

Review Source

David C.  
Ingeniero en Administracion Petrolera  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Envio de campañas publicitarias por E mail"

January 5, 2023

5.0

Me siento conforme, ya hice mis primeros envios, espero apredener mas del sistema, y aumentar mi capacidad de envios.

Pros

Su forma intiuitiva de hacer las cosas, muy autotidacta.

Cons

Me parece qe todo lo que ofrece esta bien.

Review Source

GM

Guillem M.  
Consultor  
Computer Software  
Used the software for: 2+ years

### "Alternativa a mailchimp"

April 11, 2023

5.0

Pros

No se cobra por el número de contactos y sistema de precios adaptable según necesidades.

Cons

Más integraciones nativas con otros programas.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Volumen de contactos

Review Source

DH

David H.  
Co-Owner  
Food & Beverages  
Used the software for: 6-12 months

### "Buggy HTML compose interface and lack of support for mobile left us wanting"

January 5, 2017

4.0

First, great ability to manage multiple lists, and focuses attention on the acquisition of emails without manual entry. Much better pricing than other software depending on your sending habits. Second, Oftentimes I would have to "save as draft" and go back and edit or duplicate from an existing email because the HTML editing interface would crash. Combined with the inability to do anything from mobile meant it was hard to get out important announcements about events and other happenings on short notice. Maybe not really its strong suite, so still giving 4 stars for overall excellence.

Pros

Pricing, very competitive Beautiful, well integrated with email acquisition

Cons

Buggy editing window often required lots of page refreshes/work arounds

Review Source

Response from Sendinblue

January 6, 2017

Hi David, Thanks so much for sharing your experience! We appreciate feedback from our users, especially on areas we can improve to better serve your needs. Whenever a bug is mentioned, we like to investigate and troubleshoot for any improvements that may be needed. SendinBlue's tools are built and optimized to function at 100% usability from Chrome and Firefox browsers for the most robust experience. If you were experiencing buggy behaviors with any of our tools in Chrome or Firefox, we would welcome any additional information you can share about your experience so that these can be resolved. Would you be open to emailing our customer care team at contact@sendinblue.com to share more details? We also appreciate your feedback about your desire for a mobile platform. We will share this with our improvements team for future consideration. Thanks in advance! We appreciate you giving SendinBlue a try. Best, The SendinBlue Team

AR

Amelie R.  
Communication Director  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Great service for the price, but laking user functions for administrators"

October 20, 2021

4.0

Great experience overall. We are satisfied with the product, but could use more training about all the things we can do and more user utilisation for administrator.

Pros

Comparing to other service on the market, it fits all our need for a really small amount of money invested. I love that we don't have to pay per contact, but per sending per month. It's pretty easy to use, we love the display of the datas related to the campaign and I can't wait to discover all the other aspect that SendInBlue offers. Customer service is also really fast to answer our question.

Cons

On our first email marketing campaign, the campaign was canceled in the middle without any reason, so 75% of our customers didn't receive the email. We tried to send it to the contact who didn't receive it, but we cannot do it. Also, we are 2 person who manage the account, but only one person can receive the e-mail sent to the admin, this is a main problem for us.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ContentStudio](https://www.capterra.com/p/176184/ContentStudio/)

Reason for choosing Brevo

Price. Ease of use.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp was too expensive for our needs. Le Courrielleur was not easy to manage.

Review Source

Aman V.  
Marketing  
E-Learning  
Used the software for: I used a free trial

### "Powerful and Limitless Email Software "

August 28, 2022

5.0

Sendinblue help me to integrate api in WordPress easy

Pros

Transaction email and api is the best tool in sendinblue

Cons

Only list management I don't like it need to improve

Reason for choosing Brevo

Free transaction email

Review Source

JM

Joseph M.  
Owner  
E-Learning  
Used the software for: 2+ years

### "Cost effective and complete"

September 2, 2020

5.0

Pros

Ease of use is big with me. The platform is simple to use and creating campaigns is really fast. The transactional features are at the heart of my membership platform and work perfectly.

Cons

I had a few desires about how saved templates were presented, but that issues has since been improved to my satisfaction.

Reason for choosing Brevo

I chose Sendinblue for its price and ease of use.

Review Source

PW

Pete W.  
Marketing Manager  
Textiles  
Used the software for: 6-12 months

### "New and learning the system"

October 19, 2022

4.0

We have already seen an increase in new business, and we have been able to target new enquiries, existing users and potential through the analytics.

Pros

The product has been easy to use and intuitive. The analytics features are helpful as we rebuild our email marketing campaigns in-house after a few years of inactivity. Good value for money and we can grow what we use and how the system will benefit us as we move forward.

Cons

This is a learning curve and I think we'll discover if there are features that we would like improving as we go along. For now all is good.

Reason for choosing Brevo

For a small company, we needed to maximise contact potential with an affordable budget, and Sendinblue offered the best options on monthly numbers against cost. Reviews we read were consistently good.

Review Source

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