# Page 75 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 75 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3406)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 75 - Reviews of Brevo

## Showing most helpful reviews

Showing 1851-1875 of 3406 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MM

Manuel M.  
Medico de Planta de Gastroenterología  
Medical Practice  
Used the software for: 1-2 years

### "Herramiento útil para eutomatizaciones"

August 15, 2023

5.0

Muy buena

Pros

Automatizaciones, creacion de formularios, organizacion de contactos en listas

Cons

Watsapp bot y triger dificiles de configurar para alguien inexperto

Review Source

Oluwa Locheyi H.  
Agent Commercial  
Retail  
Used the software for: 1-2 years

### "Outil de Marketing et de gestion "

September 21, 2023

4.0

Pros

Brevo est un logiciel qui me permet de gérer mon agenda, de planifier mes campagnes, de gérer mon e-mail et également ma messagerie surtout dans le cadre des envois. C'est un logiciel efficace pour les PME

Cons

Il présente quelque bug au niveau du chargement et également nécessite du temps pour sa maitrise.

Review Source

jcM

jean claude M.  
freelance  
Marketing and Advertising  
Used the software for: 6-12 months

### "Un bon choix pour l'emailing et le marketing"

November 27, 2022

5.0

Sendinblue reste attractif et aisé à l'utilisation, même pour les débutants. Je suis globalement Satisfait de ce logiciel populaire et j'invite les auto entrepreneurs qui se lancent dans le marketing en ligne à Choisir Sendinblue.

Pros

La formule gratuite de l'emailing Sendinblue reste acceptable pour débuter votre business en ligne (300 mails/jour). Vous aurez à disposition des campagnes professionnelles et de magnifiques designs. Je trouve l'automatisation très bien. Les abonnements tarifaires sont raisonnables par rapport à d'autres logiciels. Sendinblue est à mon avis un excellent compromis pour démarrer votre business automatisé.

Cons

Petit bémol, la partie gratuite du logiciel vous LIMITE à 300 emails/jour... vous débutez doucement. Prévoyez un abonnement mensuel pour augmenter votre volume d'emails à distribuer (petit investissement nécessaire...). Je trouve que le Service Client n'est pas à la hauteur, déficient.

Review Source

KRC

Karl Rodrigue C.  
Beatmaker  
Entertainment  
Used the software for: 2+ years

### "the inexpensive e-mailing solution"

August 28, 2021

5.0

before I used another software, I find that sendinblue suits me better

Pros

to develop a customer base without wasting time sendinblue is made for that with the possibility of sending more than 300 e-mails per day, for all those who want to try there is a free offer which allows the software bases

Cons

for someone who does not master marketing, getting to grips with the software is a bit difficult

Review Source

LM

Luis M.  
Owner  
E-Learning  
Used the software for: I used a free trial

### "I tried them all. Sendinblue in one of the three best platforms out there."

January 22, 2022

4.0

Pros

\- Customer support is absurdly good. - Templates are highly customizable. - Automations let you do everything without difficulty. - Deliverability is good.

Cons

\- It could require less clicks to send a campaign. - I don't need 60% of the features.

Reason for choosing Brevo

Key factors in an email marketing platform for me are: - Deliverability - Ease of use - How fast the web interface loads - How many clicks you need to send a campaign - Customer support - Template customization - Automations Sendinblue ranks high in all of those.

Switched from

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

GetResponse is the most buggy email marketing software in the marketing, customer service is beyond horrible. Automations fail all the time, too. But the worst is its low deliverability and faulty export system. It doesn't export all the contacts, which makes migrations very hard.

Review Source

RW

Robert W.  
Director  
Retail  
Used the software for: 1-2 years

### "Great for a small-medium company"

April 21, 2021

5.0

We use for email marketing and its been great for that. Creating campaigns is straight forward with a great tool for designing a campaign within the software.

Pros

There is no limit on the amount of contacts for an affordable price. You only pay on tiers for volume. Intuitive and straight forward to use.

Cons

Cant think of anything, it has met the requirements we had.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

The pricing tiers and unlimited contacts made it great value. Also the reviews online rated the software as easy to use and intuitive, which has proven to be true.

Review Source

AK

Alisha K.  
Sales And Marketing Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Review for Sendinblue"

April 17, 2023

5.0

Pros

Sendinblue's marketing tools and capabilities pique my interest. It has everything I need to automate my marketing, such as an email marketing manager and newsletter creator. The inboxes are excellent for keeping track of prior emails from consumers, allowing us to react to their inquiries more efficiently.

Cons

My only complaint was a lack of design options for email layouts. Furthermore, while Sendinblue interfaces with a number of common tools, it does not have as many as other platforms. Nonetheless, they are minor flaws that, in my opinion, do not diminish the platform's overall excellence.

Review Source

mA

mario A.  
President  
Financial Services  
Used the software for: I used a free trial

### "Very efficient and effective digital marketing tool!"

May 3, 2021

5.0

I think sendinblu is a very practice software and complete marketing tool to be use in our financial business organization. Simple, quickly, complete and affordable.

Pros

Simplicity is one of the main point of this marketing tool. I love this.

Cons

Presonalization is very high but I think team can improve "model" customizations.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

More simplicity offer by Sendinblu

Review Source

SL

Stuart L.  
SVP  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "If you want the best pick sendinblue"

August 22, 2022

5.0

Fantastic and easy customer service department. Staff who care to learn more and help with problems that they may never have experienced before.

Pros

Easy to use and quickly deployed. I suggest this software for everyone.

Cons

Did not find this software earlier on. We are not fully utilizing all the amazing features.

Review Source

SK

Sushil K.  
Managing Director  
Photography  
Used the software for: 6-12 months

### "User friendly bulk emailing tool"

February 22, 2022

4.0

Pros

Some of the upsides of Sendinblue are: 1. Easy to signup and user-friendly dashboard, 2. Multiple varieties of premade email templates, 3. Email and contact management system, 4. Feature to schedule and push bulk emails. 5. Possible integration with various applications.

Cons

When building a more sophisticated and automated email marketing approach, Sendinblue has a learning curve. In addition, the price plan is quite expensive for small enterprises with limited email traffic.

Review Source

CW

Camron W.  
Owner  
E-Learning  
Used the software for: 6-12 months

### "Brevo - A great alternative to Mail Chimp "

November 8, 2023

5.0

Great customer service and easy to set up and get to work.

Pros

I appreciate that I was not suddenly banned for daring to share alternative facts during the scamdemic. I was booted from mailchimp for simply sharing information which did not conform with their masters at the WHO/WEF/NWO.

Cons

Interface is not as aesthetically pleasing as mailchimp.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Reason for choosing Brevo

Better price, no censorship. Like that they were appreciative of my business.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

They banned me for not being a woke lemming.

Review Source

AD

André D.  
Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "Straight forward and flexible Email Direct Marketing"

November 30, 2021

5.0

Easy to navigate, setup and implement a campaign. Great, really great and detailed support - no fob offs. Just what I have been looking for. sendinblue makes me want to use the tool more and grow my and client's businesses.

Pros

The basics were easy to setup, and I could jump straight in and draft my first email with all the graphics needed. The Settings allow for a significant number of options that I could use including multiple senders in my organisation. I had a verification glitch and support were onto it right away without waiting for a day especially with different time zones considered. I also particularly like that sendinblue is Euro based and therefore fully compliant to EU legislation re privacy - a MAJOR and passionate issue for me.

Cons

The only 'cons' was some tricky setup of DNS pointers on my website, and making sure my domain emails don't go to spam, but this is to be expected initially. I don't particularly care for the SMS aspect as in AU/NZ we wouldn't dare use SMS as a marketing tool - best way to get blacklisted.

Reason for choosing Brevo

Simple and standout design. Fits in well with Versoly, where my website is designed/hosted.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Intuit paid billions for mailcimp recently. And who owns Intuit? MICROSOFT. Great product line, no service, no response, more spam.

Review Source

DR

Davide R.  
Ing  
Internet  
Used the software for: 1-2 years

### "Semplice da usare"

February 9, 2023

5.0

Ho organizzato una lista di clienti per avvertirli delle novità, il mio utilizzo è molto semplice ma un domani potrei utilizzare anche funzione di automazione avanzate.

Pros

Fa quello che deve fare in modo semplice, ha poi molte funzionalità avanzate che si può decidere di utilizzare o meno ma la curva di apprendimento è abbastanza facile per fare quello che è indispensabile

Cons

Ho apprezzato in particolar modo due aspetti: la semplicità di utilizzo e la possibilità di partire gratuitamente con la prima lista.

Review Source

VR

Verified Reviewer  
Freelancer  
Graphic Design  
Used the software for: 6-12 months

### "The best cost-benefit email marketing"

August 8, 2019

4.0

Its great, thanks!

Pros

The same services and features that offer big email marketing brands but with a better price.

Cons

That huge orange warning sign that appear on Gmail (it didnt happen with Mailchimp)

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Reason for choosing Brevo

Price

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Price

Review Source

CN

Ciprian N.  
Manager  
Alternative Medicine  
Used the software for: Less than 6 months

### "Sendinblue is a great choice for email marketinf!"

October 17, 2022

5.0

My business depends on email marketing and Sendinblue is great.

Pros

Very easy to use. Free plan comes with many features so it is easy to see how it works. Affordable plans. Great support.

Cons

So far I haven't found any con, everything went smoothly, no hiccups.

Alternatives considered

[Sender](https://www.capterra.com/p/139770/SENDER/)

Reason for choosing Brevo

Better price for similar features.

Switched from

[Sender](https://www.capterra.com/p/139770/SENDER/)

Price

Review Source

ESdMC

Eduardo Silva de Melo C.  
CEO  
Computer Software  
Used the software for: I used a free trial

### "Email-s uma maneira direta e simples de chegar-se ao cliente."

September 29, 2023

5.0

Tenho urgência de campanhas semanais segmentadas, este é meu alvo, creio que será possível alcançar e com um olhar global da plataforma vou ir além do que planejo atualmente com certeza à empresa me passou esta confiança.

Pros

E-mail marketing gratuito 300/ dia, realmente superou minhas expectativas à plataforma é fácil sim e claro que ainda usei pouco, mas este pouco já me proporcionou saída para 30 possíveis clientes segmentados. Creio que esta integração de prospecção em outras empresas junta à Brevo prova abertura e abrangência maior de mercado.

Cons

Ainda é cedo para uma análise qualitativa de pontos fracos ou deficientes, seria precipitado.

Review Source

Vincent Y.  
Web Designer & Education Consultant  
Education Management  
Used the software for: 6-12 months

### "Great for WordPress SMTP Authentication!"

May 11, 2021

5.0

Overall, I've had a great experience with SendInBlue for what I use it for - it just works seamlessly on the backend of all my websites, delivering the mail flawlessly.

Pros

I use SendInBlue mostly for SMTP authentication on all the WordPress websites I manage, and it works great! Smaller sites work well on the free plan, and larger sites (with more visitors) get the premium upgrade.

Cons

I wouldn't necessarily recommend using it as your primary lead generation tool - something like MailChimp has more features and may be a bit more user-friendly.

Review Source

LJ

Liezl J.  
Business management analyst & Designer  
Design  
Used the software for: I used a free trial

### "Treasure chest of features"

November 25, 2020

4.0

I'm testing to offer clients an automation solution for emails etc. The features seem to be there, I'm just having to figure out how to use them. I think the building blocks are there, and very good - which is why I'm sticking around to keep trying. I t's just a matter of turning them into a building I can use!

Pros

There seems to be really robust and a treasure chest full of automation features! I'm still figuring out their use and setting up the workflows. I have wasted a fair amount of time hopping around between automation, contacts, lists and templates. I have therefore found the flow between the modules a bit difficult to streamline and figure out. However, I'm hanging in there as I suspect the automation is really worthwhile - just need to past the new user syndrome!

Cons

Initial startup - getting going with a simple welcome subscriber automation took learning the intricacies of each category / module. And reworking them a few times. Your customer support team is awesome! There are also a number of articles on the refined features. However, crossing between the modules, and how best to use them takes a while to fiture out. A simple article based on the output function (not the features) would be very useful. E.g. "To send a welcome email setup a template here, create the workflow there, and manage the lists here. Then create a page on your website that goes to this link for the form." I'm also having some trouble with the RSS, I use duda which creates an RSS feed link I can't change, and it isn't accepted.

Reason for choosing Brevo

Mailchimp, Active campaign, Mailer lite

Review Source

Giorgi G.  
Lead Customer Care  
Tobacco  
Used the software for: Less than 6 months

### "Most intuitive Email + SMS campaigns platform"

October 14, 2018

5.0

Overall, with the certain project, Sendinblue totally proved its effectiveness. We are happy to have it found out and that started using. So far, everything is working beyond expectations.

Pros

The biggest advantage of this platform is the integration between the SMS and email campaigns that can be run from within the system. While engaging with the target audience through these two channels - Sendinblue proved to be very effective platform. Furthermore, what I also love the most is the intuitive and vivid main interface that lays out all the necessary details you need about the campaigns. What's more, the platform has such good feature as intuitive email builder, unlimited contacts upload, automation, etc. Overall, it's very good tool to use, moreover, if you do this mixed (SMS+Email campaigns).

Cons

The only thing so far I disliked was re-activeness of the platform when it came to the point to send the emails. So, everything was ready and the platform then asked to verify the source of the email database. We do get it's totally right approach to avoid the spam databases, but we were totally mislead and basically were late to send out the campaign due to that. So, proactive messages about this while creating the campaigns would be good to have for other fellow marketers as we already learnt the lesson.

Review Source

François B.  
Chef de projet digital  
Retail  
Used the software for: 2+ years

### "Parfait pour débuter"

July 3, 2023

4.0

Pros

\- Prise en main facile- Gestion et création simplifiée des campagnes- Editeur email correct

Cons

\- On ne peut pas rentrer dans du CRM complexe, il manque des fonctionnalités de données relationnelles (factures ou devis par exemple)- Assez cher

Review Source

LG

Lais G.  
CEO  
Education Management  
Used the software for: 6-12 months

### "Cheaper than MailChimp, offering similar features"

July 22, 2022

5.0

Overall, Sendinblue is a very competitive tool. I ran into it because Mailchimp started to become very expensive.

Pros

I've been having a very good experience with Sendinblue. All the basic features I need such as campaign creation, templates, means to organize the contact list, etc are all available.

Cons

One con I've found is that I can't find anywhere how to adjust the preview line to not show the intro of the e-mail, but just the preview line and I would have to pay extra to have a landing page to capture leads.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Due to costs.

Review Source

BS

Brittany S.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Good for starting off your business but NOT if you have a huge email list"

October 4, 2021

5.0

I really like send in blue but I feel like they need to do a better job of looking over email addresses as they say they do to keep their shared IP top notch. I don't always know if a customer types/ writes their email correctly and for that I can get hurt. I will/ have deleted any blacklisted or hard bounced accounts in order to help that aspect.

Pros

I really liked that I could send over my contacts from my computer and it is easy to make a nice looking campaign. I love that I can see who views my emails and who unsubscribes and all that. It is very well put together in that aspect. The customer support was really professional and helped me figure out some things that I didn't understand.

Cons

I don't like that I had a huge list of people that I uploaded from our database and because I had someone do the emailing for me previously, I didn't know who was no longer using that email or possibly unsubscribed, that ultimately got my account suspended. I don't know how to go through and figure out what emails are good and what emails aren't easily other than to send out emails and get feed back. I don't want to have to spend extra money in order to be able to do this without my account getting suspended.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

It had the best offer for what I was looking for. We only send out one email a month and I didn't want to pay $100 for the amount of contacts that I had.

Review Source

SB

Subin B.  
CTO  
Information Technology and Services  
Used the software for: 1-2 years

### "Great product, & Awesome Support!"

February 25, 2021

5.0

I use the SendinBlue free plan that allows me to send 300 emails per day. The overall user interface is simple and easy to use, Sendinblue is perfect and I won't leave it for anything!

Pros

Best SMTP service provider, Sendinblue offers a great tool and function that really critical for our marketing automation. Overall good platform, I'm very happy with their service. 100% recommended.

Cons

Sometimes users receive my emails a little slow, which needs to be improved.

Review Source

AG

Antonio G.  
Producer  
Music  
Used the software for: Less than 6 months

### "Eccellente soluzione per mail marketing a buon prezzo"

November 18, 2023

5.0

Finalmente una soluzione valida e completa a buon prezzo per il mail marketing, a mio parere più sfruttabile e funzionale di concorrenti fin troppo blasonati come Mailchimp. Molti indirizzi e invii giornalieri inclusi già nella versione free e ampie possibilità di personalizzazione dei template, anche se ad esempio non è ben integrato con Elementor.

Pros

Ottima interfaccia, eccellenti funzioni di base già nella versione free, limite utenti e invii giornalieri piuttosto alto, facilità di personalizzazione delle email, costo interessante.

Cons

Qualche bug e crash improvvisi nelle prime release, poi quasi interamente superati. Poco integrato con alcuni editor come Elementor e altri.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Limite utenti troppo basso per il costo mensile.

Review Source

TD

Teri D.  
Artist  
Arts and Crafts  
Used the software for: Less than 6 months

### "Why I Chose Sendinblue"

September 2, 2022

5.0

I need to use an email campaign programme only every once in a while and I need it to be something I can easily pick up and use without having to re-learn it. Sendinblue fit the bill. I was able to use it easily and when I did have questions, the support team was quick to respond and very helpful. My email campaign looked great and was received by my contacts without any glitches. I would highly recommend it. I used to use Mailchimp which I dreaded, because it always resulted in a lot of frustration. In contrast, Sendinblue was a pleasure to use.

Pros

It was straightforward and not difficult to learn to use.

Cons

The meaning of some terms were not immediately apparent, but it wasn't a big problem.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp was so frustrating to use. I attempted to use it for my most recent email campaign, but it proved impossible to even update a email address. It worked for the first one I needed to update, but wouldn't for the second one. It just kept reverting back to the old email address regardless of how many times I tried. At that point, I was fed up, so I tried to logout and it was practically impossible. The logout button was buried in some page that I only came upon accidentally. That's when I decided to delete my account and find a new programme. Sendinblue had good reviews, so I chose it and I'm glad I did.

Review Source

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