# Page 78 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 78 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3406)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 78 - Reviews of Brevo

## Showing most helpful reviews

Showing 1926-1950 of 3406 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

Jesús M.  
CEO  
Sports  
Used the software for: 2+ years

### "Totalmente recomendable"

March 21, 2023

4.0

Pros

Lo tiene todo. Sencillo y en español, Geniallll

Cons

Ninguna, cada vez tiene más opciones para ser algo más que email marketing

Review Source

PP

Pascal P.  
Formateur en management et marketing et Coach business pour entrepreneure  
Professional Training & Coaching  
Used the software for: 1-2 years

### "facile d'utilisation et le service client est là pour nous aider si c'est trop complexe."

December 8, 2022

5.0

Pros

Facile à prendre en main, et on peut ajouter la captation de courriel à nos sites web wordpress / Divi

Cons

Un peu d'appréhension au départ et le plus difficile à été l'intégration à mon site web. La difficulté ne venait pas de Sendinblue mais de mon constructeur de page.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

J'ai trouvé sendinblue plus simple et plus agréable. De plus, dispo en français.

Review Source

LC

Lena C.  
Founder  
Civic & Social Organization  
Used the software for: Less than 6 months

### "New users be WARY"

February 15, 2022

3.0

New Users be WARY of the billing policy of this platform! Sendinblue does NOT refund your purchase even if you only used it for a day. I made the mistake of trying out the lite plan, then upgrading to the premium the next day, but end up getting my account disabled on the day I made the upgrade. Even without utilization of my plan, I was told my initial purchase is ineligible for refund. Key takeaway: Trial is not encouraged. Do NOT pay for their plan unless you are absolutely sure you need their service. Sendinblue: you still owe me a full refund.

Pros

Easy to use and clean, professional template

Cons

New Users be WARY of the billing policy of this platform! Trial is not encouraged. Do NOT pay for their plan unless you are absolutely sure you need their service.

Review Source

Response from Sendinblue

July 21, 2022

Hello Lena, I hope you are doing well. Please excuse my late response. I am very sorry for this frustration. My name is Nadja and I'm Sendinblue's Reputation Specialist. Upon reading your review, I went ahead and checked if I can find your account to make sure your refund has been processed. Unfortunately, I cannot allocate your account without further details. If you haven't been refunded, please feel free open another ticket with our Support team. Thank you for taking the time to leave a review and for trying out Sendinblue. All the best, Nadja from Sendinblue

NA

Navid A.  
CEO  
Retail  
Used the software for: 2+ years

### "Newsletters and automation"

August 1, 2019

4.0

We started as a cheap alternative for newsletter several years ago, then added some office automation. Compared to their competitors, there are many tools missing, and tutorials missing, solutions for partners and agencies are limited and expensive

Pros

Sending newsletters, automation, good tech support, pricing is affordable

Cons

Documentation not clear, no pop ups, limited number of landing pages, landing pages with limited functionalities, luck of communications from Sendinblue, white labels and partnering expensive and complicated

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Mailjet](https://www.capterra.com/p/130105/Mailjet/)

Reason for choosing Brevo

Easy to use, lower price

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Cheaper price

Review Source

AV

Allison V.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Send in Blue is the system I didn't know I needed"

March 30, 2021

5.0

Amazing

Pros

Send in Blue is functionally much stronger than the competition and simpler then equally powerful marketing systems. By my 2nd year od business I needed something more robust - I have never looked back!

Cons

So far so good. The naming takes a bit of getting used to but not long!

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Emma by Marigold](https://www.capterra.com/p/75428/Emma/)

Reason for choosing Brevo

Price and conent

Switched from

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Lack of functionality

Review Source

fD

francesca D.  
export sales and operations  
Food & Beverages  
Used the software for: 6-12 months

### "A very professional way to send your newsletter"

October 25, 2021

5.0

With Sendinblue we solved the issue of sending professional marketing campaigns and newsletter to our customers, without being forced to pay the SMM for this also (thus sparing money, time and avoiding to share commercial information outside of the company) . We are very happy with the result and strongly recommend it.

Pros

A very professional way to send your newsletters. The emails look great, and look like coming out from the marketing office, but with a few minutes work. You can put links to your website, use buttons, and add many widgets. Creation of campaigns is very easy, and the free version allows you to send 300 emails a day. A good way to start, if you did not decide yet what to buy. Also, you can review the reports and check who opened your email, who clicked into it etc.

Cons

It would be fantastic and time-sparing if all the compulsory notes for sending a newsletter (e.g. GDPR regulations and other notices) could be automatically saved. Anyway I am using the free version, maybe this feature is available on the purchase version.

Review Source

VR

Verified Reviewer  
Team Lead  
Consumer Services  
Used the software for: 6-12 months

### "Best for small or mid-size company"

May 20, 2022

4.0

Very good experience in general. We sometimes had a hard time connect with Customer Success. As we grow quickly, we had to move to another software but I highly recommend it for smaller companies.

Pros

The possibility to connect it to other softwares/plugins is a first good feature. It offers a large panel of solutions if you want to grow your portfolio of clients through email marketing, by linking it to your database. It's easy to use when you get used to it. Also another thing, the price is super atractive for small or mid-size companies.

Cons

UX/UI is not that nice. It can be improved for sure, but the software itself works great.

Review Source

Dan A.  
Online Entrepreneur  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Best email service I have ever used"

August 3, 2020

5.0

Pros

I actually didn't have to use sendinblue's software for my email automation. Nevertheless I really got the best delivery results I have always dreamed about achieving.

Cons

I don't think I have seen anything I dislike about sendinblue yet.

Alternatives considered

[Amazon SES](https://www.capterra.com/p/179662/Amazon-SES/)

Reason for choosing Brevo

Well. I did chose sendinblue as the best alternative for me after Amazon SES in terms of delivery, pricing and reputation.

Switched from

[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

The pricing wasn't very much helping my revenue

Review Source

VR

Vicente R.  
Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Marketing + Transactiona..I couldnt ask for more"

March 27, 2019

4.0

Using mainly WordPress its vital to have a good transactional mail service provider(we can't rely on WordPress solely for mail sending). With Sendindblue i just make sure all my contact forms messages are sent and received..with a good reporting too at Sendinblue side. Adding to the fact that it also provides great email marketing features, it's awesome that i can manage both within the same platform

Pros

The drag and drop is very intuitive and easy to use. It also has all the features i need to design a good campaign. Automation tools work great and are created in minutes. The transactional email service is the main reason that made me adopt Sendinblue over other platforms. It's a 2-in-1 that i really needed. Support is fast and effective.

Cons

There is nothing that i dislike in this platform.

Review Source

mP

mATIAS P.  
PRENSA Y COMUNICACIÓN INSTITUCIONAL  
Public Policy  
Used the software for: 6-12 months

### "Brevo me facilita el envío masivo de newsletter e invitaciones a eventos"

August 11, 2023

5.0

una plataforma que cumple con lo que promete, lo que es mucho entre tantas ofertas disponibles de compleja usabilidad real.

Pros

Brevo es una eficaz herramienta si querés llegar a tus contactos de manera efectiva con newsletter, invitaciones o bien lo que quieras comunicar de manera masiva. Posee una plataforma intuitiva y varias planillas personalizables que hacen sencilla la tarea de diseñar.

Cons

solo le faltaría un servicio de prefiltrado de contactos, para ser lo mejor!!! pero hay opciones por fuera para ello, si fuera necesario

Reason for choosing Brevo

Mailray promete mucho pero requiere cuestiones de dns que para los que trabajamos en el Estado, no está a nuestro alcance realizar los cambios que requieren para poder funcionar.

Review Source

Indira A.  
Manager  
Marketing and Advertising  
Used the software for: I used a free trial

### "Sendinblue: email service provider for new marketers"

September 8, 2022

5.0

Pros

1\. Easy to use platform by non-tech users. 2. Has highly effective tracking and analytical tools; offers highly detailed reports.

Cons

1\. Account creation in quite tedious; sms verification for phone number added takes long to come or doesn't come at all.

Review Source

AN

Atharva N.  
Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Sendinblue: Best email marketing software for beginners."

October 25, 2022

4.0

SendinBlue is a better option in my opinion if you have no prior experience with email marketing. This is because it is simple to use and allows you to pay per email, which is essential for beginners.It is also reasonably priced.

Pros

Sendinblue is the best email marketing software for beginners, with features like email and sms marketing, Email Analytics, CRM Functionality, A/B Testing and many more.Sendinblue has kept its user interface simple. It is simple to create templates that can be saved or used to send emails using the drag and drop functionality. You can even personalise Sendinblue's navigation bar so that you can get to your favourite tools as quickly as possible.There is also a free plan that allows you to store unlimited contacts and send up to 300 emails per day. You can also use the pay per email feature to upgrade to a paid plan. You will only pay for the emails you send if you use it, which is fantastic.

Cons

When compared to other similar software, Sendinblue has quite limited email marketing features. It is not designed for advanced analytics or automated workflows.

Review Source

Nazim A.  
WordPress Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Found this cool gem after trying many"

November 2, 2022

4.0

Pros

Sendinblue is really good email marketing rool with great SMTP API and support. I really like how easy the SMTP integration is with sendinblue.

Cons

I think they are already doing pretty good job.

Review Source

SV

Stefano V.  
Tecnico commerciale  
Information Technology and Services  
Used the software for: 1-2 years

### "Ottimo prodotto, peccato per il costo"

October 21, 2022

4.0

Per poter fidelizzare i nostri clienti avevamo necessità di utilizzare un software di mail marketing.Abbiamo scelto sendinblue per la sua facilità di utilizzo e configurazione. Una volta impostata la campagna e gli automatismi, avviene tutto in automatico. Molto semplice importare i contatti da un file Excel o da un file di testo. Ci troviamo molto bene per adesso.

Pros

Aspetto grafico e facilità d'uso. Creazione delle campagne e degli automatismi molto semplice e veloce.Bello il tool di creazione grafica dei template E-Mail

Cons

Il costo mensile del prodotto, a mio avviso, è eccessivo rispetto alle funzionalità e ai limiti indicati per l'invio delle mail.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Mailchimp he dei limiti sul numero di campagne configurabili per piano, mentre sendinblue ha dei limiti solo sul numero di invii mensili.

Review Source

HS

Henry S.  
Marketing Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Robust Features"

October 27, 2023

5.0

Pros

Unlimited lists, can use your own ip address, great automation features

Cons

pay per email if I run out of credits I can not send any more emails, wish email credits were cheaper to buy

Reason for choosing Brevo

Brevo or Sendinblue have always been good to me even when I stopped my paid subscription

Switched from

[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

unlimited lists and also free option is handy when one falls on hard financial times

Review Source

MC

MIchael C.  
Owner  
Sports  
Used the software for: 2+ years

### "Better than Competitors"

August 14, 2022

4.0

I communicate with clients extensively using Sendinblue.

Pros

For the basics of sending a campaign, the software is easy to use.

Cons

Database structure needs to be pre-planned. Not easily modifiable.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Costs.

Review Source

CG

Caroline G.  
Responsable Marketing Groupe  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Merci beaucoup pour votre réactivité ! "

April 6, 2022

5.0

Au top !

Pros

. Rapidité de l'équipe support . Fonctionnalités de l'outil . Simplicité à utiliser l'outil

Cons

. Je manque de formation pour tous les petits plus de cet outils et aimerais être accompagnée pour l'utiliser au maximum

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Mailjet](https://www.capterra.com/p/130105/Mailjet/)

Car j'avais commencé avec Sendinblue et pour le moment c'est celui que je préfère. (langue Française...)

Review Source

sH

steve H.  
president  
Commercial Real Estate  
Used the software for: Less than 6 months

### "review of sendinblue"

September 2, 2022

4.0

I was very pleased with their services and prices.

Pros

user friendly, professionally done, and excellent service from customer support

Cons

I had difficulty loading my contacts as I was asked for some technical information that I di not understand and needed to get tech support to help me which they did in record time

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Constant Contact was not only expensive but i was not able to resent to non openers without paying a whole lot more money so I was only getting my emails out to 20% of my clients....very frustrating.

Review Source

CL

Claire L.  
Responsable technique  
Real Estate  
Used the software for: 2+ years

### "Merci à Send In Blue d'assurer si facilement la délivrabilité de nos mails"

August 5, 2022

5.0

Pros

Il est très facile de savoir quels mails n'ont pu être délivrés et surtout très facile d'en connaître la raison (boite pleine, erreur temporaire ou boite inexistante) ; cela permet d'assainir notre base de données. Lorsqu'un mail n'a pas pu être délivré à cause d'une erreur temporaire du site distant, il est aussi possible de renvoyer directement le mail depuis la plateforme d'administration sans que le collaborateur expéditeur n'est à intervenir.

Cons

La version gratuite limite beaucoup le nombre de mails que l'on peut envoyer.

Review Source

MG

Matias G.  
Comerciante  
Apparel & Fashion  
Used the software for: 6-12 months

### "Atención muy buena"

April 21, 2023

5.0

Yo de momento estoy contento con Sendinblue, da muchos datos que son de mucha utilidad

Pros

La intención que tienen ante cualquier duda o consulta

Cons

A veces para hacer una campaña, cuesta un poco, hasta que le coges la onda

Reason for choosing Brevo

Por sus características, y te dejaban probarlo

Review Source

VR

Verified Reviewer  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "All-in-one solution when it comes to marketing"

October 9, 2023

5.0

Pros

I really like using the Phone feature. And the transactional emails are hassle-free.

Cons

Unfortunately there is no SMS function in Phone (or maybe I just haven't found it yet), but I miss it.

Review Source

Martin A.  
Allround medewerker  
Automotive  
Used the software for: 1-2 years

### "Great competitor to Mailchimp"

November 28, 2018

5.0

Great almost on par with mailchimp.

Pros

Great software, easy to use. Email designer works great and makes creating good looking mails simple.

Cons

Some things could be clearer. For example when a mail couldn't be send, it didn't give a helpful error, but had to contact support to figure out what was wrong.

Review Source

AH

Andres H.  
Ing  
Business Supplies and Equipment  
Used the software for: I used a free trial

### "Muy recomendado"

March 16, 2023

5.0

Pros

Siempre lo recomiendo a mis clientes es muy facil de utilizar y es un buen punto de partida para comenzar con las campañas de mailing, las automatizaciones son muy intuitivas.Muy recomendado

Cons

El tema de las plantillas de los correos, es parte se hace dificil de entender al comienzo y toda las vueltas para crearlas.Miras la automatizacion, luego sales para crear la plantilla, luego vuelvas a la automatizacion para programarla, lo ideal es ir creando el correo directamente

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Reason for choosing Brevo

En su versión gratuita es muy generosa y es un buen punto de partida

Review Source

Kaizad P.  
Co-founder  
Computer Software  
Used the software for: 1-2 years

### "Responsive Support & Easy to use Product"

June 16, 2021

5.0

The support was super fast!

Pros

I like the CRM and emailing solution that we currently use from Sendinblue. We are extremely happy with the support provided and the sales team which explained the features. This is a apt solution for mid sized companies. I wanted to test a certain feature before purchasing as it was not possible I was informed that If I do not find it useful to my needs I can downgrade my plan.

Cons

Would be great if they had a trial version of all the features.

Review Source

Bishal D.  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Great product for email marketing"

April 9, 2024

5.0

Pros

It has a very neat dashboard and is very user-friendly. I love how easily we set it up.

Cons

I feel that automation in Brevo is not well managed and is a bit slow for a moment.

Review Source

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